Panasonic WX-CC411BP User manual

English Français
Operating Instructions <Browser Guide>
Center Module
Model No. WX-CC411BP
WX-CC412BP

2
Contents
ENGLISH VERSION
Before use ...........................................................................3
Preface.............................................................................3
Features...........................................................................3
System diagram ...............................................................3
Operation .........................................................................4
Concerning the Operating Instructions ............................5
System requirements .......................................................6
Trademarks and registered trademarks ...........................6
Network Security..............................................................6
Abbreviations ...................................................................6
Operating precautions .......................................................7
Router ..............................................................................7
Browser Refresh Rate......................................................7
Browser Compatibility ......................................................7
Network ...............................................................................8
Examples of connections .................................................8
Network Security..............................................................8
Browser Operation .............................................................9
Connecting the Center Module via a PC..........................9
Setup Instructions ............................................................9
Operation Screen...........................................................10
Setup Menu....................................................................10
Configuring and Confirming Settings at Installation.......11
Configuring the group settings for All-In-One Headsets
and Belt Packs ...............................................................19
Configuring the single talk settings ................................19
Configuring and confirming store settings .....................19
Configuring and confirming settings for each lane.........21
Configuring and confirming message settings...............22
Configuring the security alert settings............................27
Confirming the remaining capacity and the total
capacity of the SD card..................................................28
Configuring quick operation settings..............................29
Backing up settings........................................................29
Performing maintenance on the Center Module ............30
Information display menu................................................35
Checking the status of All-In-One Headsets and
Belt Packs ......................................................................35
Checking the status of alerts..........................................36
Checking the version of the Wireless Repeater .............36
Troubleshooting................................................................37

3
English
Before use
 Preface
The WX-CC411BP and WX-CC412BP are Center Modules for the wireless intercom systems that are used in drive-thru outlets.
 Features
 The WX-CC411BP is designed for single lane operation of drive-thru outlets; the WX-CC412BP is designed for dual lane and
tandem lane operation.
 A system compliant with the 1.9 GHz band DECT*standard is used so the voices of the store personnel and customers are
heard clearly and distinctly even in open areas, and interference is minimal, resulting in stable communication.
* Digital Enhanced Cordless Telecommunications
 Coverage area can be extended even further by installing a Wireless Repeater (WX-CR480P).
 By extending the audio frequency characteristics up to 7 kHz, conversations between All-In-One Headsets and with
customers at the order posts can be made with a higher audio quality, making it easier to hear.
 A high degree of vocal clarity is ensured by a powerful echo canceller and digital noise reduction (Digital Noise Reduction).
 The cabinet supports wall-mounting for easy installation.
 The total number of All-In-One Headsets and Belt Packs that can be registered is 32. Up to four operators can communicate
at the same time per lane using All-In-One Headsets and Belt Packs.
 This unit has a 7-Type LCD display with a touch panel, and is easy to operate.
 This unit can be connected to an IP network using Ethernet to enable remote control operations to be performed.
 Using an SD card, it is possible to back up and restore the settings, and save messages unique to the outlet.
 The system contains a scheduler to enable the greeter message to be changed at designated times and reminder messages
to be played back automatically.
 Up to four Network Cameras made by Panasonic can be registered, and their images can be monitored on this unit’s LCD
display.
 Alert signals that have been received can be sent to the All-In-One Headsets or Belt Packs, signals can be output to external
devices, and alert emails can be sent to external destinations.
 System diagram
By connecting the Center Module and All-In-One Headsets or Belt Packs wirelessly, it is possible to communicate between the
All-In-One Headsets or Belt Packs or between the All-In-One Headsets or Belt Packs and the customers at the order post.
WX-CR480
STATUS ID REG
All-In-One Headset
WX-CH450
WX-CH455
WX-CH457P
Belt Pack
WX-CT420
Center Module
WX-CC411BP/WX-CC412BP
All-In-One Headset
WX-CH450
WX-CH455
WX-CH457P
Vehicle detector
Order post Microphone
WX-CM470P
WX-CS560
Speaker
WX-CS560
TALK
(Communications with
customers)
PAGE
(Communications with
other store personnel)
Wireless
Repeater
WX-CR480P

4
Before use
 Operation
This system supports the following operations that are suited to drive-thru customers.
Single lane
Operations in an environment in which only one order post is installed are referred to as “single lane” operations.
These lane operations are supported by the WX-CC411BP.
ORDER POST
WINDOW
DRIVE-THRU LANE
Hello
Dual lane
Operations in an environment in which the order posts are installed in parallel are referred to as “dual lane” operations.
With dual lane operations, the vehicle detectors for lane A and lane B operate independently of each other, and when each of
these vehicle detectors is set to ON, the greeter message for the lane concerned is played back.
These lane operations are supported by the WX-CC412BP.
ORDER POST
WINDOW
LANE A
DRIVE-THRU LANE
WINDOW
LANE B
ORDER POST
LANE A
LANE B
Hello
Hello

5
English
Before use
Tandem lane
Operations in an environment in which the order posts are installed in series are referred to as “tandem lane” operations. When
the vehicle detector for lane A is OFF and the vehicle detector for lane B is set to ON, a tandem lane message urging the
customer to move to lane A is played back.
These lane operations are supported by the WX-CC412BP.
 Concerning the Operating Instructions
The Operating Instructions consist of the Operating Instructions <Installation Guide>, Operating Instructions <Setup
Instructions> (PDF file) and Operating Instructions <Browser Guide> (PDF file).
 Operating Instructions <Installation Guide>:
These instructions describe how to connect the Center Module with the required devices, how to install them and how to
perform settings (excerpted).
 Operating Instructions <Setup Instructions> (PDF file):
These instructions describe the settings that must be performed before this unit can be used.
 Operating Instructions <Browser Guide> (this manual: PDF file):
These instructions explain access from the browser.
To read PDF files, you will need Adobe®Reader®which is available from Adobe Systems. When Adobe®Reader®is not installed on
the PC, download the latest Adobe®Reader®from the Adobe web site and install it.
 Download the “Operating Instructions <Setup Instructions>” from the home page given below.
https://na.panasonic.com/us/food-service-systems/clearconnecttm-restaurant-technology/
Important
ORDER POSTORDER POST
DRIVE-THRU LANE
WINDOW
LANE A
WINDOW
LANE B
LANE BLANE A
Pull forward

6
Before use
 System requirements
CPU 1 GHz or faster 32-bit (x86) processor or 64-bit (x64) processor
RAM 1 GB (32-bit) or 2 GB (64-bit)
Network function 1 port 10BASE-T or 1 port 100BASE-TX
Operating system Microsoft Windows 8.1 Pro 32-bit
Microsoft Windows 8.1 Pro 64-bit
Microsoft Windows 10 Pro 32-bit
Microsoft Windows 10 Pro 64-bit
Web Browser Microsoft Windows Internet Explorer 11
Microsoft Edge
 Trademarks and registered trademarks
 Adobe, Acrobat Reader, and Adobe Reader are either registered trademarks or trademarks of Adobe in the United States
and/or other countries.
 Microsoft, Encarta, MSN, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries.
 Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
 SD, SDHC Logo is a trademark of SD-3C, LLC.
 Other names of companies and products contained in these operating instructions may be trademarks or registered
trademarks of their respective owners.
 Network Security
 Apply measures such as user authentication for the servers and the connected devices to protect your network against
leakage or theft of information, including image data, authentication information (usernames and passwords), alarm mail
information, FTP server information, etc.
 To enhance security, after this unit has been accessed by the administrator, all the web browsers must be closed without
fail.
 The administrator’s password must be changed at regular intervals to enhance security.
Important
 Abbreviations
The following abbreviations are used in this document.
 Microsoft Windows 8.1 Pro 32-bit, Microsoft Windows 8.1 Pro 64-bit, Microsoft Windows 10 Pro 32-bit and Microsoft
Windows 10 Pro 64-bit are referred to as Windows.
 SDHC and SD memory cards are referred to as “SD cards”.
 Universal Plug and Play is referred to as UPnP™ or UPnP.

7
English
Operating precautions
 Router
When connecting the Center Module to the Internet via a router, use a broadband router with port forwarding function (e.g. NAT,
IP masquerade).
 Browser Refresh Rate
The browser refresh rate may become slower depending on the network environment, computer performance and traffic.
 Browser Compatibility
This unit is compatible with Internet Explorer 11 and Microsoft Edge. If another browser or another version of Internet Explorer is
used, the program may not be displayed or run properly.

8
Network
 Examples of connections
 Direct connection to the PC
Ethernet cable
(category 5, crossover)
PC
 Connection to a network via a hub
Panasonic Network Camera (i-PRO series)
* Up to 4 cameras can be connected
Ethernet cable
(category 5, straight)
Hub
PC
 Network Security
Security functions of the Center Module
1Limiting access with user authentication
Limits users who can access the Center Module.
2Limiting access by changing the HTTP port
Changing the HTTP port number prevents port scanning and other types of unauthorized access.
3Encrypting access with HTTPS
Using HTTPS enables encryption of access to the Center Module to increase the security of communications.
 Authentication information (e.g. usernames, passwords), server information and other types of information can be
leaked on the network. Take measures to prevent this from happening, such as limiting access by user authentication or
encryption of access with HTTPS.
 Always close all browsers after accessing the Center Module to increase security.
 Change user IDs and passwords often to strengthen security.
Important
 If user authentication fails (authentication error) 8 or more times in 30 seconds from a PC with an identical IP address,
access to the Center Module will be blocked temporarily.
 If 10 minutes or more passes without any operation, clicking on buttons will not perform the action intended, and instead
will return to the post-authentication screen.
Note

9
English
Browser Operation
 Connecting the Center Module
via a PC
1 Launch the PC’s Web browser.
2 Input the Center Module IP address into the
address bar of the Web browser.
Example) http://Center Module IP address
This unit has the following default settings as
the time of shipment:
IP address: 192.168.0.50
Port number: 80
Protocol: http
 If the HTTP port number has changed from “80”, input
[http://Center Module IP address: port number] into
the [Address bar].
Example) If the port number is set to 8080:
http://192.168.0.50:8080
Important
3
<When connecting for the first time>
When the PC connects to the Center Module
for the first time, a screen for setting the
username and password is displayed after the
connection between the Center Module and
the PC has been established.
Follow the onscreen instructions to input a username,
password, and the password confirmation, then click the
[Set] button.
[New user ID]
Input the username.
Number of characters: 4 to 32
Types of characters: Upper-case, lower-case,
numerals, and the symbols
!#$%'()=~|`{}<>?_-^[]/@*,.+
[New password]
Input the new password.
Number of characters: 8 to 32
Types of characters: Of the four types of characters,
upper-case, lower-case,
numerals, and the symbols
!#$%'()=~|`{}<>?_-^[]/@*,.:;+\ ,
use at least three types of
characters.
[Confirm new password]
Input the new password for confirmation.
Number of characters: 8 to 32
Types of characters: Of the four types of characters,
upper-case, lower-case,
numerals, and the symbols
!#$%'()=~|`{}<>?_-^[]/@*,.:;+\ ,
use at least three types of
characters.
 After setting the username and password, follow
the displayed messages to close the browser, then
re-access the Center Module.
<When connecting after the first time>
When a connection has been established
between the Center Module and the PC, an
authentication pop-up screen will appear. Input
the username and password you set.
 If authentication is successful, the operation screen
will appear.
 The IP address of the Center Module can be checked
on the Center Module screen. For details, refer to the
Operating Instructions <Installation Guide>.
Note
 Be sure to change the username and password to
ensure that the system is secure. For details, see
“Setting authentication [User mng.]” (p. 33).
Important
 Setup Instructions
This section describes basic operation procedures to set
this unit with browser operations.
1
2
1 Input the necessary information into the
settings.
2 Click the [Set] button.
 The settings will not be reflected unless the [Set]
button is clicked.
 Do not click the button repeatedly. Doing so may
result in the settings being set incorrectly.
Important

10
Browser Operation
 Operation Screen
3
4
1
5
2
1Menu panel
Displays the panel for each menu.
The menu panel displays the Setup menu and the
Information menu.
2[select language] pull-down menu
Changes the display language.
Languages that are available are English, French and
Spanish.
The screen following authentication will be displayed in
English.
3Setting button [Setup]
When selected, this button turns green and the menu
panel displays the Setup menu panel. (on the right)
4Information display button [Info]
When selected, this button turns green and the menu
panel displays the Information menu panel. (p. 35)
5Main area
Displays the screen corresponding to the button selected.
 Setup Menu
When the [Setup] button is clicked, the menu panel displays
the Setup menu panel.
1
3
2
:
9
8
7
6
5
4
Setup menu
1[Installation] button
This menu is used to configure and confirm settings
related to the Center Module installation. (p. 11)
2[Headsets] button
This button is used to configure All-In-One Headsets and
Belt Packs in groups 1 to 6. (p. 19)
3[Store] button
This button is used to configure and confirm the store
operation-related settings. (p. 19)
4[Lane] button
This button is used to configure and confirm the settings
for each lane. (p. 21)
5[Message] button
This button is used to configure and confirm the settings
for greeter messages, reminder messages and alert
messages. The schedule settings can be confirmed
for greeter messages and reminder messages. Sound
source files to be used for the messages can be changed
or downloaded. (p. 22)
6[Security alert] button
This button is used to configure the settings of the
operations to be performed when a security alert occurs.
(p. 27)