Panasonic HomeHawk KX-HNC710 Operating and maintenance instructions

Installation Guide
HomeHawk Outdoor
Model No. KX-HNC710
Thank you for purchasing a Panasonic product.
This document explains how to configure the outdoor camera using a
mobile device.
Please read the supplied installation guide of KX-HN7001/
KX-HN7002/KX-HN7003/KX-HN1007 for further details.
Charge the batteries for about 8 hours before camera installation
(page 12).
Please read this document before using the unit and save it for future
reference.
For assistance, please contact us at 1-800-272-7033 or visit our Web
site:
http://shop.panasonic.com/support for customers in the U.S.A.
Please register your product: http://shop.panasonic.com/support
Printed in China
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Introduction
Accessory information ...............3
Important Information
Graphical symbols for use on
equipment and their
descriptions ...............................5
About this system ......................5
For your safety ...........................6
Important safety instructions ......8
Privacy and rights of portrait ......8
Other information .......................8
Setup
Part names and functions ........11
Battery charging for
cameras ...................................12
Turning the power on for
cameras ...................................12
Registering the camera ...........12
Installation ...............................13
Appendix
Specifications ..........................16
FCC and other information ......18
Customer services ...................20
Limited Warranty (ONLY FOR
U.S.A.) .....................................21
2
Table of Contents
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Accessory information
Supplied accessories
No. Accessory item/Part number Quantity
AEthernet cable/PNWYAB700W01 1
BUSB cable/ PNWYAC700W00 1
CWall mounting screws 25 mm (1 inch)/
PNWYAC700W02
2
DSuspension wire tool
–Safety wire: 1/XXXX
– Washer: 1
The washer for attaching safety wire to camera
øxx mm (xx inches)/xxxx
– Screw: 1
The screw for attaching the safety wire to a wall
or ceiling xx mm (xx inches)/xxxx
– Screw safety wire: 1
The screw safety wire for attaching the safety
wire to the camera øxx mm (xx inches)/xxxx
1
A B C D
Other information
RDesign and specifications are subject to change without notice.
RThe illustrations in these instructions may vary slightly from the actual
product.
For assistance, please visit http://shop.panasonic.com/support 3
Introduction
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Trademarks
RiPhone and iPad are registered trademarks of Apple Inc.
RAndroid and Google Play are registered trademarks or trademarks of
Google Inc.
RMicrosoft, Windows, and Internet Explorer are either registered
trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries.
RWPA™ and WPA2™ are registered trademarks or trademarks of
Wi-Fi Alliance®.
RAll other trademarks identified herein are the property of their
respective owners.
Notice
RHomeHawk Front Door is referred to as front door camera or camera
in this document.
RHomeHawk Outdoor is referred to as outdoor camera or camera in
this document.
RFor installation, accessing User’s Guide, etc, refer to the supplied
Installation Guide of KX-HN7001/KX-HN7002/KX-HN7003/
KX-HN1007.
4For assistance, please visit http://shop.panasonic.com/support
Introduction
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Graphical symbols for use on equipment
and their descriptions
Symbol Explanation Symbol Explanation
Alternating current
(A.C.)
Class P equipment
(equipment in which
protection against
electric shock relies on
Double Insulation or
Reinforced Insulation)
Direct current (D.C.) “ON” (power)
Protective earth “OFF” (power)
Protective bonding
earth
Stand-by (power)
Functional earth “ON”/“OFF” (power;
push-push)
For indoor use only Caution, risk of electric
shock
About this system
RThis system is an auxiliary
system; it is not designed to
provide complete protection
from property loss. Panasonic
will not be held responsible in
the event that property loss
occurs while this system is in
operation.
RThe system’s wireless features
are subject to interference,
therefore functionality in all
situations cannot be
guaranteed. Panasonic will not
be held responsible for injury or
damage to property that occurs
For assistance, please visit http://shop.panasonic.com/support 5
Important Information
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in the event of wireless
communication error or failure.
For your safety
To prevent severe injury and loss
of life/property, read this section
carefully before using the product
to ensure proper and safe
operation of your product.
WARNING
Power connection
RUse only the 5.0 V, 1.0 A or
higher power source.
RDo not overload power outlets
and extension cords. This can
result in the risk of fire or
electric shock.
RCompletely insert the AC
adaptor/power plug into the
power outlet or micro-USB
connector into the power supply
device’s micro-USB jack.
Failure to do so may cause
electric shock and/or excessive
heat resulting in a fire.
RRegularly remove any dust, etc.
from the AC adaptor/power plug
by pulling it from the power
outlet, then wiping with a dry
cloth. Accumulated dust may
cause an insulation defect from
moisture, etc. resulting in a fire.
RUnplug the product from power
outlets if it emits smoke, an
abnormal smell, or makes an
unusual noise. These
conditions can cause fire or
electric shock. Confirm that
smoke has stopped emitting
and contact us at http://
shop.panasonic.com/support
RUnplug from power outlets and
never touch the inside of the
product if its casing has been
broken open. Danger of electric
shock exists.
RNever touch the plug with wet
hands. Danger of electric shock
exists.
RDo not connect non-specified
devices.
Installation
RDo not place or use this product
near automatically controlled
devices such as automatic
doors and fire alarms. Radio
waves emitted from this product
may cause such devices to
malfunction resulting in an
accident.
RDo not allow the power cord to
be excessively pulled, bent or
placed under heavy objects.
RDo not mount the bracket in a
location higher than 2.2 m (7
feet 3 inches), in an unstable
location, in a location subject to
6For assistance, please visit http://shop.panasonic.com/support
Important Information
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frequent vibration, on a ceiling,
or on a weak wall. (Do not
mount on gypsum board,
concrete blocks, wooden
materials exposed to the
outdoors, walls with very rough
surfaces, or surfaces that are
narrower than the width of the
wall mount bracket.) There is a
risk of injury if the product falls,
or of fire or electric shock if
water enters the product.
RKeep small parts (screws,
washers, etc.) out of the reach
of children. There is a risk of
swallowing. In the event they
are swallowed, seek medical
advice immediately.
Operating safeguards
RUnplug the product from power
outlets before cleaning. Do not
use liquid or aerosol cleaners.
RDo not disassemble the product.
RNever put metal objects inside
the product. If metal objects
enter the product, turn off the
circuit breaker and contact an
authorized service center.
Medical
RConsult the manufacturer of any
personal medical devices, such
as pacemakers or hearing aids,
to determine if they are
adequately shielded from
external RF (radio frequency)
energy. Wireless LAN features
operate between 2.412 GHz
and 2.462 GHz with a peak
transmission power of 100 W.
RDo not use the product in health
care facilities if any regulations
posted in the area instruct you
not to do so. Hospitals or health
care facilities may be using
equipment that could be
sensitive to external RF energy.
CAUTION
Installation and location
RNever install wiring during a
lightning storm.
RAlthough this product conforms
to the IPX5* code, do not
intentionally expose it to water.
*IPX5 indicates that the product
is protected against water jets:
water projected at all angles
through a 6.3 mm (1/4 inches)
nozzle flow rate of 12.5 liters/
minute at a pressure of 30 kN/
m2 for 3 minutes from a
distance of 3 meters (9 feet 10
inches).
RAlthough this product conforms
to the IP6X* code, do not
intentionally expose it to grit and
dust.
*IP6X indicates that the product
is protected against grit and
For assistance, please visit http://shop.panasonic.com/support 7
Important Information
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dust: this product has shown
the capabilities of preventing
dust from entering inside the
product after the product was in
a device that contained dust
with a diameter of 75 μm or less
for 8 hours and was shaken and
removed from that device.
RThe USB cable is used as the
main disconnect device. Ensure
that the AC outlet is installed
near the product and is easily
accessible.
Preventing accidents and
injuries
RThe safety wire must be used
when mounting the product.
There is a risk of injury if the
product falls.
RDo not put your ear(s) near the
speaker, as loud sounds
emitted from the speaker may
cause hearing impairment.
Important safety
instructions
When using your product, basic
safety precautions should always
be followed to reduce the risk of
fire, electric shock, and injury to
persons, including the following:
1. Use only the power cord
indicated in this document.
SAVE THESE INSTRUCTIONS
Privacy and rights
of portrait
When installing or using the
camera, please take into
consideration the rights of others
with regard to privacy.
It is generally said that “privacy”
means the ability of an individual
or group to stop information about
themselves from becoming known
to people other than those whom
they choose to give the
information. “Rights of portrait”
means the right to be safe from
having your own image taken and
used indiscriminately without
consent.
Other information
This product has a rechargeable
lithium ion battery. Do not throw
into fire, apply heat, or charge,
use, or leave in a high
temperature environment.
– Doing so may cause fluid leak,
overheating, or explosion.
8For assistance, please visit http://shop.panasonic.com/support
Important Information
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Routine care
RWipe the outer surface of the
product with a soft moist cloth.
RDo not use benzine, thinner, or
any abrasive powder.
Camera image quality
RCamera images may have the
following characteristics.
– Colors in images may differ
from the actual colors.
– When there is light behind
the subject (i.e.,
backlighting), faces may
appear dark.
– Image quality may be
reduced in dark locations.
– Images may appear hazy
when there are outdoor lights
in use.
Notice for product disposal,
transfer, or return
RThis product can store your
private/confidential information.
To protect your privacy/
confidentiality, we recommend
that you erase information from
the memory before you dispose
of, transfer, or return the
product.
Notice for built-in battery
ATTENTION:
A lithium ion battery that is
recyclable powers the product you
have purchased. Please call
1-800-8-BATTERY
(1-800-822-8837) for information
on how to recycle this battery.
WARNING for Lithium Ion
(Li-Ion) Battery:
Risk of fire and burns. Do not
open, crush, heat above 50 °C
(122 °F) or incinerate. Follow
the instructions in the operating
instructions.
Remove the built-in rechargeable
battery before disposing of the
cameras. Do not dismantle or
replace the battery so that you can
use the camera again. This could
cause fire or an electric shock.
For assistance, please visit http://shop.panasonic.com/support 9
Important Information
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Replace it at an authorized service
center.
12
3
4
5
6
7
RDisconnect the power cord from
the camera when removing the
battery.
RPerform steps (A) to (G), lift
the battery, and then remove it.
Notice
10 For assistance, please visit http://shop.panasonic.com/support
Important Information
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Part names and functions
A
G
J
H
B
D
E
F
N
M
L
K
I
C
AWhite LED lens HSpeaker
BLens IMSETUPN button*1
CInfrared sensors JPower slide switch
DLED indicator KCharging LED
EMicrophone LCamera nut
FLight sensor MUSB cover/connection*2
GInterface cover NWall mounting adaptor
*1 Used when performing initial setup.
*2 Used to connect the USB cable when charging.
LED indicators
You can use the LED indicators to confirm the status of the cameras.
Refer to the supplied Installation Guide for more details.
For assistance, please visit http://shop.panasonic.com/support 11
Setup
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Battery charging
for cameras
RThis camera has an internal
rechargeable battery.
RTurn the camera off before
charging the battery. If the
camera is turned on while
charging, it may take longer to
charge.
RMake sure to charge the battery
indoors and in a dry location.
RCharge the battery in a location
with a temperature between
5°C and 40°C (41°F and
104°F). The battery cannot
charge in locations outside of
these temperatures.
1Open the micro-USB jack
cover (A).
2Insert the USB cable (B) into
the micro-USB connector.
1
2
1
1
5.0 V, 1.0 A or higher power
source
Turning the power
on for cameras
Open the cover on the rear of the
cameras, and then slide the power
switch to ON.
Registering the
camera
This procedure is not required
for devices that were included
as part of a bundle.
Before you can use the camera, it
must be registered to the access
point.
If the camera is not registered to
an access point, the camera’s
LED indicator blinks in amber.
You can register each camera by
using the registration buttons or
the [HomeHawk] app.
Note:
RBefore registering the camera,
make sure the AC adaptors of
the access point and camera
are connected and each device
is powered.
12 For assistance, please visit http://shop.panasonic.com/support
Setup
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Using registration buttons
1Access point:
Press and hold MSETUPN until
the LED indicator blinks slowly
in green.
2Camera:
Press and hold the
registration button until the
LED indicator blinks slowly in
green.
RWhen registration is
completed, the camera
sounds one long beep.
Note:
RIf registration fails, the camera
sounds several short beeps.
Using the app
When you register the camera by
using the [HomeHawk] app, you
can assign a name to your
devices. For more information,
refer to the User’s Guide.
Installation
Installation precautions
RDo not use an impact driver.
(This may lead to damaged
screws or over-tightening.)
RMount the camera on the stable
location with a height of 2.2 m
(7 feet 3 inches) where the unit
can be adequately supported
when installing.
RDo not mount the camera on a
soft material. It may fall down,
break or cause injury.
Installing the camera
1Open the interface cover (A),
then slide the power switch
(B) to on.
2Secure the screw safety wire
to the screw hole (C) of the
camera using a driver, and
then pass the wire through the
ring of the screw safety wire
(D).
3
4
1
2
For assistance, please visit http://shop.panasonic.com/support 13
Setup
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3Drive the wall mounting
screws into the wall.
1
Longer than xx mm (xx/
xx inches)
2
Space xx mm (xx/
xx inches)
1 2
Note:
RUse the following template
when determining the
location of the screw holes.
(1 3/32 inches)
28 mm
4Mount the wall mounting
adaptor to the wall and then
attach the camera to the wall
mounting adaptor.
1
Wall mounting screws
2
xx mm (xx/xx inches)
1
2
5Adjust the camera angle.
Note:
RAttach the safety wire while
it is bent.
RAttach the safety wire high
on the wall so that the
camera does not strike
14 For assistance, please visit http://shop.panasonic.com/support
Setup
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anyone in the event the
camera detaches from the
wall.
RDo not hang from the
camera or stand.
For assistance, please visit http://shop.panasonic.com/support 15
Setup
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Specifications
RStandards
Wireless LAN:
IEEE 802.11b/g
RFrequency range
Wireless LAN:
2.412 GHz – 2.462 GHz
(channels 1 – 11)
RRF transmission power
Wireless LAN:
100 mW (peak transmission
power)
REncryption
WPA™/WPA2™-PSK (AES)
RPower source
5.0 V, 1.0 A*1
RBattery performance
Standby: xx hours
Operating time: 8 hours
ROperating conditions
-20 °C – 50 °C (-4 °F – 122 °F)
up to 90 % relative air humidity
(non-condensing)
RTransmitting range
30 m (100 feet) indoors
100 m (300 feet) outdoors
RImage sensor
1.0 megapixel CMOS
RMinimum illuminance
required*2
IR-LED: 0 lx*2
White LED: 1 lx*2
RFocal length
Fixed 0.2 m (0.7 feet – infinity)
RAngular field of view (camera
angle)
Horizontal: 150°
Vertical: 85°
RMotion detection method
Pyroelectric infrared sensor
(PIR sensor) and visual sensor
RPIR sensor detection range
(when the surrounding
temperature is approx. 25 °C
(77 °F))
Horizontal: 170°
Vertical: 19.1°
Detection range: 5 m
RVisual sensor detection range
Horizontal: 150°
Vertical: 90°
RAdjustable mounting angles*3
Horizontal: xx
Vertical: facing forward – facing
down approx. xx (adjustable
when mounting)
RIP rating
IP65*4
RDimensions (height × width ×
depth)
Approx. 97.7 mm ´ 71 mm ´
93.9 mm (3 7/8 inches ´
2 13/16 inches ´ 3 11/16 inches)
RMass (weight)
Approx. xx g (xx lb)
*1 Only when charging.
*2 The infrared LEDs that
surround the camera lens will
illuminate in low-light
conditions.
16 For assistance, please visit http://shop.panasonic.com/support
Appendix
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*3 Adjustable when mounting.
*4 Water resistance is only
assured if the camera is
installed correctly according to
the instructions in the
Installation Guide, and
appropriate water protection
measures are taken.
For assistance, please visit http://shop.panasonic.com/support 17
Appendix
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FCC and other
information
This device complies with Part 15
of the FCC Rules. Operation is
subject to the following two
conditions:
(1) This device may not cause
harmful interference, and (2) this
device must accept any
interference received, including
interference that may cause
undesired operation.
Privacy of communications may
not be ensured when using this
device.
CAUTION:
Any changes or modifications not
expressly approved by the party
responsible for compliance could
void the user’s authority to operate
this device.
NOTE:
This equipment has been tested
and found to comply with the limits
for a Class B digital device,
pursuant to Part 15 of the FCC
Rules. These limits are designed
to provide reasonable protection
against harmful interference in a
residential installation. This
equipment generates, uses, and
can radiate radio frequency
energy and, if not installed and
used in accordance with the
instructions, may cause harmful
interference to radio
communications. However, there
is no guarantee that interference
will not occur in a particular
installation. If this equipment does
cause harmful interference to
radio or television reception, which
can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the
interference by one or more of the
following measures:
– Reorient or relocate the
receiving antenna.
– Increase the separation
between the equipment and
receiver.
– Connect the equipment into an
outlet on a circuit different from
that to which the receiver is
connected.
– Consult the dealer or an
experienced radio/TV
technician for help.
Some devices operate at
frequencies that may cause
interference to nearby TVs and
VCRs. To minimize or prevent
such interference, this device
should not be placed near or on
top of a TV or VCR. If interference
is experienced, move this device
18 For assistance, please visit http://shop.panasonic.com/support
Appendix
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further away from the TV or VCR.
This will often reduce or eliminate
interference.
FCC RF Exposure Warning:
RThis product complies with FCC
radiation exposure limits set
forth for an uncontrolled
environment.
RTo comply with FCC RF
exposure requirements, the
device must be installed and
operated 20 cm (8 inches) or
more between the product and
all person’s body.
RThis product may not be
collocated or operated in
conjunction with any other
antenna or transmitter.
RFor body-worn operation, the
device must be used only with a
non-metallic accessory. Use of
other accessories may not
ensure compliance with FCC
RF exposure requirements.
FCC Warning:
To ensure compliance with FCC
emissions limits, use only the
provided USB cable with ferrite
core when connecting the unit to a
computer.
Notice:
RFCC ID can be found on the
rear of the unit.
For assistance, please visit http://shop.panasonic.com/support 19
Appendix
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Customer services
You may also contact us directly at: 1-800-272-7033,
Monday - Friday 9 am to 9 pm;
Saturday - Sunday 10 am to 7 pm, EST.
Accessories!
http://shop.panasonic.com/support
Customer Services Directory
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For the hearing or speech impaired TTY: 1- 877-833-8855
As of June 2015
20 For assistance, please visit http://shop.panasonic.com/support
Appendix
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