Panasonic KX-TDA50 User manual

Hybrid IP-PBX
User Manual
Model No. KX-TDA50
Thank you for purchasing a Panasonic Hybrid IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDA50: MPR Version 2.0

2 User Manual
Feature Highlights
1.8 Call Center (Page 90) 1.9.5 Voice Processing System (Page 99)
Appendix (Page 153) Consult your dealer
1.1 Before Operating the Telephones (Page 16) Consult your dealer
This PBX can establish Incoming Call Distribution
Groups (ICD Group) by which a large volume of
calls from the external customers could be received.
One extension can act as the supervisor, and
monitor other group members.
Call Center
Queuing
Customers
ICD
Group 01
ICD
Group 02
You can forward your calls to a voice
processing system and let calling parties leave
messages in your mailbox when you are unable
to receive calls.
Voice Mail Integration
Message Message
Message Message
Message Message
This PBX optionally supports a Portable Station
(PS) system. PSs can be used on the PBX
with other wired telephones.
Wireless System PC Phone/PC Console
This PBX supports the PC Phone/PC Console
when your computer is connected to certain
Panasonic telephones via USB interface. The PC
Phone/PC Console provides advanced control and
monitoring of your PBX.
Computer
If you are using a certain Panasonic telephone
that is equipped with a Navigator Key/Jog Dial
and a display, it helps you to access the desired
feature easily. Also, you will be informed of the
arrival of an incoming call or a message waiting
by the lamp if it is equipped.
Easy Operation
ENTER
Navigator Key Jog Dial Message/Ringer Lamp
This PBX can record or print out call
information: date, time, extension no., dialed
no., duration, etc.
Call Record
(Station Message Detail Recording)
Date
01/02/02
01/02/02
Time
10:03AM
11:07AM
Ext
1230
2230
• • • • • • •
• • • • • • •
• • • • • • •

User Manual 3
In This Manual,
• Proprietary Telephone is abbreviated as "PT".
Single Line Telephone is abbreviated as "SLT".
Portable Station is abbreviated as "PS".
Proprietary Telephone with a Display is abbreviated as "Display PT".
Digital Proprietary Telephone is abbreviated as "DPT".
• The following icons are used frequently.
ConditionsHints
!!
!!

4 User Manual
Important Information
WARNING
• THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE
PERSONNEL.
• IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT THE
POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER.
• UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN ABNORMAL
SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR
ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN
AUTHORIZED PANASONIC FACTORY SERVICENTER.
• WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM
CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION. WHEN THE
UNIT IS INSTALLED IN THE NEW LOCATION, RECONNECT THE POWER FIRST,
AND THEN RECONNECT THE TELECOM CONNECTION.
• THIS UNIT IS EQUIPPED WITH A GROUNDED PLUG. FOR SAFETY REASONS THIS
PLUG MUST ONLY BE CONNECTED TO A GROUNDED OUTLET THAT HAS BEEN
INSTALLED ACCORDING TO APPLICABLE REGULATIONS.
• TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR MOISTURE.
• THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE.
ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS
EASILY ACCESSIBLE.
• TO PROTECT THIS UNIT FROM STATIC ELECTRICITY, DO NOT TOUCH ANY
EXTERNAL CONNECTORS OF THE UNIT.

User Manual 5
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
Clean with a damp cloth.
4. Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub,
in a wet basement, or near a swimming pool.
5. Do not place this product on an unstable surface, as a fall may cause serious internal damage.
6. Slots and openings in the front, back and bottom of the cabinet are provided for ventilation; to protect
it from overheating, these openings must not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug, or other similar surface while in use. The product
should never be placed near or over a radiator or other heat source. This product should not be placed
in a sealed environment unless proper ventilation is provided.
7. The product should only be connected to the type of electrical power supply specified on the product
label. If you are not sure of the type of power supply to your home, consult your dealer or local power
company.
8. For safety purposes this unit is equipped with a grounded plug. If you do not have a grounded outlet,
please have one installed. Do not bypass this safety feature by tampering with the plug.
9. Do not allow anything to rest on the power cord. Do not locate this product where the power cord may
be stepped on or tripped on.
10. To reduce the risk of fire or electric shock, do not overload wall outlets and extension cords.
11. Do not insert objects of any kind into this product through its slots and openings, as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill
liquid of any kind on or in the product.
12. To reduce the risk of electric shock, do not disassemble this product. Only qualified personnel should
service this product. Opening or removing covers may expose you to dangerous voltages or other risks.
Incorrect reassembly can cause electric shock.
13. Unplug this product from the wall outlet and have it serviced by qualified service personnel in the
following cases:
a) When the power supply cord or plug is damaged or frayed.
b) If liquid has been spilled into the product.
c) If the product has been exposed to rain or water.
d) If the product does not operate according to the operating instructions. Adjust only the controls that
are explained in the operating instructions. Improper adjustment of other controls may result in
damage and may require service by a qualified technician to restore the product to normal
operation.
e) If the product has been dropped or the cabinet has been damaged.
f) If product performance deteriorates.
14. Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from
lightning.
15. Do not use a telephone in the vicinity of a gas leak to report the leak.
IMPORTANT SAFETY INSTRUCTIONS

6 User Manual
SAVE THESE INSTRUCTIONS

User Manual 7
Attention
• Keep the unit away from heating appliances and devices that generate electrical noise such as
fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of
the PBX.
• This unit should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]) and
vibration, and should not be exposed to direct sunlight.
• If you are having problems making calls to outside destinations, follow this procedure to test the CO
lines:
1. Disconnect the PBX from all CO lines.
2. Connect known working single line telephones (SLTs) to those CO lines.
3. Make a call to an external destination using those SLTs.
If a call cannot be carried out correctly, there may be a problem with the CO line that the SLT is
connected to. Contact your telephone company.
If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the
CO lines until it has been serviced by an authorized Panasonic Factory Servicenter.
• Wipe the unit with a soft cloth. Do not clean the unit with abrasive powders or with chemical agents such
as benzene or thinner.
• When using a Panasonic proprietary telephone (PT), use only the correct Panasonic handset.
• For users of PC Phone (Free License Version) shipped with KX-T7601 USB Module:
All features of the PC Phone software are available for 90 days from the date of installation.
After this period expires, the following buttons on the Operation Screen will become unavailable:
– Recording
–TAM
–VoiceMemo
–TextMemo
– Speed
To continue using any of the corresponding features after the trial period, please purchase KX-
TDA0350 (PC Phone, 5 licenses).
When you ship the product
Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a
postage-paid letter, detailing the symptom, to the outside of the carton. DO NOT send the product to
the Executive or Regional Sales offices. They are NOT equipped to make repairs.
Product Service
Panasonic Factory Servicenters for this product are listed in the servicenter directory. Consult your
certified Panasonic dealer for detailed instructions.

8 User Manual
For Future Reference
Please print, record, and retain the following information for future reference.
Note
The serial number of this product can be found on the label affixed to the unit. You should record the
model number and the serial number of this unit as a permanent record of your purchase to aid in
identification in the event of theft.
MODEL NO.
SERIAL NO.
DATE OF PURCHASE
NAME OF DEALER
DEALER'S ADDRESS
DEALER'S TEL. NO.

User Manual 9
F.C.C. REQUIREMENTS AND RELEVANT
INFORMATION
1. Notification to the Telephone Company
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On
the side of this equipment is a label that contains, among other information, a product identifier in the
format US: ACJMF03AKX-TDA50. If requested, this number must be provided to the telephone
company.
Installation must be performed by a qualified professional installer. If required, provide the telephone
company with the following technical information:
• Telephone numbers to which the system will be connected
• Make: Panasonic
• Model: KX-TDA50
• Certification No.: found on the side of the unit
• Ringer Equivalence No.: 0.3A
• Facility Interface Code: 02LS2
• Service Order Code: 9.0F
• Required Network Interface Jack: RJ11
2. Ringer Equivalence Number (REN)
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming
call. In most, but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the
number of devices that may be connected to a line, as determined by the total RENs, contact the local
telephone company. The REN for this product is part of the product identifier that has the format US:
ACJMF03AKX-TDA50. The digits represented by 03 are the REN without a decimal point (e.g., 03 is a
REN of 0.3). For earlier products, the REN is separately shown on the label.
3. Incidence of Harm to the Telephone Lines
If this equipment causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. But if advance notice isn't practical,
the telephone company will notify the customer as soon as possible. Also, you will be advised of your
right to file a complaint with the FCC if you believe it is necessary.
4. Changes in Telephone Company Communications Facilities, Equipment, Operations and
Procedures
The telephone company may make changes in its facilities, equipment, operations or procedures that
could affect the operation of the equipment. If this happens the telephone company will provide
advance notice in order for you to make necessary modifications to maintain uninterrupted service.
5. Trouble with this equipment
If trouble is experienced with this equipment, for repair or warranty information, please see the attached
warranty, which includes the Servicenter Directory. If the equipment is causing harm to the telephone
network, the telephone company may request that you disconnect the equipment until the problem is
resolved.
6. Connection to Party Line
Connection to party line service is subject to state tariffs. Contact the state public utility commission,
public service commission or corporation commission for information.

10 User Manual
7. Combined Use with Alarm Equipment
If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this equipment does not disable your alarm equipment. If you have questions about what
will disable alarm equipment, consult your telephone company or a qualified installer.
Note
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate this device.
When programming emergency numbers and/or making test calls to emergency numbers:
1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
2. Perform such activities in the off-peak hours, such as early morning hours or late evenings.
WARNING
The software contained in the ARS and TRS features to allow user access to the
network must be upgraded to recognize newly established network area codes and
exchange codes as they are placed into service.
Failure to upgrade the on-premise PBXs or peripheral equipment to recognize the new
codes as they are established will restrict the customer and users of the PBX from
gaining access to the network and to these codes.
KEEP THE SOFTWARE UP TO DATE WITH THE LATEST DATA.

User Manual 11
For Cell Station
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could
void user's authority to operate this device.
Note
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Some wireless telephones operate at frequencies that may cause interference to nearby TVs and
VCRs. To minimize or prevent such interference, the base of the wireless telephone should not be
placed near or on top of a TV or VCR. If interference is experienced, move the wireless telephone
further away from the TV or VCR. This will often reduce, or eliminate, interference.
Operating near 2.4 GHz electrical appliances may cause interference. Move away from the electrical
appliances.
CAUTION
To comply with FCC RF exposure requirements in uncontrolled environment:
• This equipment must be installed and operated in accordance with provided instructions and a
minimum 20 cm (8 in) spacing must be provided between antenna and all person's body (excluding
extremities of hands, wrist and feet) during wireless modes of operation.
• This transmitter must not be co-located or operated in conjunction with any other antenna or
transmitter.
Medical—consult the manufacturer of any personal medical devices, such as pacemakers, to
determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates
in the frequency range of 2401 MHz to 2480 MHz, and the power output level can range from 0.004 W
to 0.4 W.) Do not use the unit in health care facilities if any regulations posted in the area instruct you
not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to
external RF (radio frequency) energy.

12 User Manual
Table of Contents
1 Operation............................................................................................... 15
1.1 Before Operating the Telephones..................................................................................16
1.1.1 Before Operating the Telephones .....................................................................................16
1.2 Making Calls ....................................................................................................................25
1.2.1 Basic Calling .....................................................................................................................25
1.2.2 Easy Dialing ..................................................................................................................... 29
1.2.3 Redial ...............................................................................................................................33
1.2.4 When the Dialed Line is Busy or There is No Answer ......................................................33
1.2.5 Alternate Calling—Ring/Voice ...........................................................................................40
1.2.6 Calling without Restrictions...............................................................................................40
1.2.7 Direct Inward System Access (DISA)................................................................................42
1.2.8 Remote Setting ................................................................................................................44
1.3 Receiving Calls ...............................................................................................................46
1.3.1 Answering Calls ................................................................................................................46
1.3.2 Hands-free Answerback ....................................................................................................46
1.3.3 Call Pickup ........................................................................................................................ 47
1.3.4 Trunk Answer From Any Station (TAFAS).......................................................................... 48
1.3.5 ANSWER/RELEASE Button .............................................................................................48
1.4 During a Conversation....................................................................................................51
1.4.1 Call Transfer ...................................................................................................................... 51
1.4.2 Call Hold ...........................................................................................................................53
1.4.3 Call Splitting ......................................................................................................................57
1.4.4 Call Waiting .......................................................................................................................58
1.4.5 Multiple Party Conversation ..............................................................................................62
1.4.6 Mute .................................................................................................................................. 69
1.4.7 Off-hook Monitor ...............................................................................................................69
1.4.8 Headset Operation ............................................................................................................70
1.5 Absence Settings............................................................................................................72
1.5.1 Call Forwarding .................................................................................................................72
1.5.2 Absent Message ...............................................................................................................75
1.5.3 Extension Dial Lock...........................................................................................................77
1.6 Paging ..............................................................................................................................79
1.6.1 Paging ...............................................................................................................................79
1.6.2 Answering/Denying a Paging Announcement ...................................................................80
1.7 Extension Settings..........................................................................................................81
1.7.1 Timed Reminder................................................................................................................81
1.7.2 Do Not Disturb (DND) .......................................................................................................82
1.7.3 Call Waiting/Off-hook Call Announcement (OHCA)/Whisper OHCA ................................83
1.7.4 Connected Line Identification Restriction (COLR) ............................................................84
1.7.5 Calling Line Identification Restriction (CLIR) ....................................................................85
1.7.6 Executive Busy Override Deny..........................................................................................85
1.7.7 Background Music (BGM) .................................................................................................86
1.7.8 Data Line Security.............................................................................................................86
1.7.9 Time Service .....................................................................................................................87
1.7.10 Paralleled Telephone.........................................................................................................88
1.7.11 Wireless XDP Parallel Mode .............................................................................................88
1.7.12 Extension Feature Clear ...................................................................................................89

User Manual 13
1.8 Call Center ....................................................................................................................... 90
1.8.1 Log-in/Log-out, Wrap-up................................................................................................... 90
1.8.2 Incoming Call Distribution Group Monitor ......................................................................... 92
1.8.3 Manual Queue Redirection ............................................................................................... 95
1.9 User-supplied Equipment .............................................................................................. 96
1.9.1 Doorphone/Door Opener .................................................................................................. 96
1.9.2 External Relay................................................................................................................... 97
1.9.3 External Sensor ................................................................................................................ 98
1.9.4 Host PBX .......................................................................................................................... 98
1.9.5 Voice Processing System ................................................................................................. 99
1.10 Walking Extension ........................................................................................................ 105
1.10.1 Walking Extension .......................................................................................................... 105
1.11 Display Proprietary Telephone .................................................................................... 106
1.11.1 Call Log........................................................................................................................... 106
1.11.2 Directories....................................................................................................................... 109
1.11.3 System Feature Access .................................................................................................. 112
2 Manager Operation............................................................................. 115
2.1 Control Features ........................................................................................................... 116
2.1.1 Extension Control ........................................................................................................... 116
2.1.2 Time Service Mode Control ............................................................................................ 116
2.1.3 Dial Tone Transfer ........................................................................................................... 118
2.1.4 External Background Music (BGM)................................................................................. 118
2.1.5 Outgoing Messages (OGM) ............................................................................................ 119
2.1.6 Hospitality Features ........................................................................................................ 120
2.1.7 Network Direct Station Selection (NDSS) Monitor Release............................................ 125
3 Customizing Your Phone & System.................................................. 127
3.1 Personal Programming................................................................................................. 128
3.1.1 Personal Programming ................................................................................................... 128
3.1.2 Settings on the Programming Mode ............................................................................... 129
3.1.3 Customizing the Buttons ................................................................................................. 139
3.2 Manager Programming................................................................................................. 143
3.2.1 Programming Information ............................................................................................... 143
3.2.2 Manager Programming ................................................................................................... 143
3.3 System Programming................................................................................................... 145
3.3.1 Programming Information ............................................................................................... 145
3.3.2 System Programming ..................................................................................................... 148
4 Appendix ............................................................................................. 153
4.1 Troubleshooting............................................................................................................ 154
4.1.1 Troubleshooting............................................................................................................... 154
4.2 Feature Number Table .................................................................................................. 157
4.2.1 Feature Number Table .................................................................................................... 157
4.3 Tone................................................................................................................................ 165
4.3.1 Tone ................................................................................................................................ 165
4.4 Revision History............................................................................................................ 169
4.4.1 MPR Version 1.1 ............................................................................................................. 169
4.4.2 MPR Version 2.0 ............................................................................................................. 169
Index .......................................................................................................... 171

14 User Manual

User Manual 15
Section 1
Operation
This chapter shows you step by step how to use each feature.
Read this chapter to become familiar with the many useful
features of this PBX.

1.1 Before Operating the Telephones
16 User Manual
1.1 Before Operating the Telephones
1.1.1 Before Operating the Telephones
What Kind of Telephone Can Be Used?
You can use a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic proprietary
telephone (PT) such as the KX-T7636. You can also use a Panasonic Portable Station (PS), e.g., KX-
TD7690. Use the feature depending on the telephone you are using. If you are using a Panasonic
proprietary telephone with a special feature button such as or a display (Display PT) or both, you can
follow the operation with the button or display messages for easy programming.
If you use a large display telephone (e.g., KX-T7636), you can follow the displayed messages to use the
features. If your telephone does not have feature buttons and/or a display, you may operate the PBX by
entering a feature number instead. Follow the operation for your type of telephone.
If you use a Console, you can use the buttons on the Console as the buttons on the connected proprietary
telephone.
Portable Station (PS) Registration
You must register your PS in the PBX and determine its extension number before initial use. For PS
registration, consult your dealer.
Feature Numbers
To use certain features, you need to enter specified feature numbers (and an additional parameter, if
required).
There are two types of feature numbers as follows:
• Flexible feature number
• Fixed feature number
Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other numbers
for easier use. If you want to change the numbers, consult your dealer. In this manual, the default numbers
(factory installed) are used for operations.
A flexible number is shown as (half-shaded key). Use the new programmed number if you have
changed the feature number. Write the new number in "4.2 Feature Number Table" (Appendix).
• If you use a Panasonic proprietary
telephone which does not have feature
buttons, you may change one of the unused
flexible buttons to a feature button. Refer to
"3.1.3 Customizing the Buttons".
If you use a single line telephone which does not have the " " or "#" keys;
it is not possible to access features that have " " or "#" in their feature numbers.
REDIAL

1.1 Before Operating the Telephones
User Manual 17
Tone
You will hear various tones, during or after an operation, for confirmation. Refer to "4.3.1 Tone" (Appendix).
Display
In this manual, you will see "the display ...". This refers to the display of a Panasonic proprietary telephone.
If your telephone is not a Panasonic display proprietary telephone, the message will not be displayed.
If you use a Panasonic display proprietary telephone, the display helps you confirm the settings. Some
proprietary telephones also give you easy access to features. A message is displayed depending on the
feature. By pressing the corresponding button on the side or at the bottom of the display, or pressing the
Navigator Key, you can access the desired feature.
Furthermore, depending on the display proprietary telephone, you can operate features or make calls using
the display message. Refer to "1.11 Display Proprietary Telephone".
Your Extension Number
If you use a Panasonic display proprietary telephone, you can check your own extension number on the
display. Press the TRANSFER button or Soft (S1) button while on-hook.
Using a Navigator Key/Jog Dial/Volume Key
The Navigator Key can be used for the display contrast and the volume control or you can search for desired
items on the display. Press the Navigator Key/Volume Key or rotate the Jog Dial in the desired direction. The
contrast or the volume level and the items will change as follows:
Examples
The displays and the illustrations shown as examples are from a telephone connected to the KX-TDA50.
Restrictions
Some features may be restricted at your extension under the system programming. Consult your manager
or dealer.
Navigator Key Jog Dial Volume Key
Up
(Level increases )
Down
(Level decreases )
RightLeft
ENTER
Left
(counter-clockwise)
Level decreases
Right
(clockwise)
Level
increases
Up
(Level increases )
Down
(Level decreases )

1.1 Before Operating the Telephones
18 User Manual
Icon Descriptions
The following icons show you the feature availability, notes and action to use the features.
This feature cannot be used with a
single line telephone.
Seize a CO line (One of the
following).
• Press the CO button.
• Dial automatic line access
number 9.
• Dial CO line group access
number and CO line group
number.
See "Programming" for Related
Programming if necessary.
Off-hook (One of the following).
• Lift the handset.
• Press the SP-PHONE button.
• Press the MONITOR button.
(To start talking, lift the
handset.)
• Press TALK button.
Press the Call button on the
Doorphone.
On-hook (One of the following).
• Hang up.
• Press the SP-PHONE button.
• Press the MONITOR button.
• Press CANCEL button.
Press the hookswitch lightly.
Press the corresponding feature
button on the proprietary telephone.
Ta l k .
Enter the required number.
<Example>
Enter the account code.
You will hear a busy, confirmation,
dial, ring or ringback tone.
B. Tone: Busy Tone
C. Tone: Confirmation Tone
D. Tone: Dial Tone
R. Tone: Ring Tone
R. B. Tone: Ringback Tone
Dial an extension number. Dial outside phone number.
Dial the telephone number.
CO line
group no.
OR
8
9
OR
(CO)
desired no.
account code
extension no.
outside
phone no.
phone no.

1.1 Before Operating the Telephones
User Manual 19
When You Use a Panasonic Proprietary Telephone
If you use a Panasonic proprietary telephone and the Console, they may have some of the useful feature
buttons described below. For a PS user, refer to "Operating Instructions" for PS. These buttons make
operations simple. The illustrations may differ from the buttons on your telephone.
Fixed Buttons
CO :
Used to make or receive an outside
call. (Button assignment is required.)
Also used as feature buttons. (Button
assignment is required.)
(Only the CO line "number" [e.g., 1, 2]
may be shown on some telephones.)
SP-PHONE :
Used for hands-free operation.
AUTO DIAL/STORE :
Used for System/Personal Speed
Dialing or storing program changes.
PAUSE :
Used to insert a pause when storing a
telephone number. This button also
functions as the PROGRAM button
when there is no PROGRAM button on
your telephone.
REDIAL :
Used to redial the last dialed number.
MESSAGE :
Used to leave a message waiting
indication or call back the party who left
the message waiting indication.
INTERCOM :
Used to make or receive intercom
calls.
Soft Buttons :
Used to select the item displayed on the
bottom of the display.
MONITOR :
Used for hands-free dialing. You can
monitor the party's voice in hands-free
mode.
AUTO ANS (Auto Answer)/MUTE :
Used to receive an incoming call in
hands-free mode or mute the
microphone during a conversation.
TRANSFER :
Used to transfer a call to another party.
HOLD :
Used to place a call on hold.
FLASH/RECALL :
Used to disconnect the current call and
make another call without hanging up.
This button can also be used as a
CANCEL button while on-hook.
CONF (Conference) :
Used to establish a multiple party
conversation.
VOICE CALL/MUTE :
Used to monitor an intercom call
automatically, but it cannot be used for
hands-free conversations. It also
mutes the handset microphone during
a conversation.
Call Forwarding (FWD)/Do Not
Disturb (DND) :
Used to perform Call Forwarding (FWD)
or Do Not Disturb (DND).
(CO)
SP-PHONE
AUTO DIAL
STORE
PAUSE
REDIAL
MESSAGE
INTERCOM
MONITOR
AUTO ANS
MUTE
TRANSFER
HOLD
FLASH/
RECALL
CONF
VOICE CALL
MUTE
FWD/DND

1.1 Before Operating the Telephones
20 User Manual
Customized Buttons
If the term is in parentheses like (Account) in this section, it means a flexible button has been made into an
"Account" button. To customize, refer to "3.1.3 Customizing the Buttons".
PROGRAM :
Used to enter and exit the
Programming mode.
ANSWER :
Used to answer an incoming call.
RELEASE :
Used to disconnect the line.
Navigator Key/Jog Dial/Volume Key :
Used to adjust the volume and the
display contrast or select desired items.
Programmable Feature (PF) :
Located on the upper part of the CO
button array or on the DSS Console.
Assigns the desired button and used to
access the stored feature. Mostly used
as a One-touch Dialing button. (Only
the "F and number" may be shown on
some telephones.)
MODE :
Used to shift the display to access
various features.
SELECT :
Used to select the displayed item or to
call the displayed phone number.
SHIFT :
Used to access the second level of Soft
button features.
ENTER :
Used to confirm the selected item.
CANCEL :
Used to cancel the selected item.
Buttons Feature
Loop-CO (L-CO) Used to access an idle CO line for making outside calls.
Incoming outside calls from any CO line arrive at this button.
PROGRAM
ANSWER
RELEASE
VOL
(PF)
MODE
SELECT SHIFT