Panasonic KX-HTS824 User manual

Getting Started
Hybrid IP-PBX
Model No. KX-HTS824
KX-HTS32
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
In particular, be sure to read "1.1 For Your Safety" in Important Information Guide before using this product.
KX-HTS Series: PJMPR Software File Version 001.10000 or later
Manuals and supporting information are provided on the Panasonic Web site at:
http://www.panasonic.net/pcc/support/pbx/

System Components
System Components for KX-HTS Series
Category Model No. Description
Main Unit KX-HTS824
KX-HTS32
Hybrid IP-PBX: 4 to 8 Outside (CO) Lines, 8 to 24
Extensions, No activation Key for SIP trunk and SIP
Extension, Wireless connection through built-in
Wireless LAN.
Optional Service Cards KX-HT82480 4 ports Analog Trunk interface with Caller ID (LCOT4)
KX-HT82470 8 ports Standard Telephone Line Interface with Caller
ID (SLC8)
KX-HT82460 2 ports Panasonic Proprietary Door phone Interface
with door opener (no sensor interface) (DPH2)
Proprietary Equipment KX-A227 Backup battery cable
Equipment Compatibility for Main Unit
The PBX supports the following equipment:
Doorphones: Doorphone (KX-T30865, KX-T7765)
SIP Phones: Compatible with the Video communication with the KX-NTV series. Refer to the
Panasonic Web site for information on Compatible Terminal List as below, Click
Compatible Terminal List at http://panasonic.net/pcc/support/pbx/index.html
KX-HDV series terminals work as general SIP phone (except KX-HDV230).
Other: Single line telephones
Note
•For the equipment that can be connected to the main unit, refer to corresponding device's manual.
•When using a video call on a remote site, you will need to set the network bandwidth on the KX-NTV
series (512 kbps MAX). Refer to the corresponding manual for setup.
Notice
•This PBX supports general SIP phones. However, some PBX features may not be available depending on
the type of telephone.
•Under power failure conditions, the connected telephones may not operate. Please ensure that a
separate telephone, not dependent on local power, is available for emergency use.
•Prior to connection of this product, please verify that the intended operating environment is supported.
Satisfactory performance cannot be guaranteed for the following:
–interoperability and compatibility with all devices and systems connected to this product
–proper operation and compatibility with services provided by telecommunications companies over
connected networks
Note
•Some optional hardware, software, and features are not available in some countries/areas. Please
consult your certified Panasonic dealer for more information.
•In this manual, the suffix of each model number (e.g., KX-HTS824SX) is omitted unless necessary.
System Components
2 Getting Started

List of Abbreviations
•SIP Extension -> Extensions of the PBX which use Session Initiation Protocol for communication.
•SLT -> Single Line Telephone
•Web-MC -> Web Maintenance Console
System Components
Getting Started 3

Introduction
This Manual is designed to serve as an overall technical reference for the Panasonic Hybrid IP-PBX. It
provides instructions for installing the hardware, and programing the PBX using Web Based programing.
The Structure of this Manual
This manual contains the following sections:
Section 1 Safety Precautions
Provides important information intended to prevent personal injury and property damage.
Section 2 System Outline
Provides general information on the PBX, including the system capacity and specifications.
Section 3 Installation
Describes the procedures to install the PBX. Detailed instructions for planning the installation site,
optional service cards, and cabling of peripheral equipment are provided.
Section 4 Confirming Connections
Making and receiving calls with extensions and trunks.
Section 5 Maintenance
Maintenance procedures.
Section 6 Troubleshooting
Provides information on the PBX and telephone troubleshooting.
Section 7 Appendix
Provides information about System Prompt Languages and the revision history.
About the Other Manuals
In addition to this Manual, the following manuals are available:
Programming Item List (PIL)
Provides step-by-step instructions for performing system programming using a PC.
Feature Manual (FM)
Describes all basic, optional and programmable features of the PBX.
About the software version of your PBX
The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of this
manual. To confirm the software version of your PBX, see "4. Maintenance-Version Information" in the
Programming Item List.
Trademarks
•Microsoft is a registered trademark or trademark of Microsoft Corporation in the United States and/or
other countries.
•All other trademarks identified herein are the property of their respective owners.
•Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
•Wi-Fi and Wi-Fi Protected Setup (WPS) are registered trademarks or trademarks of Wi-Fi Alliance.
Introduction
4 Getting Started

Table of Contents
1 Safety Precautions ................................................................................. 7
1.1 For Your Safety ................................................................................................................ 8
1.2 Important Safety Instructions ...................................................................................... 14
1.3 Precautions .................................................................................................................... 15
1.4 Data Security ................................................................................................................. 18
2 System Outline ..................................................................................... 19
2.1 Basic System Construction .......................................................................................... 20
2.1.1 System Configurations ................................................................................................. 20
2.1.2 System Connection Diagram ........................................................................................ 21
2.1.3 Block Diagram .............................................................................................................. 22
2.1.4 Typical Network Setting Example ................................................................................. 23
2.2 Optional Equipment ...................................................................................................... 26
2.2.1 Optional Equipment ...................................................................................................... 26
2.3 Specifications ................................................................................................................ 27
2.3.1 General Description ...................................................................................................... 27
2.3.2 Characteristics .............................................................................................................. 28
2.3.3 System Capacity ........................................................................................................... 28
3 Installation ............................................................................................. 33
3.1 Before Installation ......................................................................................................... 34
3.1.1 Before Installation ......................................................................................................... 34
3.2 Installation of the PBX .................................................................................................. 37
3.2.1 Unpacking ..................................................................................................................... 37
3.2.2 Names and Locations ................................................................................................... 38
3.2.3 Opening/Closing the front cover ................................................................................... 39
3.2.4 Frame Ground Connection ........................................................................................... 43
3.2.5 Installing/Removing the Optional Service Cards .......................................................... 43
3.2.6 Securing the Cables ..................................................................................................... 48
3.2.7 Placing the PBX on a Desktop ..................................................................................... 50
3.2.8 Wall Mounting ............................................................................................................... 51
3.2.9 Surge Protector Installation .......................................................................................... 55
3.2.10 Backup Battery Connection .......................................................................................... 57
3.3 The Mother Board and Option Cards .......................................................................... 59
3.3.1 Mother Board ................................................................................................................ 59
3.3.2 LCOT4 Card (KX-HT82480) ......................................................................................... 63
3.3.3 SLC8 Card (KX-HT82470) ............................................................................................ 64
3.3.4 DPH2 Card (KX-HT82460) ........................................................................................... 66
3.4 Connecting Outside Trunks ......................................................................................... 67
3.4.1 Connecting SIP Trunks ................................................................................................. 67
3.4.2 Connecting Analog Trunks ........................................................................................... 69
3.4.3 Bandwidth Requirements ............................................................................................. 69
3.5 Connecting Extensions ................................................................................................ 71
3.5.1 Connecting SIP Extensions .......................................................................................... 71
3.5.2 LAN Connections for SIP Extension ............................................................................. 77
3.5.3 Connecting Analog Extensions (SLT) ........................................................................... 79
3.5.4 Manager Extension ....................................................................................................... 79
3.6 Connecting Doorphones and Door Openers .............................................................. 80
3.7 Connection of Peripherals ............................................................................................ 84
3.8 Starting the PBX ............................................................................................................ 85
3.9 Programming Information ............................................................................................ 87
3.9.1 Overview of Web Maintenance Console ...................................................................... 87
Table of Contents
Getting Started 5

3.9.2 PC Connection ............................................................................................................. 87
3.9.3 Starting Web Maintenance Console ............................................................................. 88
3.9.4 Programming the PBX .................................................................................................. 90
3.9.4.1 Easy Setup Wizard .................................................................................................... 90
3.9.4.2 Login Management .................................................................................................... 90
3.10 Date and Time setting ................................................................................................... 92
3.11 Network and Router Function ...................................................................................... 93
3.12 LAN Connection ............................................................................................................ 94
3.12.1 Wired LAN Connection ................................................................................................. 94
3.12.2 Wireless LAN Connection ............................................................................................. 96
3.13 WAN Connection ........................................................................................................... 98
4 Confirming Connections ...................................................................... 99
4.1 Making and Receiving Calls ....................................................................................... 100
4.1.1 Calling Another Extension .......................................................................................... 100
4.1.2 Calling an Outside Party ............................................................................................. 100
4.1.3 Answering Calls .......................................................................................................... 100
5 Maintenance ........................................................................................ 101
5.1 System Data Backup and Restore ............................................................................. 102
5.2 Software Upgrading .................................................................................................... 103
5.3 System Initialization Procedure ................................................................................. 104
5.4 System Logging .......................................................................................................... 104
6 Troubleshooting ................................................................................. 105
6.1 Troubleshooting .......................................................................................................... 106
6.1.1 Installation .................................................................................................................. 106
6.1.2 Connection ................................................................................................................. 108
6.1.3 Operation .................................................................................................................... 109
6.1.4 Restarting the PBX ..................................................................................................... 110
7 Appendix .............................................................................................. 111
7.1 System Prompt Languages ........................................................................................ 112
Table of Contents
6 Getting Started

Section 1
Safety Precautions
This section provides important information intended to
prevent personal injury and property damage.
Getting Started 7

1.1 For Your Safety
To prevent personal injury and/or damage to property, be sure to observe the following safety precautions.
The following symbols classify and describe the level of hazard and injury caused when this unit is
operated or handled improperly.
WARNING
This notice means that misuse could result in death
or serious injury.
CAUTION
This notice means that misuse could result in injury
or damage to property.
The following types of symbols are used to classify and describe the type of instructions to be
observed.
This symbol is used to alert users to a specific operating procedure that must not be
performed.
This symbol is used to alert users to a specific operating procedure that must be followed in
order to operate the unit safely.
Notice
Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of
improper installation or operation inconsistent with this documentation.
1.1 For Your Safety
8 Getting Started

WARNING
For All Telephone Equipment
•Do not install the product in any other way than described in relevant manuals.
•Do not install the product in a place exposed to rain or moisture, or a place where water, oil, or other
liquids can drip or splash onto on the product. Such conditions can lead to fire or electric shock, and may
impair the performance of the product.
•Do not install the system in the following locations:
a. Areas where shocks or vibrations are frequent or strong. Such activity may lead to the product falling
over and causing injury, or may impair the product’s performance.
b. Areas with high amounts of dust. High amounts of dust can lead to fire or electric shock, and impair
the performance of the product.
•Do not place the product on an unstable or uneven surface. If the product were to fall over, it may cause
injury or damage to the product.
•Do not supply power to a combination of devices that exceeds the total rated capacity of the wall outlets
or extension cables used. If outlets, power strips, extension cords, etc. are used in a manner that exceeds
their rated capacity, they emit large amounts of heat, which could cause a fire.
•The product must only be installed and serviced by qualified service personnel. The product should be
used as-is from the time of purchase; it should not be disassembled or modified. Disassembly or
modification can cause a fire, electric shock, or damage to the product.
•Follow all warnings and instructions marked on the product.
•Small objects, such as the screws, pose a choking hazard. Keep small objects out of reach of children.
•Products that require a power source should only be connected to the type of electrical power supply
specified on the product label. If you are not sure of the type of power supply to your office/home, consult
your dealer or local power company.
•For safety purposes some products are equipped with a grounded plug. If you do not have a grounded
outlet, please have one installed. Do not bypass this safety feature by tampering with the plug.
•When installing telephone wiring, basic safety precautions should always be followed to reduce the risk of
fire, electric shock and injury to persons, including the following:
a. Never install telephone wiring during a lightning storm.
b. Never install telephone jacks in wet locations unless the jack is specifically designed for wet
locations.
c. Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
d. Use caution when installing or modifying telephone lines.
e. Anti-static precautions should be taken during installation.
1.1 For Your Safety
Getting Started 9

•Unplug the product from the wall outlet and have it serviced by qualified service personnel in the following
cases:
a. When the power supply cord or plug is damaged or frayed.
b. If liquid has been spilled into the product.
c. If the product has been exposed to rain or water.
d. If the product does not operate according to the operating instructions. Adjust only the controls that
are explained in the operating instructions. Improper adjustment of other controls may result in
damage and may require service by a qualified technician to restore the product to normal operation.
e. If the product has been dropped or the cabinet has been damaged.
f. If product performance deteriorates.
For the PBX
•Do not insert foreign objects of any kind into this product, as they may touch dangerous voltage points or
short out parts that could result in a fire or electric shock.
•Do not use the HTS without installing the option card with the dummy cover plate cut off, as it will lead to
foreign objects of any kind touching dangerous voltage points or short out parts that could result in a fire
or electric shock.
•Do not pull, bend, rest objects on, or chafe the power cord and plug. Damage to the power cord or plug
can cause fire or electric shock.
•Do not attempt to repair the power cord or plug. If the power cord or plug is damaged or frayed, contact
an authorized Panasonic Factory Service Center for a replacement.
•Do not use the product in health care facilities if any regulations posted in the area instruct you not to do
so. Hospitals or health care facilities may be using devices sensitive to external RF (radio frequency)
energy.
1.1 For Your Safety
10 Getting Started

•If damage to the unit exposes any internal parts, disconnect the power supply cord immediately and
return the unit to your dealer.
•To prevent fires, electric shock, injury, or damage to the product, be sure to follow these guidelines when
performing any wiring or cabling:
a. Before performing any wiring or cabling, unplug the product's power cord from the outlet. After
completing all wiring and cabling, plug the power cord back into the outlet.
b. When laying cables, do not bundle the product's power cord with the power cords of other devices.
c. Do not place any objects on top of the cables connected to the PBX.
d. When running cables along the floor, use protectors to prevent the cables from being stepped on.
e. Do not run any cables under carpeting.
•Unplug this unit from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These
conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized
Panasonic Factory Service Center.
•Make sure that the wall that the unit will be attached to is made of concrete or thick wood, and is strong
enough to support the unit (approx. 11 kg [24 lb]). Do not attach the unit to walls made from plasterboard
or thin plywood. Attaching the unit to areas where there are strong winds, or where shocks or vibrations
are frequent or strong, may lead to the product falling over.
•Only use the wall-mounting equipment (screws and washers) included with the PBX.
•The grounding wire of the AC cable has an effect against external noise and lightning strikes, but it may
not be enough to protect the PBX and to ensure electromagnetic compatibility. A permanent connection
between ground and the ground terminal of the PBX must be made.
•Proper grounding (connection to ground) is very important to reduce the risk to the user of electrocution
or to protect the PBX from the bad effects of external noise in the case of a lightning strike.
•Plug the power cord firmly into an AC outlet. Otherwise, it can cause fire or electric shock.
•Be careful not to drop any components. Dropping components may damage them or cause an injury.
•Make sure that the AC outlet is properly grounded, then securely connect the 3-pin AC plug including the
grounded pin.
•A lithium battery is used in the main unit. There is a risk of explosion if the battery is replaced with an
incorrect type. Dispose of used batteries according to the manufacturer’s instructions.
•Operating near 2.4 GHz electrical appliances may cause interference. Move away from the electrical
appliances.
–This equipment must be installed and operated in accordance with provided instructions and spacing
as possible must be provided between antenna and all person’s body (excluding extremities of hands,
wrist and feet) during wireless modes of operation.
–This transmitter must not be co-located or operated in conjunction with any other antenna or
transmitter.
•Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to
determine if they are adequately shielded from external RF (radio frequency) energy.
–For North America / Latin America except Brazil / Taiwan:
Wireless LAN features operate between 2.412 GHz and 2.462 GHz with a peak transmission power of
100 mW.
–For all other countries / areas:
1.1 For Your Safety
Getting Started 11

Wireless LAN features operate between 2.412 GHz and 2.472 GHz with a peak transmission power of
100 mW.
CAUTION
For All Telephone Equipment
•The product should be kept free of dust, moisture, high temperature (more than 40 ℃ [104 ℉]) and
vibration, and should not be exposed to direct sunlight.
•Unplug the product from the wall outlet before cleaning. Wipe the product with a soft cloth. Do not clean
with abrasive powders or with chemical agents such as benzine or thinner. Do not use liquid cleaners or
aerosol cleaners.
For the PBX
•Do not install the system in the following locations:
a. In direct sunlight and hot, cold, or humid places. (Temperature range: 0 ℃ to 40 ℃ [32 ℉ to 104 ℉])
b. Areas where sulfuric gases may be present, such as near thermal springs.
c. Near devices that generate high frequencies, such as sewing machines or electric welders.
d. Locations where other objects will obstruct the area around the PBX. Be especially careful to leave
at least 10 cm (4 in) to the openings of the PBX for ventilation.
e. Locations where condensation can occur.
•Do not block the openings of the PBX. Allow space of at least 20 cm (8 in) above, 10 cm (4 in) at the
sides, and 10 cm (4 in) below the PBX.
•When installing or removing the optional service cards, do not put pressure on any parts of the mother
board. Doing so may result in damage to the PBX.
•Once you have started the PBX, if you unplug the PBX, do not initialize it again as described in "System
Initialization Procedure". Otherwise, your programmed data will be cleared. To restart the PBX.
1.1 For Your Safety
12 Getting Started

•Before touching the product (PBX, cards, etc.), discharge static electricity by touching ground or wearing
a grounding strap. Failure to do so may cause the PBX to malfunction due to static electricity.
•When relocating the equipment, first disconnect the telecom connection before disconnecting the power
connection. When the unit is installed in the new location, reconnect the power first, and then reconnect
the telecom connection.
•The plug of power supply cordset is used as the main disconnect device. Ensure that the AC outlet is
located near the equipment and is easily accessible.
•Slots and openings in the front, back and bottom of the cabinet are provided for ventilation; to protect it
from overheating, these openings must not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug, or other similar surface while in use. The product
should never be placed near or over a radiator or other heat source. This product should not be placed in
a sealed environment unless proper ventilation is provided.
•Make sure that the surface behind the PBX is flat and free of obstacles, so that the openings on the back
of the PBX will not be blocked.
•When this product is no longer in use, make sure to detach it from the wall.
•Use only the AC power cord included with the PBX. A certified power supply cord has to be used with this
equipment. The relevant national installation and/or equipment regulations shall be considered. A certified
power supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227
(designation H05VV-F 3G 0.75 mm2) shall be used.
•Make sure to install all necessary optional service cards in the PBX before performing the wall mounting
procedure. If it is necessary to install or remove a card, make sure to detach the PBX from the wall before
installing or removing the card.
•When driving the screws into the wall, be careful to avoid touching any metal laths, wire laths or plates in
the wall.
•Before opening the front cover, the AC power cord must be removed from the AC inlet.
•Disconnect the AC power source before servicing the equipment.
•Do not open the front cover soon after turning off the power. There is a risk of receiving burns.
•For safety reasons, fix the front cover and cable cover of the PBX with screws.
•If the PBX is not installed properly using the securing correct methods, the PBX may fall causing serious
damage.
•When the PBX is placed on a desktop, make sure that the PBX is placed as indicated. Do not place it on
its side or upside down.
•Performing surge protection is essential. Make sure to follow the instructions.
•It is strongly recommended to use TLS encrypted communication when the PC is accessing the PBX via
the Internet. To use TLS encryption, routers must have a port set up for https communication.
•Avoid using the same AC outlet for computers and other office equipment, as noise generated by such
equipment may hamper system performance or interrupt the system.
•Unplug the system from its power source when wiring, and plug the system back in only after all wiring is
completed.
•Trunks should be installed with surge protectors.
•When installing or removing the optional service cards, the power switch must be turned off, and the AC
power cord must be removed from the AC inlet.
1.1 For Your Safety
Getting Started 13

•For grounding wire, green-and-yellow insulation is required, and the cross-sectional area of the conductor
must be more than 0.75 mm2 or 18 AWG.
Notice
For All Telephone Equipment
•Read and understand all instructions.
For the PBX
•Keep the unit away from heating appliances and devices that generate electrical noise such as
fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of
the PBX.
•If you are having problems making calls to outside destinations, follow this procedure to test the
trunks:
a. Disconnect the PBX from all trunks.
b. Connect known working SLTs to those trunks.
c. Make a call to an external destination using those SLTs.
If a call cannot be carried out correctly, there may be a problem with the trunk that the SLT is
connected to. Contact your telephone company.
If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the
trunks until it has been serviced by an authorized Panasonic Factory Service Center.
1.2 Important Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury to persons, including the following:
•Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub,
in a wet basement, or near a swimming pool.
•Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from
lightning.
•Do not use a telephone in the vicinity of a gas leak to report the leak.
SAVE THESE INSTRUCTIONS
1.2 Important Safety Instructions
14 Getting Started

1.3 Precautions
Disposal of Old Equipment and Batteries
Only for European Union and countries with recycling systems
These symbols on the products, packaging, and/or accompanying documents
mean that used electrical and electronic products and batteries must not be
mixed with general household waste. For proper treatment, recovery and
recycling of old products and batteries, please take them to applicable collection
points in accordance with your national legislation.
By disposing of them correctly, you will help to save valuable resources and
prevent any potential negative effects on human health and the environment.
For more information about collection and recycling, please contact your local
municipality. Penalties may be applicable for incorrect disposal of this waste, in
accordance with national legislation.
Note for the battery symbol (bottom symbol)
This symbol might be used in combination with a chemical symbol. In this case it
complies with the requirement set by the Directive for the chemical involved.
For users in Europe only
CE RF Exposure Compliance
This product meets the EU requirements on the limitation of exposure of the general public to
electromagnetic fields by way of health protection.
This product has been tested and meets the European Standard EN 62311. Human Exposure is calculated
with the separation of 0.1m to the body, while transmitting at the highest certified output level in all frequency
band of this product. This product must be installed and operated in accordance with the provided
instructions. The installed unit requires a minimum 10 cm of spacing between the PBX and a person's body.
This product must not be co-located or operated in conjunction with any other antennas or transmitters.
For users in New Zealand only
•This equipment shall not be set to make automatic calls to the Telecom ‘111’ Emergency Service.
•The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted
that the item complies with minimum conditions for connection to its network. It indicates no endorsement
of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance
that any item will work correctly in all respects with another item of Telepermitted equipment of a different
make or model, nor does it imply that any product is compatible with all of Telecom’s network services.
•This equipment is not capable, under all operating conditions, of correct operation at the higher speeds
for which it is designed. Telecom will accept no responsibility should difficulties arise in such
circumstances.
•Some parameters required for compliance with Telecom’s Telepermit requirements are dependent on the
equipment (PBX) associated with this modem. In order to operate within the limits for compliance with
Telecom’s Specifications, the associated PBX equipment shall be set to ensure that modem calls are
answered between 3 and 30 seconds of receipt of ringing.
•Using the toll services of a company other than Telecom:
If the PBX is set up to use the toll services of a company other than Telecom, the telephone numbers
dialed from the Caller Display listings within the PBX will be directed through the toll services of the other
company because the telephone numbers include the toll access digit and area code digit. A toll charge
may be incurred. Please check with the toll carrier concerned.
1.3 Precautions
Getting Started 15

•APPLICABLE ONLY TO TELECOM CUSTOMERS WHO HAVE AUTOMATIC ACCESS TO OTHER
CARRIERS FOR TOLL CALLS
When calling back a number from the Caller ID list, all numbers prefixed with "0 + AREA CODE" will be
automatically forwarded to your toll carrier. This includes numbers in your local calling area. The zero +
area code should either be removed when calling back local numbers, or check with your toll carrier that a
charge will not be levied.
•All persons using this device for recording telephone conversations shall comply with New Zealand law.
This requires that at least one party to the conversation is to be aware that it is being recorded. In
addition, the principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature
of the personal information collected, the purpose for its collection, how it is used, and what is disclosed
to any other party.
•The SLT ports are not specifically designed for 3-wire-connected equipment. 3-wire-connected equipment
might not respond to incoming ringing when attached to these ports.
For users in Australia only
•No External TRC Terminal is provided due to an Internal Link between PE and TRC.
For users in Taiwan only
•Lithium battery can be found in the mother board of the PBX.
Notice
Regarding removing or replacing a battery in the circuit board, consult your dealer.
Note
•When disposing of any of the above products, all batteries must be removed. Follow the applicable
laws, regulations, and guidelines in your country/area regarding disposal of batteries.
•When replacing a battery, use only the same battery type, or an equivalent recommended by the
battery manufacturer.
Password Security
CAUTION
To the Administrator or Installer regarding the system password
1. Please provide all system passwords to the customer.
2. To avoid unauthorized access and possible abuse of the PBX, keep the passwords secret, and
inform the customer of the importance of the passwords, and the possible dangers if they become
known to others.
3. The PBX has default passwords preset. For security, change these passwords the first time that
you program the PBX.
4. Change the passwords periodically.
1.3 Precautions
16 Getting Started

5. It is strongly recommended that passwords of 10 numbers or characters be used for maximum
protection against unauthorized access. For a list of numbers and characters that can be used in
system passwords, refer to "1.2 Entering Characters" in the Programming Item List.
1.3 Precautions
Getting Started 17

1.4 Data Security
In order to use the PBX safely and correctly, the Security Requirements below must be observed. Failure to
do so may result in:
•Loss, leakage, falsification or theft of user information.
•Illegal use of the PBX by a third party.
•Interference or suspension of service caused by a third party.
What is User Information?
User Information is defined as:
Information sent from the PBX to a PC or a USB memory device, such as system data files.
Requirements
1. Always make backups of data stored on the System memory and/or perform regular system data
backups to a USB memory device. Refer to "4.3.3 Maintenance—[2-3] System Control—System Data
Backup & Restore―System Data Backup" in the Programming Item List.
2. To prevent illegal access from the Internet, activate a Firewall.
3. To avoid unauthorized access and possible abuse of the PBX, we strongly recommend:
a. Keeping the password secret.
b. Selecting a complex, random password that cannot be easily guessed.
c. Changing your password regularly.
4. Perform the following when sending the PBX for repair or handing it over to a third party.
a. Make a backup of data stored on the System memory.
5. When user information is sent from the PBX to a PC or a USB memory device, the confidentiality of
that information becomes the responsibility of the customer. Before disposing of the PC or the USB
memory device, ensure that data cannot be retrieved from it by formatting the hard disk and/or
rendering it physically unusable.
1.4 Data Security
18 Getting Started

Section 2
System Outline
This section provides general information on the PBX,
including the system capacity and specifications.
Getting Started 19

2.1 Basic System Construction
2.1.1 System Configurations
Main Unit
The main unit contains a mother board for controlling PBX functions.
2.1 Basic System Construction
20 Getting Started