Panasonic KV-S1037 User manual

Operating Manual
Document Scanner
Model No. KV-S1037
KV-S1026C
KV-S1026C
These instructions contain information on operating the scanner. Before reading these instructions, please read
the Quick Installation Guide enclosed with this unit.
Keep all documentation in a safe place for future reference.
KV-S1026C J2 / KV-S1026C M2 only:
•The scanner may be displayed on your computer as the "KV-S1026C MK2".
•When you download the driver from web site, download the driver for "KV-S1026C MK2".
Current model availability depends on your country/area. Please contact your dealer.

Introduction
Thank you for purchasing a Panasonic Document Scanner.
Trademarks
•Microsoft®, Windows®, and Windows Vista® are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
•ISIS is a registered trademark or trademark of EMC Corporation in the United States and/or other
countries.
•IBM® is a trademark of International Business Machines Corporation, registered in many jurisdictions
worldwide.
•Intel® and Intel Core™ are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other
countries.
•Adobe® and Reader® are either registered trademarks or trademarks of Adobe Systems Incorporated in
the United States and/or other countries.
•All other trademarks identified herein are the property of their respective owners.
About the Descriptions in This Manual
•Windows refers to the Microsoft Windows operating system (hereafter Windows).
•Windows Vista refers to the Microsoft Windows Vista operating system (hereafter Windows Vista).
•The screen shots used in this manual may differ from the screens displayed on your computer.
•Letter size: This is the standard paper size of 8.5 in. × 11 in. used in the United States and/or other
countries.
•A4 size: This is a standard paper size of 210 mm × 297 mm.
• dpi (dots per inch): This is the number of dots per inch. This unit is used for scanning and printing
resolution. The higher the dpi value is, the higher the resolution becomes.
•lb.: "Weight in pounds" of paper represents the weight of 500 (432 mm × 559 mm [17 in. × 22 in.]) sheets.
Note
•Locations represented with page numbers in ( ) include a link to that location. When using Adobe
Reader (version 11), if you press the [Alt] key and the [←] key at the same time after moving to a
referenced page, you can return to the previous page. For details about using Reader, see the
Reader help.
About the Documentation
The scanner documentation consists of 2 manuals: the Operating Manual (this manual), and the Quick
Installation Guide.
Operating Manual
(this manual) This manual provides information about the operation of the unit.
Quick Installation
Guide
The Quick Installation Guide explains about safety precautions and other
important information, and outlines brief installation procedures of the unit and
software.
Introduction
2

About the Software Help
Each software contains help files.
For details about viewing the help files, see "4.3.2 To view the help" (page 15).
Software / Manual CD-ROM Contents
Drivers
Device Driver
TWAIN
ISIS
Applications Image Capture Plus*1
Utilities User Utility
Scan Button Setting Tool
Documents*2 Operating Manual
Control sheet*3
*1 Image Capture Plus is a Panasonic original application for configuring advanced scanning settings.
*2 Each document is a PDF document. To view documents correctly, install Adobe Reader.
*3 For details about the control sheet, see "6.3.3 Using Control Sheets" (page 35).
System Requirements
Computer IBM PC/AT or compatible machine with a CD-ROM drive
CPU Intel Core 2 Duo 1.8 GHz or higher
Interface USB 2.0 / USB 3.0 / USB 3.1 (Gen1)
Note
•For details about the system requirements, refer to [Read me first] in the Software / Manual CD-ROM.
•The scanning speed differs depending on the host computer’s operating environment or the
application used.
•Due to the slower speed of USB 1.1, it is recommended to use a USB 2.0 / USB 3.0 / USB 3.1 (Gen1)
interface.
•If you connect the unit to a USB hub, it is not guaranteed to work.
Introduction
3

Table of Contents
1 Feature Highlights .................................................................................. 6
2 Before You Start ..................................................................................... 7
2.1 Precautions ...................................................................................................................... 7
2.2 Check the Accessories ................................................................................................... 9
2.2.1 Optional Accessories .................................................................................................... 10
3 Location of Controls ............................................................................. 11
3.1 Main Unit ........................................................................................................................ 11
3.1.1 Front ............................................................................................................................. 11
3.1.2 Rear .............................................................................................................................. 12
4 Installation ............................................................................................. 13
4.1 Required Space Around the Scanner .......................................................................... 13
4.2 Installing the Software .................................................................................................. 14
4.3 Viewing Operating Manual and Help Installed ............................................................ 15
4.3.1 To view the Operating Manual ...................................................................................... 15
4.3.2 To view the help ............................................................................................................ 15
5 Operation Panel .................................................................................... 16
5.1 About LED ...................................................................................................................... 17
6 Operation ............................................................................................... 18
6.1 Basic Operations ........................................................................................................... 18
6.1.1 Turning ON/OFF the unit's power ................................................................................. 18
6.1.2 Returning from sleep mode .......................................................................................... 18
6.1.3 Setting the feed tray ..................................................................................................... 19
6.1.4 Setting the exit tray ....................................................................................................... 20
6.1.5 Opening/Closing the ADF door ..................................................................................... 21
6.2 Preparing Documents ................................................................................................... 22
6.2.1 About documents .......................................................................................................... 22
6.2.1.1 Compatible Paper ...................................................................................................... 22
6.2.1.2 Compatible Card ........................................................................................................ 23
6.2.1.3 Compatible Passport ................................................................................................. 24
6.2.1.4 Carrier sheet (KV-SS077) .......................................................................................... 24
6.2.1.5 Incompatible Documents ........................................................................................... 25
6.2.1.6 Notes about Documents for Scanning ....................................................................... 26
6.2.1.7 Notes about Double Feed Detection .......................................................................... 26
6.2.2 Loading documents ...................................................................................................... 27
6.2.2.1 When using the carrier sheet ..................................................................................... 30
6.3 Scanning Documents .................................................................................................... 32
6.3.1 Using Manual feeding ................................................................................................... 32
6.3.2 Mixed Batch Card Guide .............................................................................................. 33
6.3.2.1 Removing the mixed batch card guide ...................................................................... 33
6.3.2.2 Installing the mixed batch card guide ........................................................................ 33
6.3.2.3 Using the Mixed Batch Card Guide ........................................................................... 34
6.3.3 Using Control Sheets .................................................................................................... 35
6.3.3.1 About Printing Control Sheets ................................................................................... 35
6.4 Using Push Scan ........................................................................................................... 37
6.4.1 Selecting the behavior of push scan ............................................................................. 37
6.4.2 Setting the scanning conditions .................................................................................... 37
6.4.3 Performing push scan ................................................................................................... 37
Table of Contents
4

7 Clearing Paper Jams ............................................................................ 38
8 Care and Maintenance ......................................................................... 39
8.1 Cleaning the Outside of the Scanner .......................................................................... 39
8.2 Cleaning the Inside of the Scanner ............................................................................. 40
8.2.1 Cleaning the scanning glasses and reference area ..................................................... 41
8.2.2 Cleaning the Double Feed Detectors ........................................................................... 41
8.2.3 Cleaning the Rollers ..................................................................................................... 42
8.2.4 Cleaning Mode ............................................................................................................. 44
8.3 Replacing the Rollers .................................................................................................... 45
9 Appendix ............................................................................................... 50
9.1 Troubleshooting ............................................................................................................ 50
9.2 Checking the event settings for push scan ................................................................ 53
9.3 Shading Adjustment ..................................................................................................... 54
9.4 Uninstalling the Software ............................................................................................. 55
9.5 Repacking Instructions ................................................................................................. 56
9.6 Specifications ................................................................................................................ 58
Table of Contents
5

1 Feature Highlights
High-speed Double Sided Scanning
•This scanner can scan documents at high speed, regardless of the image type (monochrome / color).
Double Feed Detection Function
•Double feeding can be detected even if you scan documents that contain paper of various thicknesses.
Double Feed Skip (DFS) Function
•If the scanning process stops because documents (such as envelopes or receipts attached to documents)
are being detected as double fed, the double feed skip (DFS) function can be used to resume scanning.
Push Scan
•If you register the scanning conditions for a job in advance, you can start scanning without operating the
computer.
Card Scanning
•A maximum of 3 cards can be loaded on the feed tray.
Mixed Batch Card Guide
•A mixed batch card guide is available for scanning mixed media (cards and papers) at the same time.
Manual Feed Selector
•Bound documents can be scanned by setting the manual feed selector to manual feeding.
Other Features
•The paper feed path can be opened widely to easily remove jammed paper and perform maintenance.
•This scanner has a counter function which indicates approximately when cleaning and the replacement of
rollers will be necessary. The counters can be configured and checked in User Utility.
1 Feature Highlights
6

2 Before You Start
2.1 Precautions
Illegal Duplication
It is unlawful to make duplicates of certain documents.
Duplicating certain documents may be illegal in your country/area.
Penalties of fines and/or imprisonment may be imposed on those found guilty. The following are
examples of items that may be illegal to duplicate in your country/area.
•Currency
•Bank notes and checks
•Bank and government bonds, and securities
•Passports, licenses, official or private documents, identification cards, and the like
•Copyright materials, or trademarks without the consent of the owner
•Postage stamps, and other negotiable instruments
This list is not inclusive, and no liability is assumed for either its completeness or accuracy. In case of
doubt, contact your legal counsel.
Notice
Install your machine near a supervised area to prevent illegal duplication from being made.
Installation
•Do not place the unit in direct sunlight, in a cold draft, or near heating apparatus.
•Do not place the unit near apparatus which generate electronic or magnetic noise.
•Protect the unit from static electricity.
•Do not move the unit immediately from a cold place to a warm place. It may cause condensation, which
may damage the unit. Using the unit immediately will cause the document scanning to be imperfect. To
avoid this, clean the inside rollers with a dry and soft cloth, leave the unit in a warm place for 1 or 2 hours,
and then use the unit after you make sure that the inside of the unit has dried.
•When the unit is not used over an extended period of time, turn the unit off, and unplug the power cord.
The unit consumes approximately 0.3 W of electricity even when the main unit is turned off.
•Use only the power cord and the USB cable that are provided with the unit.
•Do not turn on the unit’s power before installing the software.
2 Before You Start
7

CD-ROM
•Do not write or stick paper on the front and/or back of CD-ROM.
•Do not touch the data side of the CD-ROM. When handling the CD-ROM, be careful not to leave
fingerprints or otherwise damage the CD-ROM.
•Do not leave the CD-ROM where it is directly exposed to sunlight or near a heater for extended periods.
•Do not throw or bend the CD-ROM.
Roller Cleaning Paper
Using a pair of scissors, open the bag along the dotted line ( ), and take out the roller cleaning paper.
1
•Keep the roller cleaning paper out of reach of small children.
•Do not store the roller cleaning paper in direct sunlight or in a place with a temperature over 40 ℃
(104 ℉).
•Only use the roller cleaning paper to clean the rollers.
•For details about the roller cleaning paper, please refer to the Safety Data Sheet (SDS). Please ask your
Panasonic sales company about obtaining the Safety Data Sheet.
•If the bag is left opened for a long period of time before using it, the alcohol will evaporate. Please use the
roller cleaning paper immediately after opening the bag.
•To purchase the roller cleaning paper (KV-SS03), please contact your dealer, or call our Supplies and
Accessories department at 1-800-726-2797 (U.S.A. only).
KEEP AWAY FROM FIRE.
Security Notice
The management of documents and scanned data is the responsibility of the user. In particular, pay
attention to the following points.
•Make sure you have the same number of pages for important documents both before and after scanning,
and take care not to leave any pages in the scanner.
•Periodically back up important data.
•When having your computer or hard disk serviced, or when disposing of your computer or hard disk,
completely erase any stored image data.
Others
•Make sure to remove paper clips and staples from documents before scanning. Failing to do so can
damage the unit, document, or both.
•Do not use thinner, benzine, or cleaners containing abrasives or surfactants, for cleaning the outside of
scanner.
•In usage scenarios that require accuracy or reproducibility in scanned images, there may be cases where
the desired image cannot be obtained, such as half-tone images or markings from fluorescent pens.
2.1 Precautions
8

2.2 Check the Accessories
Check that all accessories are included before installing the unit. In the event that an item is missing, please
contact your dealer.
Accessory Name Notes
USB cable —
Software / Manual CD-
ROM Drivers, Applications, Utilities, Documents
Mixed batch card guide
When the unit is shipped, this is stored in the feed
tray. For details, see "6.3.2 Mixed Batch Card
Guide" (page 33).
Quick Installation Guide —
Power cord Use the power cord appropriate for where you use
the unit.
AC adaptor Panasonic AC adaptor PNLV6507
Shading paper See "9.3 Shading Adjustment" (page 54) when
performing shading adjustment.
Guidance sticker
The number of guidance sticker may vary
depending on the country/area. Please use
whichever is appropriate for the country/area.
Correction sticker
When the information written on the guidance
sticker (page 11) has been changed, you can
attach a new sticker with the changed information.
Note
•It is highly recommended to keep the original carton and all packing materials. They are necessary
when repacking.
•[For United States only]
Applicable limited warranty information is included on the Software / Manual CD-ROM.
2.2 Check the Accessories
9

2.2.1 Optional Accessories
Part Name Part Number Notes
Roller exchange kit
•Paper feed roller
•Double feed prevention roller module
KV-SS058 See "8.3 Replacing the Rollers"
(page 45).
Roller cleaning paper KV-SS03 See "Roller Cleaning Paper" (page
8).
Carrier sheet KV-SS077 See "6.2.1.4 Carrier sheet
(KV-SS077)" (page 24).
Note
•To purchase optional accessories, contact your dealer.
2.2.1 Optional Accessories
10

3 Location of Controls
3.1 Main Unit
3.1.1 Front
1
k
2
3
4
6 5
7
8
9
j
l
m
n
Document guides
Door open button
: Used to open the ADF door.
ADF door
Exit tray
Exit extension tray 1
Exit extension tray 2
Exit support
Used if paper curls and cannot be fed properly when scanning thin paper (page 28).
Operation panel
For details, refer to "5 Operation Panel" (page 16).
LED (Red) / LED (Green)
Shows the unit's status. For details, see "5.1 About LED" (page 17).
Guidance sticker
You can write the information registered on the single touch scan button here.
Mixed batch card guide
When the unit is shipped, this is pre-installed and fixed to the unit. For details, see "6.3.2 Mixed Batch
Card Guide" (page 33).
3 Location of Controls
11

Feed tray
: Load the documents with the surface to be scanned facing down.
: Make sure to remove paper clips and staples from documents.
Feed extension tray
Manual feed selector
You can select the document feeding method from automatic feeding or manual feeding. For details,
refer to "6.3.1 Using Manual feeding" (page 32).
3.1.2 Rear
6
1
43
5
2
Security slot
Use a commercially available security cable.
Power connector
Power cord
AC adaptor
USB cable
Connect the USB cable to the scanner and the other end of the USB cable to the computer.
USB connector
3.1.2 Rear
12

4 Installation
4.1 Required Space Around the Scanner
In order to ensure proper operation, install the unit maintaining the proper distances from surrounding
objects, as shown in the following illustration.
210 mm*¹
(8.3 in.)
320 mm*¹
(12.6 in.)
[Top View]
*1 Clearance required to set the feed tray and exit tray.
Notice
•Do not move the unit immediately from a cold place to a warm place. It may cause condensation,
which may damage the unit. Using the unit immediately will cause the document scanning to be
imperfect. To avoid this, clean the inside rollers with a dry and soft cloth, leave the unit in a warm
place for 1 or 2 hours, and then use the unit after you make sure that the inside of the unit has dried.
•Do not place the unit in extremely high temperature such as near by heat sources or etc.
4 Installation
13

4.2 Installing the Software
Notice
•Make sure to connect the unit to your computer after installing the software. Connecting the unit to
your computer and turning on the unit’s power before installing the software may influence the
software installation. If you connect the unit to your computer and turn on the unit’s power before
installing the software, install the software after disconnecting the unit from your computer.
•Make sure to log on as an administrator to install the software.
The software on the enclosed Software / Manual CD-ROM can be installed on your computer.
You can select from the 2 installation methods below, depending on your needs.
a. Complete: Install all the drivers, applications, utilities and Operating Manual.
b. Custom: Install only selected items.
Note
•Normally, it is recommended to select [Complete].
1. Check that the unit has been turned OFF.
•If the power is on, turn off the unit's power (page 18).
2. Insert the Software / Manual CD-ROM into the CD/DVD drive on your computer.
•The setup window will appear.
Note
•If the AutoPlay dialog box is displayed, select [CDRun.exe].
•If the setup window does not appear, double-click [CDRun.exe] in the Software / Manual CD-
ROM.
3. Check the [Read me first] file.
4. Select the desired installation methods from "Software" on the left side of the screen.
•If you selected [Complete], continue to step 6.
If you selected [Custom], continue to step 5.
5. If you selected [Custom] for the installation type in step 4, select the item that you want to install.
Note
•If you select TWAIN or ISIS, Image Capture Plus will also be installed.
6. Follow the instructions on the screen and complete the installation.
•Restart your computer if you are prompted to do so.
7. Connect the AC adaptor, power cord, and USB cable.
8. Turn ON the unit's power (page 18).
4.2 Installing the Software
14

4.3 Viewing Operating Manual and Help Installed
You can view the Operating Manual and the software help installed on the computer.
4.3.1 To view the Operating Manual
1. Select [All Programs] [Panasonic] [Scanner Manuals].
2. Select the manual.
•The manual will open.
Note
•In Windows 8 and Windows 10, select the [Panasonic Document Scanner] section on the Apps
screen.
4.3.2 To view the help
For Image Capture Plus
1. Select [All Programs] [Panasonic] [Image Capture Plus] [Image Capture Plus Help].
For User Utility or Scan Button Setting Tool
1. Select [All Programs] [Panasonic] [Scanner Tools].
2. Select that item’s help.
Note
•In Windows 8 and Windows 10, select the [Panasonic Document Scanner] section on the Apps
screen.
For TWAIN or ISIS
1. Click the help button on any driver screen.
4.3 Viewing Operating Manual and Help Installed
15

5 Operation Panel
1
3
4
5
6
2
LED (Red)
Lights when an error occurs.
LED (Green)
Shows the scanner’s status.
Power button ( )
For details, see "6.1.1 Turning ON/OFF the unit's power" (page 18).
Skip button ( )
If you press this button after a double feed is detected and scanning has been paused, the document (or
documents) detected as a double feed will be scanned, and then ejected from the scanner. Scanning will
continue after the document is scanned and ejected.
Single touch scan button 1 to 3
You can register an application to each button, allowing you to open an application and scan a
document. For details about registering applications, see "6.4 Using Push Scan" (page 37).
Start/Stop button ( )
•If you set [Wait Key] for "Manual Feed Mode" in your application software, pushing this button starts
scanning. For details about "Manual Feed Mode", refer to the Image Capture Plus, TWAIN, or ISIS
help.
•During scanning, pushing this button stops scanning.
•If you press this button after a double feed is detected and scanning has been paused, the document
(or documents) detected as a double feed will be ejected from the scanner without being scanned.
Scanning will stop.
5 Operation Panel
16

5.1 About LED
The status of the scanner is displayed by the LED (Red) ( ) and the LED (Green) ( ), as shown in
the table below:
LED (Red) LED (Green) Status
OFF OFF Power OFF*1
OFF ON Ready mode or Scanning
OFF Blinking (Fast) Warming up
OFF Blinking (Fast, 2 times consecutively) Double Feed Skip mode
OFF Blinking (Fast, 3 times consecutively) Dog-ear detection skip mode
OFF Blinking (Slow) Sleep mode*2 or Cleaning mode
Blinking (Slow) ON Notification mode
ON OFF Error*3
*1 If the power off feature in sleep mode is enabled, and if no operation is performed for a certain period of time, the scanner will be
turn off automatically. Press the power button ( ) of the scanner to turn it on. You can enable/disable the power off feature, and
change the time until the scanner turns off in User Utility.
*2 If no operation is performed for 15 minutes or longer, the scanner will enter sleep mode automatically to conserve energy. Press
the Start/Stop button ( ) on the scanner’s operation panel to return to ready mode. The time until the scanner enters sleep
mode can be changed in User Utility.
*3 For details about the error, check in User Utility.
5.1 About LED
17

6 Operation
6.1 Basic Operations
6.1.1 Turning ON/OFF the unit's power
Turning ON the unit's power
1. Press the power button ( ).
•The LED (Green) will flash and then turn on.
Turning OFF the unit's power
1. Press and hold the power button ( ) for 1 second or more to turn the unit off.
6.1.2 Returning from sleep mode
1. Press the Start/Stop button ( ) on the operation panel.
6 Operation
18

6.1.3 Setting the feed tray
1. Open the feed tray.
2. Pull out the feed extension tray.
Note
•If the length of the document is short (e.g., a card or a business card), you may be able to scan the
document without opening the feed tray.
6.1.3 Setting the feed tray
19

6.1.4 Setting the exit tray
Set the exit tray depending on the documents.
1. Pull out the exit tray.
2. Open the exit extension tray 1.
3. Open the exit extension tray 2.
6.1.4 Setting the exit tray
20