Panasonic Workio KV-S7065C User manual

Model No. KV-S7065C
These instructions contain information on operating the scanner. Before reading these
instructions, please read the installation manual enclosed with this unit.
Please carefully read these instructions, the enclosed installation manual and maintenance
manual. Keep all documentation in a safe place for future reference.
Keep the CD-ROM in the protective case. Do not expose the CD-ROM to direct sunlight or
extreme heat and do not scratch or smudge the surface of the CD-ROM.

2
Thank you for purchasing a Panasonic “High Speed Color Scanner.”
≥Panasonic supports your imaging needs with a reliable and easy to use document scanner.
≥Panasonic has developed Panasonic Image Enhancement Technology to improve the quality of your scanned
images even beyond the quality of your original document.
∫System requirements
When using the scanner, the required host computer conditions are as follows.
§1 GB or more free space is required in the HDD.
§Color images larger than A3 size cannot be scanned in 600 dpi on Windows 98 or Windows Me. A large size
color image may not be scanned in high resolution depending on a computer system or application.
§The scanning speed differs depending on the host computer operating environment or application.
§If you connect the scanner to a USB hub, it is not guaranteed to work.
§When using the scanner with other SCSI devices connected by daisy chain connection, it is not guaranteed to
work.
As an ENERGY STAR®Partner, Panasonic has determined that this product meets the
ENERGY STAR®guidelines for energy efficiency.
(ENERGY STAR and the ENERGY STAR certification mark are registered US marks.)
≥Microsoft®, Windows®and Windows NT®are either registered trademarks or trademarks of Microsoft Corporation
in the United States and/or other countries.
Windows®98 is Microsoft®Windows®98 operating system.
Windows®Me is Microsoft®Windows®Me operating system.
Windows NT®is Microsoft®Windows NT®operating system.
Windows®2000 is Microsoft®Windows®2000 operating system.
Windows®XP is Microsoft®Windows®XP operating system.
≥ISIS® is a registered trademark of Pixel Translations, a division of Captiva Software Corporation.
≥Pentium®is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and
other countries.
≥Adaptec is a registered trademark of Adaptec, Inc.
≥Each company’s name or company product name is each company’s trademark or registered trademark.
The information given in these Operating Instructions is subject to change without notice.
SCSI Connection USB Connection
CPU Minimum Pentium III, 1 GHz
Recommended Pentium 4, 2 GHz or higher
Memory Minimum 256 MB
Recommended 512 MB or higher
OS Windows®98 / Windows NT ®4.0 /
Windows®2000 / Windows®Me / Windows®XP
Windows®98 / Windows®2000 /
Windows®Me / Windows®XP
Display 1024k768 dots or more, 65536 colors or more
Interface
SCSI III
Recommended SCSI board
Adaptec SCSI 2930U / 2940U / 29160N /19160
USB 2.0
Important
≥Do not duplicate currency.
≥Do not duplicate copyrighted material or the work of others except for the purpose of private use.
≥Do not duplicate any kind of certificates, licenses, passports, official or private documents, and the like.

3
Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Component Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
≥Power turn-on sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
≥About LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
≥About the SCSI setting (Not required for USB connection) . . . . . . . . . . . . . . 13
Loading Documents on the ADF. . . . . . . . . . . . . . . . . . . . . . . . . 14
≥When scanning multiple sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Feeding a Document Manually . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Loading Documents on the Flatbed . . . . . . . . . . . . . . . . . . . . . . 19
≥When scanning with the flatbed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
≥Scanning thick documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
≥When scanning with the flatbed repeatedly . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
≥How to use the control sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Changing the Reference Plate Setting . . . . . . . . . . . . . . . . . . . . 22
≥ADF reference plate setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
≥Flatbed sheet setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
≥Removing paper jams from the document feeder . . . . . . . . . . . . . . . . . . . . . 24
≥Removing paper jams from the exit path . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Cleaning the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
≥Outside of the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
≥Inside the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
≥Cleaning the paper feed roller, separation roller, and retard roller. . . . . . . . . 27
≥Cleaning the drive rollers and free rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
≥Cleaning the drive rollers, free rollers, and exit roller. . . . . . . . . . . . . . . . . . . 30
≥Cleaning the reference plates and ADF glasses . . . . . . . . . . . . . . . . . . . . . . 31
≥Cleaning the paper and waiting sensors, double feed detector . . . . . . . . . . . 32
≥Cleaning the starting, skew and ending sensors . . . . . . . . . . . . . . . . . . . . . . 33
≥Cleaning the flatbed glass and document cover detector . . . . . . . . . . . . . . . 34
Replacing Consumable Roller Modules. . . . . . . . . . . . . . . . . . . 35
≥Replacing paper feed roller modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
≥Replacing Retard Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Shading Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Repacking Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Page
Table of Contents
Before
You Start
Operation
Care
and
Maintenance
Appendix

4
Notice
Federal Communications Commission Requirements
(For United States only)
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
FCC Warning: To assure continued FCC compliance, the user must use only shielded interface cable and the
provided power supply cord. Also, any unauthorized changes or modifications to this equipment would void the
user’s authority to operate this device.
English
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR
ANY TYPE OF MOISTURE.
THE SOCKET-OUTLET MUST BE NEAR THIS EQUIPMENT AND MUST BE EASILY
ACCESSIBLE.
The product should be used only with a power cord that is supplied by the manufacturer.
Power Source
WARNING
≥(220-240 V equipment)
A certified power supply cord has to be used with this equipment. The relevant national installation and/or
equipment regulations shall be considered. A certified power supply cord not lighter than ordinary polyvinyl
chloride flexible cord according to IEC 60227 (designation H05VV-F 3G 1.0 mm2).

Notice
5
(For United Kingdom only)
For your safety please read the following text carefully.
This appliance is supplied with a moulded three pin mains plug for your safety and convenience.
A 5 amp. fuse is fitted in this plug. Should the fuse need to be replaced, please ensure that the replacement fuse has
a rating of 5 amps. and that it is approved by ASTA or BSI to BS1362. Check for the ASTA mark or the BSI mark
on the body of the fuse. If the plug contains a removable fuse cover you must ensure that it is refitted when the
fuse is replaced. If you lose the fuse cover the plug must not be used until a replacement cover is obtained. A
replacement fuse cover can be purchased from your local Panasonic Dealer.
If the fitted moulded plug is unsuitable for the socket outlet in your home then the fuse should be removed and the
plug cut off and disposed of safely.
There is danger of severe electrical shock if the cut off plug is inserted into any 13 amp. socket.
If a new plug is to be fitted please observe the wiring code as shown below. If in any doubt please consult a qualified
electrician.
WARNING: This appliance must be earthed.
IMPORTANT: The wires in this mains lead are coloured in accordance with the following code.
Green-and-Yellow : Earth
Blue : Neutral
Brown : Live
As the colours of the wire in the mains lead of this appliance may not correspond with the coloured markings
identifying the terminals in your plug, proceed as follows.
The wire which is coloured Green-and-Yellow must be connected to the terminal in the plug which is marked with the
letter E or by the Earth symbol or coloured Green-and-Yellow.
The wire which is coloured Blue must be connected to the terminal in the plug which is marked with the letter N or
coloured Black.
The wire which is coloured Brown must be connected to the terminal in the plug which is marked with the letter L or
coloured Red.
How to replace the fuse :
Open the fuse compartment with a screwdriver and replace
the fuse.

Notice
6
Roller cleaning paper precautions
Before using the roller cleaning paper, please read these instructions completely. Keep these instructions for future
reference.
English
WARNING
• Do not drink or inhale the roller cleaning paper fluid including isopropyl alcohol.
• The roller cleaning paper may be harmful to sensitive skin. Please use protective gloves.
• Do not use the roller cleaning paper near a heater or open flame.
• Do not store the roller cleaning paper in direct sunlight or in a place with temperature over 40 oC (104 oF).
• Only use the roller cleaning paper to clean the rollers and scanning area.
• If you need more information about the roller cleaning paper, please refer to the Material Safety Data Sheet
(MSDS).
• Please ask your Panasonic sales company about obtaining the Material Safety Data Sheet.
KEEP AWAY FROM FIRE.

7
Precautions
The following precautions are recommended to extend the life of the unit:
≥Special care should be taken to protect the unit if it is used in a less than optimum environment, such as a dusty or
sandy area.
Prior to scanning, remove all staples and
paper clips from pages.
Do not place floppy disks or any items
containing magnetic data strips on the
flatbed.
—Magnets are located in the flatbed
cover (flatbed sheet) and may damage
data stored on floppy disks and mag-
netic strips.
Do not place any liquids near the
unit.
—Accidental spillage of liquid into
the unit may cause severe dam-
age. If this occurs, turn the unit
off, unplug the power cord and
call for service.
Do not place books, paper, or other
items on the unit.
Do not place the unit in an area
where there is a lot of smoke, dust,
chemical fumes or vibration.
Do not leave the power cord
plugged into the AC outlet if the unit
will not be used for an extended
period.
Do not place the unit on an uneven
or unstable surface.
Do not disassemble the unit.
This will void your warranty.
It is recommended that at least two people carry the
scanner by holding four hollows on the front and rear
sides.
Do not look directly at the light.
(You may damage your eyes.)
Hollows

Precautions
8
Operating Environment
≥Power Source
≥Use a voltage level that does not vary more than d10% from the voltage level marked on the nameplate
(located on the back side of the scanner).
≥Do not use an extension cord.
≥This scanner should be connected to a grounded outlet.
≥Do not use a line conditioner, transient suppressor or surge protector.
Do not place the unit in direct sunlight or in a cold
draft.
Do not operate or place the unit in a vertical position.
Do not place the unit near a heating appliance or an
air conditioning vent. Do not place the unit in a room
with extremely high or low humidity.
Do not place the unit near other appliances which gen-
erate large electrical noise.
Do not place the unit on a carpet. (Static electricity
can cause the unit to malfunction.)
Do not drink or inhale the included roller cleaning paper
fluid.
The roller cleaning paper may be harmful to sensitive
skin. Please use protective gloves.
Do not use the roller cleaning paper near a heater or
open flame. This may cause a fire.
Hot Cold

Precautions
9
∫CD-ROM
To prevent the CD-ROMs from accidental damages:
Do not touch or write on the surface
of the disc.
Do not leave the disc out of its
protective case.
Do not leave the disc in direct
sunlight or near heat sources.
Do not place heavy objects on the
disc case or drop the case.
To clean the disc, hold the disc by
its edges and wipe it from the
center to the edges with a dry, soft
cloth.

10
Component Identification
Manual feed selector
Document guide
Hopper extension
tray
Hopper
ADF door
ADF door release
Power indicator
Hopper tray
Back stopper
Exit stopper
Document cover
Power switch
STOP/START button
Exit tray
When the power is turned on, the green
indicator lights.
When an error occurs, the indicator will
change to red, and light steadily or flash.
Used to stop or start scanning a document.
Exit door
AC inlet
Imprinter door
Power cord
Top cover
SCSI connector
FAN exhaust vent
USB connector

Component Identification
11
Flatbed sheet
Flatbed glass
Exit door release
ADF glass (B)
Reference plate (F)
Reference
plate (B)
ADF glass (F)

Component Identification
12
∫Power turn-on sequence
1Turn on the power of the scanner.
≥The LED will now light.
2Turn on the power of the host
computer after scanner’s LED stays
green.
≥In case of the USB connection, the host
computer recognizes the scanner auto-
matically when the scanner is powered on
even after the host computer is powered
on.
∫About LED
LED indicates the status of the scanner as follows:
*1: The rollers need to be cleaned or replaced.
Refer to Maintenance Manual or Operating Instructions (CD-ROM) for the way of cleaning or replacing the
rollers.
*1, *2: Check the status of the scanner using the User Utility.
The User Utility is included in the CD-ROM.
LED light Status
Green Ready to scan or scanning
Green (flashing) Sleep mode
Orange Ready to scan or scanning with warning *1
Orange (flashing) Initializing
Sleeping with warning *1
Red An error occurred *2
LED
Power switch

Component Identification
13
∫About the SCSI setting (Not required for USB connection)
When connecting the scanner to a SCSI chain using a SCSI cable, perform the SCSI ID setting correctly.
The scanner is provided with a DIP switch for the SCSI ID No. setting.
SCSI ID Setting
ID No.
Switch
Remarks
#2 #1 #0
0 OFF OFF OFF
1OFF OFF ON
2 OFF ON OFF
3 OFF ON ON
4ON OFF OFF
5ON OFF ON
6 ON ON OFF Default setting
7ON ON ON

14
Loading Documents on the ADF
ADF (Auto Document Feeder) enables multiple sheet scanning.
Acceptable documents
Document size:
Paper thickness: 40–127 g/m2
Maximum number of sheets loadable on the hopper tray
The height of the document should not exceed the limit mark on the document guide.
Recommendable paper: Plain paper
The following types of documents may not be scanned properly.
≥Broken or notched documents
≥Curled, wrinkled or folded documents
≥Perforated or punched documents
≥Not rectangular or irregularly shaped documents
≥Tracing paper
≥Thermal paper
When scanning is not performed properly, try the following methods:
≥Set the feed speed to “Slow”.
≥Scan the documents by manual feeding.
≥Scan the documents with the flatbed.
The following types of documents may cause frequent jams and double feeding.
≥Extremely smooth or shiny paper or paper that is highly textured
≥Paper with carbon
≥Carbonless paper
If a paper jam or double feeding occurs, clean the rollers.
When a jam occurs at the document feeder, reduce the number of sheets loaded on the hopper to about 20.
Types of documents to avoid
≥OHP sheets, other plastic films, cloths, or metallic sheets.
≥Paper with irregularities such as tabs, staples, paste, etc.
≥Documents with wet ink
≥Thick or irregular documents such as envelopes, documents that are glued together, etc.
Be sure to remove the document from the exit tray after it is scanned.
When scanning different size documents, scanned sheets may need to be reordered for optimum performance.
Thick, thin or important document should be scanned by the flatbed or fed manually one sheet at a time.
g/m240 52 64 75 80 90 104 127
lb. 1114172021242834
Maximum number of sheets 320 260 200 170 160 140 120 100
70~635 mm (2.75~25 in.)
48
~
297
mm
(1
.
9
~
11
.
7
i
n.
)
Less than
5 mm
Less than
5 mm
Curl: Fold:
Feeding direction Feeding direction

Loading Documents on the ADF
15
∫When scanning multiple sheets
Cautions:
≥Please remove any staples from the document before scanning.
≥Glued or curled documents may cause a paper jam or damage the unit, so please scan using the flatbed.
1Documents that have been stapled
together or stacked together (as in a
file folder) will need to be separated.
1Fan the stack of documents to
separate all the edges.
2Hold both ends and bend the
documents as shown in the
illustration.
3To flatten the documents, hold firmly
and pull them apart as shown in the
illustration.
Repeat these steps as necessary.
2Carefully align the documents.
3Adjust the document guides slightly
larger than the actual size of the
documents.
1
23
Prior to scanning, remove, all staples and paper clips
from pages.
Document guide

Loading Documents on the ADF
16
4Set the manual feed selector to
“AUTO”.
5When using long paper, pull out the
hopper extension tray from the hopper.
Then raise and adjust the exit stopper
to the position a little longer than the
actual length of the document.
Manual feed
selector
Hopper extension
tray
Hopper
Exit stopper

Loading Documents on the ADF
17
6Place the documents on the hopper
with the side to be scanned facing up.
Then push them in the direction of the
arrow until they stop.
≥The amount of documents should not
exceed the limit mark on the document
guide. This may cause a paper jam or
skew.
7Adjust the document guide to the size
of the document to be scanned.
Adjust the exit stopper to the size of the
document to be output.
≥When scanning the document with the
length between 420 mm (A3 size) or 432
mm (17 in.) and 635 mm (25 in.) close the
exit stopper.
Fill indicator
(Limit mark)
Portrait
Landscape
Document guide
Exit stopper

18
Feeding a Document Manually
When scanning a document one page at a time with the ADF, set the manual feed selector to “MANUAL” and the
pages can be scanned one page at a time.
Cautions:
≥Please remove any staples from the document before scanning.
≥Glued or curled documents may cause a paper jam or damage the unit, so please scan using the flatbed.
1Set the manual feed selector to
“MANUAL”.
2Match the document guide with the
size of the document.
3Insert the document into the paper slot
one page at a time.
4Adjust the document guide with the
size of the document when the
document guide does not suit the size
of the document. Adjust the exit
stopper to the size of the document to
be output.
Manual feed
selector
Document guide
Paper slot

19
Loading Documents on the Flatbed
One sheet or an entire book document can be scanned on the document glass.
Scanning documents in this way is known as “scanning with the flatbed”.
Caution
≥Do not place floppy disks or any items containing magnetic data strips on the flatbed. Magnets are located in the
flatbed cover (flatbed sheet) and may damage data stored on floppy disks and magnetic strips.
∫When scanning with the flatbed
1Raise the hopper tray.
2Open the document cover.
3Place the scanning side of the
document face down on top of the
flatbed glass towards the upper left
corner.
≥If the document is bent or folded,
straighten it.
4Match the shorter side of the document
with the left edge of the flatbed glass.
5Match the longer side of the document
with the standard mark.
≥If the document is slanted, it will not be
scanned properly.
Document cover
Hopper tray
Document
Standard
mark
Standard mark
Document
Longer side
Shorter side
Flatbed glass

Loading Documents on the Flatbed
20
6Close the document cover gently.
≥If the document cover is slammed, the
document will move and may not be
scanned properly.
≥Do not open or press down on the docu-
ment cover during scanning.
≥Do not look directly at the light.
(You may damage your eyes.)
≥Be sure to close the document cover
before use.
≥After scanning, open the document cover
and remove the document.
∫Scanning thick documents
When scanning thick documents such as a book, please note the following items:
≥Please note that areas of the document which are not touching the flatbed glass will not be scanned properly.
≥If the document moves during scanning, please note that it will not be scanned properly.
∫When scanning with the flatbed repeatedly
≥Keep the hopper tray raised, open and close the document cover only.