Panasonic KX-TD816 User manual

KX-TD816
Model No. KX-TD1232
Digital Super Hybrid System
User Manual
D1232
DIGITAL SUPER HYBRID SYSTEM
Panasonic
Panasonic
D816
DIGITAL SUPER HYBRID SYSTEM
Please read this manual before using the Digital Super Hybrid System.
This manual is for KX-TD816 software version P341I, P342I or later and for
KX-TD1232 software version P241I, P242I or later.

2
Thank you for purchasing the Panasonic Digital Super Hybrid System.
Note
In this manual, the suffix of each model number is omitted.
1.3.1 Connection Example 1.4.1 Adding Another Telephone in Parallel
Page 27 Consult your dealer
DECT Portable Station 2.8.3 If a Voice Processing System is Connected
Telephones
This system can connect digital and analogue
Panasonic proprietary telephones. Single line
devices such as a single line
telephone, facsimile, cordless
telephone, voice processing
system, etc. can also be
connected.
D1232
More Extensions
This system can double the extension capacity
by connecting a proprietary telephone and a
single line telephone. The proprietary
telephone can share the extension with
another single line telephone.
Furthermore, you can connect
a Panasonic digital proprietary
telephone and a single line
telephone to one jack and use
them as individual extensions.
D1232
This system chooses the most cost-effective
carrier based on the outside number dialled
and the time called.
Saves on telephone charges
(Automatic Route Selection)
A
B
C
D1232
This system can record or print out call
information: date, time, extension no., dialled
no., duration, etc.
Date
06/24/99
06/24/99
Time
10:03AM
11:07AM
Ext
123
223
• • • • • • •
• • • • • • •
• • • • • • •
Call Record
(Station Message Detail Recording)
This system optionally supports the DECT
system. A DECT Portable Station (PS) can be
used in the system with other wired telephone.
DECT System
D1232
You can forward your call to a voice
processing system and let callers leave their
messages in your mailbox when you are
unable to receive calls.
Voice Mail Integration
Message Message
Message Message
Message Message
D1232

Important Information 3
Important Information
WARNING
• THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE
PERSONNEL.
• WHEN A FAILURE OCCURS WHICH RESULTS IN THE INTERNAL PARTS BECOMING
ACCESSIBLE,DISCONNECT THE POWERSUPPLYCORDIMMEDIATELYANDRETURNTHIS
UNIT TO YOUR DEALER.
• DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER
CONNECTION PRIOR TO RELOCATING THE EQUIPMENT, AND RECONNECT THE POWER
FIRST.
• THIS UNIT IS EQUIPPED WITH AN EARTHING CONTACT PLUG. FOR SAFETY REASONS
THIS PLUG MUST ONLY BE CONNECTED TO AN EARTHING CONTACT SOCKET WHICH
HAS BEEN INSTALLED ACCORDING TO REGULATIONS.
• THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE. ENSURE THAT
THE SOCKET-OUTLET IS LOCATED/INSTALLED NEAR THE EQUIPMENT AND IS EASILY
ACCESSIBLE.
• TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT TO RAIN OR
MOISTURE.
• STATIC SENSITIVE DEVICES ARE USED. TO PROTECT PRINTED CIRCUIT BOARDS FROM
STATIC ELECTRICITY, DO NOT TOUCH CONNECTORS INDICATED TO THE RIGHT. TO
DISCHARGE BODY STATIC, TOUCH GROUND OR WEAR A GROUNDING STRAP.
The following icons are used frequently in this manual.
REMOTE
SYSTEM INTER
CONNECTION
DISA
DOORPHONE
Warning: Static sensitive connectors
KX-TD1232 KX-TD816
ConditionsHints
!!
!!

4Important Information
Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce
the risk of fire, electric shock and injury to persons, including the following:
1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or
laundry tub, in a wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during an electric storm. There may be a
remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a
fire. They may explode. Check with local codes for possible special disposal instructions.
SAVE THESE INSTRUCTIONS

Attention 5
Attention
• Keep the unit away from heating appliances and electrical noise generating devices such as
fluorescent lamps, motors and televisions. These noise sources can interfere with the
performance of the unit.
• This unit should be kept free of dust, moisture, high temperature (more than 40°C) and vibration,
and should not be exposed to direct sunlight.
• Never attempt to insert wires, pins, etc., into the vents or holes of this unit.
• If there is any trouble, disconnect the unit from the telephone line. Plug the telephone directly into
the telephone line. If the telephone operates properly, do not reconnect the unit to the line until the
problem has been repaired by an authorised Panasonic Factory Service Centre. If the telephone
does not operate properly, chances are that the problem is in the telephone system, and not in the
unit.
• Do not use benzine, thinner, or any abrasive powder to clean the cabinet. Wipe it with a soft cloth.
The serial number of this product may be found on the label affixed to the unit. You
should note the model number and the serial number of this unit in the space provided
and retain this manual as a permanent record of your purchase, to aid in identification in
the event of theft.
MODEL NO.:
SERIAL NO.:
DATE OF PURCHACE
NAME OF DEALER
DEALER'S ADDRESS
For your future reference
Serial No.
DEALER'S TELEPHONE NO.
(Found on the bottom of the unit)

6Table of Contents
Table of Contents
1Overview
1.1 Capacity ................................................................................................................... 10
1.1.1 Capacity ............................................................................................................................... 10
1.2 Names and Locations.............................................................................................11
1.2.1 Names and Locations .......................................................................................................... 11
1.3 Connection Example...............................................................................................13
1.3.1 Connection Example............................................................................................................ 13
1.4 Adding Another Telephone in Parallel ..................................................................14
1.4.1 Adding Another Telephone in Parallel .................................................................................. 14
2Operation
2.1 Before Operating the Telephones..........................................................................18
2.1.1 Before Operating the Telephones......................................................................................... 18
2.2 Making Calls ............................................................................................................25
2.2.1 Basic Calling ........................................................................................................................ 25
2.2.2 Easy Dialling ........................................................................................................................ 28
2.2.3 Redial................................................................................................................................... 33
2.2.4 When the Dialled Line is Busy or There is No Answer......................................................... 35
2.2.5 Calling without Restrictions.................................................................................................. 40
2.2.6 Accessing the ISDN Network Service (ISDN Network Service Access).............................. 42
2.2.7 Alternating the Calling Method (Alternate Calling — Ring / Voice) ...................................... 43
2.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA])...... 44
2.3 Receiving Calls........................................................................................................46
2.3.1 Answering Calls.................................................................................................................... 46
2.3.2 Answering Hands-free (Hands-free Answerback) ................................................................ 48
2.3.3 Answering a Call Ringing at Another Telephone (Call Pickup)............................................. 49
2.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS])........ 51
2.3.5 Identifying Malicious Callers (Malicious Call Identification [MCID])...................................... 52
2.4 During a Conversation............................................................................................53
2.4.1 Holding a Call....................................................................................................................... 53
2.4.2 Talking to Two Parties Alternately (Call Splitting) ................................................................. 59
2.4.3 Transferring a Call ................................................................................................................ 60
2.4.4 Answering a Call Waiting...................................................................................................... 62
2.4.5 Three-party Conversation .................................................................................................... 64
2.4.6 Mute ..................................................................................................................................... 67
2.4.7 Letting Other People Listen to the Conversation (Off-Hook Monitor) [KX-T7433, KX-T7436
only].................................................................................................................................... 68
2.5 Before Leaving Your Desk......................................................................................69
2.5.1 Forwarding Your Calls (Call Forwarding).............................................................................. 69
2.5.2 Showing an Absent Message on the Caller's Telephone Display (Absent Message Capability)
74
2.5.3 Preventing Other People from Using Your Telephone (Electronic Station Lockout).............. 77

Table of Contents 7
2.5.4 Leaving a Call Distribution Group (Log-In / Log-Out)........................................................... 78
2.6 Making / Answering an Announcement.................................................................80
2.6.1 Paging.................................................................................................................................. 80
2.6.2 Paging a Person and Transferring a Call.............................................................................. 83
2.6.3 Answering a Paged Announcement..................................................................................... 86
2.7 Setting the Telephone According to Your Needs..................................................88
2.7.1 Setting the Alarm (Timed Reminder) ................................................................................... 88
2.7.2 Refusing Incoming Calls (Do Not Disturb [DND])................................................................. 90
2.7.3 Receiving a Call Waiting (Call Waiting / Off-Hook Call Announcement [OHCA] / Whisper
OHCA)................................................................................................................................ 91
2.7.4 Displaying Your Number on the Called Party and Calling Party's Telephone (Calling /
Connected Line Identification Presentation [CLIP / COLP])............................................... 92
2.7.5 Denying Other People the Possibility of Picking up Your Calls (Call Pickup Deny).............. 93
2.7.6 Denying Other People the Possibility of Joining Your Conversation (Executive Busy Override
Deny).................................................................................................................................. 94
2.7.7 Turning on the Background Music........................................................................................ 95
2.7.8 Protecting Your Line against Indication Tones (Data Line Security)..................................... 96
2.7.9 Checking the Day / Night Service Status ............................................................................. 97
2.7.10 Setting the Parallel Connected Telephone Ringer (Parallelled Telephone)........................ 98
2.7.11 Clearing the Feature Settings at Your Extension (Station Programme Clear).................... 99
2.8 Using User-supplied Equipment ..........................................................................100
2.8.1 If a Doorphone / Door Opener is Connected ..................................................................... 100
2.8.2 If a Host PBX is Connected................................................................................................ 102
2.8.3 If a Voice Processing System is Connected....................................................................... 103
2.9 Using the Display Proprietary Telephone............................................................110
2.9.1 Calling Using the Call Log (Incoming Call Log) [KX-T7433, KX-T7436, KX-T7230, KX-T7235
only].................................................................................................................................. 110
2.9.2 Recording a Call Log [KX-T7433, KX-T7436, KX-T7230, KX-T7235 only]........................ 112
2.9.3 Denying Other People the Possibility of Seeing Your Call Log (Incoming Call Log Lock) [KX-
T7433, KX-T7436, KX-T7230, KX-T7235 only]................................................................ 113
2.9.4 Using the KX-T7433, KX-T7436 or KX-T7235................................................................... 114
3 Operator Operation
3.1 Extension Control..................................................................................................126
3.1.1 Changing the Settings........................................................................................................ 126
3.2 System Control ......................................................................................................127
3.2.1 Day / Night Service ............................................................................................................ 127
3.2.2 Turning on the External Background Music........................................................................ 129
3.2.3 Recording Outgoing Messages.......................................................................................... 130
3.2.4 Using the ANSWER / RELEASE Button [KX-T7441 only] ................................................. 133
3.2.5 Hotel Use Features [KX-T7436, KX-T7235 only] ............................................................... 134
4 Customising Your Phone & System
4.1 Customising Your Phone (Station Programming) ..............................................142
4.1.1 Customising Your Phone (Station Programming)............................................................... 142
4.1.2 Initial Settings..................................................................................................................... 143
4.1.3 Customising the Buttons.................................................................................................... 145

8Table of Contents
4.1.4 Charge Fee Management [Pre-assigned extension only] .................................................. 148
4.2 Customising Your System (System Programming) ...........................................149
4.2.1 Programming Information................................................................................................... 149
4.2.2 Date and Time Set (000)....................................................................................................156
4.2.3 System Speed Dialling Number Set (001) ......................................................................... 157
4.2.4 System Speed Dialling Name Set (002)............................................................................. 158
4.2.5 Extension Number Set (003).............................................................................................. 165
4.2.6 Extension Name Set (004)................................................................................................. 166
5 DECT Portable Station
5.1 Safety Instructions................................................................................................170
5.1.1 Safety Instructions.............................................................................................................. 170
5.2 Before Operating the DECT Portable Station .....................................................172
5.2.1 Before Operating the DECT Portable Station..................................................................... 172
5.3 Operation ...............................................................................................................179
5.3.1 Making Calls....................................................................................................................... 179
5.3.2 Receiving Calls .................................................................................................................. 182
5.3.3 Redial................................................................................................................................. 183
5.3.4 Holding a Call..................................................................................................................... 184
5.3.5 Transferring a Call .............................................................................................................. 186
5.3.6 Using the Call Directories................................................................................................... 187
5.3.7 Using Your PS in Parallel with the Wired Telephone (Super EXtra Device Ports [SXDP]) .194
5.3.8 Locking the Keypads .......................................................................................................... 195
5.3.9 Selecting the Feature Button on the Display......................................................................196
5.3.10 Other Operations.............................................................................................................. 197
5.4 Customising Your PS............................................................................................203
5.4.1 Programming Information................................................................................................... 203
5.4.2 PS Programming................................................................................................................ 204
5.4.3 PBX Programming.............................................................................................................. 210
6 Appendix
6.1 Troubleshooting ....................................................................................................216
6.1.1 Troubleshooting.................................................................................................................. 216
6.2 Feature Number List .............................................................................................222
6.2.1 Feature Number List........................................................................................................... 222
6.3 Directory ................................................................................................................225
6.3.1 Directory............................................................................................................................. 225
6.4 What is This Tone?................................................................................................233
6.4.1 What is This Tone?.............................................................................................................233
6.5 Specifications........................................................................................................237
6.5.1 Specifications..................................................................................................................... 237
7Index
.....................................................................................................................239

Overview 9
Section 1
Overview
This section briefly outlines your system.

1.1 Capacity
10 Overview
1.1 Capacity
1.1.1 Capacity
You can connect the following number of extensions and outside lines to your system.
Basic
System With optional units System Connection
KX-TD816
Outside line
Wired extension
Wireless extension*
4
8
—
8
16
16
—
—
—
KX-TD1232
Outside line
Wired extension
Wireless extension*
8
16
—
42
32
64
42
64
64
• Actual capacity will depend on the number or/and type of units connected to the system.
For details, consult your dealer.
• * This is the maximum number of DECT portable stations that you can register.
D1232
DIGITAL SUPER HYBRID SYSTEM
Panasonic
Panasonic
D816
DIGITAL SUPER HYBRID SYSTEM

1.2 Names and Locations
Overview 11
1.2 Names and Locations
1.2.1 Names and Locations
KX-TD816
KX-TD1232
D816
DIGITAL SUPER HYBRID SYSTEM
Panasonic
External Music Jack
Paging Jack
System Clear Switch
Reset Button
Serial Interface (RS-232C) Connector
Ground Terminal
Battery Adaptor Connector
AC Inlet
Power Switch
Power Light
Inside view
D1232
DIGITAL SUPER HYBRID SYSTEM
Panasonic
Serial Interface
(RS-232C)
Connector
Ground Terminal
Battery Adaptor
Connector
AC Inlet
Power Switch
Power Light
External Music Jack 2
Paging Jack 2
Paging Jack 1
External Music Jack 1
Outside Line Jacks
Extension Amphenol
Connector
System Clear Switch
Reset Button
REMOTE
SYSTEM INTER
CONNECTION
DISA
DOORPHONE

1.2 Names and Locations
12 Overview
To open the front cover
1. Loosen the two screws on the right side of the main unit.
The two screws are attached to the front cover with springs so that they will not be lost.
2. Open the front cover in the direction of arrow .
To close the front cover
1. Reverse the steps above.
A
Screw
Screw
D1232
DIGITAL SUPER HYBRID SYSTEM
Panasonic

1.3 Connection Example
Overview 13
1.3 Connection Example
1.3.1 Connection Example
This diagram shows you a connection example including optional equipment.
: needs Optional Cards or Adaptor.
Panasonic
D1232
DEGITAL SUPER HYBRID SYSTEM
Pana soni c
Printer or Personal Computer
Battery Adaptor Car Battery
Doorphone Door Opener
External Music Source
External SpeakerAmplifier
Data Terminal
Cordless Phone
Telephone Answering
Machine with Facsimile
Voice Processing System
To AC Outlet
To Outside Lines (with Lightning Protectors)
To Extensions
KX-T7436
KX-T7440
KX-T7450
DECT
Cell Station (CS)
DECT Portable Station
Single Line
Telephone
KX-T7433

1.4 Adding Another Telephone in Parallel
14 Overview
1.4 Adding Another Telephone in Parallel
1.4.1 Adding Another Telephone in Parallel
A Panasonic proprietary telephone and a single line telephone, including a facsimile, cordless
telephone, etc., can be connected to one extension jack in parallel. There are two types of parallel
connections.
•Parallelled Telephone Connection
Any proprietary telephone and a single line telephone
These telephones share the same extension number. Follow Method 1 or 2.
To ring the single line telephone, set to ring (on) if necessary. (2.7.10 Setting the Parallel
Connected Telephone Ringer (Parallelled Telephone))
•EXtra Device Port (XDP)
Digital proprietary telephone and a single line telephone
Each telephone has a different extension number and can work individually. For more information,
contact your dealer. Follow Method 2 or 3.
Method 1
Modular T-Adaptor
(Panasonic KX-J66 or USOC RJA2X)
2-conductor wiring cord
Connect pins
“ T ” and “ R. ”
Proprietary Telephone Single Line Telephone
4-conductor wiring cord
For a digital proprietary telephone:
Connect pins
“ D1 ” and “ D2 ” only.
(
“ T ” and “ R ” are not required.)
For an analogue proprietary telephone:
Connect pins
“ T, ” “ R, ” “ D1 ” and “ D2. ”
D1232
DIGITAL SUPER HYBRID SYSTEM
Panasonic

1.4 Adding Another Telephone in Parallel
Overview 15
Method 2
Method 3
<Back of the KX-T7400 Series DPTs>
To single line
telephone
To system
2-conductor wiring cord
Connect pins “ T ” and “ R. ”
Digital Proprietary
Telephone
Single Line Telephone
<Back of the KX-T7200 Series DPTs>
To system To single line telephone
TO TEL
TO EMSS
LCD ADJ
PUSH
4-conductor wiring cord
Connect pins
“ T, ” “ R, ” “ D1 ” and “ D2. ”
D1232
DIGITAL SUPER HYBRID SYSTEM
Panasonic
Digital Proprietary Telephone Single Line Telephone
4-conductor wiring cord
Connect pins “D1” and “D2.” 2-conductor wiring cord
Connect pins “T” and “R.”
D1232
DIGITAL SUPER HYBRID SYSTEM
Panasonic

1.4 Adding Another Telephone in Parallel
16 Overview

Operation 17
Section 2
Operation
This chapter shows you how to operate each feature
step by step. Read this chapter to become familiar with
the many useful features of this system.

2.1 Before Operating the Telephones
18 Operation
2.1 Before Operating the Telephones
2.1.1 Before Operating the Telephones
What kind of telephone can be used?
You can use a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic
proprietary telephone (PT) such as the KX-T7436. Operate the feature depending on the telephone
you are using. If you are using a Panasonic proprietary telephone with a special function button such
as and/or has a display (D – PT), you can follow the operation with the button or display
messages for easy programming.
If you use a large display telephone (e.g. KX-T7436), you can follow the displayed messages to
operate the features.
If your telephone does not have function buttons and/or a display, you may operate the unit by
entering a feature number instead. Follow the available operation with your telephone.
If you use a Console, you can use the buttons on the Console as the buttons on the connected
proprietary telephone.
Feature Numbers
To operate certain features, you need to enter specified feature numbers (and an additional
parameter, if required).
There are two types of feature numbers as follows:
• Flexible feature number
• Fixed feature number
Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other
numbers for easier use. If you want to change the numbers, consult your dealer. In this manual, the
default numbers (factory installed) are used for operations.
A flexible number is shown as (half-shaded key). Use the new programmed number if you have
changed the feature number. Write the new number in the "Feature Number List" (Appendix).
Tones
You will hear various tones, during or after an operation, for confirmation. Refer to "6.4.1 What is
This Tone?" (Appendix).
• If you use a Panasonic proprietary
telephone which does not have
function buttons, you may change one
of the unused flexible buttons to a
function button. Refer to
4.1.3 Customising the Buttons.
If you use a single line telephone which does not have the " " or "#" keys;
it is not possible to access features that have " " or "#" in their feature numbers.

2.1 Before Operating the Telephones
Operation 19
Display
In this manual, you will see "the display ... ." This refers to the display of a Panasonic proprietary
telephone. If your telephone is not a Panasonic proprietary telephone with a display, the message will
not be displayed.
If you use a Panasonic display proprietary telephone, the display helps you confirm the settings. For
example, when you set the Do Not Disturb feature, the display shows "Do Not Disturb." Some
proprietary telephones also give you easy access to operations. A message is displayed depending
on the operation. By pressing the corresponding button on theside or bottom of the display, or rotating
a jog dial, you can access the desired feature. For example, if turning background music on becomes
available, "BGM" will be shown on the display. Follow the instructions in each operation.
Using a Jog Dial
The Jog Dial can be used forthe display contrast and the volume control or you can search for desired
items on the display. Rotate the Jog Dial in the either direction as desired. The contrast or the volume
level and the items will change as follows:
Furthermore, depending on the display proprietary
telephone, you can operate features or make calls using
the display message. Refer to 2.9 Using the Display
Proprietary Telephone.
RING BGM
CONT
Jan 01 03:00PMJan 01 03:00PM
Extension STA SpeedExtension STA Speed
Features SYS SpeedFeatures SYS Speed
Call LogCall Log
Left
(counter-clockwise)
Level decreases
To the previous item
Right
(clockwise)
Level increases
To the next item

2.1 Before Operating the Telephones
20 Operation
Your Extension Number
If you use a Panasonic display proprietary telephone, you can check your own extension number on
the display. Refer to 4.2.1 Programming Information (Customising Your Phone & System).
Examples
The displays and the illustrations shown as examples are from a telephone connected to the KX-
TD1232.
Restrictions
Some features may be restricted at your extension under system programming. Consult your
manager or dealer.