Panduit TDP42HY User manual

TDP42HY, TDP43HY, TDP46HY
Thermal Transfer Printer
OPERATOR MANUAL
GMTDPH-MAN
Rev. 01 9-2010

Panduit Corp.
Identification Products Division
1819 Atlanta Hwy.
Cumming, GA 30040-1069
Tel: [phone] • Fax: [phone]
email: id-suppor[email protected]
website: www.panduit.com
Panduit Europe • EMEA Service Center
Almelo, Netherlands
Tel: [phone] • Fax: [phone]
email: emeatoolser[email protected]
website: www.panduit.com/emea
Panduit Europe • est orld Headquarters
estgate, London
England Tel: [phone] • Fax: [phone]
email: [email protected]
website: www.panduit.com/emea
Cop right © Panduit Corp. 2010 • All Rights Reserved.

Section 1. Printer Overview
Introduction ......................................................................................................1-1
Specifications....................................................................................................1-2
Section 2. Insta ation
Introduction ......................................................................................................2-1
Unpacking and Parts Identification ..................................................................2-2
Setting up the Printer........................................................................................2-3
Loading Labels and Tags..................................................................................2-5
Loading the Ribbon ..........................................................................................2-8
Driver Installation............................................................................................2-10
Operators Panel..............................................................................................2-13
Rear Panel......................................................................................................2-15
Sensors ..........................................................................................................2-16
Section 3. Configuration
Printer Dip Switch Configuration ......................................................................3-1
Default Settings ................................................................................................3-7
Potentiometer Adjustments ..............................................................................3-8
LCD Panel Printer Configuration ....................................................................3-10
Section 4. C eaning and Maintenance
Introduction ......................................................................................................4-1
Adjusting the Print Quality ................................................................................4-1
Cleaning the Print Head, Platen and Rollers ..................................................4-2
Cleaning the Label Edge Sensors....................................................................4-3
Replacing the Print Head ................................................................................4-4
Section 5. Troub eshooting
Initial Checklist..................................................................................................5-1
Using the IEEE1284 Parallel Interface ............................................................5-1
Using the RS232C Serial Interface ..................................................................5-2
Using the Universal Serial Bus (USB) Interface ..............................................5-3
Using the Lan Ethernet Interface......................................................................5-3
Error Signals ....................................................................................................5-6
PANDUIT TDP4*HY GMTDPH-MAN i
T A B L E O F C O N T E N T S

PANDUIT TDP4*HYGMTDPH-MAN
ii
Table of Contents
Section 6. Interface Specifications
Introduction ......................................................................................................6-1
Interface Types..................................................................................................6-1
The Receive Buffer ..........................................................................................6-2
IEEE1284 Parallel Interface..............................................................................6-3
RS232 Serial Interface ....................................................................................6-5
Universal Serial Bus (USB) Interface ..............................................................6-8
Local Area Network (LAN) Optional Interface ..................................................6-8
BiDirectional communications ..........................................................................6-8
Section 7. Optiona Accessories
PCMCIA Memory Cards ..................................................................................7-1
Plug-in Interface Modules ................................................................................7-2
Cutter................................................................................................................7-3
Label Dispenser................................................................................................7-4
Label Rewinder ................................................................................................7-5
Real Time Clock ..............................................................................................7-6

Introduction
The Panduit®TDP42HY, TDP43HY and TDP46HY Thermal Transfer Printers, hereafter referred to as TDP4*HY,
are complete, high-performance on-site labeling systems. All printer parameters are user programmable using
the front panel controls and the DIP switches. All popular bar codes and 14 human-readable fonts, including a
vector font and two raster fonts, are resident in memory providing literally thousands of type styles and sizes.
The Operator’s Manual will help you understand the basic operations of the printer such as setup, installation,
configuration, cleaning and maintenance.
The TDP4*HY series can print labels up to four inches wide and is available in three resolutions; 203 dpi, 305
dpi and 609 dpi. The resolution is determined by the print head that is installed in the printer and can be
changed in the field simply by installing the desired print head. The printer automatically detects the resolution of
the print head and loads the appropriate controlling firmware.
The TDP4*HY series uses the standard SATO RISC printer command codes. The only differences between it
and other RISC printers are the allowable values representing the print positions on the label. These values are
specified in “dots” and will vary depending upon the resolution of the printer and the amount of memory available
for imaging the label.
This commonality makes it very easy to convert labels from RISC printer to another without having to create an
entirely different command stream. There are some caveats that must be observed though to compensate for the
different resolution print heads. The effect of the different printer resolutions are best illustrated by taking a label
designed for a 203 dpi printer and sending the command stream to its 305 dpi counterpart. The label printed will
be an exact two-thirds scale, including the fonts, bar code dimensions and line lengths/widths. The only
exception is the PostNet bar code which has only one legal size and the printer resolution is automatically
compensated for by the printer. conversely, a label designed for a 305 dpi printer and sent to its 203 dpi cousin
will be one-third larger. It probably will be “truncated” if the resulting label size is larger than the maximum
allowable for the printer.
*2 - 203 dpi, 3 - 305 dpi, 6 - 609 dpi
PANDUIT TDP4*HY GMTDPH-MAN Page 1-1
S E C T I O N 1 .
P r i n t e r O v e r v i e w

PANDUIT TDP4*HYGMTDPH-MAN
Page 1-2
Section 1: Overview
Genera Printer Specifications
SPECIFICATION
PRINT
Method
Speed (User Selectable) 2 to 10 ips
50 to 250 mm/s 2 to 8 ips 50 to 200 mm/s 2 to 6 ips 50 to 150 mm/s
.0049 in.
.125mm
.0033 in.
.083 mm
.0017 in.
.081 mm
203 dpi
8 d/mm
305 dpi
12 d/mm
609 dpi
24 d/mm
4.1 in.
104mm
49.2 in.
1249 mm
32.8 in.
835 mm
32.8 in.
835 mm
0.24 in. (6 mm)
0.63 in. (16 mm)
1.18 in. (30 mm)
2.28 in. (30mm)
5.0 in.
125 mm
Roll or Fan-Fold Die Cut Labels
Thermally Sensitive
0.008 in.
0.21 mm
8.6 in.
220 mm
3 in.
76.2 mm
14.0 in.
356 mm
Print Module (Dot Size)
Resolution
Maximum Print Width
Maximum Print Length
Minimum Width
Minimum Length
Continuous
Tear-Off
Cutter
Dispense
Maximum Width
Type
Maximum Caliper
Roll OD (max) Face-In
Core ID (min)
MEDIA
SENSING
See-Thru
Reflective Eye-Mark
Continuous Form
RIBBON
Maximum Width
Length (max)
Thickness
Movable
Movable
Sensor Not Used
4.4 in. (111mm)
1475 ft. (450 m)
4.5 micron, Wound Face-In
Direct or Thermal Transfer
TDP42HY TDP43HY TDP46HY
*2 - 203 dpi, 3 - 305 dpi, 6 - 609 dpi

PANDUIT TDP4*HY GMTDPH-MAN Page 1-3
Section 1: Overview
SPECIFICATION
CONTROLS AND INDICATORS
PONTENTIOMETER ADJUSTMENTS
INTERFACE CONNECTIONS (1)
PROCESSING
Power Green LED
On-Line Green LED
Label Red LED
Ribbon Red LED
Error Red LED
LCD Panel 2 Line x 16 Character
Label Feed Front Panel
Power On/Off Switch Front Panel
Print Darkness Front Panel
Front Panel
Front Panel
Front Panel
Offset
Pitch
Display
Parallel IEEE1284 Standard
Serial RS232C (9600 to 57600 bps) Standard
RS422/485 (9600 to 57600 bps) Optional
Ready/Busy or X-On/X-Off Flow Control
Bi-directional Status
Universal Serial Bus USB Ver. 1.1 Standard
Ethernet 10/100Base T
CPU 32 Bit RISC
Flash ROM 2 MB
SDRAM 16 MB
Receive Buffer 2.95 MB
Memory Expansion See Options and Accessories
(1) Only one interface module can be installed in a printer at a time.
TDP4*HY S ri s
Genera Printer Specifications
*2 - 203 dpi, 3 - 305 dpi, 6 - 609 dpi

PANDUIT TDP4*HYGMTDPH-MAN
Page 1-4
Section 1: Overview
SPECIFICATION
MATRIX FONTS
AUTO SMOOTHING FONTS
VECTOR FONT
DOWNLOADABLE FONTS
CHARACTER CONTROL
AGFA®RASTER FONTS
U Font 5 dots W x 9 dots H
8 dots W x 15 dots H
13 dots W x 20 dots H
5 dots W x 9 dots H (Helvetica)
17 dots H x 17 dots W (Univers Condensed Bold)
24 dots H x 24 dots W (Univers Condensed Bold)
S Font
M Font
XU Font
XS Font
XM Font
OA Font (OCR-A) 22 dots W x 33 dots H
OB Font (OCR-B) 30 dots W x 36 dots H
44 dots W x 66 dots H
60 dots W x 72 dots H
15 dots W x 22 dots H
30 dots W x 36 dots H
WB 18 dots W x 30 dots H
28 dots W x 52 dots H
48 dots W x 48 dots H (Univers Condensed Bold)
48 dots W x 48 dots H (Sans Serif)
CG Times®, 8 pt to 72 pt
CG Triumvirate®, 8 pt to 72 pt
Bit Mapped True Type®Fonts with Utility Program
WL
XB
XL
Font A
Font B
Proportional or Fixed Spacing
Font Size 50 x 50 dots to 999 x 999 dots
Helvetica, 10 Font Variations
Expansion to 12X in either X or Y coordinates
Character Pitch control
Line Space control
ournal Print facility
0°, 90°, 180° and 270° Rotation
TDP43HYTDP42HY TDP46HY
Character Fonts
*2 - 203 dpi, 3 - 305 dpi, 6 - 609 dpi

PANDUIT TDP4*HY GMTDPH-MAN Page 1-5
Section 1: Overview
SPECIFICATION
SYMBOLOGIES
OTHER FEATURES
Linear Bar Codes Bookland (UPC/EAN Supplemental)
EAN-8/EAN-13
CODABAR
CODE 39
CODE93
CODE 128
Interleaved 2 of 5 (1 2/5)
Industrial 2 of 5
Matrix 2 of 5
MSI
POSTNET
UCC/EAN
UPC-A/UPC-E
Data Matrix
Maxicode
PDF417
Micro PDF
Truncated PDF
QR Code
1:2, 1:3, 2:5, User Programmable
4 to 999 dots, User Programmable
0°, 90°, 180° and 270° Rotation
Sequential numbering of both numerics and bar codes
RAM storage for custom designed characters
Dot addressable, SATO Hex/Binary, BMP or PCX formats
Overlay of predesigned forms in image buffer
Two Dimensional
Ratios
Bar Height
Rotation
Sequential Numbering
Custom Characters
Graphics
Forms Overlay
TDP4*HY S ri s
Bar Codes
*2 - 203 dpi, 3 - 305 dpi, 6 - 609 dpi

PANDUIT TDP4*HYGMTDPH-MAN
Page 1-6
Section 1: Overview
SPECIFICATION
PHYSICAL
POWER
ENVIRONMENTAL
REGULATORY APPROVALS
Wide
Deep
High
Weight
Input Voltage
Power Consumption
Operating Temperature
Storage Temperature
Storage Humidity
Operating Humidity
Electrostatic Discharge
Safety
RFI/EMI
10.4 in. (265 mm)
17.1 in. (435 mm)
13.4 in. (341 mm)
39.7 lb. (18.0 Kg)
115/220 VAC +/-10%, 50/60 Hz +/-1%
130W Operating, 24W Idle
41° to 104°F (5° to 40°C)
23° to 140°F (-5° to 60°C)
30 to 90% RH Non-Condensing
30 to 80% RH Non-Condensing
8kV
VCCI (CLass B), UL, CUL, CE, FCC Class B
FCC Class B
TDP4*HY S ri s
Physica
*2 - 203 dpi, 3 - 305 dpi, 6 - 609 dpi

PANDUIT TDP4*HY GMTDPH-MAN Page 1-7
Section 1: Overview
ACCESSORIES AND OPTIONS
PCMCIA MEMORY
EXPANSION
One slot for PCMCIA Memory Card ( up to 4 MB SRAM or 16 MB Flash
ROM). Can be used for graphic file storage, print buffer expansion, format
storage and downloaded fonts.
FLASH ROM
EXPANSION
Internal 4 MB Flash ROM PCB.
REAL TIME CLOCK An internal Date/Time clock that can be used to date/time stamp labels at
the time of printing.
LABEL DISPENSER Internally mounted attachment allowing labels to be peeled from backing for
immediate (on demand) applications. Backing not rewound.
LABEL REWINDER External Option that rewinds labels onto a roll after they are printed.
LABEL CUTTER An attachment allowing labels to be cut at specified intervals. controlled
through programming.
COAX/TWINAX
INTERFACE
Coax/Twinax Plug-In Interface module. coax interface emulates an IBM
3287-2 printer with a standard Type A BNC connector. Twinax interface
emulates IBM 5224, 5225, 5226 or 4214 printers with auto-terminate/cable
through capabilities.
PARALLEL INTERFACE IEEE1284 Bi-Directional Plug-In Interface Module
SERIAL INTERFACE High Speed RS232 Plug-In Interface Module
USB INTERFACE Universal Serial Bus Plug-In Interface Module
ETHERNET
INTERFACE
10/100 Base T Plug-In Interface Module
Optiona Accessories
All specifications subject to change without notice.

PANDUIT TDP4*HYGMTDPH-MAN
Page 1-8
Section 1: Overview
Notes

PANDUIT TDP4*HY G TDPH- AN Page 2-1
Introd ction
This section of the manual has been written to help you install the Panduit®TDP4*HY Series printers and to get
started as quickly as possible. It is recommended to read each chapter in this manual before the installation of the
use of the printers.
The following information is provided in this section:
• Unpacking and Parts Identification
• Setting Up the Printer
• Loading Labels or Tags
• Loading the Ribbon
• Driver Installation
• Operator Panel
• Rear Panel
• Sensors
S E C TI ON 2 .
I n s t a l l a t i o n

PANDUIT TDP4*HYG TDPH- AN
Page 2-2
Section 2: Installation
Unpacking and Parts Identification
Consider the following when unpacking the printer:
• The box should stay right-side up.
• Lift the printer out of the box carefully.
• Remove the plastic covering from the printer.
• Remove the accessory items from their protective containers.
• If the printer has been stored in a cold environment, allow it to reach room temperature before
powering it on.
• Set the printer on a solid, flat surface. Inspect the shipping container and printer for any signs of
damage that may have occurred during shipping.
NOTE: The following illustrations are representative only. Your printer ay not be packed exactly as shown here,
but the unpacking steps are si ilar.

PANDUIT TDP4*HY G TDPH- AN Page 2-3
Section 2: Installation
Setting Up the Printer
Consider the following when setting up the printer:
• Locate a solid flat surface with adequate room to set the printer. ake sure there is enough room at
the top and right-hand (facing the printer) side to provide clearance for the label access door to swing
open.
• The location should be near the host computer or terminal. The maximum distance for RS232 cables
is 35 feet and six feet for IEEE1284 Parallel cables. Cables can be purchased locally, and their
configuration will depend upon the host system being used. A IEEE1284 compliant cable must be used
to realize the full throughput potential of the printers.
NOTE: For infor ation on interfacing the printer to a host syste , see Section 5: Interface Specifications.
Verify that you have the following materials when unpacking:
• Printer
• Power Cord and Extra Ribbon Core
• Operator’s anual
• CD-RO
Printer
Operator anual
Power Cord
CD-Rom
Ribbon Core

PANDUIT TDP4*HYG TDPH- AN
Page 2-4
Section 2: Installation
Power Switch
Platen
Head Latch
Print Head
Label Guide
Label Supply Spindle
Label Roll Retainer
Label Hold Down
Dip Switch Cover
LCD Display
Top Access Door
Ribbon Rewind
Spindle
Ribbon Supply
Spindle
Side Access Door

PANDUIT TDP4*HY G TDPH- AN Page 2-5
Section 2: Installation
Loading Labels and Tags
1. Open the Top Access Door by swinging it up and to
the left. Open the Side Access Door by swinging it to
the rear of the printer
2. Open the Print Head Assembly by pushing the Head
Latch toward the rear of the printer. The Print Head
assembly is spring-loaded and will automatically open
as soon as the Head Latch is disengaged.
3. Loosen the Label Edge Guide and push it to the
outside of the printer to give the maximum label width.
4. Remove the Label Roll Retainer
Top Access Door
Side
Access Door
Label Roll Retainer
Print Head
Head Latch
Sensor Assembly
Label Hold Down
Label
Guide
Label Edge Guide

PANDUIT TDP4*HYG TDPH- AN
Page 2-6
Section 2: Installation
5. If using roll labels (or tags), load the roll onto the Label
Supply Spindle so that the printing side of the labels
faces upwards as it unwinds from the roll. The labels
should be wound face-in. Push the roll all the way to
the inside of the printer and push the Label Roll
Retainer snugly against the outside of the label roll.
6. If using fanfold labels (or tags) set them on a flat
surface behind the printer. Pass the labels (printing
side up) through the slot in the rear of the printer.
7. ake sure the labels are routed under the Label
Guide and through the Sensor Assembly.
8. Open the Label Hold-Down by squeezing the
green tab and the release tab together. The
Label Hold Down is spring loaded and will open
automatically when the latch is disengaged. Feed
the labels under the Label Guide, under the
Label Hold Down, through the Sensor Assembly
and out the front of the printer.
9. Inspect the label routing and verify that the path
matches that illustrated in the Label Loading
diagram. Set the Adjustable Label Guide to keep
the labels against the inside of the printer.
10. Close the Label Hold-Down by pushing downward
on the green tab until it latches closed.
NOTE: If the Label Dispenser option has been purchased,
see Appendix A for proper label routing instructions.
Label
Guide
Print Head
Label Roll Retainer
Label Roll

PANDUIT TDP4*HY G TDPH- AN Page 2-7
Section 2: Installation
11. Adjust the outside Label Edge Guide until it
touches the outside edge of the label and
tighten the thumb screw. ake sure the labels
are also touching the inside edge guides.
CAUTION: Using edia narrower than the axi u
print width ay cause excess head wear due
to the label edge. See page 2-9 for precautions.
12. If the ribbon is already loaded, close the
Print Head by rotating the black Head Latch
toward the front of the printer until it latches
closed.
13. If the ribbon is not loaded, see the following
description for loading instructions.
14. Close both the Access Doors.
Head
Latch
Route Labels
Under Guide
Label Hold Down
Inside Label Edge Guides
Sensor
Assembly Sensor
Positioning

PANDUIT TDP4*HYG TDPH- AN
Page 2-8
Section 2: Installation
1. Open the Top Access Door by swinging it up and
to the left and the Side Access Door by swinging it
toward the rear of the printer.
2. Open the Print Head by rotating the Head Latch
toward the rear of the printer. The Print Head is
spring-loaded and will automatically open as soon
as the Head Latch is disengaged.
3. Locate the extra ribbon core supplied with the
printer. Place the core on the Ribbon Rewind
spindle, pushing it all the way to the inside of the
spindle. Note that the new empty core of each
subsequent roll becomes the next rewind core.
4. Load the ribbon onto the Ribbon Supply Spindle, also pushing it all the way to the inside of the
spindle. the dull side of the ribbon should be facing down as it travels through the Print Head
Assembly.
5. Feed the leader portion of the ribbon through the Print Head Assembly and up to the Ribbon Rewind
spindle following the routing shown in the diagram.
6. Load the ribbon behind and over the top of the Ribbon Rewind spindle and tape it to the Extra Ribbon
Core. ake sure it matches the ribbon path shown in the diagram.
7. anually turn the Rewind spindle to wrap the ribbon onto the core one to two turns to secure it.
Loading the Ribbon
Ribbon Roll
Ribbon Path
Ribbon Rewind
Spindle
Head Latch
Dispensed
Label
Label Backing Sensor
Assembly
Label
Hold
Down
Label Patch
Top Access Door
Side Access Door