Panduit MP300 Use and care manual

DWG# 1003659 Rev 1100
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Firmware Update Instruction Manual
This manual will guide you through downloading the latest MP300 firmware from Panduit website, and updating the
firmware of your MP300.
Important!
Settings is erased due to the update.
During the update, be sure to use the AC adapter to supply the power to the printer instead of using the lithium-ion
battery or alkaline batteries.
1.Preparation
Check if your MP300 needs firmware update
Follow the procedure below to check whether your MP300 needs firmware update or not.
The firmware update is not necessary if the version is the latest one.
How to check
1. Press .
Preference screen appears.
2. Select the [Version] menu to check the firmware version.
If the version is 1020 or lower,
the firmware is old and needs to be updated.
Check the OS version of your computer
Make sure your OS version is one of the following.
Windows 7 (32bit/64bit)
Windows 8 (32bit/64bit)
Windows 8.1 (32bit/64bit)
Windows 10 (32bit/64bit)

DWG# 1003659 Rev 1100
Download the Firmware Updater
Download “UpdaterMP300_V1100.exe” from Panduit website, and save it to your desktop.
https://www.panduit.com/en/support/download-center/identification-software-firmware-and-printers.html
2.Firmware Update Procedure
Follow the procedure below to update the firmware of your MP300.
1. Put the MP300 into “update” mode
Press and hold and , then press to turn on the printer in the “update” mode.
How to confirm that the printer has entered in the update mode
A message “Downloading” appears when the printer is in the update mode.
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PC online
Downloading

DWG# 1003659 Rev 1100
2. Update the firmware
CAUTION
Only one printer can be updated at a time. Do not connect two or more printers to the computer via USB.
During the update, do not turn the printer off or disconnect the USB cable.
1. Connect the printer to the computer with a USB cable.
2. Double-click “UpdaterMP300_V1100.exe”you previously
saved to your desktop.
>> Download the Firmware Updater
3. Click [OK].
Firmware update is started.
4. A screen to show that the update is in progress is
displayed during the update.
It takes about 5 to 10 minutes to complete the update, however, it
may take longer depending on the computer environment.
5. Click [OK].
The firmware update is now complete.
You can use the printer immediately after completion of the update.

DWG# 1003659 Rev 1100
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How to confirm if the update was completed successfully
1. Disconnect the USB cable from the printer.
2. Press .
Preference screen appears.
3. Select [Version]. The firmware version is displayed.
If the version is “1100”, the update has successfully completed.

DWG# 1003659 Rev 1100
Troubleshoot Update Errors
Error Messages
Troubleshooting
Check if the printer is in the “update” mode.
>> Put the MP300 into “update” mode
Check if the USB cable is firmly connected to the printer
and the computer. Then retry the update.
>> Update the firmware
MP300 is not connected. Put your MP300 into “update”
mode, and then connect it to the computer.

DWG# 1003659 Rev 1100
Document Revision History
Revision
Description of Change
Date
Rev. By
Approved by
ECN#
1.1
Initial Release Firmware Updater
Manual
3-23-2020
JSUN
JW, RGB,
RCMC
078211/00