PHP 500 E3 GB│IE │ 5 ■
Kompernass Handels GmbH
warranty
Dear Customer,
This appliance has a 3-year warranty valid from the
date of purchase. If this product has any faults, you,
the buyer, have certain statutory rights. Your statu-
tory rights are not restricted in any way by the
warranty described below.
Warranty conditions
The warranty period starts on the date of purchase.
Please keep your receipt in a safe place. This will
be required as proof of purchase.
If any material or manufacturing fault occurs within
three years of the date of purchase of the product,
we will either repair or replace the product for you
or refund the purchase price (at our discretion).
This warranty service requires that you present the
defective appliance and the proof of purchase
(receipt) within the three-year warranty period,
along with a brief written description of the fault
and of when it occurred.
If the defect is covered by the warranty, your
product will either be repaired or replaced by us.
The repair or replacement of a product does not
signify the beginning of a new warranty period.
Warranty period and statutory claims for
defects
The warranty period is not prolonged by repairs
effected under the warranty. This also applies to
replaced and repaired components. Any damage
and defects present at the time of purchase must be
reported immediately after unpacking. Repairs
carried out after expiry of the warranty period shall
be subject to a fee.
Scope of the warranty
This appliance has been manufactured in accord-
ance with strict quality guidelines and inspected
meticulously prior to delivery.
The warranty covers material faults or production
faults. The warranty does not extend to product
parts subject to normal wear and tear or to fragile
parts which could be considered as consumable
parts such as switches, batteries or parts made of
glass.
The warranty does not apply if the product has
been damaged, improperly used or improperly
maintained. The directions in the operating instruc-
tions for the product regarding proper use of the
product are to be strictly followed. Uses and
actions that are discouraged in the operating
instructions or which are warned against must be
avoided.
This product is intended solely for private use and
not for commercial purposes. The warranty shall be
deemed void in cases of misuse or improper
handling, use of force and modifications/repairs
which have not been carried out by one of our
authorised Service centres.
The warranty period does not apply to
■ Normal reduction of the battery capacity
overtime
■ Commercial use of the product
■ Damage to or alteration of the product by the
customer
■ Non-compliance with safety and maintenance
instructions, operating errors
■ Damage caused by natural hazards
Warranty claim procedure
To ensure quick processing of your case, please
observe the following instructions:
■ Please have the till receipt and the item number
(e.g.IAN12345) available as proof of purchase.
■ You will find the item number on the type plate
on the product, an engraving on the product,
on the front page of the operating instructions
(below left) or on the sticker on the rear or
bottom of the product.
■ If functional or other defects occur, please
contact the service department listed either by
telephone or by e-mail.
■ You can return a defective product to us free of
charge to the service address that will be
provided to you. Ensure that you enclose the
proof of purchase (till receipt) and information
about what the defect is and when it occurred.
IB_360206_PHP500E3_LB8.indb 5 27.11.20 09:11
