Peloton ROW User manual

USER MANUAL

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TABLE OF CONTENTS
4
7
8
10
12
13
14
15
21
22
30
32
33
34
WARNINGS AND SAFETY INSTRUCTIONS
MEMBER SUPPORT
LABELS
GETTING TO KNOW YOUR PELOTON ROW
LOCATION REQUIREMENTS
GROUNDING INSTRUCTIONS
JOINING THE COMMUNITY
USING YOUR PELOTON ROW
CLASS SCREEN
MOVING THE PELOTON ROW AND STOWING IT UPRIGHT
MAINTENANCE AND CARE
SPECIFICATIONS
NOTICES
PELOTON ROW LIMITED HOME USE WARRANTY
WARNING:Read all precautions and instructions in this manual before using this equipment. Improper use
or maintenance can void the warranty. Keep this manual for future reference. The information in this manual
may not reflect recent updates as we continue to improve our product. Please see onepeloton.com/manuals
for the latest version of the manual.
Table of Contents

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WARNINGS AND SAFETY INSTRUCTIONS
WARNING: For safe use, read and follow
all warnings and instructions in the User
Manual, the Upright Wall Anchor Guide,
and warning labels. Use only as described.
Misuse of this equipment may result in
serious injury or death. Peloton is not
responsible for damage or injury caused by
improper use not in accordance with these
instructions.
RISK OF PERSONAL INJURY—KEEP PEOPLE
UNDER THE AGE OF 16 AWAY FROM THE
PELOTON ROW.
NEVER store the Peloton Row vertically
without properly installing and using the
Peloton Upright Wall Anchor provided.
To avoid risk of serious injury from the
Row tipping over, read and follow all the
instructions in the Upright Wall Anchor
Guide provided.
Always remain alert while using the Peloton
Row. Cease exercise if you feel faint or dizzy.
Metrics on the screen, including heart rate
monitoring, may be inaccurate. Use values
for reference only.
Inspect the Peloton Row before use and do
not use if it appears damaged or inoperable.
Use only Peloton original parts. Use of
unauthorized parts could damage the
Peloton Row, impair its operation and
cause serious injury. Damage caused by
unauthorized parts is not covered by the
express warranty.
Do not attempt to service the Peloton Row
yourself other than performing the basic
maintenance described in this manual or
instructed by a Peloton Member Support
Representative. Service other than basic
maintenance should be performed by
authorized personnel.
The power cord must never pass under the
Peloton Row. Never operate the Row if it
isn’t working properly, or if the power cord
has been damaged. Keep power cord away
from heated surfaces, sharp edges, and
water. Always keep the power cable clean
and dry. Sweat, spills, and other damage
to the power cable may result in property
damage or bodily harm.
To reduce the risk of burn, fire, electric
shock, or injury to persons, connect this
appliance only to a properly grounded
outlet. See the Grounding Instructions in
this manual.
This equipment should not be left
unattended when plugged in. Always turn
the power switch to the off position and
unplug the Peloton Row from the electrical
outlet immediately after using and before
cleaning, assembling or disassembling it.
Do not operate where aerosol (spray)
products are being used or where oxygen is
being administered
Do not carry this appliance by its cord or
use its cord as a handle.
If you are not able to lift more than 40 lbs/
18 kg, get assistance in stowing, unstowing
or moving the Peloton Row.
The Peloton Row must be stored a) flat on
the ground with the touchscreen upright OR
b) vertically, with the touchscreen folded
down and anchored to a wall using the
Upright Wall Anchor. Storing the Row in any
other manner could result in:
• Injury to yourself and/or bystanders,
• Damage to the Peloton Row or,
• Damage to personal property.
WARNING: For your safety, Peloton
recommends professional installation of
the Peloton Upright Wall Anchor, such as
by a handyman, appliance installer or local
hardware retailer.
The Upright Wall Anchor is designed to be
installed through drywall, on a load-bearing
wall into a wooden stud only. Do not install
into drywall alone, metal studs, or masonry.
Always verify that the Upright Wall Anchor
is securely mounted to the wall and check
for damage before using. DO NOT use the
Upright Wall Anchor if any damage is visible.
Using a damaged Upright Wall Anchor
could result in injury to persons, animals or
personal property.
The tether and clip move freely and could
present a strangulation hazard. Always wrap
the tether securely around the mounting
bracket when the Peloton Upright Wall
Anchor is not in use.
People under the age of 16 and persons
with reduced physical, sensory, or mental
capabilities that impair the safe use of the
equipment must not use the Row. People
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MEMBER SUPPORT
Member satisfaction is a top priority for
Peloton. If you require assistance or are
experiencing issues with your Peloton Row,
please contact Member Support for
additional help.
support.onepeloton.com
When you contact Member Support, have the
following information ready:
• Row ID/serial number*
• Purchase Date
• Your order number or the email address
associated with your Row purchase
*
Access the Row ID/serial number from the
touchscreen by tapping the menu icon at the
lower right, and select About.
Member Support
with a lack of experience and knowledge
must be given supervision or instruction
before using the Row. Do not allow children
of any age to perform maintenance.
The Row is intended for users ages 16 and
over weighing under 300 lbs/136 kg.
Consult a physician before beginning a new
fitness plan. Incorrect or excessive training
can result in serious injury.
Never put your fingers near the seat or rail
when using or storing the Row. Exposed
moving parts can cause serious injury.
Keep clear.
To avoid serious injury, keep loose clothing,
exercise equipment, furniture and other
objects as well as animals clear of the Row.
Make sure you have 24 in/0.6 m of clearance
on either side of the Row.
Keep towels away from the seat and rail.
Make sure your shoelaces don’t extend
past the soles of your shoes. Always wear
appropriate footwear when using the Row.
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You may experience chafing or sores on
your hands due to repetitive friction when
you first begin rowing. Chafing and sores
will usually develop into callouses over time.
Improper handle grip can also cause
persistent chafing, sores and wrist pain.
Always follow instructions for proper
handle grip.
Allow time for your skin to recover between
workouts if necessary. Ensure that chafing
or sores are properly cared for. See a
physician if chafing, sores or other skin
irritation persists despite rest and proper
care.
To avoid risk of injury, use only on a solid,
level surface.
Do not store or operate the Row outdoors,
at high humidity levels, or in damp or wet
locations. The Row is designed for home
use. Do not use in a commercial or rental
setting.
SAVE THESE INSTRUCTIONS.

8
Familiarize yourself with all warnings on the Peloton Row before use. If any label is damaged
or lost, contact member support at support.onepeloton.com for a replacement immediately.
Labels
The serial number on the Product Label indicates
this unit’s date of construction. For example,
‘RAIDP1200417xxxx’ would mean that the unit was
constructed on 17 April 2020.
B
A
C
03.03.2022
CAESAR WARNING LABEL - NORTH AMERICA
outlined
not outlined
4.0mm 1.55mm Overprint AreaFor consumer use only Die Line (DO NOT PRINT)
Pantone 152 C
Black
RISK OF PERSONAL INJURY - KEEP CHILDREN UNDER THE AGE OF 16 AWAY FROM THE MACHINE.
Misuse of this equipment can result in serious injury or death  For safe use, all warnings and safety instructions must be read,
understood and followed in the User Manual and Upright Wall Anchor Guide prior to use  NEVER store the Row vertically without
using the Upright Wall Anchor  Incorrect or excessive training can result in serious injury  Inspect the Row before use and do not
use if it appears damaged or inoperable  To avoid a risk of injury, only use the Row on a solid level surface  Never put your fingers
near the seat or rail when the Row is in use. Exposed moving parts can cause serious injury. Keep clear  To avoid serious injury,
keep loose clothing, exercise equipment, furniture and other objects clear of the Row  Maximum user weight: 300 lb / 136 kg
 For consumer use only
RISQUE DE BLESSURES CORPORELLES - TENIR LES ENFANTS DE MOINS DE 16 ANS À L’ÉCART DE L’APPAREIL.
Une mauvaise utilisation de cet équipement peut entraîner des blessures graves, voire mortelles  Pour une utilisation sécuritaire,
tous les avertissements et les instructions de sécurité doivent être lus, compris et suivis dans le guide de l’utilisateur et le guide
accompagnant le système de fixation murale verticale avant l’utilisation  Ne JAMAIS ranger le Row à la verticale sans utiliser le
système de fixation murale verticale  Un entraînement incorrect ou excessif peut entraîner des blessures graves  Veuillez
inspecter le Row avant de l’utiliser et ne pas l’utiliser s’il semble endommagé ou défectueux  Pour prévenir toute blessure,
n’utilisez le Row que sur une surface plane et solide.  N’approchez jamais les doigts du siège ou du rail pendant l’utilisation du
Row. Les pièces mobiles exposées peuvent provoquer des blessures graves. Tenez-vous à l’écart  Pour éviter toute blessure
grave, tenez les vêtements amples, les appareils d’exercice, les meubles et autres objets à l’écart du Row  Poids maximal de
l’utilisateur : 136 kg (300 lb)  Pour usage grand public uniquement
1035824
WARNING / AVERTISSEMENT
C
A
B
04.26.2022
CAESAR PRODUCT LABEL - UNIVERSAL
4.35mm 2.0mm Die Line (DO NOT PRINT)
Pantone Black C
Pantone Cool Gray 11C
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LABELS

B
A Power Button
(on back of Touchscreen)
BVolume Control
CMonitor Arm
DBase
EPower Cord
FWheels
GPower Switch
(under the Base)
HRowing Handle
I Foot Rest
JRail Handle
KRail
LRail Foot
MSeat
NHeel Slide
OAccessory Tray
PTouchscreen
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G
J
LH F
E
C
I
M
K
O
A
D
P
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GETTING TO KNOW YOUR PELOTON ROW
Touchscreen swivels 45 degrees left
and right and 25 degrees up and down.
N

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GROUNDING INSTRUCTIONS
12
24 in/60cm
Location Requirements
24 in/60cm
• Make sure there is a clearance of no less than 24 in/60 cm on both sides of the
Peloton Row.
• Keep the dimensions of the Row in mind when determining the location (Height/
length: 7 ft 10 in/2.39 m; width: 24 in/60 cm).
• Do not store the Row near heaters.
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This product must be grounded. If it should malfunction or break down, grounding provides a
path of least resistance for electric current to reduce the risk of electric shock. This product
is equipped with a cord that has an equipment-grounding conductor and a grounding plug.
The plug must be plugged into an appropriate outlet that is properly installed and grounded in
accordance with all local codes and ordinances.
DANGER: Improper connection of the equipment-grounding conductor can result in a risk
of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to
whether the product is properly grounded. Do not modify the plug provided with the product –
if it will not fit in the outlet, have a proper outlet installed by a qualified electrician.
This product is for use on a nominal 120-volt circuit and has a grounding plug that looks like
the plug illustrated in the figure. Make sure that the product is connected to an outlet having
the same configuration as the plug. Do not use an adapter with this product.
Grounded Outlet
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USING YOUR PELOTON ROW
• Adjust the heel slide length so the foot strap rests across the crease of your shoe. The strap
should not hurt the top of your foot when you lift your heel while keeping your toes flat against
the foot rest. If it does, adjust the heel slide again so that the strap crosses your foot closer to
your toes.
• Tighten the foot strap but leave enough room to insert two fingers between your shoe and the
strap.
Always wear appropriate footwear when using your Peloton Row. See the Peloton Row 101 videos
for more information.
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STRAPPING IN YOUR FEET
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CONNECTING TO YOUR WI-FI
• Select your Wi-Fi network
• Enter the password
• Tap Connect
LOGGING IN
When you log in for the first time, you will
need ONE of the following:
• Your Subscription Activation Key
• The username and password you set up
when you purchased your Peloton Row
CREATING YOUR PROFILE
Now create your profile. Once you've created your profile, you can let another person use
your Peloton Row by adding another profile. Tap the icon next to your username at the lower
left of the screen and select Add/Remove Profiles. The new user can log in with an existing
Peloton account or tap Create an Account to set up a new one.

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USING YOUR PELOTON ROW
Position your hands wide apart so your little fingers are at the ends of the handle. Hold the handle
loosely so your knuckles are directly on top of the handle and your palms are not touching it.
Your wrists should be horizontal, forming a straight line with the handle strap, and the handle
should rotate smoothly under your fingers throughout the stroke.
HOLDING THE HANDLE
The Peloton Row drag factor is set to a default value that's just right for taking Peloton classes.
Technically experienced rowers might want to adjust it depending on how their body works most
efficiently. People who are new to rowing might find that it's difficult to keep proper form at
drag factors that are higher or lower than the default setting, which could lead to injury. You'll
get a great workout at any drag factor setting, but we recommend sticking with the default drag
factor for the best experience.
DRAG FACTOR
VOLUME
ADJUSTING YOUR VOLUME
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USING YOUR PELOTON ROW
SELECTING A CLASS
• Live and on-demand classes are available.
• Filter by instructor, class length, class type and more.
• If the workout does not include a warmup or cooldown, they are available separately.
• Select More for a Scenic Row or Just Row experience.
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When setting up your Peloton Row, you will be prompted to calibrate your form.
To confirm your calibration, make sure the Form Assist figure is following your motions during
your first workout. Once calibrated, Form Assist will provide real-time form feedback and form
summaries after workouts.
If the Form Assist figure seems to be out of sync with your movements, it may need to be
recalibrated. To recalibrate, tap into your profile and select Calibrate.
CALIBRATION: ACTIVATING YOUR FORM ASSIST CLASS TYPES
Row classes
Take place only on the Row.
Bootcamp
Part of the class is on the Row
and part is off the Row.
Strength/Yoga/Cardio
Take place off the Row.

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CLASS SCREEN
FORM ASSIST
RHYTHM WAVE
helps you achieve a smooth
stroke rhythm
WARNING: Heart rate monitoring
systems may be inaccurate.
Overexercising may result in serious
injury or death. If you feel faint, stop
exercising immediately. Use metrics
on the screen for reference only.
LEADERBOARD
yThe Leaderboard shows all
participants in a class
yFilter by Friends, Tags,
or use #HereNow to see
who is rowing right now
H E A R T R A T E
Heart rate is measured when
you connect a heart rate
monitor
OUTPUT
Stroke power
CLASS TIMER
Your Class Timer shows
class segments and your
progress within the class
STROKE RATE
Your current Pace, in
strokes per minute
PACE
The time it would take to go
500m at your current speed
Class Screen

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MOVING THE PELOTON ROW AND STORING IT UPRIGHT
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
NEVER store the Peloton Row vertically
without properly installing and using the
Peloton Upright Wall Anchor provided.
To avoid risk of serious injury from the
Row tipping over, read and follow all the
instructions in the Upright Wall Anchor
Guide provided.
If you are not able to lift more than 40 lbs/
18 kg, get assistance in stowing, unstowing or
moving the Row.
Always verify that the Upright Wall Anchor is
securely mounted to the wall and check for
damage before using.
For your safety, Peloton recommends
professional installation of the Peloton Upright
Wall Anchor, such as by a handyman, appliance
installer or local hardware retailer.
The Upright Wall Anchor is designed to be
installed through drywall, on a load-bearing
wall into a wooden stud only. Do not install into
drywall alone, metal studs, or masonry.
2
Pivot the touchscreen all the
way down.
1
Power off the Row and unplug it.
3
Move the seat all the way forward. Be
careful not to pinch your fingers as
the seat moves freely.
P O W E R
SWITCH

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MOVING THE PELOTON ROW AND STORING IT UPRIGHT


4
Press the touchscreen release button. Carefully lower the touchscreen arm
until you hear a click. Confirm that
the touchscreen arm is locked into
place before attempting to move the
Peloton Row.
Click
WARNING: To avoid instability when
stowing the Row vertically, the touch-
screen must be stored with the monitor
arm in the lowered position shown.

26
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MOVING THE PELOTON ROW AND STORING IT UPRIGHT
5
Lift the rail foot until you can reach the rail
handle. The wheels will now be engaged so
if you're moving the Peloton Row, you can
roll it to the desired location.
6
When stowing the Peloton Row, carefully lift
it until it is fully upright. Be careful to leave
enough space between the Row and the wall
so your Row doesn't collide with the wall
when you're tipping it up.

28
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

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MOVING THE PELOTON ROW AND STORING IT UPRIGHT
8
Center the Peloton Row in front of the
Peloton Upright Wall Anchor with the rail
foot and handle facing out.
WARNING: Never store the Peloton Row
vertically on the Peloton Mat or any other
mat. Always roll the mat up with the logo
facing out and store it where it will not be a
tripping hazard.
9
Unwind the tether and loop the tether and
carabiner around the rail and through the
rail handle.
Clip the carabiner to the tether.

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MAINTENANCE AND CARE
Maintenance and Care
WARNING: To avoid risk of injury, service (other than the procedures described here or
specifically instructed by a Member Support representative) must be performed by an
authorized technician.
AFTER EVERY CLASS
• Before stowing the Peloton Row
upright, make sure the Accessory Tray
is cleared of any items.
WEEKLY
• Check the power cord for damage.
• Clean the area underneath the Peloton
Row.
• Verify that the Upright Wall Anchor is
securely attached to the wall.
BEFORE EVERY CLASS
• Check the area around and underneath
the Peloton Row for potential
obstructions.
• Inspect the Peloton Row before use and
do not use if it appears damaged or
inoperable.
M O N T H LY
• Check the entire Row for wear and
damage, especially the handle strap
and foot straps.
• If using the Upright Wall Anchor,
regularly remove the front cover of the
Upright Wall Anchor and verify that the
tether is not frayed, it is secured to the
mounting bracket and the bolts are
secured to the wall.
WARNING: Always unplug the Row prior to cleaning. After
cleaning, make sure the power cord is free of any moisture
before plugging it back in.
• Clean the Row thoroughly using a
damp cloth and a mild household
cleaner diluted in water. Do not use
harsh cleaning products containing
bleach or ammonia.

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SPECIFICATIONS
32
DIMENSIONS
Total : 7 ft 10 in L x 24 in W/2.39 m L x 61 cm W
Weight: 156.5 lb
Foot stretcher: women's size 5 - men's size 13.5
TECHNOLOGY
Screen : 23.8 in/60.5 cm 1080p HD touchscreen
Camera : 8MP still photo/1080P video camera
with privacy cover
4 Digital Microphone Array
Sound:
Front-facing stereo speakers, 2.2 channel
with rear-facing woofers
80Hz to 20KHz frequency response
Connection:
WiFi 802.11 a/b/g/n/ac, MIMO 2x2 Antenna
ANT+™ wireless
Bluetooth® 5.0
Specifications
POWER REQUIREMENTS :
Universal AC input: 100-240Vac, 50-60Hz, 1.5A-0.65A
PERFORMANCE
Screen Adjustment : 0-25 degree vertical tilt
Screen Adjustment : 0-45 degree horizontal tilt
USER REQUIREMENTS
Height : 4 ft 11 in - 6 ft 5 in/150 - 195 cm
Weight : under 300 lb/136 kg
Age : 16 years or older
This device complies with part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) this device
must not cause harmful interference, and
(2) this device must accept any interference
received, including interference that may
cause undesired operation.
NOTE:This equipment has been tested and
found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radiate
radio frequency energy and, if not installed
and used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation. If this equipment
does cause harmful interference to radio
or television reception, which can be
determined by turning the equipment off and
on, the user is encouraged to try to correct
the interference by one or more of the
following measures:
1
2Increase the separation between the

3 Connect the equipment to an outlet on a
circuit different from that to which the

4Consult the dealer or an experienced

CAUTION:
1To comply with FCC RF exposure
compliance requirements, a separation
distance of at least 20 cm must be
maintained between the antenna of
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2This transmitter must not be co-located
or operated in conjunction with
any other antenna or transmitter.
Waste electrical products should not be
disposed of with household waste. Please
recycle where facilities exist. Check with
your local authority or retailer for recycling
advice.
This product is ANT+™ certified and is
compatible with ANT+ sensors that support
heart rate monitoring.
DISTRIBUTED BY:
Peloton Interactive, Inc.
441 9th Ave, 6th Floor
New York, NY 10001
Notices

34 35
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WARRANTY
FRAME: FIVE YEARS
Peloton warrants the frame (excluding any
moving parts attached to the structural
frame) against defects in workmanship and
materials for a period of five years from the
date of original delivery.
ROW COMPONENTS: 12 MONTHS
Peloton warrants the components and all
original parts of the Product against defects
in workmanship and materials for a period
of 12 months from the date of original
delivery.
LABOR: 12 MONTHS
For a Product originally assembled by an
authorized Peloton technician, Peloton
will cover the labor cost for the repair or
replacement made under this Limited
Warranty for a period of 12 months from
the date of original delivery. Except where
applicable law requires otherwise, repair
labor is not covered if the Product is moved
to a location that is outside of Peloton's
service area.
Peloton Row
Limited Home Use Warranty
Peloton Row Limited Warranty ("Limited
Warranty”)
Peloton Interactive, Inc. ("Peloton") extends
the following Limited Warranty, which
applies only to non-commercial, in-home,
indoor use of the Peloton Row sold directly
by Peloton (“Product”). Any other use of the
Product shall void this Limited Warranty.
During the applicable Limited Warranty
periods described below, the covered
components of the Product will be free
of defects or malfunctions during normal
use. Certain exclusions apply, as further
described in this Limited Warranty.
What is covered by this Limited Warranty?
The Limited Warranty applies to the
following components of the Product only,
for the time periods indicated. The Limited
Warranty applies only against defects
discovered within the applicable Limited
Warranty period.
HD TOUCHSCREEN: 12 MONTHS
Peloton warrants the touchscreen against
defects in workmanship and materials for
a period of 12 months from the date of
original delivery.
USA
EXCLUSIONS AND LIMITATIONS
Who is covered by this Limited Warranty?
The original owner of the Product or original
giftee of the Product. The Product must
remain in the possession of the original
purchaser, or, for a gifted Product, the
owner of the original membership attached
to that Product. This Limited Warranty
is not transferable beyond the owner of
the original membership attached to the
Product.
What is NOT covered by this Limited
Warranty?
This Limited Warranty does not apply to:
• Any other Peloton products or services
not expressly referred to under the
heading “What is covered by this
Limited Warranty?” above, non-Peloton
products or labor not approved in
advance by Peloton Member Support,
a Product that is, or that Peloton
reasonably believes to be, stolen,
counterfeit, or purchased from an
unauthorized distributor or reseller, a
Product purchased or used outside the
U.S. or Canada, a Product that is moved
outside of Peloton’s service area in
the U.S. or Canada, and units missing
serial numbers.Warranty coverage is
limited to any area which Peloton sells
the Product to in the United States and
Canada.
• Software, even if sold with or
embedded in the Product (except to
the extent required by applicable law),
or Internet connectivity. Peloton does
not warrant that the operation of the
Product will be uninterrupted or
error-free.
• Data loss, including any damages or
costs related to data recovery, removal,
and installation. Peloton does not
warrant that it will be able to repair or
replace the Product under this Limited
Warranty without risk to or loss of
information or data stored on the
Product.
• Damage or equipment failure due to
normal wear and tear, installation,
relocation, repair, improper or negligent

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Limited Home Use Warranty
assembly of the Product or any
accessories, or maintenance (other than
in each case that is caused by a Peloton
authorized service technician), use
of the Product beyond its design and
intended purpose, use of the Product
with parts or accessories from third
parties, or with parts or accessories not
originally intended for or compatible
with the Product, or any use contrary to
the instructions in the Peloton Row User
Manual, the technical specifications or
other published guidelines relating to
the Product.
• Damage or equipment failure due to
accident, abuse, improper or abnormal
use, neglect, corrosion, discoloration
of paint or plastic (or any other change
in cosmetic appearance that does not
affect performance), theft, vandalism,
fire, flood, wind, lightning, freezing or
other natural disasters or acts of God
of any kind, electrical wiring, power
reduction, power fluctuation or power
failure from whatever cause, unusual
atmospheric conditions, collision,
introduction of foreign objects, or
modifications that are unauthorized or
not recommended by Peloton.
• Incidental or consequential damages;
or economic loss, loss of property or
profits, or loss of enjoyment or use.
To the extent permitted by applicable
law, Peloton is not responsible or
liable for indirect, special, incidental
or consequential damages, economic
loss, loss of property or profits,
loss of enjoyment or use, or other
consequential or punitive damages of
any nature whatsoever in connection
with the purchase, use, repair or
maintenance of equipment or parts,
and Peloton will not provide monetary
or other compensation for any
such repairs or replacement parts
costs, including but not limited to
gym membership fees, work time
lost, cost of substitute equipment,
diagnostic visits, maintenance visits
or transportation. Some states do not
allow the exclusion or limitation of
incidental or consequential damages,
so the above limitation or exclusion
may not apply to you.
• Use of the Product for commercial
purposes or for any use other than
normal use in a single family or
household.
• Any attempt to move or repair fitness
equipment creates a risk of injury
and property damage. Peloton is not
responsible or liable for any damage or
injury incurred during, or as a result of,
any move, repair or attempted repair
of equipment by anyone other than a
Peloton authorized service technician.
All moves or repairs attempted by
you or your agents are undertaken AT
YOUR OWN RISK and Peloton will have
no liability for any injury to persons or
property arising from such attempted
moves or repairs.
• Labor will no longer be covered by
this Limited Warranty if the Product
is moved outside of Peloton's service
area.
What do you need to do to make a claim
under the Limited Warranty?
To make a claim under this Limited
Warranty, you must, upon discovering any
nonconformity or defect:
• cease using the Product;
• provide Peloton Member Support with:
• the serial number or order number
of your Product (if applicable)
• a copy of the dated receipt, or other
proof of purchase indicating the
date purchased
• a description of the nonconformity
or defect
• photographs of the nonconformity
or defect where they may assist
Peloton Member Support to assess
the claim.
• If Peloton Member Support determines
that it is necessary to return the Product
or a component, Peloton Member
Support will arrange for a collection of
the Product or provide you with a prepaid
shipping label for the components. You
must follow all directions provided by
Peloton Member Support and ensure that

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WARRANTY
Peloton’s cost.
• To the extent that the Product or
component is capable of retaining user
generated data, you should be aware
that repairs may result in the loss of
that data.
• All exchanged components or Products
replaced under this Limited Warranty
become the property of Peloton after
the repair or exchange.
Any disputes between you and Peloton
related to this Limited Warranty or the
Product will be governed by the then-current
dispute resolution procedures in Peloton’s
Terms of Service, available at
www.onepeloton.com/terms-of-service.
*This Limited Warranty is the exclusive
warranty given by Peloton and supersedes
any prior, contrary or additional
representations. The duration and remedies
of all implied warranties, including the
warranties of merchantability and fitness
for a particular purpose, are limited to the
duration of this express Limited Warranty.
the defective Product or components
are properly packed to protect it
from damage during shipping. If
you do not do so, Peloton will not be
responsible for any damage that occurs
to the Product or component during
shipment.
Contact Member Support if you believe you
need services.
Claims must be made within the specified
warranty period.
What happens after you submit a claim?
• If, within the applicable Limited
Warranty period, a defect arises in the
Product or a warranted component
that is covered by this Limited
Warranty and you submit a claim to
Peloton under this Limited Warranty,
then without excluding, restricting or
modifying any other rights to which
you may be entitled under applicable
laws, Peloton will, at its option and as
its sole obligation, either replace the
defective or malfunctioning Product
or component of the same or a
comparable model, or repair it.
• Any replacement or repaired
component shall be warranted for
the remainder of the original Limited
Warranty period or 30 days, whichever
is longer, or for any additional period
that is required by applicable law.
Where permitted by law, replacement
units, parts and electronic components
reconditioned to as-new condition by
Peloton or its vendors may sometimes
be supplied as warranty replacement
and constitute fulfillment of warranty
terms. Products presented for repair
may be replaced by refurbished
Products of the same type rather than
being repaired. Refurbished parts may
be used to repair the Products.
• If a successful claim is made for a
defect that is covered by this Limited
Warranty within the Limited Warranty
periods identified above, any shipping
costs to return the relevant component
to Peloton or the cost of Peloton
collecting the relevant part(s) will be at
Some states do not allow limitations on
how long an implied warranty lasts, so that
limitation may not apply to you.
The remedies described above are your
sole and exclusive remedies and Peloton’s
entire liability for any breach of this Limited
Warranty. Peloton’s liability shall under no
circumstances exceed the actual amount
paid by you for the defective product, nor
shall Peloton under any circumstances be
liable for any consequential, incidental,
special or punitive damages or losses,
whether direct or indirect.
Some jurisdictions do not allow the
exclusion or limitation of incidental or
consequential damages, so the above
limitation may not apply to you.
This limited warranty gives you specific
legal rights, and you may also have other
legal rights, which vary from state to state.
Limited Home Use Warranty