Perfectone IP 500 User manual

IP500 User Manual
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IP 500 Internet
IP 500 Internet IP 500 Internet
IP 500 Internet Phone
PhonePhone
Phone
[VoIP]
[VoIP][VoIP]
[VoIP]
User Manual

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I n d e x
1. Introduction................................................................................................................................ 3
1.1 Hardware Overview...............................................................................................................3
1.2 Software Overview ................................................................................................................3
1.3 Operating requirements: .......................................................................................................4
1.4 Electric requirements: ...........................................................................................................4
1.5 Size: ...................................................................................................................................... 4
1.6 Phone diagram ...................................................................................................................... 4
1.7 Keypad description................................................................................................................ 5
2. Installating the IP Phone ........................................................................................................... 5
3. Setup the VoIP Phone by Keypad............................................................................................. 8
3.1 Keypad Setting List ...............................................................................................................8
4. Setup the VoIP Phone by Web Browser ................................................................................. 12
4.1 Login.................................................................................................................................... 12
4.2 System Information for the VOIP PHONE ..........................................................................12
4.3 Phone Book......................................................................................................................... 13
4.4 Phone Setting...................................................................................................................... 14
4.5 Network ...............................................................................................................................17
4.6 SIP Settings......................................................................................................................... 20
4.7 NAT Trans. ..........................................................................................................................24
4.8 Others.................................................................................................................................. 24
4.9 System Authority .................................................................................................................25
4.10 Save Change ...................................................................................................................... 26
4.11 Update.................................................................................................................................26
4.12 Reboot.................................................................................................................................27
5. Setup the VoIP Phone by using Console (Hyper Terminal) .................................................... 28
5.1 Configure the COM port ......................................................................................................28
5.2 Login into the VoIP Phone...................................................................................................29
5.3 Using CLI command to configure the VoIP Phone..............................................................30
6. Phone function list................................................................................................................... 36

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1. Introduction
IP is abbreviation of Internet Protocol. An IP phone is a telephone transporting voice by grouping
data package of IP protocol. IP phone can be used on IP Networks from an enterprise-wise LAN to a
city-wide WAN.
An IP phone transports voice message over data communication network at extremely low price but
of excellent sound quality just like ordinary fixed telephone lines do. With our IP500 Internet phone,
you’re going to save dramatically on internetional calls.
With its unique generalized outline and linner line modes. IP500 Internet phone functions much like
an ordinary telephone switching between inner and out line, it brings great convenience to the users.
When IP500 Internet phone is in generalized inner line mode, it is free of charge to call another
IP500 wherever the destination phone is in the world. When IP500 series IP net phone is in
generalized out line mode, it can place calls to every ordinary telephones in the world at an
extremely low price.
With its stability, sound quality, compatibility and rich functionalities, IP500 leverages your wealth
with high quality communications!
1.1 Hardware Overview
• Main Chip – CM5000
• Data Memory – 16M
• Program Memory – 64M
• Ethernet Jack – 2 x 10/100M jacks
• AC/DC adapter – Input AC230V, output 9V 1200mA
1.2 Software Overview
• Network Protocol
- SIP V1 (RFC2543), V2 (RFC3261)
- IP/TCP/UDP/RTP/RTCP
- ICMP/ARP/RARP/SNTP
- TFTP Client/DHCP Client/ PPPoE Client, Static IP
- Telnet/HTTP Server
- DNS Client
• Codec
- G.711
- G.723
- G.726
- G.729A
- G.729B
• IP Assignment
- Static IP
- DHCP
- PPPoE

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• Voice Quality
- VAD(Voice Activity Detection)
- CNG(Comfortable Noise Generator)
- LEC(Line Echo Canceller)
- Packet Loss Compensation
- Adaptive Jitter Buffer
• Security
- HTTP 1.1 basic/digest authentication for Web setup
- MD5 for SIP authentication (RFC2069/ RFC 2617)
• Configuration
- Web Browser
- Telnet
- Keypad Configuration
• Firmware Upgrade
- TFTP
- HTTP
1.3 Operating requirements:
• Operation temperature: 0 to 50 ºC
• Storage temperature: -10 to 60 ºC
• Humidity: 10 to 90% no dew
1.4 Electric requirements:
• Voltage: 9V DC
• Power adaptor: AC/DC input 230V, output 9V 1200mA
• Network interface: 2 X RJ-45 Ethernet connectors
• FXO: 1 X FXO connector
1.5 Size:
204 x 187 x 75 mm (L x W x H)
1.6 Phone diagram

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1. Up key
2. Down key
3. Menu
4. Left key
5. Right Key
6. Conference
7. Transfer
8. Hold
9. Phone book
10. Confirm
11. Mute
12. Redial
13. Speaker
14. Number key
15. Reg LED
16. H/F LED
1.7 Keypad description
Key Name Description
1 “1”, “-“, “
 ”, “!”, “?”
2 “2”, “a”, “b”, “c”, “A”, “B”, “C”
3 “3”, “d”, “e”, ”f”, “D”, “E”, “F”
4 “4”, “g”, “h”, “I”, “G”, “H”, “I”
5 “5”, “j”, “k”, “l”, “J”, “K”, “L”
6 “6”, “m”, “n”, “o”, “M”, “N”, “O”
7 “7”, “p”, “q”, “r”, “s”, “P”, “Q”, “R”, ‘S”
8 “8”, “t”, “u”, “v”, “T”, “U”, “V”
9 “9”, “w”, “x”, “y”, “z”, “W”, “X”, “Y”, “Z”
0 “0”, “space”
* “*”, “•”, “:”, “@”, Switch between PSTN dialing and IP dialing
# Start dialing process
UP/DOWN This is Up↑and Down↓key
MENU This is the “Menu” key to set the IP Phone
LEFT/RIGHT
This is Left←and Right→key
CONF This is three way conference function
TRANSFER This is “Transfer” to the other phone number
HOLD This is “HOLD” function
Phone book Go to Phone book directly
Mute This is “Mute” function
OK This is “OK”, accept setting
Mute This is “Mute” function
Reg LED Show the status of IP Phone’s registration
H/F LED Show the status of Hand-Free mode.
2. Installating the IP Phone

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Before installing your IP phone, it is useful to know what kind of IP addressing your LAN or router is using.
2.1 What is the IP addressing of your network?
Most networks, including the Internet, use identification codes IP (Internet Protocol) addresses to
identify and locate the devices that share their services.
There are two systems for assigning these addresses:
 DHCP Addressing: With this system, your LAN or router automatically assigns all the
required IP parameters to any device connected to it when the device logs on.
(Some ISPs who use DHCP require a host name, which must be entered manually.)
Note: Your IP Phone is shipped from the factory with DHCP on, or enabled. So, if your LAN or
router is configured to use DHCP addressing, your IP Phone’s LAN parameters will automatically be
configured as soon as it is connected to the LAN or router and powered up.
 Static Addressing: If your LAN does not use DHCP addressing, each device
concurrently connected to it must be assigned its own unique IP address. In this
case, your LAN’s configuration information must be manually entered into the IP
phone. You will need to know the following parameters:
- IP address
- Subnet mask
- Gateway address
- Primary DNS address
- Secondary DNS address (required by some systems)
Note: If your system uses static addressing, this is a good time to make sure know these
parameters, since you will need them to configure your IP Phone. If you don’t know them, contact
your network administrator to obtain the necessary information.
2.2 Connection of the IP phone:
1. Connect handset to the base: insert handset cord into handset jack at the left side of the base.
2. Connect IP phone to Internet: Plug a RJ-45 Ethernet cable into the Ethernet jack named ‘WAN’
of the IP phone. Plug the other end of the cable into an appropriate LAN or DSL/Cable router
port or a HUB.
3. Connect IP phone to a computer if necessary: Plug a RJ-45 Ethernet cable into the Ethernet jack
named ‘LAN’ of the IP phone. Plug the other end of the cable to a computer.
4. Connect IP phone to PSTN line: Plug a RJ-11 line cord into the phone jack named ‘Line’ of the IP
phone. Plug the other end of the cord into PSTN wall jack.
5. Power on IP phone: Plug the power adapter into the Power Jack of the IP phone. Then plug the
other end of the power adapter into the appropriate wall outlet.

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3. Setup the VoIP Phone by Keypad
The configuration of the VoIP phone can be set by the keypad on the unit.
3.1 Keypad Setting List
1. Phone Book

Search:Search Phone Book.

Add entry:Add new phone number to phone book

Speed dial:Add speed dial phone number to speed dial list.

Erase all:Erase all phone number from Phone Book.
2. Call history

Incoming calls: Show all incoming call.

Dialed numbers: Show all dialed call.

Erase record: Delete call history.
o All: Delete all call history.
o Incoming: Delete all incoming call.
o Dialed: Delete all dialed out call.
3. Phone setting

Call forward
o All Forward.
 Activation: To Enabled/Disabled this function.
 Number: Forward to a Speed Dial Number.
o Busy Forward.
 Activation: To Enabled/Disabled this function.
 Number: Forward to a Speed Dial Number.
o No Answer Forward.
 Activation: To Enabled/Disabled this function.
 Number: Forward to a Speed Dial Number.
o Ring Timeout: Set the time to start the no answer forward function, ex: 20
means after 20 seconds then forward to the dedicated number.

Block Setting
o All: Block all the incoming calls
o By Time: Block all the incoming calls within a period of time
o Duration: Set the start time and end time to Block Setting.

Date/Time setting
o Date & Time: Set the IP Phone Date and Time.
o SNTP setting
 SNTP : Enabled / Disable SNTP.
 Primary SNTP: Set Primary SNTP server IP address.
 Secondary SNTP: Set Secondary SNTP server IP address.
 Time zone: Set Time zone.
 Adjustment Time: Set adjustment time period.

Volume & Gain
o Handset volume: Set Handset volume from 0~15 (max.).
o Speaker volume: Set Spearer phone volume from 0~15 (max.).
o Handset Gain: Set Handset gain from 0~15 (max.).
o Speaker Gain: Set Speaker gain from 0~15 (max.).

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
Ringer
o Ringer volume: Ringer volume setting from 0~15 (max.).
o Ringer type: Ringer tone selection from 1~4.

Auto Dial: Set Auto Dial time from 3~9 seconds.
4. Network

WLAN Setup
o IP Type
 Fixed IP client
 DHCP client
 PPPoE client
o Fixed IP setting
 IP Address
 Subnet mask
 Default Gateway
 MAC address
o PPPoE setting
 User name
 Password

LAN Setup

Bridge

NAT

DNS

Primary DNS

Secondary DNS

VLAN

Activation

VID: service provider to set your VID Priority(VID 2~4094)

CFI: Canonical Format Indicator(0~1)

Status: Show WAN and LAN IP addresses
5. SIP Settings

Service domain
o First realm
 Activation
 User name
 Display name
 Register name
 Register password
 Proxy server
 Domain server
 Outbound proxy

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o Second realm
 Activation
 User name
 Display name
 Register name
 Register password
 Proxy server Proxy
 Domain server
 Outbound proxy
o Third realm
 Activation
 User name
 Display name
 Register name
 Register password
 Proxy server Proxy
 Domain server
 Outbound proxy

Codec
o Codec type
 G.711 uLaw
 G.711 aLaw
 G.723
 G.729
 G.726-16
 G.726-24
 G.726-32
 G.726-40
o VAD: To Enabled/Disabled the Voice Active Detection function.

RTP setting
o Outband DTMF
o Duplicate RTP
 No duplicate
 One duplicate
 Two duplicate

RPort Setting: RPort Enabled/Disabled

Hold by RFC : On the talk state selece the hold for disable or enable(RCF:3261)

Status
o First Realm: First SIP server register status
o Second Realm: Second SIP server register status
o Third Realm: Third SIP server register status
6. NAT Transversal

STUN setting
o STUN: To Enabled/Disabled this function.
o STUN server

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7. Administrator

Auto Config
o Config mode
 Disable
 TFTP
 FTP
o TFTP server: Setting the TFTP server IP address.
o FTP server: Setting the FTP server IP address
o FTP Login Name: Setting the FTP login name
o FTP Password: Setting the FTP password

Default setting

System Authentication: To do the SIP setting from Keypad, need to input the password
first. Default is “test”.

Version

Watch dog

Restart

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4. Setup the VoIP Phone by Web Browser
The VoIP Phone provides a built-in web server. You can use Web browser to configure the VoIP Phone.
First please input the IP address in the Web page. In the end of IP address, please add the port number
“:9999”. Ex:http://192.168.1.100:9999
4.1 Login
4.1.1 Please input the username and password into the blank field. The default setting is:
1. For Administrator, the username is: root; and the password is: test. If you use the account login,
you can configure all the setting.
2. For normal user, the username is: system or user; and the password is: test. If you use the
account login, but you cannot configure the SIP setting.
4.1.2 Click the “Login” button will move into the VOIP PHONE web based management information
page.
4.1.3 If you change the setting in the Web Management interface, please do remember to click the
“Submit” button in that page. After you finished the change of the setting, click the “Save” function
in the left side, and click the Save Button. When you finished the setting, please click the Reboot
function in the left side, and click the Reboot button in that page. After the system restart, all the
setting can work properly.
4.2 System Information for the VOIP PHONE
4.2.1 When you login the web page, you can see the VOIP PHONE current system information like
firmware version, company… etc in this page.
4.2.2 Also you can see the function lists in the left side. You can use mouse to click the function you
want to set up.

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4.3 Phone Book
4.3.1 In Phone Book contains Phone Book and Speed Dial Settings. You can setup the Phone Book
and Speed Dial number. The Phone Book can store 140 phone numbers and the Speed Dial can
store 10 phone numbers. If you want to use Speed Dial you just dial the speed dial number (from
0~9) then press “#”.
4.3.2 In the Phone Book function you can add/delete the phone number in the phone book list. You can
input maximum 100 entries phone book list.

If you need to add a phone number into the phone book, you need to input the position, the
name, and the phone number (by URL type). When you finished a new phone list, just click
the “Add Phone” button.

If you want to delete a phone number, you can select the phone number you want to delete
then click “Delete Selected” button.

If you want to delete all phone numbers, you can click “Delete All” button.
4.3.3 In Speed Dial setting function you can add/delete Speed Dial number. You can input maximum 10
entries speed dial list.

If you need to add a phone number into the Speed Dial list, you need to input the position,
the name, and the phone number (by URL type). When you finished a new phone list, just
click the “Add Phone” button.

If you want to delete a phone number, you can select the phone number you want to delete
then click “Delete Selected” button.

If you want to delete all phone numbers, you can click “Delete All” button.

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4.4 Phone Setting
4.4.1 In Phone Setting contains Call Forward, SNTP Settings, Volume Settings, Melody Settings, Block
Setting, and Auto Dial Setting functions.
4.4.2 Call Forward function: you can setup the phone number you want to forward in this page. There
are three type of Forward mode. You can choose All Forward, Busy Forward, and No Answer
Forward by click the icon.

All Forward: All incoming call will forward to the number you choosed. You can input the
name and the phone number in URL field. If you select this function, then all the incoming
call will direct forward to the speed dial number you choose.

Busy Forward: If you are on the phone, the new incoming call will forward to the number
you choosed. You can input the name and the phone number in URL field.

No Answer Forward: : If you can not answer the phone, the incoming call will forward to
the number you choosed. You can input the name and the phone number in URL field.
Also you have to set the Time Out time for system to start to forward the call to the number
you choosed.

When you finished the setting, please click the Submit button.

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4.4.3 SNTP Setting function: you can setup the primary and second SNTP Server IP Address, to get
the date/time information. Also you can base on your location to set the Time Zone, and how long
need to synchronize again. When you finished the setting, please click the Submit button.
4.4.4 Volume Setting function: you can setup the Handset Volume, Ringer Volume, and the Handset
Gain. When you finished the setting, please click the Submit button.

Handset Volume is to set the volume you hear from the handset.

Speaker Volume is to set the volume you hear from the speaker phone.

Ringer Volume is to set the ringer volume.

PSTN-Out Volume is to set PSTN send volume.

Handset Gain is to set the volume send out from the handset.

Speaker Gain is to set the volume send out from the micro phone.

PSTN-In Gain is to set PSTN receving volume.
4.4.5 Melody Setting function: you can select the melody for the imcoming call. When you finished the
setting, please click the Submit button.

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4.4.6 Block Setting function: you can setup the Block Setting to keep the phone slience. You can
choose Always Block or Block a period.

Always Block: All incoming call will be blocked until disable this feature.

Block Period: Set a time period and the phone will be blocked during the time period. If the
“From” time is large than the “To” time, the Block time will from Day 1 to Day 2.

When you finished the setting, please click the Submit button.
4.4.7 Auto Answer function: You can set the Auto Answer function to answer the incoming call by the
phone. If the call is come from the IP, then the TA can let user to redial the call to PSTN phone
number. If the call is coming from PSTN, then the TA can let user to redial to IP Phone number.
Auto Answer Counter is to set after the ring count meet the number you set then the auto answer
will enable. For security issue, You’d better to set the PIN Code. If you have set the PIN code,
you will hear a tone to inform you input the PIN Code then you can dial out.
4.4.8 Dial Plan function: This function is when you input the phone number by the keypad but you don’t
need to press “#”. After time out the system will dial directly.

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
Symbol explan:


Replace rule:If replace prefix code is ON and prefix number is matched with rule then 005
will replace prefix.

Auto Dial Time : Stop dialing after seconds then send dial number out.

Dial Plan: When match with pattern then send dial number out but if fisrt digit is ‘0’ then dial
plan will be ignored.
Example:
*xx If matched with one of *00,*01….*99 then will send number out
#xx If matched with one of #00,#01….#99 then will send number out
10x If matched with one of 100,101….109 then will send number out
11x If matched with one of 110,111….119 then will send number out
Xxxxxxxx If dial with 8 digits then send number out

Auto Prefix : Number for add before dial number.

Prefix Unset Plan : When first digit or dial numeb match with pattern then ignore auto
prefix.

When you finished the setting, please click the Submit button.

If there is nothing need to change, please click the Save Change Item in the left side, then
click the Save button. The change you made will save into the system and the system will
Reboot automatically.
4.5 Flash Time Setting function: When you use the PSTN Phone and you need to press the Hook to
do the Flash (Switch to the other phone line or HOLD), this function is for you to set the time you
press the Hook to represent the Flash function.
4.5.1 Call Waiting Setting function: If user doesn’t want to be inform there is a new incoming call, user
can set the function off.
4.6 Network
4.6.1 In Network you can check the Network status, configure the Network Settings and DDNS
settings.
x or X 0,1,2,3,4,5,6,7,8,9
+ or

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4.6.2 Network Status: You can check the current Network setting in this page.
4.6.3 WAN Settings: You can configure the VoIP Phone Network setting in this page.

You can choose Brigde or NAT for the LAN mode. If you set the Bridge On, then the two
Fast Ethernet ports will be transparent.

The WAN setting item is to setup the LAN port’s network environment. You may refer to
your current network environment to configure the VoIP Phone properly.

The PPPoE Configuration item is to setup the PPPoE Username and Password. If you
have the PPPoE account from your Service Provider, please input the Username and the
Password correctly.

When you finished the setting, please click the Submit button.
4.6.4 LAN Settings: You can configure the VoIP Phone Network setting in this page.

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4.6.5 DDNS Setting: You can configure the DDNS setting in this page. You need to have the DDNS
account and input the informations properly. You can have a DDNS account with a public IP
address then others can call you via the DDNS account. But now most of the VoIP applications
are work with a SIP Proxy Server. When you finished the setting, please click the Submit button

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4.6.6 VLAN Settings: ou can set the VLAN setting in this page. There are two parts in this page. First
one is to set the packets related to the IP Phone, and the second parts is if you use the VLAN
setting in the NAT Mode.

There are two kind of destination packets will come from the WAN port of IP Phone, one
kind of packets will go to the IP Phone , the other will go through the LAN port to the PC.

VLAN Packets: if you enable the first VLAN Packets and set the VID, User Priority, and
CFI, then all the incoming packets will be check with the IP Address and the VID.

VID: You can follow your service provider to set your VID.

User Priority: Defines user priority, giving eight (2^3) priority levels. IEEE 802.1P defines
the operation for these 3 user priority bits. Usually this will be defined by your service
provider.

CFI: Canonical Format Indicator is always set to zero for Ethernet switches. CFI is used for
compatibility reason between Ethernet type network and Token Ring type network. If a
frame received at an Ethernet port has a CFI set to 1, then that frame should not be
forwarded as it is to an untagged port.

When you enable the first VLAN Packets and set the VID, User Priority, and CFI, then all
the incoming packets with the IP address of IP Phone and the same VID will be accept by
the IP Phone. If the incoming packets with theIP Phone IP address but the different VID
then the packets will be discard by the IP IPhone. The Other incoming packets with
different IP address will go through the LAN port to the PC.

NAT VLAN Setting: When you set your device in NAT mode, the IP Phone can help you to
filter the wrong incoming packets. You can separate the other device connectd behind the
IP Phone into 4 VLAN group. You can set different VID for these 4 groups. When the
incoming packets go through the WAN port of IP Phone then the IP Phone will check the
VID, if the packets is not going to the IP Phone (with the IP address of IP Phone and the
correct VID), and the VID is not these four VID you set, then the packets will be discard by
the IP Phone.
4.7 SIP Settings
4.7.1 In SIP Settings you can setup the Service Domain, Port Settngs, Codec Settings, Codec ID
Settings, RTP Setting, RPort Setting and Other Settings. If the VoIP service is provided by ISP,
you need to setup the related informations correctly then you can register to the SIP Proxy Server
correctly.
4.7.2 In Service Domain Function you need to input the account and the related informations in this
page, please refer to your ISP provider. You can register three SIP account in the VoIP Phone.