Polycom VVX 150 User manual

Smart Choice Communications | [phone] | www.smartchoiceus.com | [e-mail]
© 2019 Smart Choice Communications, LLC
POLYCOM VVX 150-250-350-450
USER GUIDE
VVX 250VVX 150 VVX 350 VVX 450
Place Call
You can do:
•Pick up the handset, press Call or Headset, enter the phone
number, and press Send.
•Enter the phone number, press Dial, and pick up the handset,
or press Call or Headset.
•Press the Line key, enter the phone number, and select Send.
•Select New Call, enter the phone number, and press Send.
Answering Calls
You can do:
•To answer with the speakerphone, press Speakerphone or
press Answer soft key.
•To answer with a headset, press Headset Button
End Calls
Replace the head in the cradle, press Speakerphone or Headset ,
or press the End Call soft key.
Hold and Resume Calls
To a call: Highlight the call and press the Hold soft key
To resume call: Highlight the call and press the Resume soft key
Transfer Calls
1. Press and hold the Transfer soft key or the Transfer button.
2. Choose Blind or Consultative.
3. Dial a number or choose a contact, if you choose Blind, the call
is transferred immediately
4. If you chose Consultative, press the Transfer soft key or press
Transfer Key after speaking with your contact.
FEATURE BUTTONS
Note: VVX 250, 350 and 450 have the same set of keys,
except for the the 250 doesnt have the message key
1. Soft keys
2. Back Key
3. Navigation Keys / Select
keys
4. Home key
5. Transfer Key
6. Message Keys
7. Hold Key
8. Volume Key
9. Headset Key
10. Speakerphone Key
11. Mute
1.
2. 3. 4.
5.
6.
7.
8.
9.
10.
11.

Smart Choice Communications | [phone] | www.smartchoiceus.com | [e-mail]
© 2019 Smart Choice Communications, LLC
Forward Calls
To forward an incoming call:
1. On the Incoming Call screnn, select Forward.
2. Enter your contact’s number and select Forward.
To forward all incoming call:
1. On the Main Menu screen, select Forward.
2. If you have more than one line, select a line.
3. Choose either Always, No Answer, or Busy.
4. Enter a contact’s number, and select Enable. If you chose No
Answer, you can enter the number of rings before the call is
forwarded
To disable call forwarding:
1. On the Main Menu screen, select Forward.
2. If you have more than one line, select a line.
3. Choose your forwarding type and select Disable.
Do Not Disturb (DND) Mode
You can enable Do Not Disturb when you do not want to receive
calls. On the Main Menu screen, select DND.
4. To pause the recording, press the menu icon, and select
“Pause Recording”. To resume press the menu icon and
select “Resume Recording”.
5. To stop recording, press the menu icon, and select “Stop
Recording”.
Manage Conference Calls
To manage all conference participants:
1. Select Hold to hold all participants.
2. Select Mute to mute all participants.
To manage individual participants:
1. Highlight a participant and Select Manage.
2. Do one of the following:
•Select Far Mute to mute the participant
•Select Hold to place the participant on hold
•Select Remove to remove the participant from the conference
and create a separate call with the participant.
•Select Information to view information for the participant.
VVX 250
VVX 150
VVX 350 VVX 450