Petmate ANIMATE Cat Mate User manual

PET MATE / ANIMATE
Electromagnetic Pet Door
Cat Mate – Dog Mate
1. Introduction
This Electromagnetic pet door is designed to selectively admit only pets wearing a collar
carrying a magnet. Normally the flap is prevented from opening into the house by an
electromagnetic catch, thus preventing stray pets from entering your house. However,
when your pet approaches wearing the magnet, a detector sited in the outer edge of the
body moulding senses the magnet and the electromagnetic catch is automatically
depressed. Your pet may then push open the flap with its nose to enter the house. As
soon as your pet has passed through the flap the electromagnetic catch returns to its
normal position, so that following pets without a magnet are prevented from entering.
Pets may exit from the flap without wearing a magnet.
2. Battery Installation:
Ease off the battery cover by pulling on the tabs positioned at each side. Alternatively,
insert a small screwdriver into the center slot located on the battery cover and lever away
from the body moulding. The recommended battery is a 9-volt alkaline. An alkaline
battery should give approximately 12 months normal life. Alternatively a rechargeable
battery may be used. Connect the battery to the loose connector and slide into position to
the left hand side of the electromagnetic catch assembly. (NB-slide battery in terminal
end first). Replace the battery cover firmly.
3. Collar Magnet:
The collar magnet should be attached directly to the cat’s collar with the paw print
symbol facing forwards. Not doing so will affect the products performance.
See Figure 4 below
It is recommended that you complete the identity sticker as even is your pet is unlikely to
get lost, it may decide to lose its collar!

To apply identity label, please refer to Figure 5 below:
We recommend the use of a fabric collar without metal components (Name disc etc.).
Check that the pet’s collar is not too tight nor too loose. (The collar should be free to
pass over the pet’s head.)
Ideally the magnet is level with the outside edge of the pet door s the pet approaches from
the outside. If the pet’s magnet is not level with the outside edge of the pet door as your
pet may experience difficulty gaining entry as it will not readily be able to bring its
magnet sufficiently close (1.5”) to the detector. Please note that although this pet door
may be used for both cats and small dogs, separate cat and dog magnets are required.
Product performance may be affected is an incorrect magnet type is used.
Both cat magnets and dog magnets may be purchased from your retailer.
Cat Mate cat collar magnets barcode number: 0 35368 70257 0
Dog Mate dog collar magnets barcode number: 0 35368 70258 7
4. Training your Pet
If your pet has never used a pet door before, you will probably need to entice it through
with its meal to begin with. Some pets may initially be nervous of the “click” produced
on the operation of the electromagnetic catch. In such cases you may prefer to get your
pet used to the operation of the flap without the electromagnetic catch. To do this, simply
remove the battery and securely tape down the two locking arms, until your pet is
familiar with its operation. Please not that we do not recommend that the pets and
particularly kittens/puppies are left alone to use the pet door without first ensuring
that they are completely familiar with its operation.
5. Trouble Shooting
If the electromagnetic catch does not appear to function correctly please check the
following:
a. New battery is fitted
b. The collar is attached in the correct orientation, with the magnet’s arrow and label
facing forwards.

c. All pets using the pet door are wearing the correct cat/dog magnets.
d. Place pet’s collar around four fingers of your hand so that the magnet is
approximately 4”-5” back from your finger tips. Move towards the flap with the bottom
of the magnet level with the detector. When the magnet is within about 1.5” of the
detector the electromagnetic catch should be activated enabling you to push open the flap
it your fingertips.
If the electromagnetic catch operates correctly when tested as above, try to observe why
the pet is not succeeding, e.g. is the pet not wearing its collar correctly? Is the pet door
installed at the correct height?
In the unlikely event of the electromagnetic catch assembly proving to be faulty please
note that the catch assembly may be removed and returned for replacement, thus avoiding
the need to remove the pet door entirely. To do this remove the battery cover and
disconnect battery. Unscrew the two retaining screws for the catch assembly, and then
depress catch while pulling forward until assembly is fully removed.
If you still have a problem, please contact the PET MATE helpline.
(936) – 760-4333
[email protected]
Manufacturer Guarantee

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