PHI VILLA F210017-G7 User manual

WARNING
Do not store or use gasoline, or other
flammable vapors and liquids, in the
vicinity of this or any other
appliance. An propane cylinder not
connected for use shall not be stored
in the vicinity of this or any other
appliance.
WARNING: For Outdoor Use Only.
Installation and service must be performed by a
qualified installer, service agency, or the gas
supplier.
DANGER
CARBON MONOXIDE HAZARD
This appliance can produce carbon monoxide which has no odor.
Using it in an enclosed space can kill you.
Never use this appliance in an enclosed space such as a camper,
tent, car or home.
WARNING:
Improper installation, adjustment, alteration, service or maintenance can cause injury or
property damage. Read the installation, operating, and maintenance instructions thoroughly
before installing or servicing this equipment.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference
DANGER
If you smell gas:
Shut off gas to the appliance.
Extinguish any open flame.
If odor continues, keep away from the appliance
and immediately call your gas supplier or fire
department.
PATIO HEATER
ITM./ART.#: NO: Z05A-001-A1 / Z05B-002-B2
MODEL#: F210017-G7 / F210017-F6
CSA/ANSI Z83.26-2020 • CSA 2.37-2020
Gas-Fired Outdoor Infrared Patio Heater
Extremely hot, DO NOT touch
IF YOU PURCHASED THE PATIO HEATER ONLINE AND HAVE ANY
QUESTIONS OR CONCERNS
PLEASE CONTACT US WITH EMAIL OR TEXT
EMAIL: [email protected]
TEXT: [phone]

2
The installation must conform with local codes or, in the absence of local codes, with the National
Fuel Gas Code, ANSI Z223.1 NFPA 54; National Fuel Gas Code; Natural Gas and Propane
Installation Code, CSA B149.1; or Propane Storage and Handling Code, CSA B149.2, as
applicable.
The appliance must be isolated from the gas supply piping system by closing its individual manual
shutoff valve during any pressure testing of the gas supply piping system at test pressures equal
to or less than 1/2 psi (3.5 kPa).
The maximum inlet gas supply pressure is 250 psi.
Appliance may shut down in windy conditions in excess of 3 miles per hour (4.83 kilometers per
hour).
The appliance area must be kept clear and free from combustible materials, gasoline, and other
flammable vapors and liquids.
Do not use this appliance if any part has been under water. Immediately call a qualified service
technician to inspect the appliance and to replace any part of the control system and any gas
control that has been under water.
Children and adults should be alerted to the hazards of high surface temperatures and
should stay away to avoid burns or clothing ignition.
Young children should be carefully supervised when they are in the area of the appliance.
Clothing or other flammable materials should not be hung from the appliance or placed on
or near the appliance.
Any guard or other protective device removed for servicing the appliance shall be replaced
prior to operating the appliance.
Installation and repair should be done by a qualified service person. The appliance should
be inspected before use and at least annually by a qualified service person. More frequent
cleaning may be required as necessary. It is imperative that the control compartment,
burners, and circulating air passageways of the appliance are kept clean.
CAUTION: The propane gas pressure regulator provided with this appliance must be used. This
regulator is set for an outlet pressure of 11 inches water column.
DO NOT burn solid fuels in this appliance.
This outdoor gas appliance is for Outdoor Use ONLY.
This outdoor gas appliance is not intended to be installed in or on recreational vehicles and/or
boats.
This outdoor appliance is not for use on wood decks or other flammable surface.
Before each use of this gas appliance, open the door and/or the Propane Tank Drawer and
inspect the hose. If there is evidence of excessive abrasion or wear or if the hose is damaged, the
hose assembly must be replaced prior to the appliance being put into operation. Use only the
replacement hose assembly specified in this manual. Make sure to leak test.
Before each use of this gas appliance, inspect the burner. The burner must be replaced prior to
the appliance being put into operation if it is evident that the burner is damaged. Use only the
replacement burner specified in this manual.
Make sure to properly locate the gas hose including locating the hose out of pathways where
people may trip over it or in areas where the hose may be subject to accidental damage.
Keep the fuel supply hose away from any heated surface.
Never use gasoline, kerosene, or any other liquid fuel to start a fire.
Always maintain a safe distance from the fire.
Always supervise children around the fire.
Never leave a fire unattended.
The appliance is hot during and after use, always allow ample cooling time before touching or
moving.
IMPORTANT SAFETY INFORMATION
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.

3
SPECIFICATIONS
Rated Heat Input (Propane)
Propane Regulator Pressure
Clearance to combustible surfaces
41,000 BTU/hr
11 inches water column
Sides: 3 feet (36 in.), Top: 5 feet (60 in.)
WARNING: This product can expose you to chemicals
including chromium (hexavalent compounds)
AND BENZENE, which are known to the State of
California to cause cancer and birth defects or other
reproductive harm.
For more information go to:
www.P65warnings.ca.gov/furniture.
Standard 20 Ib.tank
Figure 1
The propane gas supply cylinder to be used must be constructed and marked in accordance with
the U.S. Department of Transportation (D.O.T.) Specifications for propane Gas Cylinders, or the
Standard for Cylinders, Spheres and Tubes for Transportation of Dangerous Goods and Commis-
sion, CAN/CSA-B339, as applicable.
The propane gas supply cylinder to be used must have a listed overfilling prevention device
(See Figure 1).
The propane gas supply cylinder to be used must have a cylinder connection device compatible
with the connection for the appliance.
A self-contained propane gas cylinder for use with this appliance must have a capacity of 20 Ibs
cylinder (Height approximately 18 in., Tank Body approximately 12 in. diameter, Base
approximately 8 in. diameter).
The cylinder supply system must be arranged for vapor withdrawl.
The cylinder used must include a collar to protect the cylinder valve.
This appliance shall be used only outdoors in a well-ventilated space and shall not be used in a
building, garage or any other enclosed space.
When this appliance is not in use, the gas must be turned off at the supply cylinder.
Storage of this appliance indoors is permissible only if the cylinder is disconnected and removed
from the appliance.
Cylinders must be stored outdoors in a well-ventilated area out of the reach of children.
Disconnected cylinders must have threaded valve plugs tightly installed and must not be stored in
a building, garage or any other enclosed areas.
Do not store a spare propane gas cylinder under or near this appliance;
Never fill the cylinder beyond 80% full;
Place the dust cap on the cylinder valve outlet whenever the cylinder is not in use. Only install the
type of dust cap on the cylinder valve that is provided with the cylinder valve. Other types of caps
or plugs may result in leakage of propane.
IMPORTANT SAFETY INFORMATION (About Propane Gas)
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.

PACKAGE CONTENTS
4
A
B
C
D
E
G
F
DESCRIPTIONPART QUANTITY
AMetal shield 1
BGlass fixture 1
4
CWide glass
4D
1E
Narrow glass
Base
1F Door
1G Weather cover
4H Foot glider (PRE-ASSEMBLED)
1I
Hood
I
H

AA
Bolt (M6 x 5 mm)
Qty. 24
BB
Caster
Qty. 2
CC
Caster with locking device
Qty. 2
DD
Ground fixer
Qty. 4
EE
Phillips screwdriver
Qty. 1
5
HARDWARE CONTENTS (shown actual size)
SAFETY INFORMATION
Please read and understand this entire manual before attempting to assemble, operate or install the
product.
• EXPLOSION - FIRE HAZARD.
• Keep solid combustibles, such as building materials, paper or cardboard, a safe distance away
from the heater as recommended by the instructions.
• Provide adequate clearances around air openings into the combustion chamber.
• Never use the heater in spaces that do or may contain volatile or airborne combustibles, or
products such as gasoline, solvents, paint thinner, dust particles or unknown chemicals.
• During operation, this product can be a source of ignition. Keep heater area clear and free from
combustible materials, gasoline, paint thinner, cleaning solvents and other flammable vapors and
liquids. Do not use heater in areas with high dust content. Minimum heater clearances from
combustible materials: three (3) feet from the sides & five (5) feet from the top.
This manual contains important information about the assembly, operation and maintenance of this
patio heater. General safety information is presented in these first few pages and is also located
throughout the manual. Keep this manual for future reference and to educate new users of this
product. This manual should be read in conjunction with the labeling on the product. Safety
precautions are essential when any mechanical or propane fueled equipment is involved. These
precautions are necessary when using, storing, and servicing. Using this equipment with the respect
and caution demanded will reduce the possibilities of personal injury or property damage. The
following symbols shown below are used extensively throughout this manual. Always heed these
precautions, as they are essential when using any mechanical or fueled equipment.
Failure to comply with the precautions and
instructions provided with this heater can
result in death, serious bodily injury and
property loss or damage from hazards of fire,
explosion, burn, asphyxiation, and/or carbon
monoxide poisoning. Only persons who can
understand and follow the instructions should
use or service this heater.
DANGER
FOR YOUR SAFETY
If you smell gas:
1. Shut off gas to the appliance.
2. Extinguish any open flames.
3. If odor continues, keep away from the
appliance and immediately call your gas
supplier or fire department.
DANGER
DANGER

6
SAFETY INFORMATION
• CARBON MONOXIDE HAZARD.
• This heater is a combustion appliance. All combustion appliances produce carbon monoxide (CO)
during the combustion process. This product is designed to produce extremely minute,
non-hazardous amounts of CO if used and maintained in accordance with all warnings and
instructions. Do not block air flow into or out of the heater.
• Carbon Monoxide (CO) poisoning produces flu-like symptoms, watery eyes, headaches, dizziness,
fatigue and possibly death. You can't see it and you can't smell it. It's an invisible killer. If these
symptoms are present during operation of this product get fresh air immediately !
• For outdoor use only.
• Never use inside house, or other unventilated or enclosed areas.
• This heater consumes air (oxygen). Do not use in unventilated or enclosed areas to avoid
endangering your life.
WARNING
We cannot foresee every use which may be made of our heaters. Check with your local fire safety
authority if you have questions about heater use. Other standards govern the use of fuel gases and
heat producing products for specific uses. Your local authorities can advise you about these. If no
local codes exist, follow National Fuel Gas Code, ANS Z223.1. In Canada, installation must conform
to local codes. If no local codes exist, follow the current National standards of CANADA
CAN/CGA-B 149.2.
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance. An propane cylinder not
connected for use shall not be stored in the
vicinity of this or any other appliance.
Improper installation, adjustment, alteration,
service or maintenance can cause property
damage, injury or death. Read the installation,
operation and maintenance instructions
thoroughly before installing or servicing this
equipment.
• EXPLOSION - FIRE HAZARD
• Never store propane near high heat, open flames, direct sunlight, other ignition sources or where
temperatures exceed 120 degrees F (49°C).
• Propane vapors are heavier than air and can accumulate in low places. If you smell gas, leave the
area immediately.
• Never install or remove propane cylinder while heater is lighted, near flame, other ignition sources
or while heater is hot to touch.
• This heater is red hot during use and can ignite flammables too close to the burner. Keep
flammables at least 3 feet from sides & 5 feet from top. Keep gasoline and other flammable liquids
and vapors well away from heater.
• Store the propane cylinder outdoors in a well ventilated space out of reach of children. Never store
the propane cylinder in an enclosed area (house, garage, etc.). If heater is to be stored indoors,
disconnect the propane cylinder for outdoor storage.
WARNING WARNING
DANGER
DANGER

Carefully unpack all parts from the box, compare parts with package content listed above, make sure
all parts are present before beginning assembly of product. If any part is missing or damaged, do not
attempt to assemble the product. Contact customer service for replacement parts.
Tools Required for Assembly (not included): Phillips screwdriver.
PREPARATION
BURN HAZARD
• Never leave heater unattended when hot or in
use.
• Keep out of reach of children.
• This product is fueled by propane gas. Propane gas is invisible, odorless, and flammable. An
odorant is normally added to help detect leaks and can be described as a “rotten egg” smell. The
odorant can fade over time so leaking gas is not always detectable by smell alone.
• Propane gas is heavier than air and leaking propane will sink to the lowest level possible. It can
ignite by ignition sources including matches, lighters, sparks or open flames of any kind many feet
away from the original leak. Use only propane gas set up for vapor withdrawal.
• Store or use propane gas in compliance with local ordinances and codes or with ANS/NFPA 58.
Turn off propane when not in use.
• Alert children and adults to the hazards of high surface temperatures. Stay away from these
surfaces to avoid burning skin or igniting clothing.
• Carefully supervise young children when in the vicinity of the heater.
• Do not hang clothing or any other flammable materials from the heater, or place on or near the
heater.
• Replace any guard or protective device removed for servicing the appliance prior to placing back in
service.
• Installation and repair should be done by a qualified service person. The heater should be inspected
before use and annually by a qualified service person. More frequent cleaning may be required as
necessary. It is imperative that the control compartment, burners, and circulating air passageway of
the appliance be kept clean.
SAFETY INFORMATION
SERVICE SAFETY
• Keep all connections and fittings clean. Make sure propane cylinder valve outlet is clean.
• During set up, check all connections and fittings for leaks using soapy water. Never use a flame.
• Use as a heating appliance only. Never alter in any way or use with any device.
Certain materials or items, when stored under
the heater, will be subjected to radiant heat and
could be seriously damaged.
WARNING
WARNING
CAUTION
WARNING WARNING
7

Reminder: DO NOT try to push or pull the unit on bumpy
roads, so as to keep the quality of casters for an enough
longevity and enjoy the outstanding performance from the
entire unit.
2. It is optional to replace the foot gliders (H) with casters
(BB) and casters with locking device (CC).
a. Remove the foot glider (H) from the base (E), then
install the two casters (BB) and two casters with
locking device (CC) with the base, installation
procedures are same as step 1.
Note: The two casters (BB) are installed on two
adjacent holes on the product base (E), so are
the two casters with locking device (CC).
b. Make sure the locking device on the casters (CC) are
pressed down after installation, so that the heater
will not move in any way (See Figure 3).
8
ASSEMBLY INSTRUCTIONS
Hardware Used
Figure 2
Ground fixer X 4
1. Side place the product base (E) on a non-abrasive flat
surface to prevent scratching, unscrew the foot gliders
(H) and remove from the base (E). Line up the hole on
the ground fixer (DD) with the corresponding holes on
the base (E), then insert the bolt on foot glider (H) into
the holes and hand tighten them clockwise.
To prevent heater from strong wind or incline ground,
anchor the base securely to the ground with long nails
or screws (See Figure 2).
Note: long nails or screws are not included.
DD
DD
BB
H
E
E
DD
Hardware Used
Caster X 2
Caster with locking device X 2
BB
CC
Ground fixer X 4
DD
Figure 3
CC

Figure 4
Hardware Used
Bolts (M6 X 5) x 8
3. Insert the four narrow glass (D) into the "L" clips which
have been welded together with table top, then attach
them with bolts (AA) using the Phillips screwdriver (EE)
(See Figure 4).
Note: DO NOT tighten the bolts completely.
D
E
EE
AA
Phillips screwdriver x 1
EE
EE
C
Figure 6
5. Insert three wide glass (C) into the "L" clips which have
been welded together with table top, then attach them
with bolts (AA) using the Phillips screwdriver (EE)
(See Figure 6).
Note: DO NOT tighten the bolts completely.
Note: after assembly, the warning icon and font on the
glass faces out and is located in the top right corner.
Hardware Used
Bolts (M6 X 5) x 8
AA
Phillips screwdriver x 1
EE
9
ASSEMBLY INSTRUCTIONS
Figure 5
4. Cover and clamp the four narrow glass (D) with glass
fixture (B) carefully. Afterwards, tighten the bolts (AA),
but not tighten too much to avoid the glass pieces being
damaged (See Figure 5).
B
D

Figure 7
6. With the help of another person, cover and clamp the
three wide glass (C) with metal shield (A) carefully and
tenderly, insert the fourth wide glass (C) into the "L" clips
in the metal shield (A) firstly, then insert the bottom of
wide glass (C) into the "L" clips in the table top
(See Figure 7).
Note: tighten all the bolts but not overtighten to avoid the
glass pieces being damaged.
Note: after assembly, the warning icon and font on the
glass faces out and is located in the top right corner.
EE
C
Hardware Used
Bolts (M6 X 5) x 8
AA
A
Phillips screwdriver x 1
EE
10
ASSEMBLY INSTRUCTIONS
Figure 8
7. Align the hood with the opening of metal shield, then
insert into it, make sure the hood (I) sits onto metal
shield gently and stably (See Figure 8).
Note: during the burning, the hood and metal shield will
become extremely HOT. DO NOT touch during the
burning or immediately after turning off the heater.
Note: before touching the hood and metal shield, wait at
least 30 minutes until they are cooled COMPLETELY.
Note: before burning the heater, remove the label
"Extremely hot, DO NOT touch" from the hood and metal
shield.
I
A
10
Extremely hot, DO NOT touch
Extremely hot, DO NOT touch

11
ASSEMBLY INSTRUCTIONS
Figure 10
9. Cover the heater with the outdoor weather cover (G)
when not in use to protect it from the elements or
when heater is cool COMPLETELY after the use
(See Figure 10).
G
Figure 9
8. Place the gas cylinder into the cylinder holder. Secure
the cylinder by tightening clockwise the retention point
found on the cylinder holder, so that the cylinder
cannot move from side to side or fall down. Connect
the regulator, screw the black handle clockwise to
tighten, turn the black handle counterclockwise to
remove. The knob on the control panel is turned all the
way to the “OFF” position when the fire pit is NOT in
use (See Figure 9).
retention point
regulator
E
E
F

LIGHTING INSTRUCTIONS
1. Push in gas control knob slightly and
2. Turn gas control knob the “ON/MIN”.
3. Push in gas control knob all the way
4. If the burner does not light in 15
1. Push in gas control knob slightly and turn to “OFF”.
TO TURN OFF GAS
INSTRUCTIONS D'ALLUMAGE
POUR ÉTEINDRE L'ALIMENTATION EN GAZ
1. Enfoncer légèrement la poignée de la soupape de gaz et
2. Tourner la poignée de la soupape de gaz en position MARCHE/MIN.
3. Enfoncer complètement la poignée de la soupape de gazet la
4. Si le brûleur ne s'allume pas en 15 secondes, relâcher la poignée et
5 minutes avant d'essayer d'allumer
le brûleur à nouveau. Répéter les étapes 1 à 3.
1. Enfoncer légèrement la poignée de la soupape de gaz et la tourner
turn to “OFF”.
and hold. ontinue to press the
ignition button for 15 seconds.
seconds, release the knob and it will
pop back out. Wait 5 minutes before attempting
to light the burner again, repeat step 1 to 3.
la tourner en position ARRÊT.
maintenir en place.Continuer d'appuyer sur le bouton d'allumage
pendant 15 secondes.
elle ressortira. Attendre encore
en position ARRÊT.
OFF (Arret)
MAX
(MAX)
1 AAA
1.5V
IGNITOR
Disposotof d’allumage
ON/MIN
(MARCHE/MIN)
12
cylinder / regulator connection (Figure 12) gas valve / bellows connection (Figure 13)
Figure 11
BATTERY
LEAK TEST
WARNING:
1. Please observe proper polarity and use the correct battery type when installing or replacing the
battery. Improper installation could result in ignition failure.
2. Please remove the battery if consumed or if product is to be left unused for a long period of time.
1. Always perform the leak test as described below before lighting this appliance or each time the
cylinder is connected for use.
2. Do not smoke or allow other sources of ignition in the area while conducting a leak test.
3. Conduct the leak test outdoors in a well-ventilated area.
4. Do not use matches, lighters or a flame to check for leaks.
5. Do not use this appliance until any and all leaks are corrected. If you are unable to stop a leak,
disconnect the propane supply and call a gas appliance service shop or your local propane gas
supplier.
To prevent fire or explosion hazard when testing for a leak:
Make sure the control knob is in the “OFF” position. Unscrew the push button cap on the ignitor
module located on the control panel to access the battery compartment. The ignitor module
requires one AAA size battery. BATTERY IS NOT INCLUDED.
OPERATION INSTRUCTIONS

LIGHTING INSTRUCTIONS
1. Push in gas control knob slightly and
2. Turn gas control knob the “ON/MIN”.
3. Push in gas control knob all the way
4. If the burner does not light in 15
1. Push in gas control knob slightly and turn to “OFF”.
TO TURN OFF GAS
INSTRUCTIONS D'ALLUMAGE
POUR ÉTEINDRE L'ALIMENTATION EN GAZ
1. Enfoncer légèrement la poignée de la soupape de gaz et
2. Tourner la poignée de la soupape de gaz en position MARCHE/MIN.
3. Enfoncer complètement la poignée de la soupape de gazet la
4. Si le brûleur ne s'allume pas en 15 secondes, relâcher la poignée et
5 minutes avant d'essayer d'allumer
le brûleur à nouveau. Répéter les étapes 1 à 3.
1. Enfoncer légèrement la poignée de la soupape de gaz et la tourner
turn to “OFF”.
and hold. ontinue to press the
ignition button for 15 seconds.
seconds, release the knob and it will
pop back out. Wait 5 minutes before attempting
to light the burner again, repeat step 1 to 3.
la tourner en position ARRÊT.
maintenir en place.Continuer d'appuyer sur le bouton d'allumage
pendant 15 secondes.
elle ressortira. Attendre encore
en position ARRÊT.
OFF (Arret)
MAX
(MAX)
1 AAA
1.5V
IGNITOR
Disposotof d’allumage
ON/MIN
(MARCHE/MIN)
13
LIGHTING INSTRUCTIONS
1. Make 2~3 oz. of leak solution by mixing one part liquid dishwasher detergent and three parts
water. Noted: make sure control knob is “OFF”.
2. Apply several drops of solution where the cylinder attaches to regulator, (See Figure 12),
inspect the solution at the connection looking for bubbles. If NO bubbles appear, the connection
is secure. If bubbles appear, the connection has the leak, disconnect the regulator, reconnect,
perform another leak check. If you continue to see bubbles after several attempts, cylinder
valve is defective and should be returned to cylinder’s supplier.
3. Apply several drops of solution where gas valve attaches to bellows, (See Figure 13), where
gas valve attaches to regulator hose, (See Figure 14), and where inlet tube attaches to bellows,
(See Figure 15). If NO bubbles appear, the connections are secure. If bubbles appear, the
connection has the leak, disconnect, reconnect, perform another leak check. If you continue to
see bubbles after several attempts, both parts are defective and should replace with the new
ones.
1. Push in gas control knob slightly and turn to “OFF”.
2. Turn gas control knob to “ON/MIN”.
3. Push in gas control knob all the way and hold. Continue to press the ignition button for 15
seconds.
4. If the burner does not light in 15 seconds, release the knob and it will pop back out. Wait 5
minutes before attempting to light the burner again and repeat step 1 to 3.
WARNING: For your safety, read and follow the Lighting Instructions in this manual and in the
Rating Plate on the appliance. IMPROPER LIGHTING PROCEDURES COULD RESULT IN A
FIRE HAZARD OR EXPLOSION HAZARD OR PROPERTY DAMAGE, INJURY OR LOSS OF
LIFE.
TO TURN OFF GAS
1. Push in gas control knob slightly and turn to “OFF”.
To perform a leak test:
gas valve / regulator hose connection (Figure 14) inlet tube / bellows connection (Figure 15)
Figure 16
gas control knob
ignition button
OPERATION INSTRUCTIONS

14
Observe Flame Height When Lit: The burner will display blue and yellow flames. These flames
should be a blue / yellow color between 15~20 in. height (See Figure 17). These flames should not be
yellow or produce thick smoke. This would indicate an obstruction of airflow through the burners. The
flames should be blue with straight yellow tops.
Figure 17
CARE AND MAINTENANCE
Yellow
Yellow
Light Blue
Light Blue
Blue Blue
Good Bad
To enjoy the outstanding performance from your patio heater, make sure you perform the following
activities on a regular basis:
1. Use warm soapy water for cleaning. Never use flammable or corrosive cleaning agents.
2. While cleaning your unit, be sure to keep the area around the burner assembly dry at all times. Do
not submerge the control valve assembly. If the gas control is submerged in water, do NOT use it.
It must be replaced.
a. Keep the appliance area clear and free from combustible materials, gasoline and other
flammable vapors and liquids.
b. Do not obstruct the flow of combustion and ventilation air.
c. Keep the ventilation opening(s) of the cylinder enclosure free and clear from debris.
3. Air flow must be unobstructed. Keep controls, burner, and circulating air passageways clean. Signs
of possible blockage include:
(1). Gas odor with extreme yellow tipping of flame.
(2). Patio heater does NOT reach the desired temperature.
(3). Patio heater flame is excessively uneven.
(4). Patio heater makes popping noises.
(5). Spiders and insects can nest in burner or orifice. This dangerous condition can damage patio
heater and render it unsafe for use. Clean burner holes by using a heavy-duty pipe clearer.
Compressed air may help clear away small particles.
4. Carbon deposits may create a fire hazard. Clean burner with warm soapy water if any carbon
deposits develop.
5. Cover your patio heater with an outdoor weather cover when not in use to protect it from the
elements.
NOTE: Always allow patio heater to cool COMPLETELY before you cover the patio heater with an
outdoor weather cover or you attempt to service or perform maintenance.
OPERATION INSTRUCTIONS

REPLACEMENT PARTS LIST
DESCRIPTIONPART#NO
Wide glass
C
B
A
D
E
F
G
H
F210017-A
F210017-C
F210017-D
F210017-E
F210017-F
Narrow glass
Base
Door
PF-FIREPIT-GV Gas valve
ET-CA Caster
ET-CAWLD Caster with locking device
F210017-HP Hardware pack
PF-FIREPIT-TC-10 Thermocouple, 250 mm/10"
PF-FIREPIT-LVL-ET-36 Foot glider 01, 36 x 42 mm
I F210017-I Hood
PF-FIREPIT-R180H14 Regulator 180 degree hose 350 mm/14"
PF-FIREPIT-ET-S-W12 Electrode 3" tip, wire 300 mm for 30000 BTU
PF-FIREPIT-PI Pulse ignition
PF-FIREPIT-KNOB-ET-L Control knob ET, large #6
F210017-M Weather cover
Metal shield
F210017-B
Glass fixture
Problem Possible cuase Corrective action
The burner
will not ignite.
The burner
flame is too
low.
Carbon
build-up
and/or thick
black smoke
is present.
The gas cylinder is frosted over.
An opening is blocked.
The control knob is not in the
“ON” position.
(1)
(2)
(3)
The gas pressure is low.
The outdoor temperature is less
than 40°F, and the cylinder is
less than 1/4 full.
(1)
(2)
There is dirt or film on the
reflector and burner screen.
The burner is blocked.
(1)
(2)
Wait until gas cylinder
warms up and becomes
unfrosted.
Clear the blockage.
Turn the control knob to the
“ON” position.
(1)
(2)
(3)
Turn the cylinder valve off
and replace the cylinder.
Use a full gas cylinder.
Check the burner ports for
blockage.
(1)
(2)
(3)
Clean the reflector and
burner screen.
Remove any blockage, and
clean the burner inside and
outside.
(1)
(2)
15
Troubleshooting

Warranty Exclusions
Failure caused by unreasonable or abusive use. Patio heater that were clearance items, display
models or items purchased in an "as is" condition, freight damage, patio heater damaged by acts of
nature, vandalism, fire, abuse, lack of proper care and maintenance, or improper assembly; straps
and normal fading or discoloration from exposure to elements, oils, spills, fluids or chemicals; Table
top against breakage; hardware against corrosion or rusting; buckling or splitting of tubing resulting
from exposure to water and freezing temperatures; glass table tops, purchased or replacement
parts; plastics. Also excluded: loss of use of time and or inconvenience, money, travel, packaging or
any other consequential or incidental damages. In no event shall Meet Sunny Corporation
responsibility exceed the value of the replacement product. Warranty is to the original purchaser
when items are purchased from one of our authorized retailers and is not transferable. All warranty
claims must be submitted with a dated register receipt within the warranty period. Should
replacement of the warranted item be unavailable, Meet Sunny Corporation reserves the right to
substitute items of our choice similar in style, color and quality. For quality control purposes and
verification, we reserve the right to request photographs of the damage item(s). The terms of this
warranty are subject to change without notice.
16
WARRANTY
Heater
Burner, all mechanical parts and fittings to control panel and burner assembly, and all patio heater
tops that are not cast aluminum are warranted for a period of one (1) year from original date of
purchase, against defects in material and or workmanship. Rust is not covered.
Frames
Frames are warranted to be free from defects in materials and workmanship for a period of one (1)
year. Damage to frames or welds due to improper assembly or exposure to water and sub-freezing
temperatures, is not covered. Breakage that is a result of product being dropped, acts of God, acts
of war, etc. are not covered.
Finish
The finish is warranted against peeling, cracking, or blistering for a period of one (1) year provided
the product has not been scratched or abraded. Scratches and chips resulting from normal wear
and tear are not covered. Fading resulting from exposure to elements is not covered. Stains as a
result of chemical spills and certain food items are not covered.
Glass
All glass pieces are warranted for a period of one (1) year from original date of purchase, against
defects in material and or workmanship. Breakage, staining, and or any other weather related
issues are not covered.
IF YOU PURCHASED THE PATIO HEATER ONLINE AND HAVE ANY
QUESTIONS OR CONCERNS
PLEASE CONTACT US WITH EMAIL OR TEXT
EMAIL: [email protected]
TEXT: [phone]