Philips Sonicare 3100 Series User manual

3000 Series
4000 Series

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English 6
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English
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Introduction
Congratulations on your purchase and welcome to
Philips! To fully benefit from the support that Philips
offers, register your product at
www.philips.com/welcome.
Important safety information
Only use the product for its intended purpose. Read this
important information carefully before you use the
product and its batteries and accessories, and save it for
future reference. Misuse can lead to hazards or serious
injuries.
Warnings
- Charge only with Philips WAA1001, WAA2001, UL or
equivalent safety approved adapters with input
ratings (100 - 240V~; 50/60Hz; 3.5W) and output
ratings (5Vdc; 2.5W). For the list of adapters, please
see www.philips.com/support
- Keep the charger away from water.
- Make sure the handle is completely dry before you
connect the USB charger.
- This appliance can be used by children and persons
with reduced physical, sensory or mental capabilities
or lack of experience and knowledge if they have
been given supervision or instruction concerning use
of the appliance in a safe way and understand the
hazards involved. Cleaning and user maintenance
shall not be made by children without supervision.
- Children shall not play with the appliance.
- Only use original Philips accessories or consumables.
Only use the USB charger provided with the product.
- This appliance contains no user-serviceable parts. If
the appliance is damaged, stop using it and contact
the Consumer Care Center in your country (see
'Warranty and support').
- Do not charge the product outdoors or near heated
surfaces.
- Do not clean any part of the product in the
dishwasher.

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- This appliance has only been designed for cleaning
teeth, gums and tongue.
- Stop using the appliance and consult your
dentist/doctor if excessive bleeding occurs after use, if
bleeding continues to occur after 1 week of use or if
you experience discomfort or pain.
- If you have had oral or gum surgery in the previous 2
months, consult your dentist before you use this
appliance.
- If you have a pacemaker or other implanted device,
contact your doctor or the manufacturer of the
implanted device prior to use.
- If you have medical concerns, consult your doctor
before you use this appliance.
- This appliance is a personal care device and is not
intended for use on multiple patients in a dental
practice or institution.
- Stop using a brush head with crushed or bent bristles.
Replace the brush head every 3 months or sooner if
signs of wear appear.
- If your toothpaste contains peroxide, baking soda or
bicarbonate (common in whitening toothpastes),
thoroughly clean the brush head with soap and water
after each use. This prevents possible cracking of the
plastic.
- Avoid direct contact with products that contain
essential oils or coconut oil. Contact may result in
bristles dislodging.
- Charge, use and store the product at a temperature
between 32 °F / 0°C and 104 °F / 40°C.
- Keep product and batteries away from fire and do not
expose them to direct sunlight or high temperatures.
- If the product becomes abnormally hot or smelly,
changes color or if charging takes longer than usual,
stop using and charging the product and contact
Philips.
- Do not place products and their batteries in
microwave ovens or on induction cookers.

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- Do not open, modify, pierce, damage or dismantle the
product or battery to prevent batteries from heating
up or releasing toxic or hazardous substances. Do not
short-circuit, overcharge or reverse charge batteries.
- If batteries are damaged or leaking, avoid contact
with the skin or eyes. If this occurs, immediately rinse
well with water and seek medical care.
Electromagnetic fields (EMF)
This Philips appliance complies with all applicable
standards and regulations regarding exposure to
electromagnetic fields.
Radio Equipment Directive
Hereby, Philips declares that electric toothbrushes
equipped with a radio frequency interface (Bluetooth or
BrushSync) are in compliance with Directive 2014/53/EU.
- Bluetooth radio frequency: 2.4 GHz
- Maximum Bluetooth radio frequency power: 3 dBm
- NFC radio frequency: 13.56 MHz
- Maximum NFC radio frequency power: 30.16 dBm
The full text of the EU declaration of conformity is
available at the following internet address:
www.philips.com/support
Intended use
3000 Series power toothbrushes are intended to remove
adherent plaque and food debris from the teeth to
reduce tooth decay and improve and maintain oral
health. 3000 Series power toothbrushes are intended for
consumer home use. Use by children should be with
adult supervision.
Your Philips Sonicare toothbrush
1 Hygienic travel cap
2 Brush head
3 Handle
4 Power on/off button
5 Brush head replacement reminder
6 Battery level indicator
7 USB charger (wall adapter not included)

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8 Travel case (Specific models only)
Note: Wall adapter not included. Only use 5V IPX4
adapter (Type A).
Note: Brush heads may vary.
Getting started
Attaching the brush head
1Align the brush head so the bristles point in the same
direction as the front of the handle.
2Firmly press the brush head down onto the metal
shaft until it stops.
Note: It is normal to see a slight gap between the brush
head and the handle. This allows the brush head to
vibrate properly.
Charging your Philips Sonicare
1Plug the USB charging cord into a wall adapter that is
connected to a electrical outlet.
2Place the handle on the charger.
- The light of the battery level indicator illuminates
and the handle beeps twice. This indicates that the
toothbrush is charging.
Note: It can take up to 24 hours to fully charge the
battery, but you can use the Philips Sonicare toothbrush
before it is fully charged.
Using your Philips Sonicare toothbrush
If you are using your Sonicare toothbrush for the first
time, it is normal to feel more vibration than when using
a non-electric toothbrush. It is common for first time
users to apply too much pressure. Only apply gentle
pressure and let the toothbrush do the brushing for you.

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Please follow brushing instructions below for the best
experience. To help you transition to your new Sonicare
power toothbrush, it comes with the EasyStart feature
turned on. This feature gently increases the power over
the first 14 brushings to help you adapt to brushing with
a Philips Sonicare toothbrush.
Brushing instructions
1Wet the bristles and apply a small amount of
toothpaste.
2Place the toothbrush bristles against the teeth at a
slight angle (45 degrees), pressing gently to make the
bristles reach the gumline or slightly beneath the
gumline.
Note: Keep the center of the brush in contact with the
teeth at all times.
3Press the power on/off button to turn on the Philips
Sonicare.
4Gently keep the bristles placed on the teeth and in the
gumline. Brush your teeth with small back and forth
motion so the bristles reach between the teeth.
Continue this motion throughout your brushing cycle.
Note: The bristles should slightly flare. It is not
recommended to scrub as you would with a manual
toothbrush.
5To clean the inside surfaces of the front teeth, tilt the
brush handle semi-upright and make several vertical
overlapping brushing strokes on each tooth.
Note: To make sure you brush evenly throughout the
mouth, divide your mouth into 4 sections using the
Quadpacer feature (see chapter ‘Features’).
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6Begin brushing in section 1 (outside upper teeth) and
brush for 30 seconds before you move to section 2
(inside upper teeth). Continue brushing in section 3
(outside lower teeth) and brush for 30 seconds before
you move to section 4 (inside lower teeth).

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7After you have completed the brushing cycle, you can
spend additional time brushing the chewing surfaces
of your teeth and areas where staining occurs. You
can also brush your tongue, with the toothbrush
turned on or off, as you prefer.
Your Philips Sonicare toothbrush should be safe to
use on braced (brush heads wear out sooner when
used on braces) and dental restorations (fillings,
crowns, veneers) if they are properly adhered and not
compromised. If a problem occurs, please follow up
with a dental professional.
Note: When the Philips Sonicare toothbrush is used in
clinical studies, the handle should be fully charged and
the EasyStart feature deactivated.
Charging and battery status
1Attach the USB charging cord to a wall adapter, plug
the wall adapter into an electrical wall outlet.
2Place the handle on the charger.
Note: The handle will emit 2 short beeps to confirm that
the handle is placed properly on the charger and is
charging.
Note: This Philips Sonicare toothbrush is designed to
provide at least 28 brushing sessions, each session lasting
2 minutes (14 days if used twice per day). The battery
level indicator shows the battery status when you
complete the 2-minute brushing session, when you pause
the handle, or while it is charging.
Battery status (when handle is on a working charger)
Battery status Battery indicator
Full Solid green (turns off after 30
seconds)
Charging Flashing green

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Battery status (When handle is not placed on charger)
Battery status Battery indicator Sound
Full Solid green -
Partially full Flashing green -
Low Flashing orange 3 beeps
Empty Flashing orange 2 sets of 5 beeps
Note: To save energy, the battery light will turn off when
not in use.
Note: When the battery is completely empty, the Philips
Sonicare toothbrush turns off. Place the Philips Sonicare
toothbrush on the charger to charge it.
Note: To keep the battery fully charged at all times, you
may keep your Philips Sonicare toothbrush on the
charger when not in use.
Features
- Intensities
- EasyStart
- Brush head replacement reminder
- Pressure sensor
- Quadpacer
- SmarTimer
Intensities
Your power toothbrush gives you the option to choose
between low and high intensity.
Note: When you use the toothbrush for the first time, the
default setting is the low intensity.
- Press the power button once to turn on the
toothbrush.
- Press a second time within 2 seconds to change the
intensity.
- Press a third time within 2 seconds to pause.
After 2 seconds of brushing, pressing the power button
again will also pause the toothbrush.

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EasyStart
This Philips Sonicare model comes with the EasyStart
feature activated. The EasyStart feature gently increases
the power over the first 14 brushings to help you get
used to the brushing with the Philips Sonicare.
To deactivate EasyStart see 'Activating or deactivating
features'.
Brush head replacement reminder
Your Philips Sonicare is equipped with BrushSync
technology that tracks the wear of your brush head.
Note: This feature only works with Philips Sonicare smart
brush heads with BrushSync technology.
1When attaching a new smart brush head for the first
time the handle recognizes that you have a Philips
brush head with BrushSync technology and begins
tracking brush head wear.
2Over time, based on the pressure you apply and the
amount of time used, the handle will track brush head
wear in order to determine the optimal time to
change your brush head. This feature gives you the
guarantee for the best cleaning and care of your
teeth.
3When the brush head replacement reminder light
lights up amber, you should replace your brush head.
To deactivate the brush head replacement reminder see
'Activating or deactivating features'.
Pressure Sensor
Your Philips Sonicare is equipped with an advanced
sensor that measures the pressure you apply while
brushing. If you apply too much pressure, the toothbrush
will provide immediate feedback to indicate that you
need to reduce the pressure. This feedback is given by a
change in vibration and therefore brushing sensation and
sound. Additionally, the brush head replacement
reminder light will flash amber.

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To deactivate the pressure sensor see 'Activating or
deactivating features'.
QuadPacer
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The QuadPacer is an interval timer that has a short beep
and pause to remind you to brush the 4 sections of your
mouth evenly and thoroughly. This Philips Sonicare
toothbrush comes with the QuadPacer feature activated.
SmarTimer
The SmarTimer indicates that your brushing cycle is
complete by automatically turning off the toothbrush at
the end of the brushing cycle.
Dental professionals recommend brushing no less than 2
minutes twice a day.
Note: If you press the power on/off button after you
started the brushing cycle, the toothbrush will pause.
After a pause of 30 seconds, the SmarTimer resets.
Activating or deactivating features
You can activate or deactivate the following features of
your toothbrush:
- EasyStart
- Brush head replacement reminder
- Pressure sensor
To activate or deactivate these features, follow the
instructions below:
EasyStart
1Put the handle on the plugged-in charger.
2Press and hold the power on/off button while the
handle remains on the charger.
3Keep the power on/off button pressed until you hear
a single short beep (after 3 seconds).
4Release the power on/off button.

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- Triple tone of low-med-high means the EasyStart
feature has been activated. The battery level indicator
light will also blink green 2 times to confirm
activation.
- Triple tone of high-med-low means the EasyStart
feature has been deactivated. The battery level
indicator light will blink amber 1 time to confirm
deactivation.
Note: To achieve clinical efficacy, EasyStart needs to be
deactivated.
Brush head replacement reminder
Note: You can only activate or deactivate the brush head
replacement reminder when a smart brush head is on the
handle.
Note: New smart brush heads come with the brush head
replacement reminder feature activated.
1Put the handle on the plugged-in charger.
2Press and hold the power on/off button while the
handle remains on the charger.
3Keep the power on/off button pressed until you hear
a series of two short beeps (after 5 seconds).
4Release the power on/off button.
- Triple tone of low-med-high means the brush head
replacement reminder feature has been activated.
The battery level indicator light will also blink green 2
times to confirm activation.
- Triple tone of high-med-low means the brush head
replacement reminder feature has been deactivated.
The battery level indicator light will blink amber 1
time to confirm deactivation.
Pressure sensor
1Put the handle on the plugged-in charger.
2Press and hold the power on/off button while the
handle remains on the charger.
3Keep the power on/off button pressed until you hear
a series of three short beeps (after 7 seconds).
4Release the power on/off button.

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- Triple tone of low-med-high means the pressure
sensor feature has been activated. The battery level
indicator light will also blink green 2 times to confirm
activation.
- Triple tone of high-med-low means the pressure
sensor feature has been deactivated. The battery level
indicator light will blink amber 1 time to confirm
deactivation.
If you continue holding the power on/off button after
the three short beeps, the activate/deactivate sequence
repeats.
Cleaning
You should clean your Philips Sonicare toothbrush
regularly to remove toothpaste and other residue. Failure
to clean your Philips Sonicare toothbrush may result in an
unhygienic product and damage to it may occur.
Warning: Do not clean product or accessories with
sharp objects or in dishwasher, microwave, with
chemicals or in boiling hot water
Toothbrush handle
1Remove the brush head and rinse the metal shaft area
with warm water. Make sure you remove any residual
toothpaste.
Caution: Do not push on the rubber seal on the metal
shaft with sharp objects, as this may cause damage.
2Wipe the entire surface of the handle with a damp
cloth.
Note: Do not tap the handle on the sink to remove excess
water.
Brush head
1Rinse the brush head and bristles after each use.
2Remove the brush head from the handle and rinse the
brush head connection with warm water at least once
a week. Rinse the travel cap as often as needed.

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Charger
1Unplug the charger before you clean it.
2Wipe the surface of the charger with a damp cloth.
Travel case
Rinse with warm water and use a damp cloth to clean
inside of travel case.
Storage
If you are not going to use the product for a long time,
unplug it, clean it (see chapter 'Cleaning') and store it in a
cool and dry place away from direct sunlight.
Replacement
Brush head
Replace Philips Sonicare brush heads every 3 months to
achieve optimal results. Use only Philips Sonicare
replacement brush heads.
Locating the model number
Look on the bottom of the Philips Sonicare toothbrush
handle for the model number (HX36XX).
Warranty and support
If you need information or support, please visit
www.philips.com/support or read the international
warranty leaflet.
Warranty restrictions
The terms of the international warranty do not cover the
following:
- Brush heads.
- Damage caused by use of unauthorized replacement
parts.
- Damage caused by misuse, abuse, neglect, alterations
or unauthorized repair.
- Normal wear and tear, including chips, scratches,
abrasions, discoloration or fading.

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Recycling
- This symbol means that electrical products and
batteries shall not be disposed of with normal
household waste.
- Follow your country’s rules for the separate collection
of electrical products and batteries.
Removal of built-in rechargeable battery
The built-in rechargeable battery must only be removed
by a qualified professional when the appliance is
discarded. Before removing the battery, make sure that
the battery is completely empty.
Take any necessary safety precautions when you
handle tools to open the appliance and when you
dispose of the rechargeable battery. Be sure to
protect your eyes, hands, fingers, and the surface
on which you work.
When you handle batteries, make sure that your
hands, the product and the batteries are dry.
To avoid accidental short-circuiting of batteries
after removal, do not let battery terminals come
into contact with metal objects (e.g. coins,
hairpins, rings). Do not wrap batteries in
aluminum foil. Tape battery terminals or put
batteries in a plastic bag before you discard them.
Removing the rechargeable battery
Before removing the battery, make sure that the battery
is completely empty.
To remove the rechargeable battery, you need a towel or
cloth, a hammer and a flat-head (standard) screwdriver.
1To deplete the rechargeable battery of any charge,
remove the handle from the charger, turn on the
Philips Sonicare and let it run until it stops. Repeat this
step until you can no longer turn on the Philips
Sonicare.

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2Remove and discard the brush head. Cover the entire
handle with a towel or cloth.
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3Hold the top of the handle with one hand and strike
the handle housing 0.5 inch above the bottom end.
Strike firmly with a hammer on all 4 sides to eject the
end cap.
Note: You may have to hit on the end several times to
break the internal snap connections.
4Remove the end cap from the toothbrush handle. If
the end cap does not release easily from the housing,
repeat step 3 until the end cap is released.
5Holding the handle upside down, press the shaft
down on a hard surface. If the internal components
do not easily release from the housing, repeat step 3
until the internal components are released.
6Wedge the screwdriver between the battery and the
white frame at the bottom of the internal
components. Then pry the screwdriver away from the
battery to break the bottom of the white frame.
7Insert the screwdriver between the bottom of the
battery and the white frame to break the metal tab
connecting the battery to the green printed circuit
board. This will release the bottom end of the battery
from the frame.

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8Grab the battery and pull it away from the internal
components to break the second metal battery tab.
Caution: Be aware of the sharp edges of the
battery tabs so as to avoid injury to your fingers.
9Cover the battery contacts with tape to prevent any
electrical short from residual battery charge. The
rechargeable battery can now be recycled and the
rest of the product discarded appropriately.