Philips GC8930 User manual

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Document No. : CSW-07-081-18111
PERFECT CARE EXPERT PLUS
STEAM GENERATOR
GC 8930
GC 8940
GC8942
GC8950
GC8952
GC 8960
GC 8962
GC 4541
GC 4564

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Document No. : CSW-07-081-18111
Contents
Page
1. Important Repair Instructions 3
2. Product Information
- Product Matrix 6
- Functions/ Features Information 7
- Wiring Diagram 8
3. Troubleshooting 10
4. Disassembly and Reassembly Instructions 12
5. Service Parts 24
6. Revision History 37

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Document No. : CSW-07-081-18111
Important Repair Instructions
Only skilled personnel should carry out the repair.
After repair the appliance should function properly.
After repair, the appliance has to meet the regulatory and safety requirements that were applicable at the time of
release of the product.
The following tests are common check to be conducted on a repaired appliance before it is return to the consumer.
1. Soleplate temperature
Check the soleplate temperature at maximum setting within IEC requirment.
Measure the temperature of the Soleplate after the iron has reached steady state i.e connected to the mains for at
least 15 minutes. The table below shows the temperature requirement.
Soleplate temperature (Deg C)
Minimum
Maximum
135 Deg C
155 Deg C
2. Leakage Current
Check leakage current according to IEC requirement.
Set input power to 1.15 times of the rated power.
Power on the appliance until steady.
Measure leakage current between LIVE- NEUTRAL & NEUTRAL - EARTH.
Criteria for acceptance: Leakage current shall not exceed 0.75mA.
3. Water leakage/ Functionality
a. With power on the product, check there is no water leakage.
b. Check the functionality of the product such as:
- Steaming
- PCBA (Refer to point 5).
- Buttons: no sluggish, no jammed and loosenness
- Filling Door: close properly (with click sound)
4. Loose part
Check that there are no loose parts such as extra screws in the product that can cause short circuit or product
malfunction.

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Important Repair Instructions (Continue)
5. Self-Check mode
Self-Check mode is NOT an exhaustive dianosis, but a quick preliminary check on all the hardware function.
5.1 The following to be carried out before Self-Check mode:
i) Power meter should be in-placed to monitor system power.
ii) Minimum water level in the water tank
iii)Make sure Soleplate is <100°C
5.2 Reset product to Factory Mode Test (FMT) Flow
Start
Remove
water tank
Press and hold
Power and ECO buttons
Turn on mains power /
Plug in mains cord
without releasing
buttons
Tank Empty LED
(Amber) turns on?
YES
Tank Empty LED will remain
on for 3 secs. Release
Power button
YES
NO
Turn off mains
power / Unplug in
mains cord
Wait for at
least 5
secs
Is time <3
secs?
NO
Press and release the
steam trigger twice
within 0.5 sec interval
Successfully
Entered FMT
LEDs light up to
show firmware version
for 2 secs
YES
NO
If fail to enter Factory Mode Test
(FMT), could be due to:
1. No power to PCBA
2. Button(s) malfunction
3. Steam trigger malfunction
4. Timing incorrect

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Document No. : CSW-07-081-18111
Important Repair Instructions (Continue)
5.3 Process Self Check Mode, start Self Check Mode

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Product Information
Product Matrix
Model Number
GC8930
GC8940
GC8942
GC8950
GC8952
GC8960
GC8962
Voltage
220~240V
220~240V
220~240V
220~240V
Frequency
50~60Hz
50~60Hz
50~60Hz
50~60Hz
Power
Max 2100W
Max 2100W
Max 2100W
Max 2100W
Continuous Steam
(g/min)
120g
120g
120g
120g
Pressure (bar)
7
7.5
7.5
7.5
Steam Boost (g)
450
470
480
500
520
500
520
Optimal TEMP
Yes
Yes
Yes
Yes
Vertical Steam
Yes
Yes
Yes
Yes
Steam Ready Time
(min)
2
2
2
2
Soleplate Coating
SteamGlide
Advanced
SteamGlide
Advanced
SteamGlide
Advanced
SteamGlide
Advanced
Anti Calc
Easy-de-calc
Easy-de-calc
Easy-de-calc
Easy-de-calc
ECO
Yes
Yes
Yes
Yes
Turbo
Yes
Yes
Yes
Yes
Water Tank (ml)
1800
1800
1800
1800
Carry Lock
Yes
Yes
Yes
Yes
Safety Auto Off
Yes
Yes
Yes
Yes
Accessories
No
No
No
No
Cord length (M)
1.65
1.65
1.65
1.65
Dimensions (H x W x D)
- mm
269 x 426 x 239
269 x 426 x 239
269 x 426 x 239
269 x 426 x 239

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Product Information
Functions/ Features Information
Fast & Powerful Crease Removal
Easy to use
Soleplate: SteamGlide Advanced
Filling and emptying water: Detachable Water Tank,
Optimal TEMP Technology
Extra large filling hole
Safe rest
Refill any time
Silient Steam Technology
Lower water level alarm
(for GC8960 & 8962 only)
Heat up time: 2 min
Vertical Steam
Safety auto off
Variable Steam Settings
Light and comfortable
Steam Output Control
Open handle
Steam Tip
Safe for all fabrics: Even for delicates such as
Steam on demand
silk material.
Cord freedom, Swivel 180 degree
Calc Management
Storage
Suitable for tap water
Storage
Calc Clean solution: Easy-De-Calc
Storage solution: Carry Lock
Descaling reminder: Light
Hose Storage: Hose storage compartment
Cord storage: Velcro fix
Sustainability
ECO setting
Energy saving: 45% energy reduction

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Product Information (Continue)
Wiring Diagram - Iron

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Product Information (Continue)
Wiring Diagram - Stand

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Document No. : CSW-07-081-18111
Troubleshooting
Problem
Possible root cause
Solution
Iron LED does not light up as
specified (refer to page 5)
Hose Cord Assy wiring
Reconnect & retest
Iron LED Assy
Change Iron LED Assy
Hose Cord Assy
Change Hose Cord Assy
Power PCBA
Change Power PCBA*
Other LEDs do not light up as
specified (refer to page 5)
Power PCBA
Change Power PCBA*
Empty Tank LED always
blinking (refer to page 5)
Water Tank Assy
Hall Sensor Assy
Power PCBA
Change Water Tank Assy
Change Hall Sensor Assy
Change Power PCBA*
Zero-crossing detection circuit
error (refer to page 5)
Power PCBA
Change Power PCBA*
Iron temperature sensing circuit
error (refer to page 5)
Connection
Reconnect & retest
Power PCBA
Change Power PCBA*
Soleplate Assy
Change Soleplate Assy
Iron heater power does not meet
as specified (refer to page 5)
Iron is too hot
Cool down and retest
Soleplate Assy
Change Soleplate Assy
PCBA
Change Power PCBA*
Boiler temperature sensing
circuit error (refer to page 5)
Connection
Reconnect & retest
Boiler Assy
Change Boiler Assy & Inox Clamp
Power PCBA
Change Power PCBA*
Boiler heater power does not
meet as specified (refer to page
5)
Boiler is too hot
Cool it down and retest
Boiler Assy
Change Boiler Assy & Inox Clamp
PCBA
Change Power PCBA*
Mainscord
Change Mainscord
Steam trigger pressed does not
detected (refer to page 5)
Hose cord Assy connection
Reconnect & retest
Iron LED Assy
Change Iron LED Assy
Hose Cord Assy
Change Hose Cord Assy
E-Valve
Change E-Valve
Trigger
Change Trigger
Power PCBA
Change Power PCBA*
Water leaking from De-Calc
area
Rinse Cap Assy engagement
Tighten and retest
Rinse Cap Assy
Change Rinse Cap Assy
Rinse Bush Assy
Change Rinse Bush Assy
Water leaking
Connection for water path
Reconnect & retest
Inlet Coupling Seal
Change Inlet Coupling Seal
Inlet Coupling Assy
Change Inlet Coupling Assy
Water Tank Assy
Change Water Tank Assy
Soleplate Assy
Change Soleplate Assy
Boiler Assy
Change Boiler Assy & Inox Clamp
Lock jammed
Front Lock Bracket Assy
Change Front Lock Bracket Assy
Front Lock Slider Assy
Change Front Lock Slider Assy
No pumping
Pump Assy
Change Pump Assy*
Trigger
Change Trigger
Power PCBA
Change Power PCBA*
Plastic molded part damaged,
broken, short molding, cosmetic
defect or sharp edges
Inlay 2K Assy
Change Inlay 2K Assy
MS LED Holder
Change MS LED Holder
Housing Prted
Change Housing Prted
Trigger
Change Trigger
Chassis
Change Chassis
Housing Cap
Change Housing Cap
Tray Assy
Change Tray Assy
Tank Catch
Change Tank Catch
Spacer Top
Change Spacer Top
Spacer Bottom
Change Spacer Bottom
Stand Top
Change Stand Top
Stand Botttom Assy
Change Stand Botttom Assy
Button Assy
Change Button Assy
Notes: * Refer to page 23 for Power PCBA/ Pump Assy replacement Reassembly Instruction