Philips HD3021 User manual

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HD3021
HD3025
HD3027
User Manual
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

HD3021,HD3025,HD3027
ENGLISH

19
5

Contents
1 Important information
Operation instructions
Do not do the following:
Handle with care
Environment
Warranty and after-sales service guarantee
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6 Using the product
Using for the first time
Preparation before use
2 Introduction
4 Control panel
5 Model specifications
3 Product overview
Accessories
24
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7 Function operation
Cooking
Steaming
8 Maintenance
Cleaning the steam valve
Cleaning the cover (seal)
Cleaning the inner pot
Cleaning the sensor and heating plate
Cleaning the accessories
9 Troubleshooting
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34
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ș
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1 Important information
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ș When removing the inner pot, make sure that
you disconnect the plug rst.
Operation instructions ș
ș Do not attempt to modify, take apart or repair
this multi cooker.
ș
ș Do not immerse the electric multi cooker in
water when cleaning.
 Do not heat the inner pot directly over a naked
ame.

 Do not lift or move the multi cooker while
cooking.


Do not use a misshapen inner pot in the multi
cooker.
Do not do the following:
Please read this manual carefully before using
the product and keep it for future reference.
In order to ensure safe use, this manual
refers to a variety of methods. Misuse or
non-compliance with safety warnings could
lead to accidents.
Insert the plug into the multi cooker’s socket.
Before turning on the power, make sure that
the voltage marked on the cooker and the
power supply voltage are the same.
Only connect the appliance to an earthed wall
socket.Always make sure the plug is inserted
rmly into the socket.
If the supply cord is damaged, it must be
replaced with a special cord purchased from an
authorised supplier.
Make sure the multi cooker is out of children's
reach to prevent it from being tipped over
accidentally, which could cause burns.Be careful
not to accidentally press a key while cooking, as
this could cause the multi cooker to stop.
This appliance is not intended for use by
persons (including children) with physical,
sensory or mental impairments, or lack of
experience and knowledge, unless they have
been given supervision or instruction in the use
of the appliance by a person responsible for
their safety.Ensure that children do not play
with this product.
ș Keep the multi cooker on a level and stable
surface.Do not use in a humid or hot
environment, or near any other sources of heat.
Before connecting the plug to the power outlet,
make sure the heating elements, temperature
sensors and the surface of the inner pot are all
clean, dry and free of any rice, cooking residue or
dirt that may affect the cooking.
Do not use wet hands to connect the power
plug or to press any buttons on the control
panel.
Never connect this appliance to an external
timer switch as this may be hazardous.
Do not expose this product to high
temperatures, or place the multi cooker on a
hot stove or cooker.
Do not use any attachments or components
made by other manufacturers, unless they are
specically recommended by Philips.If you use
such accessories or components, the
manufacturers will not be responsible for any
adverse consequences.
This product is for indoor use only.
21


Handle with care




 Do not place this product near magnetic materials
while in use.
Before connecting the plug to the power outlet
and turning on the switch, check that the inner
pot has been placed inside the cooker.
Be careful of heat from steam escaping during
cooking or when opening the lid.Hands and face
must be kept away from the multi cooker to
avoid burns from steam.
Do not cover the lid with a cloth. This may
cause the lid to become distorted or
discoloured.
To prevent the water from overowing, which
could be dangerous, do not exceed the
maximum water level indicated on the inner
pot.
To avoid scratching the coating inside the inner
pot, it is recommended not to cook
ingredients such as prawns, crabs and shellsh.
If cooking, remove the hard shell beforehand.
1
2

Advanced technology
Innovative concepts



2 Introduction

Environment
Do not dispose of the appliance with
normal household waste, but hand it in at
a government-appointed collection point
for recycling.By doing this, you help to
preserve the environment.
Warranty and after-sales service
guarantee
If you need service or information, or if you
have any questions, please visit the Philips
website at www.philips.com.You can also
contact your local Philips Customer Care
Centre (you can nd the phone number on
your warranty card).If your country or region
does not have a Philips Customer Care Centre,
contact your local Philips dealer for help.
Notes：All content in this manual has been
carefully checked and, if this content contains
any printing errors, omissions or
misunderstandings, the company holds the right
to nal interpretation The design and
specications are subject to change, please refer
to the actual merchandise purchased
The Philips multi cooker is an intelligent cooker
developed using the company’s innovative
technology, adopting a novel, user-friendly
control panel design and an advanced structure.
It is an ideal cooking tool for the modern
household.
Use 6F technology:Spill-proof, scorch-proof,
non-stick, durable, leak-proof,
cockroach-proof, comprehensive,
cutting-edge technology.
Innovative design concepts
Great tastes：Micro-pressure cooking,
appropriate temperature control, scientic
cooking, authentic tasting results.
Health：Gold lined, boiling at high
temperatures, healthy for the environment
and for your family.
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Accessories
Steamer
Spoon
Steam valve
Inner pot
Cover
Water storage
"Cooking/Keep warm" function indicator
"Cooking" function indicator
Function select key
Control key
Outer case
Base
Measuring cup
Instructions Warranty card
Soup spoon
Mains cord
3 Product overview
www.philips.com/welcome
HD3021
HD3025
HD3027
User Manual
Register your product and get support at


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4 Control panel
"Cooking/Keep warm"
function indicator
"Cooking" function
indicator
Function select key
5 Model specifications
Rated capacity
Model Number
Rated power supply
Rice volume (cups)
Length x width x height (mm)
Weight (kg)
Rated power output
HD3027HD3025HD3021



269 x 269 x 253
3.0




269 x 269 x 233





252 x 252 x 225
2.7


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Preparation before use
6 Using the product
Using for the rst time
(1) Remove all accessories from within the pot.
(2) Clean the body with a soft cloth.
(3) Use the "Cooking" function to remove any
unusual smells from the inner pot and inner
lid.
Pour water into the inner pot until it is half
full, attach the lid and connect to the power
supply.
Press the control key, the "Cooking" function
indicator lights up.
Disconnect the plug from the power supply.
Once the pot has cooled, wash in water.
(4) Wash all attachments with a sponge and
washing-up liquid, then rinse with clean
water and dry with a soft cloth.
(1) Use cups for measuring rice as indicated in the
diagram. Use clean water. Wash the rice until
the water running through it is relatively clear.
 Washing the rice inside the pot is not
recommended as this may damage the
non-stick coating on the surface, shortening the
lifespan of the product.
(2) Put washed rice in the inner pot, and add water
according to the scale line.
 Add water to the appropriate level according
to the quantity of rice needed.
 The water volume can be increased according
to the softness of the rice required (note:the
rice and water should not exceed the maximum
water level inside the pot).For example:For
cooking 4 cups of rice, add water to the "4"
marker.
RICE
WATER
WATER
CONGEE

26
(3) Wipe the outer surface of the inner pot with a
dry cloth, lightly pour water into the pot up to
the arrow indicated and gently turn the pot 2 or
3 times, so that the entire bottom is located
close to the heating plate.
(5) Starting the device：First of all, plug the power
cord into the electric cooker, then plug the
cord into the power outlet and connect the
power. The multi cooker will be on standby
mode.
Before using, wipe dry the bottom of the inner
pot on the outside. If the inner pot is damp on
the bottom, this will make a noise during
cooking and could also lead to the multi cooker
malfunctioning.
(4) When attaching the lid you will hear a click
sound. This tells you that the lid has been closed
completely.
Do not open the lid during use, or cover
with a towel or other objects. This can
distort the lid, leading to malfunction.
Do not connect the power until the rice
cooker has been fully prepared for use.

27
7 Function operation
Cooking
Preparation
(1) Press the control key, the "Cooking" function
indicator lights up.
The food starts to cook.
(3) If the multi cooker is not in use, disconnect the
plug.
(1) Use cups for measuring the rice. Once the inner
pot has been cleaned, add water according to
the scale line.
For specic operation instructions, refer to the
"pre-cooking preparation" diagrams on Pages
25-26.
(2) Once the rice has been cooked, the "Cooking"
function indicator light switches off and the "
Keep warm" function indicator light
automatically switches on to show that the multi
cooker is operating in "Keep warm" mode.

further 10 to 15 minutes will make the rice
tastier.
(2) Wipe the outer surface of the inner pot dry
with water and place it inside the cooker.
(3) Attach the lid and connect to the power supply.


Using the "Keep warm" function for a long
time will result in the food being thicker
and stickier.
Cooking congee
Preparation
Starting to cook the congee
(2) Press the control key to begin cooking the
congee.
(1) Use cups for measuring the rice. Once the
inner pot has been cleaned, add water according
to the scale line.



(1) If you set the function select switch to
CONGEE, the CONGEE function indicator light
switches on.

cooking process to prevent it sticking to
the pot.
(3) To complete the congee cooking process, push
the control key, switch off the power and
disconnect the plug from the power outlet.
(2) Wipe the outer surface of the inner pot dry
with water and place it inside the cooker.
(3) Attach the lid and connect to the power supply.

Preparation
Steaming
Do not exceed the amount of water
recommended, to prevent food from
overowing

Food should not be left cooking in the pot for
too long
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(1) Pour the appropriate amount of clean water into
the inner pot (you can adjust the volume
according to your needs), place the steamer
into the multi cooker and add food (if needed it
can be placed on the plate).Place the inner pot
inside at the point indicated by the arrow and
gently turn the pot 2 or 3 times, so that the
entire bottom is located close to the heating
plate.
(2) When attaching the lid you will hear a click
sound. This tells you that the lid has been closed
completely.
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(3) Starting the device：First of all, plug the power
cord into the electric cooker, then plug the
cord into the power outlet and connect the
power. The multi cooker will be on standby
mode.
Do not connect the power until the multi cooker
has been fully prepared for use.

(1) Press the control key, the "Cooking" function
indicator lights up.
The food starts to steam.
(3) If the multi cooker is not in use, disconnect the
plug.
30
(2) Once the food has been steamed, turn the
control key manually. The "Cooking" function
indicator light switches off and the "Keep warm"
function indicator light automatically switches on
to show that the multi cooker is operating in "
Keep warm" mode.

(2) Turn the steam valve to the open position to
remove.
(3) Rinse with water and wipe with a damp cloth.

(1) Remove the steam valve from the lid.
Cleaning the steam valve
31
Rubber ring
Sensor
(in the centre, on the
bottom of the inner pot)
Heating plate
Inner pot
Steam valve
Before cleaning, disconnect the power plug
and allow the product to cool.Do not wipe the
surface with banana oil, petrol, household
cleaning products or a hard brush.
After each use, it is recommended that you
clean the steam valve, so as to prevent the
steam valve from becoming blocked or
overowing the next time you use it.
Clear any dirt from the steam valve, so as not
to affect the cooking.

Cleaning the inner pot
*UTUZV[RRZNKX[HHKXYKGROTMXOTM

(1) Use washing-up liquid to wipe the surface of the
lid.
Cleaning the cover (seal)
(2) If stains on the inside of the pot lid are not
washed promptly, dirt will stick to the inside and
become difcult to wash. So it is recommended
that you wipe the lid clean after each use.
(1) Pour the appropriate amount of water into the
inner pot, place into the multi cooker and press
the control key. The "Cooking" function
indicator lights will switch on and the multi
cooker will begin to work.
(2) Once water is boiling for about 5 minutes,
push up the control key manually,and the "Keep
warm" function indicator light automatically
switches on. You may now disconnect the plug
at any time.
32

33
Use a small stick to remove grain and dirt
from gaps.
Steamer, rice spoon, soup spoon, measuring
cup, inner pot.
After washing with water, clean with a sponge.
Clean with washing-up liquid, a sponge and water.
Cleaning the accessories
Cleaning the sensor and heating
plate
(3) After the cooker has cooled, drain the water
from the pot and gently wipe over the surface
of the pot with a sponge and washing-up liquid,
rinse with clean water and then dry the outside
of the pot. Do not use a wire brush or any other
hard object to clean to avoid damaging the non-
stick coating.
Paint on the surface may become
discoloured, change in appearance or
become striped, but this will have no
adverse effects.
Lightly wipe the heating plate with ne
sandpaper (around P600) or a dry cloth to
avoid the sensor at the base of the pot
sticking to the heating plate, which can affect
the quality of the cooking.
The surface of the heating plate and the
protection frame may become discoloured,
change in appearance or become striped, but
this will have no adverse effects.

34
9 Troubleshooting
If you encounter any problems while using this multi cooker, please check the following before you apply for
assistance.If you cannot resolve the problem, please contact our designated specialised maintenance
department.
The indicator light does not switch on
The indicator light switches on
Serial
number
Electric heating plate
does not heat up
Electric heating plate
heats up
Electric heating plate
does not heat up
1.Indicator light wiring is loose
2.Indicator light is damaged
1.Internal wiring is loose
2.Heating element is burnt out
Contact the designated maintenance department for
repair
Contact the designated maintenance department for
repair
Contact the designated maintenance department for
repair
3.Contact the designated maintenance department
for repair
1.Rice has not had long enough to cook
2.Electric heating plate is distorted
3.Inner pot is misshapen
4.Inner pot is installed incorrectly, leaving a gap.
5.Dirt between the inner pot and the heating
plate
1.Cook the rice to your liking Slightly misshapen
equipment can be corrected using ne sandpaper.
Severely misshapen equipment should be sent to
the maintenance department to be replaced.
2.Contact the designated maintenance department
to replace the pot
3.Gently rotate the inner pot to the correct position
4.Clean with ne sandpaper
2.Magnet fails to limit the
temperature
3.Keep-warm element burns out or has a
loose connection
3.Thermostat on lid not working correctly
Food (congee) overow
1.Steam valve installed incorrectly
2.Steam valve is misshapen or blocked by dirt
1.Install according to the instructions in the manual
2.Clean or remove dirt as required
1
2
3
4
5
Faults Causes Solutions
The multi cooker is not
connected to the power
supply
Check that the power switch, fuse plugs and sockets
and power supply lead are all in good working
condition, and that the plug is connected properly
Using different foods
or cooking for too
long
The food could
burn or will not be
able to keep warm
automatically.
1.Instructions about the cooking button and
lever should be complied with completely.

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HD3021_HD3025_HD3027_UM_v1.0
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