Philips BlueTouch PR3733 User manual

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PR3733
PR3731

1

PR3733, PR3731
ENGLISH 6
DEUTSCH 27
ΕΛΛΗΝΙΚΑ 49
FRANÇAIS 74
ITALIANO 96
NEDERLANDS 118

6
Table of contents
Introduction 6
Contra-indications, reactions and side effects 7
Important safety information 8
Treatment schedule and treatment modes 10
Product overview 10
Charging the device 11
Using the device 12
After treatment 15
Troubleshooting 15
Signals on the device 17
Ordering accessories 17
Guarantee and support 17
Recycling 18
Specications 19
Explanation of symbols 20
Introduction
Congratulations on your purchase and welcome to Philips! To benet fully from
the support that Philips offers, register your product at www.philips.com/
pain-relief/register.
Read this user manual carefully before you use the BlueTouch Pain Relief
Patch and save it for future reference.This medical device is available
without prescription.To achieve the optimal treatment success, we
recommend that you use the device according to the treatment schedule
and the instructions in this user manual. If you need further information or
have questions, please visit www.philips.com/pain-relief or contact
the Philips Consumer Care Centre in your country
BlueTouch is a trademark owned by Koninklijke Philips N.V.
Intended use
The BlueTouch Pain Relief Patch is a wearable medical device intended
for use on and by persons older than 18. It treats muscular back pain
by supplying light and warmth to the body by means of optical power
and thermal conduction. Its special blue LED light relaxes and helps to
heal damaged muscles through improved blood circulation.The intended
treatment area of the device is the upper and lower back.You can
position the device on the treatment area with a strap and use it during
your normal daily activities.The power for the device comes from non-
exchangeable rechargeable batteries.
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Contra-indications, reactions and side effects
Contra-indications
General health conditions
Do not use the device if any of the following general health conditions
apply to you:
- pregnancy or breastfeeding
- fever
- uncontrolled high blood pressure or a cardiovascular condition
(stroke, myocardial infarction, angina pectoris, arteriosclerotic vascular
disease (ASVD), peripheral vascular disease, or (severe) congestive
heart failure)
- severe or uncontrolled diabetes or diabetes with peripheral damage
- presence of an implanted medical device (screw, etc.) in or near the
treatment area or presence of an active implantable medical device,
such as a cardiac pacemaker, debrillator, neurostimulator, cochlear
implant, or an active drug administration device, anywhere in the body
- widespread pain
- poor general health
- schizophrenia, borderline syndrome or severe depression
- severe osteoporosis (T score of 2.5 and a history of 1 or more bone
fractures) or another serious bone disease
Pain-related health problems
Do not use the device if any of the following pain-related health problems
apply to you:
- unsuccessful back surgery or surgery to torso, head or back within
the previous 8 weeks
- acute dislocation or fracture within the previous 8 weeks
- a degenerative central nervous system disease such as multiple
sclerosis or Parkinson’s disease
- spinal stenosis that causes back pain
- cauda equina syndrome or other neurological symptoms that indicate
neuropathy
- sensory deprivation or diagnosed shingles or post-herpetic neuralgia,
especially in the mid-trunk area.
- an inammatory disease or a chronic disease or an infection known
to cause pain, such as spondyloarthropathy, rheumatoid arthritis,
lupus erythematodes, Lyme borreliosis
Dermatological or oncological problems
Do not use the device if any of the following dermatological or oncological
problems apply to you:
- a history of skin cancer or any other localised cancer or the presence
of precancerous lesions or large moles in the treatment area
- sun allergy
- burnt or sunburnt skin
- if you take photosensitising medication, do not use the device if the
package insert states that the medication can cause photo-allergic
reactions, photo-toxic reactions or that you must avoid sun exposure
- if you are on steroids, as this medication makes the skin more
susceptible to irritation
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- a skin disease such as porphyria, polymorphic light eruption, chronic
actinic dermatitis, actinic prurigo or solar urticaria that causes
photosensitivity
- infections, eczema, unhealed tattoos, burns, inammations (e.g. of hair
follicles), lacerations, abrasions, herpes simplex, psoriasis, wounds or
lesions and haematomas in the treatment area
- allergy to the surface materials of the BlueTouch Pain Relief Patch
(polyurethane for the skin contact surface and polyester for the surface
that does not touch the skin) or to the polyester of the straps
Reactions and side effects
- It is normal for the skin to become a little red during treatment.
The cause of this skin redness is the increased blood circulation due
to the warmth of the BlueTouch Pain Relief Patch.This skin redness is
harmless and fades after the treatment has ended.
- You may sometimes notice tanning after treatment.The cause of this
tan is the exposure to light - a similar effect to that caused by sunlight
- or to warmth.This effect is harmless and fades away by itself after a
number of weeks and sometimes a few months. Postpone treatment
until the tan has disappeared.To prevent tanning, resume treatment
in a lower mode and avoid excessive pressure on the BlueTouch Pain
Relief Patch during treatment, for example by sitting or lying on it or by
leaning heavily against it.
- Blue light may discolour tattoos in the treatment area.
Important safety information
Warning
- The purpose of the BlueTouch Pain Relief Patch is to treat back pain.
Do not use it for any other purpose.
- This is a medical device. Keep the device out of the reach of children.
- Read this user manual carefully and always adhere to the treatment
and installation instructions.
- Do not use the device on children or babies because of their immature skin.
- Adults with reduced sensory or mental capabilities must not use this
device, as they may not be able to use it according to the instructions
in this user manual.
- The BlueTouch Pain Relief Patch is not suitable for continuous use.
Always adhere to the treatment schedule in chapter ‘Treatment schedule
and treatment modes’. Do not treat more often than twice a day.
- If treatment becomes uncomfortable, switch to a lower treatment
mode. If treatment is still uncomfortable in low mode, switch off the
BlueTouch Pain Relief Patch and stop using it.
- Do not stare into the light emitted by the BlueTouch Pain Relief Patch
during operation, as this may lead to eye irritation or eye damage.
- Do not leave the BlueTouch Pain Relief Patch unattended when it is
on, as this may cause eye irritation or eye damage when other people
stare into the light emitted by the device.
- Do not apply any creams or lotions to the skin before treatment,
as this may lead to skin irritation.
- Only charge the BlueTouch Pain Relief Patch by connecting the USB
cable and the adapter supplied with the device to a wall socket.
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- Do not wear the BlueTouch Pain Relief Patch while it is charging.
There is a risk of electric shock.
- The BlueTouch Pain Relief Patch is not waterproof. Do not use the
BlueTouch Pain Relief Patch in wet surroundings. Do not immerse the
BlueTouch Pain Relief Patch in water nor rinse it under the tap.
- Keep the adapter dry.
- Never exert excessive pressure on the BlueTouch Pain Relief Patch,
for instance by pressing, lying, sitting or standing on it. Do not lean
heavily against the BlueTouch Pain Relief Patch when sitting. Excessive
pressure on the device may lead to darkening or redness of the skin in
the area in contact with the patch.
- Do not squeeze or twist the BlueTouch Pain Relief Patch. Keep the
BlueTouch Pain Relief Patch away from sharp, pointed or abrasive objects.
- Always check the BlueTouch Pain Relief Patch and the adapter for
damage before use. Do not use the BlueTouch Pain Relief Patch or the
adapter if you notice any damage.
- Always have a damaged adapter replaced with one of the original type
to avoid a hazard. Contact Philips to obtain a new adapter.
- Do not modify the BlueTouch Pain Relief Patch and its accessories.
- Always return the BlueTouch Pain Relief Patch to a service centre
authorised by Philips for examination or repair. Repair by unqualied
people could cause a hazardous situation for the user.
- Use and charge the BlueTouch Pain Relief Patch at a temperature
between +5°C and +35°C. Store the BlueTouch Pain Relief Patch at a
temperature between -20°C and +50°C.
- Only use the BlueTouch Pain Relief Patch in one of the specially
designed straps supplied with the device.
- Do not use the device if it is closer than 30cm to wireless communication
equipment, such as wireless home network routers and walkie-talkies.
This wireless communication equipment may cause electromagnetic
interference that prevents the device from operating properly.
Caution
- Do not subject the BlueTouch Pain Relief Patch to heavy shocks or
drop it.
- If you take the BlueTouch Pain Relief Patch from a very warm
environment to a colder environment, wait approximately 3 hours
before you use it.
- To prevent damage to the drum of the washing machine or to other
laundry in the drum, wash the straps in a ne-mesh washing bag.
- If the device is not used for several months, recharge it regularly.
Compliance with standards
- This BlueTouch Pain Relief Patch meets all standards relevant for
electrical medical appliances and appliances using optical (LED)
radiation for home use (IEC60601 family).
Electromagnetic emissions and immunity
- The BlueTouch Pain Relief Patch is approved according to EMC safety
standard EN 60601-1-2. It is designed to be used in typical domestic or
clinical environments.
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Treatment schedule and treatment modes
Treatment schedule
Always stick to the treatment time indicated in this chapter. Do not treat
more often than twice a day.
The BlueTouch Pain Relief Patch is suitable for daily use.You can use it
when you feel pain, but do not use it more often than twice a day. If you
follow the instructions in this chapter, you do not exceed the maximum
daily light dose.
Since the effect of the BlueTouch Pain Relief Patch is generally not
noticeable immediately, we recommend that you try out the device for at
least two weeks before you draw any conclusions about its effectiveness.
Note:You can use the BlueTouch Pain Relief Patch twice in a row for two
treatments of 15 minutes, 20 minutes or 30 minutes.To start the second
treatment, press the mode button to switch on the device again.
Treatment modes
Modes No. of treatments per day Treatment duration and light
intensity
1: low 1 or 2 30 min at 50%
2: medium 1 or 2 20 min at 75%
3: high 1 or 2 15 min at 100%
- Mode 1 (low):This mode gives a mild warmth sensation and stimulates
the release of nitric oxide.You can use this mode twice a day for
30 minutes each time.
- Mode 2 (medium):This mode gives a moderate warmth sensation and
stimulates the release of nitric oxide.You can use this mode twice a day
for 20 minutes each time.
- Mode 3 (high):This mode gives a full warmth sensation and stimulates
the release of nitric oxide.You can use it twice a day for 15 minutes
each time.
The warmth and the nitric oxide relax and help to heal damaged muscles
through improved blood circulation.
Product overview (Fig. 1)
1 BlueTouch Pain Relief Patch (outside)
2 Mode button
3 Connection panel
4 Charging light
5 Micro USB socket
6 BlueTouch Pain Relief Patch (skin side)
7 Treatment area
8 Adapter
9 Standard USB plug
10 Micro USB plug
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Charging the device
You have to charge the BlueTouch Pain Relief Patch before rst use.
You also have to charge the device when its battery is low.When you
charge the BlueTouch Pain Relief Patch, it takes less than 5 hours to charge
the battery.When fully charged, the battery contains enough energy for
4 or more treatments.You can charge the BlueTouch Pain Relief Patch with
the adapter and USB cable supplied.
Note:You cannot use the BlueTouch Pain Relief Patch when it is charging.
Note: If the device is not fully charged when you start a treatment, the battery
may run out during the treatment.We advise you to always fully charge the
device before you start a treatment.
1 Insert the standard USB plug into the socket of the adapter.
2 Insert the adapter into a wall socket (100V-240V).
3 Insert the micro USB plug into the socket on the BlueTouch Pain
Relief Patch.
Caution: Only use this micro-USB socket to connect the BlueTouch Pain
Relief Patch to the mains for charging. Do not connect any other cable
with a micro-USB plug to this socket.
,When you connect the BlueTouch Pain Relief Patch to the mains,
it beeps once to indicate that charging starts.The charging light on the
connection panel ashes green slowly and regularly during charging.
4 When the battery is fully charged, the charging light turns solid green.
5 Remove the adapter from the wall socket and pull the USB plug out
of the micro USB socket of the BlueTouch Pain Relief Patch.
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Using the device
Positioning the device
You position the BlueTouch Pain Relief Patch on your body with one of the
straps supplied with the device.There is a special strap for treatment of the
upper back and a special strap for treatment of the lower back.
Note: Do not wear multiple layers of clothing or tight or thick clothing over the
BlueTouch Pain Relief Patch.
Positioning the lower back strap
To place the BlueTouch Pain Relief Patch in the lower back strap, follow the
steps below.
1 Place the lower back strap and the BlueTouch Pain Relief Patch in
front of you on a table. Slide the left side of the BlueTouch Pain Relief
Patch behind the elastic edge of the opening in the strap.
2 Then slide the other end of the BlueTouch Pain Relief Patch behind
the opposite elastic edge of the opening so that the whole patch is
inside the lower back strap. Check to make sure that material of the
strap does not cover the LEDs. If necessary, shift the BlueTouch Pain
Relief Patch a little.
3 Remove clothing from the area to be treated.
Note: Make sure the skin in the area to be treated is clean, entirely dry and
free from creams, lotions and other cosmetics.
4 Wrap the lower back strap with the BlueTouch Pain Relief Patch in it
around your waist with the treatment area of the device facing your
back.
5 Fasten the lower back strap with theVelcro strips on both ends of
the lower back strap.
Note: Make sure the BlueTouch Pain Relief Patch in the strap is located on the
area to be treated and the treatment area is in contact with the skin.
6 If the lower back strap does not t around your body, you can do the
following.
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1 Attach the extension strap to the Velcro strip on one end of the lower
back strip.
2 Then wrap the extended lower back strip around your body.
3 Fasten the lower back strap with the Velcro strip at a width that feels
comfortable.
Positioning the upper back strap
1 To put the BlueTouch Pain Relief Patch in the upper back strap,
follow the same procedure as described in steps 1 and 2 in section
‘Positioning the lower back strap’ above.
2 Remove clothing from the area to be treated.
Note: Make sure the skin in the area to be treated is clean, entirely dry and
free from creams, lotions and other cosmetics.
3 Put on the upper back strap like a backpack. First, put one arm
through the shoulder sling on one side.Then do the same on the
other side.
Note: Make sure the BlueTouch Pain Relief Patch in the strap is located on the
area to be treated and the LED area is in contact with the skin.
4 Tighten the shoulder slings by pulling the elastic straps.
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Starting and stopping treatment
The BlueTouch Pain Relief Patch has three modes and an ‘off’ setting
(see chapter ‘Treatment schedule and treatment modes’). Press the mode
button one or more times to select one of the three treatment modes.
When you press the mode button a fourth time, you switch off the
BlueTouch Pain Relief Patch.
1 Mode 1 (low): press once
2 Mode 2 (medium): press twice
3 Mode 3 (high): press three times
4 O (off): press four times
Note: If you want to switch from mode 3 to mode 1 or 2 or from mode
2 to mode 1, you have to press the mode button as many times as required
to reach the mode you want to select.
,In mode 1 (low), four rows of LEDs light up in power-save mode.
The BlueTouch Pain Relief Patch beeps once.
Note:After 10 seconds the light intensity slowly increases from power-save
mode to the intensity of the mode selected. Put the BlueTouch Pain Relief Patch
on the treatment area within these 10 seconds.
,In mode 2 (medium), six rows of LEDs light up in power-save mode.
The BlueTouch Pain Relief Patch beeps twice.
,In mode 3 (high), all LEDs light up in power-save mode.
The BlueTouch Pain Relief Patch beeps three times.
,When the light intensity starts to increase, you hear a dual tone from
low to high.
,The BlueTouch Pain Relief Patch automatically switches off after the
treatment time of the selected mode has elapsed.You hear a triple
tone from high to low to indicate that the device has switched off.
Note: If you want to switch to another mode during treatment, for instance
because you experience the current intensity as unpleasant, press the mode
button one or more times to select another mode.The timer automatically
recalculates the remaining treatment time based on the new mode.
Note: If you want to switch off the device before the treatment time has
elapsed, press the mode button one or more times until the LEDs switch off
and you hear a triple tone from high to low.
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After treatment
1 Loosen the strap and remove it from your back.
2 Recharge the BlueTouch Pain Relief Patch if the charging light is solid
orange (see chapter ‘Charging the device’). Remove the BlueTouch
Pain Relief Patch from the strap before you start to recharge it.
Cleaning
Do not immerse the BlueTouch Pain Relief Patch in water or rinse it
under the tap.
Always remove the BlueTouch Pain Relief Patch from the strap before
you put the strap in the washing machine to clean it.
1 Clean the BlueTouch Pain Relief Patch with a damp cloth after use.
2 You can wash the BlueTouch Pain Relief straps in the washing
machine when they are dirty.
Caution:To prevent damage to the BlueTouch Pain Relief straps and
other clothes in the washing machine, wash the straps in a ne-mesh
washing bag.
Note: Use a gentle cycle and a temperature of 30°C maximum. Dry the
BlueTouch Pain Relief straps on the air and not in the tumble dryer. Do not iron
the straps.
Troubleshooting
This chapter summarises the most common problems you could
encounter with the BlueTouch Pain Relief Patch. If you are unable to solve
the problem with the information below, contact Philips.
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Problem Possible cause Solution
The BlueTouch Pain Relief
Patch suddenly switches off
during treatment.
The pre-set treatment time
has elapsed. The BlueTouch Pain Relief Patch is programmed to switch off automatically
after the treatment time in the selected
treatment mode has elapsed. Just before
it switches off you hear a triple tone
(high to low).
The BlueTouch Pain Relief
Patch does not appear to
work for me, for I notice no
effect.
It may take two weeks
before the effects become
noticeable.
Be patient and allow more time for the
effects to become noticeable.
The BlueTouch Pain Relief
Patch switches to a lower
intensity.
The temperature of the
device is too high. Remove the BlueTouch Pain Relief Patch from your body, switch it off and let it
cool down. Make sure that you do not
wear too many or too thick clothes over
the BlueTouch Pain Relief Patch during
treatment.
The charging light turns solid
red for 8 seconds and the
BlueTouch Pain Relief Patch
switches off.
The rechargeable battery
is empty. Charge the BlueTouch Pain Relief Patch (see chapter ‘Charging the device’).
The charging light is solid
orange. The battery is low and does not contain enough
energy for one treatment.
Charge the BlueTouch Pain Relief Patch
(see chapter ‘Charging’ the device).
The adapter becomes warm
during charging. This is normal. No action required.
A piece of medical
equipment malfunctions
when the device is switched
on or during operation.
The device is too close to
the medical equipment. Do not use the device near medical equipment.
The charging light does not
start ashing green when I
insert the micro USB plug
into the micro USB socket on
the connection panel.
You have not inserted
the adapter or have not
inserted it properly into the
wall socket.
Insert the adapter into the wall socket
properly.
You have not inserted the
standard USB plug or have
not inserted it properly
into the adapter.
Insert the standard USB plug into the
adapter properly.
The wall socket into which
you have inserted the
adapter is not live.
Connect another appliance to the same
socket to check if the socket is live. If the
wall socket is live, but the BlueTouch Pain
Relief Patch does not charge, contact
Philips.
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Problem Possible cause Solution
An error occurred during
charging. Press the button on the BlueTouch Pain Relief Patch to restart charging.
The adapter is connected
to the BlueTouch Pain Relief
Patch and the charging light is
not solid or ashing green.
An error occurred during
charging. Press the button on the BlueTouch Pain Relief Patch to restart charging.
The BlueTouch Pain Relief
Patch becomes warm during
use.
This is normal. No action required.
Signals on the device
Sound signals during treatment
- A dual tone (low to high) sounds when the treatment starts and the
intensity increases from power-save mode to the intensity of the mode
selected.
- A triple tone (high to low) sounds when the treatment ends.
Battery level signals
- The charging light is solid green when the battery contains enough
energy for at least one treatment.
- The charging light ashes green slowly and regularly during charging.
- The charging light is solid orange when the battery is low and does not
contain enough energy for one treatment.
- The charging light turns solid red for 8 seconds and the device switches
off when the battery is empty.
Ordering accessories
To buy accessories or spare parts, visit www.shop.philips.com/service
or go to your Philips dealer.You can also contact the Philips Consumer
Care Centre in your country.The type number of this device is PR3730.
Spare straps
- Lower back straps are available under type number PR3723.
- Upper back straps are available under type number PR3721.
Guarantee and support
Your device has been designed and developed with the greatest possible
care to guarantee an expected service life of 5 years.
If you need service or information or if you have a problem, please visit our
website at www.philips.com/support or contact the Philips Consumer
Care Centre. Its telephone number is:
- Germany: 0800 0007522 (free of charge for calls within Germany).
- Austria: 0800 880932 (free of charge for landline calls within Austria;
costs for mobile phone calls depend on provider).
- Switzerland: 0800 002050 (free of charge for landline calls);
0848 000292 (for mobile phone calls, costs depend on provider).
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- Italy: 02 45279074 (free of charge for landline calls; extra costs for
mobile calls; Monday - Friday: 08:00 - 20:00)
- Greece: 2111983029 (costs of landline calls depend on provider;
extra costs for mobile calls; Monday - Friday: 08:00 - 18:00)
- United Kingdom: 0844 338 04 89 (5p/min. from a BT landline,
other landline and mobile providers may charge more).
- Hong Kong: 852 2619 9663 (free of charge for landline calls).
Guarantee restrictions
The guarantee does not cover the straps and standard wear and tear.
The guarantee becomes invalid if you do not use the BlueTouch Pain Relief
Patch according to the instructions in this user manual.
Manufacturer’s legal address
Philips Consumer Lifestyle B.V.
Tussendiepen 4, 9206 AD Drachten, Netherlands
Recycling
- This symbol means that this product shall not be disposed of with
normal household waste (2012/19/EU).
- This symbol means that this product contains a built-in rechargeable
battery which shall not be disposed of with normal household waste
(2006/66/EC). Follow the instructions in section ‘Removing the
rechargeable battery’ to remove the battery.
- Follow your country’s rules for the separate collection of electrical and
electronic products and rechargeable batteries. Correct disposal helps
prevent negative consequences for the environment and human health..
Removing the rechargeable battery
Note:Always remove the rechargeable battery before you hand in the device
at an ofcial collection point. If you have trouble removing the battery, you can
also take the device to a Philips service centre, which will remove the battery
for you and will dispose of it in an environmentally safe way.
1 Make sure the rechargeable battery is empty. Switch on the device
and leave it on until the charging light turns solid red and the device
switches off automatically.You may have to repeat this procedure
several times until it is no longer possible to switch on the device.
2 Use a screwdriver to separate the upper part of the device from the
lower part.
3 Remove the battery. Dispose of the plastic parts and the battery
separately according to local rules
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Specications
Model PR3730
Rated voltage 100-240V
Rated frequency 50-60 Hz
Rated input 15 W
Class Medical device Class IIa
Classication Risk Group 1 (according to IEC60601-2-57)
Ingress of water IP22
Max. daily dose < 108.5 J/cm² if treatment schedule is followed
Nominal wavelength 453 nm
Maximum radiant power 1.44 W (nominal for program 3)
Average irradiance 21.2 mW/cm²
Maximum temperature (average user) during
treatment Program 1: 40°C
Program 2: 41°C
Program 3: 42°C
Maximum temperature (all users) during treatment Program 1: 45°C
Program 2: 46°C
Program 3: 47°C
Peak/average irradiance ratio 2.3
Battery type Li-Ion
Adapter The adapter is specied as part of the
medical system.
Operation conditions
Temperature from +5°C to +35°C
Relative humidity from 15% to 93%
Atmospheric pressure from 700 hPa to 1060 hPa
Storage conditions
Temperature from -20°C to +50°C
Relative humidity up to 93% (non condensing)
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Explanation of symbols
- This symbol means: Conforms to EC Directives. CE stands for
‘Conformité Européenne’. 0344 indicates the notied body number.
- This symbol means that the device uses LI-ION rechargeable batteries.
- This symbol means: protected against access to hazardous parts with
a nger and against vertically falling water drops when tilted up to
15 degrees.
- This symbol means that an applied part that includes a
patient connection intended to deliver electrical energy or an
electrophysiological signal to or from the patient must beType BF
(Body Floating) applied, according to IEC 60601-1.The applied part is
the device not including the charger.
- This symbol means: Do not stare at the light source. Risk Group 1
product.
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