
FC8800/01
4-9
TROUBLESHOOTING
This chapter summarises the most common problems you could encounter while using your robot. If you are unable to solve
the problem with the information below, please contact the Consumer Care Centre in your country.
Problem Cause Solution
The robot does not start
cleaning when I press the on/
off switch.
The rechargeable battery is empty. Charge the rechargeable battery (See User Manual, chapter
‘Preparing for use’, section ‘Charging’).
The small plug is still inserted in the
socket on the robot and the adapter
is still inserted in the wall socket.
The robot does not work on mains power. It only works on its
rechargeable battery and always has to be disconnected from the
mains before use.
The robot does not work
and indicator A ashes.
The dust container compartment
cover is not present or is not closed
properly.
When the dust container compartment cover is not present
or is not closed properly, the robot does not work as a safety
precaution. Make sure you place the dust container compartment
cover on the robot properly (See User Manual, chapter ‘Before
rst use’, section ‘Inserting the rechargeable battery’)
The robot does not pick up
dirt when I switch it on.
The suction opening in the bottom
is clogged.
Clean the suction opening (See User Manual, chapter ‘Cleaning
and maintenance’, section ‘Cleaning the suction opening and
wheels’).
Indicator C lights up
continuously when the robot
is switched on.
The battery is low. Charge the rechargeable battery (See User Manual, chapter
‘Preparing for use’, section ‘Charging’).
One or both wheels are stuck. Press the on/off switch to switch off the robot. Remove the uff,
hair thread or wire that is caught around the wheel suspension.
One or both side brushes are stuck. Clean the side brushes (See User Manual, chapter ‘Cleaning and
maintenance’, section ‘Cleaning the side brushes’).
The bumper is stuck. Press the on/off switch to switch off the robot and pull the
bumper free from the body of the robot.
You lifted the robot while it was
switched on.
Press the on/off switch to switch off the robot. Then press the
on/off switch again to make it resume cleaning in the wanted spot.
The robot does not clean
properly.
The bristles of one or both side
brushes are crooked or bent.
Replace the side brushes (See User Manual, chapter ‘Replacement’,
section ‘Replacing the side brushes’).
The lter in the dust container is
dirty.
Clean the lter in the dust container with a brush with soft
bristles (See User Manual, chapter ‘Cleaning and maintenance’,
section ‘Emptying an cleaning the dust container’).
If brushing does not help to clean the lter, replace the lter
with a new one (See User Manual, chapter ‘Replacement’, section
‘Replacing the lter’).
The suction opening in the bottom
is clogged.
Clean the suction opening (See User Manual, chapter ‘Cleaning
and maintenance’, section ‘Cleaning the suction opening’).
The battery can no longer
be charged or runs empty
very fast.
The rechargeable battery has
reached the end of its life.
Replace the rechargeable battery (See User Manual, chapter
‘Replacement’, section ‘Replacing the rechargeable battery’).
The robot does not clean
and indicator B lights up
continuously.
The dust container is not present. Place the dust container in the dust container compartment
properly. Make sure you close the dust container compartment
cover properly.
In case of straight line driving issues:
Check and clean the front wheel and both side brushes, after cleaned them the robot will drive better in a straight line.
The drop off sensors are xed on the 2nd position, this cannot be changed by customer and/or repair centres.