PHILODO JUMBO User manual

OWNERS MANUAL
PHILODO JUMBO
ALL WHEEL DRIVE E-BIKE
Amazon orders customer service:
[e-mail]
Official website orders customer service:
[e-mail]
V1.0

- 1 -
Thanks for your purchase of a
Philodo electric bike.
We really appreciate your business cooperation with us
and we wish you a good time with the eBike.
This manual will help you assemble and operate your
new electric bike. Be sure to read all of the information
in this manual before riding. Please contact us if you
need manual in other language.
CONTACT INFORMATION
Email: [e-mail]
Europe Website: www.philodo.com
America Website: www.philodobikes.com
Please record your bike’s serial number in the space
below. The serial number is located on the head tube
of the frame. Refer to the chapter of serial number on
page 16 for a photo showing the location of the serial
number.
SERIAL NUMBER

- 2 -
Contents
Contents...........................................................................................................................2
Product Safety Notice..................................................................................................3
Warning Message.......................................................................................................... 4
Package Contents......................................................................................................... 5
Product Overview.......................................................................................................... 6
Assembly.......................................................................................................................... 6
Recommended Torque Values...............................................................................16
Serial Number..............................................................................................................17
Charge Your E-Bike................................................................................................... 17
Preparing to Ride........................................................................................................19
Operate Your E-Bike..................................................................................................21
LCD Display Functions..............................................................................................22
Troubleshooting.......................................................................................................... 36
Error Codes...................................................................................................................38
Safety..............................................................................................................................39
Warranty & Disclaimer............................................................................................. 40

- 3 -
Always wear a helmet when riding your electric bike.
Keep the keys properly. If the unique keys are lost,
you will not be able to turn on the bike or replace the
battery. If necessary, you should get more spare keys.
We don't have a backup key.
Make sure your electric bike has a full battery before
taking it out to ride.
Always be aware of local road laws, and follow them.
Do not ride the eBike under the influence of drugs
or alcohol.
Always respect pedestrians.
Do not ride under wet conditions. The electric bike
may slide from under your feet causing injury.
Wet conditions may damage the electronics and void
the warranty.
NOTE TO ALL RIDERS UNDER 18 YEARS OF AGE:
It's very important that you get parental
permission before riding your electric bike.
Product Safety Notice
Don't Ride Until You Read This

- 4 -
Warning Message
Read this entire manual before assembling or using your new
electric bike. Do not modify, disassemble, or replace the original
electrical components on your eBike. Doing so will invalidate your
warranty and could put you in danger. Riding any type of eBike
comes with some risks which can’t be predicted or avoided.
Taking proper care of eBike components can lower the risk of
sudden failure of components but cannot prevent it. These
sudden failures could cause serious harm, injury, or death to the
rider. If you notice abnormalities in any component on the eBike,
take it to a licensed mechanic to be repaired or replaced
immediately. Philodo Bike LTD assumes no liability for harm,
injury, or death of the rider.
This manual is not intended to function as a detailed service
manual. Philodo Bike recommends having your local bike shop
mechanic perform a detailed safety check of your eBike before
your first ride. Ensure your local mechanic is experienced and
reputable.
The Philodo Jumbo can withstand most rain showers without
sustaining damage. The eBike has an IP rating of 56. This means it
is dust tight and can withstand jetting water. See the IP code for
more details.
It does not mean that the eBike and its mechanical and electrical
components are waterproof. We do not recommend storing or
using the eBike in excessively wet conditions. The warranty does
not cover water damage.

- 5 -
Package Contents
Carefully check the package contents, if anything is missing or
damaged, please contact Philodo customer service for support:
[e-mail]
1x Electric bike
1x Front wheel
1x Headlight
1x rear light
2x Pedals
2x Chargers
Tools
4x Battery keys
1x Owners manual
1x Rear rack
1x Front fender
1x Battery

- 6 -
Product Overview
Assembly
Seat post
For better pedaling, safety and overall riding comfort, positioning
the seat at the right height is important. The rider's leg length is
used to determine the seat's position. When you pedal, your hips
should remain level and your legs should be almost fully extended
at the boom of the pedal stroke, but not over-extended.
To determine the right seat height, sit on the eBike with one pedal
at its lowest point and place the ball of your foot on the pedal.
Your leg should be almost fully extended with a slight bend at the
knee.

- 7 -
1. Open the quick release lever. Insert the seat post into the seat
tube.
2. Adjust the height of the seat. Do not raise the seatpost beyond
the minimum insertion marking on the seat post.
3. Tighten the nut on the quick release until the lever becomes
firm to close. Close the quick release lever by your palm or finger.
Handlebar
1. Turn the stem to the front. Make sure the front fork brace is at
the front of the bike, not at the back.
2. Remove the faceplate of the stem.
3. Take care to note that the cables should run cleanly from the
handlebar. They should not be twisted. Don't remove or detach
the cables.
4. Insert the handlebar then reattach the faceplate of the stem.

- 8 -
5. Tighten the 4 screws. You should keep swapping between the
screws to ensure that the faceplate has a consistent gap from the
stem along all edges and tighten securely. The handlebar should
be aligned so that the once front wheel is installed, the brake
levers are at 45 degrees to the ground.
6. Tighten the screw under the black rubber cover where on the
top of the fork.
7. Align the stem with the front wheel. Tighten the two screws on
the sides of the stem.
Front wheel
1. Turn the bike upside down on the ground. Put the soft foam
under the handlebar to prevent crushing the display, phone
holder and other parts.
2. Remove the nuts and washers at both sides of the front motor.
Please remember the order of the washers.
3. Lift the front wheel, then insert the disc rotor into the caliper.
Insert the axle into the grooves of the fork. Make sure that they
engage on the fork nicely. There are two washers with hooks on
both sides of the motor. Remember the hooks of the washers are
always embedded in the grooves of the front fork. So the front
motor can be fixed.
4. Tighten the nuts with a wrench. Keep the wheel in the center of
the front fork when tightening it. Put the rubber covers on the
nuts.

- 9 -
5. Align and insert the wires in the direction of the arrow. Tighten
the screw on the wire.
6. The disc rotor should not touch the brake pads. Roll the front
wheel. If the disc rotor makes a metal friction sound, you need to
check if the front wheel is installed correctly.
Headlight
1. Make sure the front fork brace is at the front of the bike, not at
the back.
2. Remove the bolt and the nut on the front fork brace. Place the
headlight and the front fender at a right position. Tighten the bolt
and the nut. The headlight can be adjusted up and down to
change the illumination angle.
3. Fix the bracket of the front fender to the front fork.
4. Align the arrows on the cable of the headlight. Then connect it.
5. The horn is integrated into the headlight.

- 10 -
Pedals
1. It is important to note that pedals are sided. Remember
this is always from the perspective of the rider. Locate the
left hand side/ right hand side pedal, which is marked "L"
and "R".
2. The thread on the left hand pedal is reversed. So tighten
it counter-clockwise. Install the left hand pedal into the left
crank arm gently by hand. Then tighten the pedal by a 15mm
wrench.
3. The right hand pedal has a normal thread. So tighten it
clockwise. Install the right hand pedal into the right crank
arm gently by hand. Then tighten the pedal by a 15mm
wrench.
Adjusting the Seat Position and Angle
To change the angle and horizontal position of the seat:
1. Use a 6 mm Allen wrench to loosen the seat adjustment
bolt on the clamp positioned underneath the seat, above the
rear wheel. Do not remove the bolt fully.
2. Move the seat backward or forward to adjust the angle. A
seat position horizontal to flat ground is desirable for most
riders.

- 11 -
3. While holding the seat in the desired position, use a 6 mm
allen wrench to tighten the seat angle adjustment bolt
securely to the recommended torque value.
External Battery
For your convenience, the PHILODO batteries can be removed.
Lock Open Install the battery
1. Insert the battery key into the keyport. Turn the key
counter-clockwise to open the lock.
2. Carefully slide the battery into the frame mount receptacle.
Turn the key clockwise to lock the battery on the frame. Then
remove the key.
Turn ON/OFF the battery
ON OFF
1. The external battery on Philodo Jumbo is equipped with a
switch. The switch controls the output of the battery. It
locates at the right of the battery, beside the charging port.
2. Press the symbol －to turn on the battery power. You need
to turn it on before turning on the ignition switch and display.

- 12 -
3. Press the symbol Oto turn off the battery power. If the
eBike won’t be in use for a long time, turn off the battery to
reduce the battery's natural consumption.
Internal Battery
Lock Open
Please carefully check the battery lock, if not locked well, the
battery cannot be removed.
Remove the Internal Battery
Open the lock push the latch remove it
1. Insert the battery key into the keyport. Turn the key
counter-clockwise to open the lock.
2. Push the latch on the top of the internal battery, you will
hear the sound from the battery. Then the battery will pop
out.
3. Holding the battery carefully in case it falls to the ground,
then lift the battery up and slide it out.

- 13 -
Install the Internal Battery
Insert the bottom push it in lock the battery
1. Carefully insert the bottom of the battery into the frame
mount receptacle. Make sure it’s in the right position.
2. Hold the battery and push it into the frame until you hear
the sound of the lock.
3. Turn the key clockwise to lock the battery on the frame.
Then remove the key.
NOTE:
4. When removing the external battery, turn the key counter-
clockwise to open the lock. slide the battery upwards and lift
it off the frame.
5. Do not force the battery into the receptacle. slowly align
and push the battery down into the receptacle.
6. When the battery is removed, be careful not to drop or
damage the battery. Avoid damaging the exposed connector
terminals and keep them clear of debris or water.
7. Ensure the battery has been properly secured to the bike
before each use. Pulling carefully upwards on the battery with
both hands to test the security of the attachment of the
battery to the mount.
8. Before each use, close the battery lock and remove the key.
If the lock does not close or the key cannot be removed, the
battery has not been properly installed.
9. Keep the keys properly.

- 14 -
Rear rack and Taillight
1. Remove screws and washers from the bike. Align the holes
on the rear rack to the holes on the frame.
2. Put the washers and screws go right through and into the
holes, then tighten all screws with the tool.
3. If the holes on the rear rack are not perfectly aligned with
the holes on the frame, you may need to force to adjust the
rear rack when tightening the screws.
4. Unscrew the nuts on the taillight. Align the taillight to the
end of the rear rack.
5. Tighten the nuts. Fix the cable of the taillight on the rear
rack with nylon ties.
Assembly Video

- 15 -
How to start PHILODO JUMBO
1. Lock the battery and pull off the key.
2. Turn on the battery.
3. Make sure the internal battery is locked well too. It’s ok
to use either battery seprately.
4. Press and hold the power button until the display lights.
Video of turning on

- 16 -
Recommended Torque Values
It is recommended that fasteners be tightened to the manufacturer’s
specification found below:
Part
Required Torque (N*m)
Front Wheel Axle Nuts
40
Rear Wheel Axle Nuts
40
Disc Rotor Mounting Bolts
7
Brake Lever Clamp Bolts
7
Brake Caliper Mounting Bolts
7
Shifter Clamp Bolt
5
Seatpost Clamp
9
SaddleRail Binder
22
Pedals
35
Bottom Bracket
65
Headset Parts
34
Stem Binder Bolt
21
Handlebar Stem Clamp Bolts
10
Rear Derailleur Cable Clamp Bolt
4
Rear Derailleur Mounting Bolt
8
Crank Bolts
45
Torque Arm Bolt
7
Fender Mounting Bolts
6
Rear Rack Mounting Bolts
7
Kickstand Mounting Bolts
10
Headlight Mounting Screw
7
Spokes
160-180 (KGF)

- 17 -
Serial Number
Your bike has a one of a kind serial number associated with
it. The serial number is located on the head tube.
Please locate the serial number on your bike and write it
down on page 1 of this manual. You may be asked for your
bike’s serial number as a part of warranty requests. You may
also be asked to provide this number to law enforcement in
the event that your bike is stolen.
Charge Your E-Bike
1. The battery can be charged while attached or detached
from the eBike. To remove the battery, see the previous
remove battery section for details. You should plug your
battery in when you first receive it to ensure it is fully charged
prior to your first ride.
charging port on charging port on charging port on
external battery internal battery internal battery

- 18 -
2. Remove the rubber cover on the charging port of the
battery. Insert the charger output plug into the battery
charging port.
3. Plug the charger into a power outlet. Charging should
initiate and will be indicated by the LED charge status light on
the charger turning red.
4. Once fully charged, the charging indicator light turns green.
Unplug the charger from the power outlet first and then
remove the charger output plug from the battery charging
port. Avoid leaving the charger plugged in when the battery is
fully charged.
WARN:
1. Do not leave your battery unattended while it is charging.
2. Do not charge the battery with chargers other than the
charger provided by Philodo Bikes.
3. Only charge the battery indoors in dry spaces which are not
excessively hot or cold.
4. Ensure there is no dirt, debris, or flammable items nearby
when using the charger.
5. The charger will automatically stop charging once the
battery reaches its full capacity.
6. Store the battery indoors in a dry space, away from heat or
flame sources and out of direct sunlight.
7. The charger may get hot when charging. Use caution and
avoid touching the body of the charger.
Keeping your battery safe and healthy
4. Do not submerge the battery in liquid of any kind.
5. Do not touch the terminals at the back of the battery.
6. Remove the battery from the eBike if not in use for a long
time.

- 19 -
7. The battery should not be excessively difficult to attach
or remove from the battery mount. Do not force the battery to
avoid the risk of damage or personal injury.
8. Battery charging times may increase with battery age and
usage.
9. Only grab the charger by the plug and not the cable when
plugging and unplugging from the wall.
10. If you know you won’t be using the battery for more than
a few days, keep it charged at about 75% capacity. At 75%, the
battery will degrade less than at higher charge levels.
11. Periodically check your battery’s charge level about once
per month and charge back up to 75% if necessary.
12. If you want to increase the number of cycles your battery
will last for, charge your battery to 100% a few hours before
you plan to ride it. For example, if you ride the eBike and the
charge level falls to 50% but you plan to use the eBike again in
a few days, wait until the night before you plan to use it again
to charge it up to 100%.
13. When your battery has worn out and is no longer usable,
dispose of your battery according to your country or district
regulations. Country regulations regarding battery disposal
vary so it is important you find out the rules in your country
or district. Lithium Ion batteries cannot be put in with normal
garbage.
Lithium Ion batteries can be dangerous. Take care when
using and charging your battery. Failure to follow the above
guidelines could result in damage to property and/or serious
injury. Contact Philodo Bikes immediately if you have any
questions regarding battery safety.
Preparing to Ride
Ensure all components are properly secured before riding
otherwise serious harm or death could occur. All components
should be torqued to the torque specified in the
Recommended Torque Values section of this manual. Refer