Phoenix Contact TC MOBILE I/O Series User manual

User manual
UM EN TC MOBILE I/O...
Remote monitoring via mobile network

2019-05-10
PHOENIX CONTACT GmbH & Co. KG • Flachsmarktstraße 8 • 32825 Blomberg • Germany
phoenixcontact.com
107812_en_02
Remote monitoring via mobile network
Designation Short designation Order No.
TC MOBILE I/O X200 X200 2903805
TC MOBILE I/O X200-4G X200-4G 1038567
TC MOBILE I/O X300 X300 2903807
TC MOBILE I/O X200 AC X200 AC 2903806
TC MOBILE I/O X200-4G AC X200-4G AC 1038568
TC MOBILE I/O X300 AC X300 AC 2903808
User manual
This user manual is valid for:
UM EN TC MOBILE I/O..., Revision 02

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Table of contents
1 For your safety ...........................................................................................................................5
1.1 Labeling of warning notes......................................................................................5
1.2 Qualification of users .............................................................................................5
1.3 Field of application of the product..........................................................................6
1.4 Safety notes...........................................................................................................7
1.5 Installation notes for the 2G devices......................................................................8
1.6 Installation notes for the 4G devices......................................................................9
2 Transport and unpacking .........................................................................................................10
2.1 Transport .............................................................................................................10
2.2 Storage................................................................................................................10
2.3 Checking the delivery ..........................................................................................11
2.4 Unpacking ...........................................................................................................11
3 Installation ................................................................................................................................13
3.1 Product description..............................................................................................13
3.2 Use outside of Europe .........................................................................................15
3.3 Mounting..............................................................................................................18
3.4 Removal ..............................................................................................................19
3.5 Connecting the antenna.......................................................................................20
3.6 Inserting the SIM card..........................................................................................20
3.7 Wiring ..................................................................................................................21
4 Configuration ...........................................................................................................................25
4.1 TC MOBILE I/O X200... communication channels ...............................................26
4.2 Communication with an ODP server with TC MOBILE I/O X300..........................28
4.3 Communication channels not supported .............................................................28
4.4 Configuration .......................................................................................................29
5 Detecting and removing errors .................................................................................................39
5.1 Initial installation does not start automatically (Windows®)..................................39
5.2 Access via the web browser is not possible.........................................................40
5.3 The content is not displayed correctly in the web browser...................................44
6 After use ..................................................................................................................................47
6.1 Maintenance and servicing..................................................................................47
6.2 Device replacement.............................................................................................47
6.3 Device failure and repair......................................................................................47
6.4 Disposal...............................................................................................................48

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7 Technical data .........................................................................................................................49
7.1 Ordering data.......................................................................................................49
7.2 Accessories.........................................................................................................49
7.3 Comparison of product features ..........................................................................50
7.4 Technical data .....................................................................................................53
7.5 Conformity ...........................................................................................................57
7.6 Load curves of the relay outputs..........................................................................60
A FCC approval (2G devices) ......................................................................................................61
B Appendixes...............................................................................................................................63
B 1 List of figures .......................................................................................................63
B 2 Index....................................................................................................................65

For your safety
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1 For your safety
Read this user manual carefully and keep it for future reference.
1.1 Labeling of warning notes
1.2 Qualification of users
The use of products described in this manual is oriented exclusively to electrically skilled
persons or persons instructed by them. The users must be familiar with the relevant safety
concepts of automation technology as well as applicable standards and other regulations.
This symbol indicates hazards that could lead to personal injury.
There are three signal words indicating the severity of a potential injury.
DANGER
Indicates a hazard with a high risk level. If this hazardous situation is not
avoided, it will result in death or serious injury.
WARNING
Indicates a hazard with a medium risk level. If this hazardous situation is not
avoided, it could result in death or serious injury.
CAUTION
Indicates a hazard with a low risk level. If this hazardous situation is not avoided,
it could result in minor or moderate injury.
This symbol together with the NOTE signal word warns the reader of actions
that might cause property damage or a malfunction.
Here you will find additional information or detailed sources of information.

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1.3 Field of application of the product
1.3.1 Intended use
The TC MOBILE I/O... devices monitor digital values via the mobile network and switch
relay outputs. The data is transmitted depending on series via SMS, e-mail or the ODP
protocol.
The devices are intended for use in Europe. If you are planning to use the devices outside
of Europe, refer to the section “Use outside of Europe” on page 15.
1.3.2 Product changes
Modifications to hardware and firmware of the device are not permitted.
Incorrect operation or modifications to the device can endanger your safety or damage the
device. Do not repair the device yourself. If the device is defective, please contact
Phoenix Contact.
Operation of the wireless system is only permitted if accessories available from
Phoenix Contact are used. The use of other accessory components could invalidate the
operating license. You can find the approved accessories for this wireless system listed
with the product at phoenixcontact.net/products.

For your safety
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1.4 Safety notes
Only for the DC devices:
– TC MOBILE I/O X200
– TC MOBILE I/O X200-4G
–TC MOBILE I/O X300
Only for the AC devices:
– TC MOBILE I/O X200 AC
– TC MOBILE I/O X200-4G AC
–TC MOBILE I/O X300 AC
WARNING: Risk of death due to electric shock!
During operation, certain parts of the device may be under hazardous voltages! Disre-
garding this warning may result in property damage and/or serious personal injury!
– Provide overcurrent protection (I ≤6 A) within the installation.
– The output power of the power supply unit may not exceed 240 VA.
– The device is intended for installation in a control cabinet or a comparable container.
The device may only be operated after it has been installed. The control cabinet must
meet the requirements of EN/IEC 60950-1 in terms of fire protection shielding.
Additionally, it must provide adequate protection against electric shock (touch
protection).
WARNING: Risk of death due to electric shock
During operation, certain parts of the device may be under hazardous voltages! Disre-
garding this warning may result in property damage and/or serious personal injury!
– Never carry out work with voltage present.
– This device is not suitable for monitoring sensitive systems or time-critical processes.
GSM network failures or power supply interruptions may adversely affect monitoring.
– The device is intended for installation in a control cabinet or a comparable container.
The device may only be operated after it has been installed. The control cabinet must
meet the requirements of EN/IEC 60950-1 in terms of fire protection shielding. Addi-
tionally, it must provide adequate protection against electric shock (touch protection).
– It must be possible to disconnect the device from the power supply. Install an appro-
priate disconnecting device (fuse, miniature circuit breaker, etc.) for this purpose.
– During electrical installation, current standards and regulations must be complied
with, and installation must be carried out by an expert.

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1.5 Installation notes for the 2G devices
Installation notes for the following devices:
– TC MOBILE I/O X200
– TC MOBILE I/O X200 AC
– TC MOBILE I/O X300
– TC MOBILE I/O X300 AC
• The category 3 device is designed for installation in Zone 2 potentially explosive areas.
It meets the requirements of EN 60079-0:2012+A11:2013 and EN 60079-15:2010.
• Installation, operation, and maintenance must be carried out by qualified electricians.
Follow the installation instructions as described. When installing and operating the
device, the applicable regulations and safety directives (including national safety
directives), as well as the general codes of practice, must be observed. The safety data
is provided in the packing slip and on the certificates (conformity assessment,
additional approvals where applicable).
• Do not open or modify the device. Do not repair the device yourself; replace it with an
equivalent device instead. Repairs may only be carried out by the manufacturer. The
manufacturer is not liable for damages resulting from noncompliance.
• The IP20 degree of protection (IEC 60529/EN 60529) of the device is intended for use
in a clean and dry environment. Do not subject the device to mechanical and/or thermal
loads that exceed the specified limits.
• The device is not suitable for installation in zone 22.
• If, however, you wish to use the device in zone 22, it must be installed in housing that
complies with IEC/EN 60079-31. In doing so, observe the maximum surface
temperatures. Observe the requirements of IEC/EN 60079-14.
1.5.1 Installation in zone 2
• Observe the specified conditions for use in potentially explosive areas!
• Install the device in a suitable, approved housing (with at least IP54 protection) that
meets the requirements of EN 60079-15. For this purpose, observe the requirements of
IEC 60079-14 / EN 60079-14.
• Only connect devices to the supply and signal circuits in Zone 2 that are suitable for
operation in Ex Zone 2 and for the conditions at the installation location.
• In potentially explosive areas, only connect and disconnect cables when the power is
disconnected.
• Replace the SIM card only when the power is disconnected.
• The configuration interface may only be used if it has been ensured that there is no
potentially explosive atmosphere present.
• The switches of the device that can be accessed may only be actuated when the power
supply to the device is disconnected.
• Observe the derating information in the technical documentation (see “Derating,
maximum ambient temperature”).
WARNING:
Observe the following safety notes when using the device.
WARNING: Explosion hazard when used in potentially explosive areas
Make sure that the following notes and instructions are observed and complied with.

For your safety
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• All plug connections must be completely plugged in and, if possible, screwed tightly
and/or locked.
• The device must be stopped and immediately removed from the Ex area if it is
damaged, was subjected to an impermissible load, stored incorrectly or if it
malfunctions.
• Ensure that the radiated wireless power is neither bundled (focused) by the antenna
itself nor by any inserts in the environment of the antenna, and that it cannot enter
neighboring Zones 1 or 0. Please refer to the technical data for the HF output power. It
must not exceed 2 W.
• The HF cable to the antenna must be suitable for the ambient conditions. Install the
cable so that it is protected against mechanical damage, corrosion, chemical stress,
and negative effects from heat or UV radiation. The same applies to the antenna which
is connected to the cable and which functions as a cable termination.
• The antenna itself must meet the relevant requirements of EN 60079-0.
1.6 Installation notes for the 4G devices
Installation notes for the following devices:
– TC MOBILE I/O X200-4G
– TC MOBILE I/O X200-4G AC
• Installation, operation, and maintenance may only be carried out by qualified
electricians. Follow the installation instructions as described. When installing and
operating the device, the applicable regulations and safety directives (including
national safety directives), as well as generally approved technical regulations, must be
observed. The safety data is provided in this package slip and on the certificates
(conformity assessment, additional approvals where applicable).
• The device must not be opened or modified. Do not repair the device yourself, replace
it with an equivalent device. Repairs may only be carried out by the manufacturer. The
manufacturer is not liable for damage resulting from violation.
• The IP20 protection (IEC 60529/EN 60529) of the device is intended for use in a clean
and dry environment. The device must not be subject to mechanical strain and/or
thermal loads, which exceed the limits described.
WARNING:
– The devices do not have ATEX approval. They are not suitable for use in potentially
explosive areas. Only install the devices in the safe area.
– Observe the following safety notes when using the device.

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2 Transport and unpacking
2.1 Transport
The device is delivered in cardboard packaging.
•Only transport the device to its destination in its original packaging.
•Please note the instructions regarding handling, moisture, shock, tilt, and temperature
indicators on the packaging.
•Observe the humidity specifications and the temperature range specified for transport
(see Section 7.4, “Technical data”).
•Protect the surfaces as necessary to prevent damage.
•When transporting the equipment or storing it temporarily, make sure that the surfaces
are protected from the elements and any external influences, and that they are kept dry
and clean.
2.2 Storage
The storage location must meet the following requirements:
– Dry
– Protected from unauthorized access
– Protected from harmful environmental influences such as UV light
– Temperature range: -40°C ... +85°C
– Up to 2,000 m above sea level
– Permissible humidity: 0% ... 95%

Transport and unpacking
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2.3 Checking the delivery
•Check the delivery for transport damage.
Damaged packaging is an indicator of potential damage to the device that may have
occurred during transport. This could result in a malfunction.
•Submit claims for any transport damage immediately, and inform Phoenix Contact or
your supplier as well as the shipping company without delay.
•Enclose photos which clearly document the damage to the packaging/delivery together
with your claim.
•Check the delivery note immediately upon delivery in order to check that the contents
of the packaging are complete.
•Keep the box and packaging material in case you need to return the product.
•We strongly recommend using the original packaging to return the product.
•If the original packaging is no longer available, observe the following points:
– Observe the humidity specifications and the temperature range specified for trans-
port (see Section 7.4, “Technical data”).
– Use dehumidifying agents if necessary.
– Use suitable ESD packaging to protect components that are sensitive to electro-
static discharge.
– Make sure that the packaging you select is large enough and sufficiently thick.
– Only use plastic bubble wrap sheets as filler material.
– Attach warnings to the transport packaging so that they are clearly visible.
– Please ensure that the delivery note is placed inside the package if the package is
to be shipped domestically. However, if the package is being shipped internation-
ally, the delivery note must be placed inside a delivery note pocket and attached to
the outside so that it is clearly visible.
2.4 Unpacking
The device is delivered in packaging together with a packing slip that provides installation
instructions.
•Read the entire packing slip carefully.
•Retain the packing slip.
NOTE: Electrostatic discharge!
Electrostatic discharge can damage or destroy components.
– When handling the device, observe the necessary safety precautions against elec-
trostatic discharge (ESD) in accordance with EN 61340-5-1 and IEC 61340-5-1.

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Installation
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3 Installation
3.1 Product description
The compact TC MOBILE I/O... signaling system uses the mobile network to monitor analog
and digital values. It also switches relay outputs remotely.
The device offers a number of helpful software functions, such as mobile network diagnos-
tics and different user roles. A USB connection to a computer with a web browser is all that
is required for configuration.
Applications
– Equipment, building, and system monitoring
– Pumps, wastewater treatment plants, water supply
– Lighting control systems, remote switching devices
– Elevators, gates
– Alarm technology and building services
– HVAC technology
– Battery monitoring (up to 60 V)
– Railway applications in accordance with EN 50121-4
Table 3-1 Product versions
Designation Order
No.
Mobile
network
Voltage Communication
TC MOBILE I/O X200 2903805 2G DC – SMS
– E-mail
– App (SMS, HTTPS)
TC MOBILE I/O X200-4G 1038567 4G
TC MOBILE I/O X200 AC 2903806 2G AC
TC MOBILE I/O X200-4G AC 1038568 4G
TC MOBILE I/O X300 2903807 2G DC – ODP protocol
TC MOBILE I/O X300 AC 2903808 2G AC
You can find a detailed overview of the product versions in the “Comparison of product
features” on page 50.

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Features of 2G devices:
– GSM mobile network: 850, 900, 1800, and 1900 MHz
– Event- or interval-controlled communication
– Four digital inputs
– Four relay outputs, can be switched via mobile network
– DC versions: two scalable analog inputs, can be switched between current and voltage
– Standard mini SIM card
– Compact design: 4HP in accordance with DIN 43880
– Housing cover can be sealed
– Mounting on a DIN rail or the wall
– SMS alarms in the event of voltage failure
– Approval for Ex zone 2
– FCC approval
Features of 4G devices:
– European LTE mobile network, CAT1:
B3 (1800 MHz), B7 (2600 MHz), B20 (800 MHz)
– GSM mobile network: 850, 900, 1800, and 1900 MHz
– Event- or interval-controlled communication
– Four digital inputs
– Four relay outputs, can be switched via mobile network
– DC versions: two scalable analog inputs, can be switched between current and voltage
– Standard mini SIM card, LTE-capable
– Compact design: 4HP in accordance with DIN 43880
– Housing cover can be sealed
– Mounting on a DIN rail or the wall
– SMS alarms in the event of voltage failure

Installation
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3.2 Use outside of Europe
2G devices
The devices support all global 2G frequency bands.
• Check with your provider whether there is network coverage at the installation location.
• Check with your provider whether the device is approved for operation at the installation
location.
4G devices
The devices are intended for use within Europe. Use outside of Europe is possible as long
as the necessary general conditions are met.
• Check with your provider whether any of the following frequency bands are available:
– LTE, CAT1, B3
– LTE, CAT1, B7
– LTE, CAT1, B20
• Check with your provider whether there is network coverage at the installation location.
• Check with your provider whether the device is approved for operation at the installation
location.
To gain a rough idea of which frequency bands are available in your country of use, visit
www.frequencycheck.com.

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3.2.1 DC devices
DI1 DI2 DI3 DI4
+
-
U1 I1 U2 I2
12O1 UB1 O2 O3 UB2 O4
TC MOBILE I/O
SIM
Network
Device
Reset
USB
1234
Digital IN
Relay OUT
Documentation
SIM
14
0,5-0,6 Nm
5-7 lb In
12
3
4
5
6
7
8
9
10 11 12 13
15
1617
TC MOBILE I/O X200, TC MOBILE I/O X200-4G, TC MOBILE I/O X300
124 V DC supply voltage
2DI1 ... DI4 Digital inputs
3SIM Green on SIM card ready for operation
Orange on SIM card not inserted
Flashing orange Mobile engine waiting for PIN, PUK, or another password
Red on SIM card fault
4Network Green on Connection present, very good field strength
Orange on Sufficient field strength
Flashing orange Poor field strength
Red on No connection
5Reset button Press and hold for three seconds to reset the device to the default settings
6Device Green on Power supply via power supply unit
Orange on Power supply only via USB
Flashing orange Firmware update
Red on Hardware fault
7Digital IN Green on High level at the input
Green off Low level at the input
8USB interface For configuration only
9Relay OUT Green on Relay energized, switch contact closed
Green off Relay de-energized, switch contact open
10 Analog input 1 Can be switched between current and voltage
11 Analog input 2 Can be switched between current and voltage
12 Relay 1 + 2 (N/O contact)
13 Relay 3 + 4 (N/O contact)
14 Lug for closing the housing cover
15 Mini SIM card
16 SMA antenna connection (female)
17 Extendable base latch for wall mounting

Installation
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3.2.2 AC devices
NL
ND ND DI1 DI2 DI3 DI4 O1 UB1 O2 O3 UB2 O4
TC MOBILE I/O
SIM
Network
Device
Reset
USB
1234
Digital IN
Relay OUT
Documentation
SIM
17
0,5-0,6 Nm
5-7 lb In
1
2
3
4
5
6
7
8
9
10 11 12 13
15
14
16
TC MOBILE I/O X200 AC, TC MOBILE I/O X200-4G AC, TC MOBILE I/O X300 AC
1L230 V AC supply voltage
2N
3SIM Green on SIM card ready for operation
Orange on SIM card not inserted
Flashing orange Mobile engine waiting for PIN, PUK, or another password
Red on SIM card fault
4Network Green on Connection present, very good field strength
Orange on Sufficient field strength
Flashing orange Poor field strength
Red on No connection
5Reset button Press and hold for three seconds to reset the device to the default settings
6Device Green on Power supply via power supply unit
Orange on Power supply only via USB
Flashing orange Firmware update
Red on Hardware fault
7Digital IN Green on High level at the input
Green off Low level at the input
8USB interface For configuration only
9Relay OUT Green on Relay energized, switch contact closed
Green off Relay de-energized, switch contact open
10 ND Neutral conductor
11 DI1 ... DI4 Digital inputs
12 Relay 1 + 2 (N/O contact)
13 Relay 3 + 4 (N/O contact)
14 Lug for closing the housing cover
15 Mini SIM card
16 SMA antenna connection (female)
17 Extendable base latch for wall mounting

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3.3 Mounting
3.3.1 DIN rail
• Use a grounding terminal block to connect a 35 mm EN DIN rail to the protective earth.
The module is grounded by snapping it onto the DIN rail.
• Place the device onto the DIN rail from above.
• Push the front of the device toward the mounting surface until it snaps into place audi-
bly.
Figure 3-1 DIN rail mounting
3.3.2 Wall
There are two removable base latches for wall mounting on the back of the device.
• Push the snap-in latch downwards with a screwdriver and pull out the base latch.
• Insert a washer between the extended base latch and the even surface.
• Secure the device to the wall using the screws.
– Maximum thread diameter 4 mm
– Maximum head diameter 8.5 mm
Figure 3-2 Wall mounting
WARNING: Risk of death due to electric shock
Only mount or remove the device when it is disconnected and de-energized.
AB

Installation
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3.4 Removal
3.4.1 DIN rail
• Push the snap-in latch downwards with a screwdriver and pull out the base latch.
• Pull the device away from the DIN rail.
Figure 3-3 Removal from the DIN rail
3.4.2 Wall
• Remove the screws.
• Push the base latch inwards.
Figure 3-4 Removal from the wall
WARNING: Risk of death due to electric shock
Only mount or remove the device when it is disconnected and de-energized.
A1
A1
A2

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3.5 Connecting the antenna
The antenna is not supplied as standard. We recommend using the following antennas.
GSM/UMTS antenna:
– PSI-GSM/UMTS-QB-ANT (Order No. 2313371)
Antenna for 4G (LTE):
– TC ANT MOBILE WALL 5M (Order No. 2702273)
• Screw the antenna on to the device until it is hand-tight.
3.6 Inserting the SIM card
You need an LTE-capable SIM card for the 4G devices.
• Open the housing cover.
• Push the SIM card cover to the right and open it.
• Slide the SIM card into the holder with the contact surface facing down. Note the posi-
tion of the diagonal corner.
• Close the SIM card cover. Push it to the left.
• Close the housing cover.
• Protect the SIM card with a multi-digit PIN code.
Figure 3-5 Inserting the SIM card
NOTE: Device damage
Disconnect the device power supply before replacing the SIM card
SIM
Network
Device
Reset
USBSIM
1234
lay OUT
Re
Digita
Documentati
SIM
Network
Device
Reset
USBSIM
1234
lay OUT
Re
Digita
Documentati
A
C
B