LIMITED WARRANTY:
WHAT IS COVERED: This product is covered for a period of seven (7) years, from the date of the original
purchase. The warranty covers all necessary parts and labor to return the speaker to proper working order.
Cabinet surfaces, grille assembly, and other exterior parts subject to normal wear and tear are not covered
except where an inherent structural defect becomes evident. Parts replacement and labor will be performed at
the discretion of the company (Pinnacle Speakers) and will be provided free of charge unless (in the opinion of
our service department, service representatives, or engineering department) the speaker system has failed due
to abuse or negligent operation. Any latent defect attributable to error in manufacture will always be covered by
this warranty.
WHAT IS NOT COVERED: This warranty will be void and no free services performed if we or any party acting
as our agent determines that the speaker system in question has had any of its loudspeaker elements (woofer,
midrange, tweeter, etc.) or internal circuitry removed or tampered with in any way whatsoever without express
prior authorization from Pinnacle. Furthermore, if the speaker system is not found to be defective a service
charge will be levied. In either case the minimum charge will be $30. An additional charge will be applicable for
same day service if requested (subject to feasibility). This charge will always be in effect even if the actual parts
and labor are covered by this warranty. Any speaker system found to have crimped or melted voice coils or
internal parts that are burned or charred is not covered by the warranty. Voice coils and crossover parts cannot
become charred unless excessive power or clipping signals are fed to the speaker system. It is possible for an
amplifier rated at 50 Watts RMS to permanently damage a speaker system rated for much higher power levels,
since any amplifier or receiver rated at 50 Watts can produce much more than that, but only at high distortion
levels. Amplifiers and receivers are rated at power levels that they can achieve with minimum, distortion only.
Hi-Fi speaker systems are meant to work only with undistorted power (under 1% distortion). High fidelity
equipment rated by the RMS method (mandatory according to the Federal Trade Commission's regulations)
requires that distortion levels be well below 1% full rated power. Therefore you are obligated to use your
equipment with proper care. Any damage caused to the speaker system from improper use is not covered by
warranty. Pinnacle Speakers reserves the right to make the final determination of whether or not a particular
speaker system has been damaged by abuse or excessive overload.
TO OBTAIN SERVICE: To obtain service under this warranty, either contact your Pinnacle® dealer or us
directly at service@pinnaclespeakers.com. If you ship your speakers you are responsible for packing and
shipping insurance. The freight must be prepaid. We will, however, pay return freight charges on any returned
speaker that qualifies for in-warranty service. Sorry, we cannot accept any collect freight charges. You must
include a note, attached to the unit, with your name, phone number and/or email address, and return shipping
address (no Post Office boxes), indicating the nature of the problem you are experiencing. For warranty service
you must also include a copy of your sales receipt. If the speaker returned to us or our agents for service
proves not eligible for warranty repairs or is not found to be defective, then you will have to pay return freight
charges. Please be sure to pack any items you ship us carefully since we cannot be held responsible for
damages incurred during shipping. This warranty may be transferred to a subsequent owner. SAVE THIS
CERTIFICATE AND YOUR SALES RECEIPT. YOU MAY NEED THEM TO OBTAIN SERVICE UNDER
THE PROVISIONS OF THIS LIMITED WARRANTY.