LIMITED TRANSFERABLE WARRANTY
WHAT IS COVERED: This Pinnacle speaker is covered by warranty for a period of ten
(10) years from the date of the original purchase. The warranty covers all necessary
parts and labor to return the speaker to proper working order. Cabinet surfaces, grille
assembly, and other exterior parts subject to normal wear and tear are not covered
except where an inherent structural defect becomes evident. Parts replacement and
labor will be performed at the discretion of the company (Pinnacle Loudspeakers) and
will be provided free of charge unless (in the opinion of our service department, service
representatives, or engineering department) the speaker system has failed due to
abuse or negligent operation. Any latent defect attributable to error in manufacture will
always be covered by this warranty.
WHAT IS NOT COVERED: This warranty will be void and no free services performed if
we or any party acting as our agent determines that the speaker system in question
has had any of its loudspeaker elements (woofer, midrange, tweeter, etc.) or internal
circuitry removed or tampered with in any way whatsoever without express prior
authorization from Pinnacle. Furthermore, if the speaker system is not found to be
defective a service charge will be levied. In either case the minimum charge will be
$30.00. An additional charge will be applicable for same day service if requested
(subject to feasibility). This charge will always be in effect even if the actual parts and
labor are covered by this warranty. Any damage caused to the speaker system from
improper use is not covered by warranty. Pinnacle Loudspeakers reserves the right to
make the final determination of whether or not a particular speaker system has been
damaged by abuse or excessive overload.
TO OBTAIN SERVICE: To obtain service under this warranty, contact us at
(516) 576-9052 or service@pinnaclespeakers.com. If you ship your speakers you are
responsible for packing and shipping insurance. The freight must be prepaid. We will,
however, pay return freight charges on any returned speaker that qualifies for in-
warranty service. Sorry, we cannot accept any collect freight charges. You must
include a note, attached to the unit, with your name, phone number or email address,
and return shipping address (no Post Office boxes), indicating the nature of the
problem you are experiencing. For warranty service you must also include a copy of
your sales receipt. If the speaker returned to us or our agents for service proves not
eligible for warranty repairs or is not found to be defective, then you will have to pay
return freight charges. Please be sure to pack any items you ship us carefully since we
cannot be held responsible for damages incurred during shipping. This warranty may
be transferred to a subsequent owner, but will not be in effect for a period greater than
ten (10) years from the date of the original purchase. SAVE THIS CERTIFICATE AND
YOUR SALES RECEIPT. YOU MAY NEED THEM TO OBTAIN SERVICE UNDER
THE PROVISIONS OF THIS LIMITED WARRANTY.