
PIONEER ELECTRONICS(USA)INC. PIONEER ELECTRONICSOF CANADA,INC.
LIMITED WARRANTY
WARRANTYVALIDONLY
IN
COUNTRY OF PRODUCT PURCHASE
Parts
.L..il.Il.2r
1
Year
1
Year
Car
Stereo
Products
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics Of Canada, Inc.
(paC),
warrant that products distributed by PUSA
in
the U.S.A., and by
pac
in
Canada that fail to function properly under normal use due to amanufacturing defect when installed and operated according to the owner's manual enclosed with
the unit will be repaired or replaced with aunit of comparable value, at the option
of
PUSA or
pac,
without charge to you for parts or actual repair work.
Replacement units and/or parts supplied under this warranty may be new or rebuilt at the option of PUSA or
pac.
THIS LIMITED WARRANTY APPLIES TO THE ORIGINAL OR ANY SUBSEQUENT OWNER
OF
THIS PIONEER PRODUCT DURING THE WARRANTY PERIOD
PROVIDED THE PRODUCT WAS PURCHASED FROM AN AUTHORIZED PIONEER DISTRIBUTOR/DEALER
IN
THE U.S.A. OR CANADA. YOU WILL BE REQUIRED
TO PROVIDE ASALES RECEIPT OR OTHER VALID PROOF
OF
PURCHASE SHOWING THE DATE OF ORIGINAL PURCHASE OR, IF RENTED, YOUR RENTAL
CONTRACT SHOWING THE PLACE AND DATE OF FIRST RENTAL.
IN
THE EVENT SERVICE IS REQUIRED. THE PRODUCT MUST BE DELIVERED WITHIN THE
WARRANTY PERIOD, TRANSPORTATION PREPAID, ONLY FROM WITHIN THE COUNTRY OF PURCHASE AS EXPLAINED
IN
THIS DOCUMENT. YOU WILL BE
RESPONSIBLE FOR
REMOVAL
AND
INSTALLATION OF THE PRODUCT. PUSA OR POC,
AS
APPROPRIATE,
WILL
PAY TO RETURN THE REPAIRED OR
REPLACEMENT PRODUCT TO YOU WITHIN THE COUNTRY OF PURCHASE.
PRODUCT
WARRANTY
PERIOD
The
warranty
peliod
for
retail
customers
who
rent
the
product
oomrnenoes
upon
the
date
product
is
first
put
into
use
(a)
during
the
rental
period
or
(b)
retail
sale,
whichever
occurs
first
WHAT
IS
NOT
COVERED
IF THIS PRODUCT WAS PURCHASED FROM AN UNAUTHORIZED DISTRIBUTOR, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE
IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR APARTICULAR PURPOSE AND THIS PRODUCT IS SOLD
STRICTLY
"AS
IS"
AND "WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIABLE FOR ANY CONSEQUENTIAL AND/OR INCIDENTAL DAMAGES.
PIONEER DOES NOT WARRANT ANY PRODUCT LISTED ABOVE WHEN IT IS USED
IN
ATRADE OR BUSINESS OR
IN
ANY INDUSTRIAL
OR
COMMERCIAL
APPLICATION. •
THIS WARRANTY DOES NOT APPLY IF THE PRODUCT HAS BEEN SUBJECTED TO POWER
IN
EXCESS OF ITS PUBLISHED POWER RATING.
THIS WARRANTY DOES NOT COVER DISPLAY SCREENS DAMAGED BY STATIC, NON-MOVING, IMAGES APPLIED FOR LENGTHY PERIODS (BURN-IN).
THIS WARRANTY DOES NOT COVER THE CABINET
OR
ANY APPEARANCE ITEM, USER ATTACHED ANTENNA, ANY DAMAGE TO RECORDS OR RECORDING
TAPES OR DISCS, ANY DAMAGE TO THE PRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOT AUTHORIZED
IN
WRITING BY PIONEER, ACCIDENT,
MISUSE OR ABUSE,
DAMAGE
DUE TO LIGHTNING OR TO POWER SURGES, SUBSEQUENT
DAMAGE
FROM
LEAKING,
DAMAGE
FROM INOPERATIVE
BATTERIES, OR THE USE
OF
BATTERIES NOT CONFORMING TO THOSE SPECIFIED
IN
THE OWNER'S MANUAL.
THIS WARRANTY DOES NOT COVER THE COST OF PARTS
OR
LABOR WHICH WOULD BE OTHERWISE PROVIDED WITHOUT CHARGE UNDER THIS WARRANTY
OBTAINED FROM ANY SOURCE OTHER THAN APIONEER AUTHORIZED SERVICE COMPANY
OR
OTHER DESIGNATED LOCATION. THIS WARRANTY DOES NOT
COVER DEFECTS OR DAMAGE CAUSED BY THE USE OF UNAUTHORIZED PARTS OR
LABOR
OR
FROM IMPROPER MAINTENANCE.
ALTERED, DEFACED,
OR
REMOVED SERIAL NUMBERS VOID THIS ENTIRE WARRANTY
NO
OTHER
WARRANTIES
IN THE U.S.A. -PIONEER LIMITS ITS OBLIGATIONS UNDER ANY IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR APARTICULAR PURPOSE, TO APERIOD NOT TO EXCEED THE WARRANTY PERIOD. NO WARRANTIES SHALL APPLY
AFTER THE WARRANTY PERIOD. SOME STATES
DO
NOT ALLOW LIMITATIONS
ON
HOW LONG AN IMPLIED WARRANTY LASTS AND SOME STATES DO NOT ALLOW
THE
EXCLUSIONS
O1'l'LlMlTATtONS'OF
INCIOENTAI:'
O"~Ql1ENTlAl.
DAMAGES;
SO
TI'lE
ABOVE
LIMTTATIONS'"OR
exCLUSIONS
MAY-NOT
APPLY
m-Vott;
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
IN
CANADA
-EXCEPT AS EXPRESSLY PROVIDED HEREIN, THERE ARE NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS
OR
CONDITIONS, IMPLIED,
STATUTORY OR OTHERWISE, APPLICABLE TO THIS PRODUCT.
TO
OBTAIN
SERVICE
In
the
U.S.A. or Canada to receive warranty service
you
need to present your sales receipt or your rental contract showing place and date of original owner's transaction.
.!JM -Please
contact
one
of
the
following
Pioneer partners
to
obtain service:
Your Authorized Pioneer Dealer -Your Pioneer Dealer may repair or replace your unit, or refer
you
to an Authorized Pioneer Service Company. Your sales receipt should
list the contact information (phone number, fax, email, etc.) for your Dealer.
Your Authorized Pioneer Service Company -Can perform repairs for most Car Electronics products and can advise other options as applicable. Please access the
Pioneer website at
www.pioneerelectronics.com
and click
on
Service and
Support
and select
Authorized
Service
Locator
to find the nearest Pioneer servicer.
Pioneer Electronics Service -Can advise the optimal service option for your model and geographic location. Please reference the information listed below and
phone, email or access the Pioneer website to contact Pioneer.
~
-
pac
has anumber of Authorized Service Companies should your product require service. Contact Pioneer of Canada
as
listed below
to
obtain alocal service location.
Shipping
Your
Unit
for
Service -Please package it carefully
and
send
it,
transportation prepaid
by
atraceable, insured method,
to
an
Authorized Service Company or Pioneer.
Use adequate padding material
to
prevent damage
in
transit. Include your name, address and telephone number where
you
can
be
reached during business hours.
On
all complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404, or, in Canada, call Customer Satisfaction at 1-877-283-5901.
IN
THE U.S.A.
IN
CANADA
For hook-up and operation ofyour unit or to locate
an
For additional information
on
this warranty, please call
or
write:
Authorized Service Company, please call or write: CUSTOMER SATISFACTION GROUP
PIONEER ELECTRONICS SERVICE, INC. PIONEER ELECTRONICS OFCANADA, INC.
P.O. BOX 1760 300 ALLSTATE PARKWAY
LONG BEACH, CALIFORNIA
90801
MARKHAM, ON L3R
OP2
1-800-421-1404 (905)479-4411 1-877-283-5901
http://www.pioneerelectronics.com http://www.pioneerelectronics.ca
DISPUTE
RESOLUTION
IN
THE U.S.A. -Following our response to any initial request
to
Customer Support, should adispute arise between
you
and
Pioneer,
Pioneer makes available
its
Complaint Resolution
Program
to
resolve
the
dispute. The Complaint Resolution Program
is
available to
you
wrthout
charge.
You
are
required
to
use
the
Complaint Resolution Program before
you
exercise
any rights under, or seek any remedies, created
by
Title Iof the Magnuson-Moss Warranty-Federal Trade Commission Improvement
Act,
15
U.S.C.
2301
et seq.
To
use
the
Complaint Resolution Program
call
1-800-421-1404
and
explain
to
the
customer service representative
the
problem
you
are
experiencing, steps
you
have taken
to
have
the
product
repaired
during
the
warranty
period
and
the
name
of
the
authorized Distributor/Dealer
from
whom
the
Pioneer product
was
purchased.
After
the
complaint
has
been
explained
to
the
representative, aresolution number
will
be
issued.
Within
40
days
of
receiving your complaint, Pioneer
will
investigate
the
dispute
and
will
either:
(1)
respond
to
your complaint
in
writing
infomning
you
what action Pioneer
will
take,
and
in
what time period,
to
resolve
the
dispute; or
(2)
respond
to
your complaint
in
writing
infomning
you
why
it
will
not take any
action.
IN
CANADA
-Call the Customer Satisfaction Manager at (905) 946-7446 to discuss your complaint and to obtain aprompt resolution.
RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model No. Serial No.
Purchase
Date _
Purchased
From KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
ASAFE PLACE
<46.HTAP2.001 >
Printed
in
China