Planet WGR-500-4P User manual

User’s Manual of WGR-500-4P and WGR-500-4PV
1
Industrial Wall-mount
Gigabit Router
WGR-500-4P
WGR-500-4PV

User’s Manual of WGR-500-4P and WGR-500-4PV
2
Trademarks
Copyright © PLANET Technology Corp. 2018.
Contents are subject to revision without prior notice.
PLANET is a registered trademark of PLANET Technology Corp. All other trademarks belong to their respective
owners.
Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments and applications,
and makes no warranty and representation, either implied or expressed, with respect to the quality, performance,
merchantability, or fitness for a particular purpose. PLANET has made every effort to ensure that this User's
Manual is accurate; PLANET disclaims liability for any inaccuracies or omissions that may have occurred.
Information in this User's Manual is subject to change without notice and does not represent a commitment on the
part of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User's
Manual. PLANET makes no commitment to update or keep current the information in this User's Manual, and
reserves the right to make improvements to this User's Manual and/or to the products described in this User's
Manual, at any time without notice.
If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your
comments and suggestions.
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the Instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at his own expense.
CE Mark Warning
This is a Class Aproduct. In a domestic environment, this product may cause radio interference, in which case the
user may be required to take adequate measures.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the presence of hazardous
substances in electrical and electronic equipment, end users of electrical and electronic
equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not
dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.
Revision
User's Manual of PLANET WGR-500, WGR-500-4P and WGR-500-4PV
Model: WGR-500 Series
Revision: 1.0 (November, 2018)
Part No: EM-WGR-500-4P_WGR-500-4PV_v1.0

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TABLE OF CONTENTS
Chapter 1. Introduction..........................................................................................5
1.1. Packet Contents........................................................................................................5
1.2. Product Description...................................................................................................6
1.3. Product Features.....................................................................................................10
1.4. Product Specifications.............................................................................................12
Chapter 2. Hardware Installation.........................................................................14
2.1 Product Outlook.......................................................................................................14
2.1.1 Front and Bottom Panel...................................................................................................14
2.1.2 LED Indications................................................................................................................16
2.1.3 Wiring the Power Inputs...................................................................................................19
2.2 Installing the industrial wall-mount Gigabit router ...................................................21
2.2.1 Wall-mount Installation.....................................................................................................21
2.2.2 Magnet Installation...........................................................................................................23
2.2.3 DIN-rail Installation...........................................................................................................23
Chapter 3. Router Management ..........................................................................25
3.1 Requirements..........................................................................................................25
3.2 Web Management...................................................................................................26
3.3 LCD Touch Screen ..................................................................................................28
Chapter 4. Configuration in Web UI....................................................................31
4.1 Main Web Page.......................................................................................................31
4.2 System.....................................................................................................................34
4.2.1 Dashboard .......................................................................................................................35
4.2.2 Wizard..............................................................................................................................37
4.2.3 Status...............................................................................................................................43
4.2.4 Stastics ............................................................................................................................43
4.2.5 Operation Mode...............................................................................................................44
4.2.6 Date and Time..................................................................................................................46
4.2.7 User Configuration...........................................................................................................47
4.2.8 SNMP...............................................................................................................................48
4.2.9 LCD..................................................................................................................................49
4.2.10 Log...................................................................................................................................50
4.3 Network ...................................................................................................................51
4.3.1 WAN Setup ......................................................................................................................52
4.3.2 LAN Setup........................................................................................................................55
4.3.3 VLAN................................................................................................................................56
4.3.4 Route ...............................................................................................................................57
4.3.5 DDNS...............................................................................................................................59
4.3.6 IPv6 WAN Setting ............................................................................................................61

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4.3.7 IPv6 LAN Setting..............................................................................................................62
4.3.8 RADVD ............................................................................................................................63
4.3.9 Tunnel (6 over 4)..............................................................................................................66
4.4 Security....................................................................................................................67
4.4.1 QoS..................................................................................................................................68
4.4.2 DoS..................................................................................................................................70
4.4.3 Port Filtering.....................................................................................................................72
4.4.4 IP Filtering........................................................................................................................73
4.4.5 MAC Filtering...................................................................................................................74
4.4.6 URL Filtering....................................................................................................................75
4.4.7 DMZ.................................................................................................................................76
4.4.8 Port Forwarding ...............................................................................................................77
4.5 PoE..........................................................................................................................78
4.5.1 Power over Ethernet Powered Device .............................................................................79
4.5.2 System Configuration.......................................................................................................80
4.5.3 PoE Configuration............................................................................................................81
4.5.4 PoE Status.......................................................................................................................83
4.5.5 PoE Schedule..................................................................................................................84
4.5.6 PoE Alive Check Configuration........................................................................................86
4.6 Maintenance............................................................................................................87
4.6.1 Connection Test...............................................................................................................88
4.6.2 Save/Restore Configuration.............................................................................................89
4.6.3 Upgrading Firmware.........................................................................................................90
4.6.4 Reboot .............................................................................................................................90
Appendix A: Troubleshooting ................................................................................91
Appendix B: Planet Smart Discovery Utility .........................................................92
Appendix C: Planet DDNS ......................................................................................93
Appendix D: Glossary.............................................................................................95

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Chapter 1. Introduction
The descriptions of PLANET industrial wall-mount Gigabit router series, such as WGR-500-4PV and WGR-500-4P,
are as follows:
WGR-500-4P Industrial Wall-mount Gigabit Router with 4-Port 802.3at PoE+
WGR-500-4PV Industrial Wall-mount Gigabit Router with 4-Port 802.3at PoE+ and LCD Touch Screen
“Industrial wall-mount Gigabit router” is used as an alternative name for the above models in this user’s
manual.
Model Name
10/100/1000T
Copper Ports
802.3at PoE +
Ports
2.4’’ LCD
WGR-500-4P
5
4
-
WGR-500-4PV
5
4
■
1.1. Packet Contents
Open the box of the industrial wall-mount Gigabit router and carefully unpack it. The box should contain the
following items:
Industrial Router x 1 Quick Installation Guide x 1 Wall-mounted Kit x 1
DIN-rail Kit x 1 Magnet Kit x 1 3-pin Terminal Block
Connector x 1
RJ45 Dust Cap x 5
If any of these are missing or damaged, please contact your dealer immediately; if possible, retain the carton
including the original packing material, and use them again to repack the product in case there is a need to return
it to us for repair.

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1.2. Product Description
All-in-One Industrial Router Enhances IoT Network
PLANET WGR-500 Series is an industrial router with 8023at PoE+ capability, designed for Internet of Things (IoT)
networks. It is capable of having a maximum of up to 120 watts of power output and unique PoE mechanism that
facilitates the Ethernet PoE PD management more efficiently in Industrial networks, such as factory, transportation,
government buildings, and other public areas. It also features the following special management and operation
functions. The WGR-500 Series is the best solution for industry router application.
Wizard design and IPv6 / IPv4 support
Router and switch working mode
Firewall with 802.1Q VLAN security
PoE usage indicator and management
48-56V DC dual power design

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IPv6 Support for IoT Networking
With billions of new IoT devices entering the market each year, IPv4 is faced with the issue of not being able to
fulfill the requirements of connecting all the IoT products together. IPv6 offers a highly-scalable address scheme
that provides a unique 64-bit host ID to every present and future IoT device. It is sufficient to address the needs of
any present and future communication device. That means IPv6 allows IoT products to be uniquely addressable
without having to work around all of the traditional NAT and firewall issues.
The WGR-500 Series supports both IPv6 and IPv4 to ensure industrial Ethernet with a smooth migration path from
the IPv4-based networks to the full IPv6 infrastructure. It assigns IPv6 addresses to clients and passes the IPv6
traffics through the IPv4 environment. The WGR-500-4P supports IPv4 tunneling (6to4 transition tunnel)
implementations for IoT connectivity.
Secure Firewall Protection
The denial-of-service attacks (DoS) attempt to consume resources and therefore deny users network and
application access. There are two types of DoS attacks – SYN floods and Ping of Death that consume actual
server resources, or those of intermediate communication equipment, such as firewalls and load balancers, and
the other, volume-based attacks like UDP/ICMP floods and other spoofed-packet floods that would saturate the
bandwidth of the attacked site.
The WGR-500 Series provides firewall to protect IoT devices against networking attack like denial-of-service
(DoS), and emerging malicious traffic before attacks can occur. With firewall protection, it prevents IoT network
from threats and keeps networking more secure.

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VLAN Support for Isolated Traffic and Security
Virtual LANs (VLANs) offer the logical grouping technique to separate the physical ports of Ethernet switch. It can
separate private network into several parts for different users. If there are too many computers or networking
devices in the same network segment, it will result in heavy traffics locally. Besides, VLANs provide enhanced
network security that network administrators can control over each port and whatever resources it is allowed to
use.
The WGR-500 Series supports 802.1Q VLAN to separate traffic of users and IoT devices and can work as an
intelligent traffic forwarder to control traffic and isolate connections of two groups. It will not only optimize
bandwidth but also improve network security.
Built-in Unique PoE Functions for Powered Devices Management
The WGR-500 Series is capable of having a maximum of up to 120 watts of power output and can deliver up to
36W for each port. It also features the following special PoE management functions:
PoE usage monitoring
With PoE usage monitoring, it can show the PoE loading of each port, total PoE power usage and system
status, such as overload, low voltage, over voltage and high temperature. User can obtain detailed
information about the real-time PoE working condition of the WGR-500-4P directly.
PoE schedule
Under the trend of energy saving worldwide and contributing to environmental protection, the WGR-500-4P
can effectively control the power supply besides its capability of giving high watts power. The “PoE
schedule” function helps you to enable or disable PoE power feeding for each PoE port during specified
time intervals and it is a powerful function to help SMBs or enterprises save power and budget. It also
increases security by powering off PDs that should not be in use during non-business hours.

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PD alive check
The WGR-500 Series can be configured to monitor connected PD status in real time via ping action. Once
the PD stops working and responding, the WGR-500-4P will resume the PoE port power and bring the PD
back to work. It will greatly enhance the network reliability through the PoE port resetting the PD’s power
source and reducing administrator management burden.
Innovative Wall-mount Installation
The WGR-500 Series is specially designed to be installed in a narrow environment, such as wall enclosure. The
compact, flat and wall-mounted design fits easily in any space-limited location. It adopts the user-friendly “Front
Access” design, making the installing, cable wiring, LED monitoring and maintenance of the WGR-500 Series
placed in an enclosure very convenient for technicians. The WGR-500 Series can be installed by fixed wall
mounting, magnetic wall mounting or DIN rail, thereby making its usability more flexible.

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1.3. Product Features
Physical Port
4-port 10/100/1000BASE-T RJ45 with IEEE 802.3af / 802.3at PoE injector
1-port 10/100/1000BASE-T RJ45 for WAN port or LAN port interface ( router mode or switch mode)
1 x USB 3.0 port for backup and restoration of configuration file
Power over Ethernet
Up to 4 ports of IEEE 802.3af/802.3at devices powered
Supports PoE power up to 36 watts for each PoE port
Auto detects powered device (PD)
Remote power feeding up to 100 meters
PoE Management
- PoE Port status monitoring
- Total PoE power budget control
- Per port PoE function enable/disable
- PoE Port power feeding priority
- Per PoE port power limit
- PD classification detection
- PoE alive check
Industrial Case and Installation
Compact size with fixed wall mounting, magnetic wall mounting or DIN-rail mounting
IP30 metal case
Supports -10 to 60 degrees C operating temperature
Supports ESD 6KV DC Ethernet protection
Dual power input design
- 48V~56V DC wide power input with polarity reverse protect function
- 3-pin terminal block or DC jack connector
Layer 2 Features
Supports IEEE 802.1Q tagged VLAN
Supports IEEE 802.1D Spanning Tree Protocol (STP)
Layer 3 IP Routing Features
IPv6 support
WAN Internet types: Dynamic IP(DHCP Client), static IP, PPPoE, L2TP, PPTP
Static and dynamic (RIP1 and 2) routing
Supports Port Forwarding, DMZ, and UPnP for various networking applications
IP/MAC-based bandwidth control
Supports Dynamic DNS and PLANET DDNS

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Security
Port filtering lets you either allow or prevent which application can access the Internet.
MAC filtering allows you to include or exclude computers and devices based on their MAC address
URL filtering allows you to control access to Internet websites in an URL list
DoS attack prevention
Management
Management Interfaces
- 2.4-inch color LCD touch screen (only for WGR-500-4PV )
- Web GUI management
Static and DHCP for IP address assignment
System Maintenance
- Firmware upload/download via HTTP
- Hardware reset button for system reboot or reset to factory default
NTP Network Time Protocol
Event message logging to remote syslog server
PLANET Smart Discovery Utility for deployment management

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1.4. Product Specifications
Product WGR-500-4P WGR-500-4PV
Hardware Specifications
Interface LAN 4 x 10/100/1000 BASE-T, auto-negotiation, auto MDI/MDI-X RJ45 port
WAN
1 x 10/100/1000 BASE-T, auto-negotiation, auto MDI/MDI-X RJ45 port
LCD Monitor (W x H) N/A 50mm x 37mm, 2-4-inch TFT color
touchscreen
USB Port 1 x USB 3.0 for backup and restoration of configuration file
Reset Button < 5 sec: System reboot
> 5 sec: Factory default
ESD Protection
6KV DC
Enclosure
IP30 metal case
Installation DIN-rail, wall mounting, and magnet
Connector
Removable 3-pin terminal block for power input
- Pin 1/2 for Power (Pin 1: V+ / Pin 2: V-)
- Pin 3 for earth ground
DC power jack with 2.1mm central pole
LED Indicator
System:
Internet (Green)
PWR (Green)
SYS (Green)
Per 10/100/1000T RJ45 Ports:
10/100 LNK/ACT (Green)
1000 LNK/ACT (Amber)
PoE Usage:
120W (Amber)
90W (Amber)
60W (Amber)
30W (Amber)
System:
Internet (Green)
PWR (Green)
SYS (Green)
Per 10/100/1000T RJ45 Ports :
10/100 LNK/ACT (Green)
1000 LNK/ACT (Amber)
Dimensions (W x D x
H)
180 x 140 x 24.4 mm 180 x 140 x 24.4 mm
Weight 714 g 728 g
Power Requirements Dual 48~56V DC (>51V DC for PoE+ output recommended)
Power Consumption
Max. 7.3 watts/24.9 BTU (Power on without
any connection)
Max. 132 watts/450 BTU (Full loading with
PoE)
Max. 7.6 watts/25.9 BTU (Power on without
any connection)
Max. 134 watts/457 BTU (Full loading with
PoE)
Router Features
Internet Connection
Type Shares data and Internet access for users, supporting the following internet accesses: PPPoE
Static IP
 Dynamic IP
Routing Protocol Static routing
RIPv1/2
Security DOS protection
MAC/IP/Port/URL filtering

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Protocol / Feature 802.1Q tag-based VLAN
802.1d spanning tree
QoS
NAT
Port Forwarding
DMZ
UPnP and PLANET DDNS
System Management Web-based (HTTP) configuration
NTP time synchronization
System log supports remote log
SNMP v1, v2c
Power Over Ethernet
PoE Standard IEEE 802.3at Power over Ethernet Plus/PSE
PoE Power Supply
Type
End-span
PoE Power Output
IEEE 802.3af Standard
- Per port 48V~51V DC (depending on the power supply), max. 15.4 watts
IEEE 802.3at Standard
- Per port 51V~56V DC (depending on the power supply), max. 36 watts
Power Pin
Assignment
1/2(+), 3/6(-)
PoE Power Budget 120W maximum (depending on power input)
Max. Number of Class 4
PDs 4
Standards Conformance
Regulatory
Compliance
FCC Part 15 Class A, CE
Stability Testing IEC60068-2-32 (free fall)
IEC60068-2-27 (shock)
IEC60068-2-6 (vibration)
Standards
Compliance
IEEE 802.3 10BASE-T
IEEE 802.3u 100BASE-TX/100BASE-FX
IEEE 802.3ab Gigabit 1000T
IEEE 802.3af Power over Ethernet
IEEE 802.3at Power over Ethernet Plus
IEEE 802.1D Spanning Tree Protocol
IEEE 802.1p Class of Service
IEEE 802.1Q VLAN tagging
RFC 768 UDP
RFC 793 TFTP
RFC 791 IP
RFC 792 ICMP
RFC 2068 HTTP
Environment
Operating
Temperature
-10 ~ 60 degrees C
Storage Temperature -20 ~ 70 degrees C
Humidity 5 ~ 95% (non-condensing)

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Chapter 2. Hardware Installation
This chapter describes the hardware of the industrial wall-mount Gigabit router and gives a physical overview and
different installation methods.
2.1 Product Outlook
This section describes the hardware features of the industrial wall-mount Gigabit router. For easier management
and control of the industrial wall-mount Gigabit router, familiarize yourself with its display indicators and ports.
2.1.1 Front and Bottom Panel
The front panel provides a simple interface monitoring the industrial wall-mount Gigabit router. Figures 2-1 and 2-2
show the front panels of the industrial wall-mount Gigabit routers.
WGR-500-4P
Figure 2-1: Front Panel of WGR-500-4P
WGR-500-4PV
Figure 2-2: Front Panel of WGR-500-4PV

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■Reset Button
The bottom of the industrial wall-mount Gigabit router comes with a reset button designed for rebooting
system or resetting to factory default. The reset buttons are shown in Figures 2-3 and 2-4 and following is the
summary table of reset button functions:
Figure 2-3: Reset Button of WGR-500-4P
Figure 2-4: Reset Button of WGR-500-4PV
Reset Button Pressed and Released
Function
< 5 sec: System Reboot Reboot the system.
> 5 sec: Factory Default
Reset the system to factory default. The industrial
wall-mount Gigabit router
will then reboot and load the
default settings as shown below:
。Default Username: admin
。Default Password: admin
。Default IPAddress: 192.168.1.1
。Subnet Mask: 255.255.255.0
。Default Gateway: 192.168.1.254
■DIP Switch
Only the WGR-5004P has the DIP switch, which is for selecting an operation mode. The DIP switch is shown
in Figure 2-5.
Figure 2-5: DIP Switch of WGR-500-4P

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2.1.2 LED Indications
The LED indicators of the WGR-500-4P and WGR-500-4PV are shown in Figures 2-6 and 2-7.
WGR-500-4P
Figure 2-6: LED Indicators of WGR-500-4P
■System
LED Color Function
Internet Green Lights: Internet is synchronized successfully in the route mode.
Blinks: Internet data is being transmitted.
PWR Green Lights to indicate that the Switch has power.
SYS Green Lights to indicate the system is working.
■PoE Usage LED
LED Color Function
120W Amber Lights: To indicate the PoE usage is up to 120W.
Blinks: To indicate the PoE usage is more than 90W but less than 120W.
90W Amber Lights: To indicate the PoE usage is over 90W.
Blinks: To indicate the PoE usage is more than 60W but less than 90W.
60W Amber Lights: To indicate the PoE usage is over 60W.
Blinks: To indicate the PoE usage is more than 30W but less than 60W.
30W Amber Lights: To indicate the PoE usage is over 30W.
Blinks: To indicate the PoE usage is less than 30W.

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■LAN Per 10/100/1000Mbps PoE Port (Port-1 to Port-4) LED
LED Color Function
LNK/ACT Green
Lights:
To indicate the link through that port is successfully established at
10/100Mbps.
Blinks:
To indicate that the switch is actively sending or receiving data over
that port.
PoE In-Use Amber Lights: To indicate the port is providing 48V~56VDC in-line power.
Blinks: To indicate the connected device is not a PoE powered device (PD).
■WAN Per 10/100/1000Mbps RJ45 Port (Port-5)
LED Color Function
LNK/ACT Green
Lights:
To indicate the link through that port is successfully established at
10/100/1000Mbps.
Blinks:
To indicate that the switch is actively sending or receiving data over
that port.

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WGR-500-4PV
Figure 2-7: LED Indicators of WGR-500-4PV
■System
LED Color Function
Internet Green Lights: Internet is synchronized successfully in the route mode.
Blinks: Internet data is being transmitted.
PWR Green Lights to indicate that the Switch has power.
SYS Green Lights to indicate the system is working.
■LAN Per 10/100/1000Mbps PoE Port (Port-1 to Port-4) LED
LED Color Function
LNK/ACT Green
Lights:
To indicate the link through that port is successfully established at
10/100Mbps.
Blinks: To indicate that the switch is actively sending or receiving data
over
that port.
PoE In-Use Amber Lights: To indicate the port is providing 48V~56VDC in-line power.
Blinks: To indicate the connected device is not a PoE powered device (PD).

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■WAN Per 10/100/1000Mbps RJ45 Port (Port-5)
LED Color Function
LNK/ACT Green
Lights: To indicate the link through that port is successfully established at
10/100/1000Mbps.
Blinks:
To indicate that the switch is actively sending or receiving data over
that port.
2.1.3 Wiring the Power Inputs
The industrial wall-mount Gigabit router features a strong dual power input system (Terminal block and DC jack)
incorporated into customer’s automation network to enhance system reliability and uptime. The dual power design
is shown in Figure 2-8.
Power Input
Range
Model
3-pin Terminal Block DC Jack
WGR-500-4P 48~56V DC 48~56V DC
WGR-500-4PV 48~56V DC 48~56V DC
Figure 2-8: Dual Power Design of WGR-500-4PV

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■Terminal Block Connector Pinout
To install the 3-pin Terminal Block Connector on the industrial wall-mount Gigabit router, simply follow the following
steps:
Step 1: Insert positive DC power wire into V+, negative DC power wire into V-, and grounding wire into Ground as
shown in Figure 2-9.
Figure 2-9: Terminal Block Connector
Step 2: Tighten the wire-clamp screws for preventing the wires from loosening and plug them into the industrial
wall-mount Gigabit router
1. The wire gauge for the terminal block should be in the range of 12 ~ 24 AWG.
2. When performing any of the procedures like inserting the wires or tightening the wire-clamp screws,
make sure the power is OFF to prevent from getting an electric shock.
■DC Power Jack
The WGR-500-4P and WGR-500-4P come with DC 48V~56V power input. The DC power jack is shown in Figure
2-10. If you have the issue of power connection, please contact your local sales representative.
Figure 2-10: DC Power Jack