Planet ICA-4250 User manual

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ICA-4250
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1080p IR Dome PoE IP Camera
ICA-4250

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ICA-4250
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Copyright
Copyright 2019 by PLANET Technology Corp. All rights reserved. No part of this publication
may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into
any language or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior written permission of
PLANET.
PLANET makes no representations or warranties, either expressed or implied, with respect to
the contents hereof and specifically disclaims any warranties, merchantability or fitness for any
particular purpose. Any software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not PLANET, its distributor,
or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or
consequential damages resulting from any defect in the software. Further, PLANET reserves
the right to revise this publication and to make changes from time to time in the contents hereof
without obligation to notify any person of such revision or changes.
All brand and product names mentioned in this manual are trademarks and/or registered
trademarks of their respective holders.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
4. Consult the dealer or an experienced radio technician for help.
FCC Caution
To assure continued compliance, use only shielded interface cables when connecting to
computer or peripheral devices. Any changes or modifications not expressly approved by the

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party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
Federal Communication Commission (FCC) Radiation Exposure Statement
This equipment complies with FCC radiation exposure set forth for an uncontrolled
environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure
limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal
operation.
Safety
This equipment is designed with the utmost care for the safety of those who install and use it.
However, special attention must be paid to the dangers of electric shock and static electricity
when working with electrical equipment. All guidelines of this and of the computer manufacture
must therefore be allowed at all times to ensure the safe use of the equipment.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
WEEE Regulation
To avoid the potential effects on the environment and human health as a result of
the presence of hazardous substances in electrical and electronic equipment, end
users of electrical and electronic equipment should understand the meaning of the
crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and
have to collect such WEEE separately.
Revision
User’s Manual of PLANET 1080p IR Dome PoE IP Camera
Model: ICA-4250
Rev: 3.0 (June, 2019)
Part No. EM-ICA-4250 (v3)_v3.0

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Table of Contents
Chapter 1. Product Introduction.............................................................................................6
1.1 Package Contents......................................................................................................6
1.2 Overview ....................................................................................................................6
1.3 Features .................................................................................................................. 10
1.4 Product Specifications..............................................................................................11
Chapter 2. Hardware Interface ........................................................................................... 13
2.1 Physical Descriptions.............................................................................................. 13
2.1.1 Identification of ICA-4250 Physical Details........................................... 13
2.1.2 I/O Control Instruction........................................................................... 14
2.2 Hardware Installation .............................................................................................. 15
2.3 Initial Utility Installation............................................................................................ 16
2.3.1 Installing PLANET IP Finder II.............................................................. 16
2.3.2 Search Function.................................................................................... 19
2.3.3 Network Function.................................................................................. 19
2.3.4 Remote Update Function...................................................................... 21
2.4 ActiveX Setup to Use the IP Camera...................................................................... 23
2.4.1 Internet Explorer 6 for Windows XP...................................................... 23
2.4.2 Internet Explorer 7 for Windows XP...................................................... 24
2.4.3 Internet Explorer 7 for Vista ................................................................ 24
2.4.4 Internet Explorer 11 for Windows 8/10.................................................. 25
Chapter 3. Web-based Management.................................................................................. 31
3.1 Introduction.............................................................................................................. 31
3.2 Connecting to Internet Camera............................................................................... 31
3.3 Live View................................................................................................................. 33
3.4 Media Management ................................................................................................ 34
3.4.1 Video Setting......................................................................................... 34
3.4.2 Audio Setting......................................................................................... 36
3.4.3 Camera Setting..................................................................................... 37
3.4.4 OSD & Mask Settings........................................................................... 38
3.5 Networking .............................................................................................................. 38
3.5.1 TCP/IP Setting ...................................................................................... 39
3.5.2 Port Management ................................................................................. 41
3.5.3 PPPoE Setting ...................................................................................... 41
3.5.4 FTP Setting........................................................................................... 44
3.5.5 E-mail Setting........................................................................................ 45

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3.6 Cloud Setting........................................................................................................... 45
3.7 Advanced Tool......................................................................................................... 47
3.7.1 Time Setting.......................................................................................... 47
3.7.2 Motion Detection................................................................................... 47
3.7.3 User Management ................................................................................ 49
3.8 SysInfo Management .............................................................................................. 49
3.8.1 System Update ..................................................................................... 50
3.8.2 Reboot System ..................................................................................... 50
3.8.3 Factory Default...................................................................................... 50
3.8.4 Backup.................................................................................................. 51
3.8.5 Version Info........................................................................................... 51
3.8.6 Log Management.................................................................................. 52
3.8.7 Local Setting ......................................................................................... 52
3.9 Alarm Events........................................................................................................... 53
Appendix A: Ping IP Address ................................................................................................ 54
Appendix B: Bandwidth and Video Size Estimation.............................................................. 55
Appendix C: DDNS Application ............................................................................................. 56
Appendix D: Configuring Port Forwarding Manually ............................................................. 57
Appendix E: Power Line Frequency...................................................................................... 60
Appendix F: Troubleshooting & Frequently Asked Questions............................................... 62

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Chapter 1. Product Introduction
1.1 Package Contents
The package should contain the following:
IP Camera Unit x 1
Camera Screw Package x 1
Cable Gland x 1
Quick Installation Guide x 1
If any of the above items are missing, please contact your dealer immediately.
1.2 Overview
Compact and Cost-effective 1080p HD Surveillance
PLANET ICA-4250 PoE IP Camera delivers excellent picture quality in H.265 1080p Full HD
resolutions at 30 frames per second (fps). Incorporating the Sony super low lux CMOS image
sensor and 15- to 20-meter IR illuminators, which are specially designed for surveillance
applications, the ICA-4250 provides sharp images under all lighting conditions. Moreover, it
has an IP66-rated housing that can withstand any harsh temperature ranging from -15°C to
55°C. Its outdoor and handy features enable you to easily install the camera in any public
areas, such as buildings, gardens, parking areas, railway stations and hospitals.

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High Efficiency Video Compression
The ICA-4250 employs the H.265 technology to enable the camera to provide higher and more
efficient image compression rates. If the same image quality level of H.264 is compared with
that of H.265, the latter is able to save around 50% of bandwidth, meaning H.265 offers much
higher quality video for less bandwidth. Thus, it can further enhance the overall performance of
its IP surveillance system.
Day & Night Surveillance
To adapt to constantly changing lighting conditions during the day and night, the ICA-4250
comes with a Sony low lux sensor (0.01 lux) and powerful IR illuminators, which enable the
camera to provide color video when there is sufficient light, and black and white video in dark
conditions. The ICA-4250 is able to maintain clear images 24 hours a day.
Exceptional Image Quality
Together with powerful image processing attributes like Wide Dynamic Range (WDR) and
2-dimensional Noise Reduction (2DNR) technology, the ICA-4250 is able to filter the intense
backlight surrounding a subject and remove noises from video signal. The result is that an

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extremely clear and exquisite picture quality can be produced even under any challenging
lighting conditions.
Water Resistance and Dust-proof Protection
The IP66-rated housing protects the camera body against rain and dust, and ensures
operation under extreme weather conditions, which makes it an ideal solution for outdoor
applications, such as buildings, roads, parking areas, garages, railway stations and airports.

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Advanced Media Management
The ICA-4250 supports a number of advanced features to enhance surveillance flexibility and
event management capabilities. The advanced features include 4 configurable regions of
privacy mask to protect personal privacy, and external RCA ports that allow accessories, such
as speakers and microphones, to be added to the camera for two-way audio function.
Flexible Installation and Power Functionality
The ICA-4250 incorporates IEEE 802.3af/at Power over Ethernet standard and is able to be
powered via the network cable from a PoE power sourcing equipment such as PoE Switch or
PoE injector. It thus eliminates the need for extra power cables and reduces installation costs
while increases the deployment flexibility. The ICA-4250 is ONVIF compliant and thus, it is
interoperable with other brands in the market. The ICA-4250 is indisputably the ideal choice for
reliable and high-performance surveillance.

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1.3 Features
Camera
1/2.8" Sony Exmor progressive scan CMOS sensor
3.6 mm fixed lens with fixed iris
0.01 lux minimum illumination at F1.2
Maximum resolution 1920 x 1080
24 built-in powerful IR illuminators, effective up to 15~20 meters
Removable IR-cut filter for Day & Night function
Video and Audio
Simultaneous H.264 and H.265 video compression
Simultaneous multi-stream support
Max. resolution of 1080p at 30fps
DNR to improve picture quality at low lux
WDR enhancement function strengthens visibility under extremely bright or dark
environments
Two-way audio support with enhanced audio quality
Network and Configuration
Compliant with IEEE 802.3af/at PoE interface for flexible deployment
RTSP, FTP, and PLANET DDNS protocols selectable
Easy Installation and Management
ONVIF compliant for interoperability
IP66-rated housing and waterproof RJ45 connector for rigorous environment
Intelligent motion detection alarm
Easy configuration and management via Windows-based utility or web interface

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1.4 Product Specifications
Model
ICA-4250
Camera
Image device
1/2.8" 2 mega-pixel Sony Exmor progressive scan CMOS sensor
Lens
Fixed lens 3.6mm, F1.2
Angle of view:
Horizontal: 74 degrees
Vertical: 55 degrees
Min. Illumination
0.01 lux (color) @ F1.2
0 lux (B/W) @ IR on
IR Illuminations
IR LED x 24, 850nm
Built-in IR illuminators, effective up to 15~20 meters*
*The IR distance is based on the environment.
Effective Pixels
1920 x 1080 pixels
Image
Video Compression
H.264/H.265
Video Resolution
1080p, 960p, 720p, 704 x 576, 640 x 480, 352 x 288
Frame Rate
Up to 30fps for all resolutions
Bitrate
1024~8000kbps
Shutter Time
1/25~1/10000 sec
Image Setting
2D noise reduction
WDR
Brightness, saturation, contrast
Mirror/Rotate
Privacy mask (4 regions)
Text, time and date overlay
Streaming
Simultaneous multi-profile streaming
Streaming over HTTP or RTSP
Controllable frame rate and bandwidth
Constant and variable bit rate
Audio
Audio Streaming
Two-way audio
Audio Compression
G.711 (A-law and µ-law)
Audio Input
Cable with RCAjack
Audio Output
Cable with RCAjack
Network and Configuration
Standard
IEEE 802.3 10BASE-T
IEEE 802.3u 100BASE-TX
IEEE 802.3af/at Power over Ethernet
Protocol
IPv4, TCP/IP, HTTP, FTP, DHCP, DNS, PLANET DDNS, RTP, RTSP,
RTCP, PPPoE, NTP, SMTP
Security
Password protection
Users
3 clients on-line monitoring at the same time
System Integration
Application
Programming
Interface
SDK for software integration
ONVIF compliant

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Alarm Triggering
Motion detection
Alarm Events
Event snapshot upload via FTP
Notification via email, and HTTP
General
Power Requirements
12V DC, 1A
IEEE 802.3af/at Class 3
Power Consumption
8W (IR on)
Weight
390g
Dimensions (Φ x L)
110 x 86 mm
Emission
CE, FCC
Housing
IP66-rated
Connectors
10/100Mbps Ethernet, waterproof RJ45 connector
DC power jack
RCA audio in (white) and RCA audio out (red)
Environments
Cold Boot
Temperature
-10 ~ 50 degrees C
Operating
Temperature
-15 ~ 55 degrees C
Operating Humidity
20 ~ 80% (non-condensing)

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Chapter 2. Hardware Interface
2.1 Physical Descriptions
2.1.1 Identification of ICA-4250 Physical Details
Item Description
Lens Keep the lens clean for excellent video quality.
IR LED Emits infrared light to provide light source in dark places.
Light Sensor
Detects the illumination level or the place where this IP camera is
installed, and switches IR LEDs on when it’s required.
When IR LEDs are switched on, this IP camera will switch
to black and white video mode to enhance video quality. Do
not cover light sensor or else this IP camera will work in
black and white mode only.

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2.1.2 I/O Control Instruction
Description of I/O cabling:
Interface Description
DC 12V Power Input The input power is 12V DC, 1A.
(The power adapter is not included in the package)
LAN 10/100Mbps (PoE)
Connecting to PC or Hub/PoE Switch
Connects the onboard LAN port to your local area network
by Ethernet cable. For connection to 10BASE-T Ethernet or
100BASE-TX or Fast Ethernet cabling, this Ethernet port
built auto-negotiation protocol can detect or negotiate the
transmission speed of the network automatically. Please
use Cat5e cable to connect the Network Camera to a
100Mbps Fast Ethernet network switch or hub.
ONLY use one power source, either from DC or
from 802.3af Power over Ethernet.
RCA Audio Input Connect an external active microphone to the camera.
RCA Audio Output Connect an active loud speaker to the camera.
LAN 10/100Mbps (PoE)
DC 12V Power Input
RCA Audio Input
RCA Audio Output

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2.2 Hardware Installation
1. Place the Camera on the ceiling or fix it onto wall
Use three screws to fix the camera onto the ceiling or wall.
2. Plug an Ethernet cable into the camera
Connect the Ethernet cable (not included in the package) to the LAN socket. It is
recommended to use an exterior-grade Ethernet cable that is already waterproof.
3. Connecting the Ethernet cable to PoE switch
As the camera adopts the IEEE 802.3af standard, the camera’s Ethernet cable is able to be
connected to this PoE switch to obtain power.
The camera can be powered on by a PoE switch or DC adapter. However, the DC
adapter is unnecessary when the camera is connected to the
PoE switch.
Otherwise, the product may be damaged when the camera is connected to the
PoE switch and power adapter simultaneously.
4. Adjusting the angle of lens:
Adjust the camera’s stand to get a proper angle.
5. Done
There is a yellow warning sticker only on the rear end of the all-in-one cable,
stating the small area is not waterproof while the rest of them are waterproof.

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2.3 Initial Utility Installation
This chapter shows how to quickly set up your IP camera. The camera is with the default
settings. However to help you find the networked camera quickly, the windows utility PLANET
IP Finder II can search the cameras in the network that can help you to configure some basic
settings before you start advanced management and monitoring.
2.3.1 Installing PLANET IP Finder II
1. Go to PLANET website and download the search tool:
http://planet.com.tw/en/product/images/48611/UT-IP%20Finder%20II_v1.0.zip
2. Unzip and install the PLANET IP Finder II, the “Welcome to the Install Shield Wizard for
PLANET IP Finder II” prompt will display on the screen and click “Next” to continue.

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3. Please click “Next” to install with original settings, or you may click the “Browse…” button
to modify the install folder and then press “Next” to continue.
4. Please click “Install” to start the installation.

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5. Please click “Finish” to complete the installation and launch program immediately.
6. The search tool will run as shown in the picture below.

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2.3.2 Search Function
IP Finder II will search all IP cameras connected to LAN. The user can click “Search” to search
again.
A quick way to access IP camera is to left-click the mouse twice on a selected IP
camera listed on “Device list” of PLANET IP Finder II. A login window of IE browser
will be opened.
2.3.3 Network Function
If user wants to set a specific IP address of device, please refer to the following steps to set.
Step 1. Select an IP cam from the device list.
Step 2. Set IP address.
Step 3. Click “Generation”.
Step 4. Click “Modify” when you see the message and please click “Yes” to change the IP
address.

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If user wants to set device as DHCP client, please refer to the following steps to set.
Step 1. Select an IP cam from the device list.
Step 2. Check the “Enable DHCP” box.
Step 3. Click “Generation”.
Step 4. Click “Modify” when you see the message and please click “Yes” to change the IP
address.