Planet XRT-411 User manual

Internet Broadband
Router
XRT-411
User's Manual

ii
Copyright
Copyright (C) 2004 PLANET Technology Corp. All rights reserved.
The products and programs described in this User s Manual are licensed products of PLANET
Technology, This User s Manual contains proprietary information protected by copyright, and
this User s Manual and all accompanying hardware, software, and documentation are copy-
righted.
No part of this User s Manual may be copied, photocopied, reproduced, translated, or reduced
to any electronic medium or machine-readable form by any means by electronic or mechanical.
Including photocopying, recording, or information storage and retrieval systems, for any pur-
pose other than the purchaser's personal use, and without the prior express written permission
of PLANET Technology.
Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments
and applications, and makes no warranty and representation, either implied or expressed, with
respect to the quality, performance, merchantability, or fitness for a particular purpose.
PLANET has made every effort to ensure that this User sManual is accurate; PLANET dis-
claims liability for any inaccuracies or omissions that may have occurred.
Information in this User sManual is subject to change without notice and does not represent a
commitment on the part of PLANET. PLANET assumes no responsibility for any inaccuracies
that may be contained in this User s Manual. PLANET makes no commitment to update or keep
current the information in this User sManual, and reserves the right to make improvements to
this User sManual and/or to the products described in this User sManual, at any time without
notice.
If you find information in this manual that is incorrect, misleading, or incomplete, we would
appreciate your comments and suggestions.
CE mark Warning
The is a class B device, In a domestic environment, this product may cause radio interference,
in which case the user may be required to take adequate measures.
Trademarks
The PLANET logo is a trademark of PLANET Technology. This documentation may refer to
numerous hardware and software products by their trade names. In most, if not all cases, these
designations are claimed as trademarks or registered trademarks by their respective compa-
nies.
Revision
User s Manual for PLANET Internet Broadband Router:
Model: XRT-411
Rev: 1.0 (Mar. 2004)
Part No. EM-XRT411

i
Table of Contents
CHAPTER 1 INTRODUCTION......................................................................................1
Broadband Router Features................................................................................1
Package Contents.................................................................................................3
Physical Details.....................................................................................................4
CHAPTER 2 INSTALLATION........................................................................................6
Requirements........................................................................................................6
Procedure..............................................................................................................6
CHAPTER 3 SETUP......................................................................................................8
Overview................................................................................................................8
Configuration Program.........................................................................................9
Setup Wizard.......................................................................................................11
LAN Screen..........................................................................................................14
Password Screen................................................................................................16
CHAPTER 4 PC CONFIGURATION............................................................................17
Overview..............................................................................................................17
Windows Clients.................................................................................................17
Printer Setup for Windows.................................................................................29
Macintosh Clients...............................................................................................36
Linux Clients........................................................................................................36
Other Unix Systems............................................................................................37
CHAPTER 5 OPERATION AND STATUS...................................................................38
Operation.............................................................................................................38
Status Screen......................................................................................................38
Connection Status - PPPoE...............................................................................40
Connection Status - PPTP..................................................................................43
Connection Status - Telstra Big Pond..............................................................44
Connection Details - SingTel RAS.....................................................................45
Connection Details - Fixed/Dynamic IP Address.............................................46
CHAPTER 6 ADVANCED FEATURES........................................................................49
Overview..............................................................................................................49
Access Control....................................................................................................49
Dynamic DNS.......................................................................................................56
Advanced Internet Screen..................................................................................58
Virtual Servers.....................................................................................................63
WAN Port Configuration.....................................................................................68
CHAPTER 7 ADVANCED ADMINISTRATION............................................................71
Overview..............................................................................................................71
Config File............................................................................................................72
Logs......................................................................................................................73
Network Diag.......................................................................................................75
Options.................................................................................................................76
PC Database........................................................................................................78
Remote Admin.....................................................................................................82
Routing.................................................................................................................83
Security................................................................................................................87
Upgrade Firmware...............................................................................................89

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APPENDIX ATROUBLESHOOTING..........................................................................90
Overview..............................................................................................................90
General Problems...............................................................................................90
Internet Access....................................................................................................90
Printing.................................................................................................................91
APPENDIX B SPECIFICATIONS................................................................................94
Internet Broadband Router................................................................................94
RegulatoryApprovals.........................................................................................95

1
Chapter 1
Introduction
This Chapter provides an overview of the XRT-411 Broadband Router's
features and capabilities.
Congratulations on the purchase ofyour newXRT-411 Broadband Router. The Broad-
band Router is a multi-function device providing the following services:
• Shared Broadband Internet Access for all LAN users.
• 4-Port Switch for 10BaseTor 100BaseTconnections.
• Print Server, providing a USB networkprinter connection for all LAN users.
Figure 1: Broadband Router
Broadband Router Features
The XRT-411 Broadband Router incorporates manyadvanced features, carefully
designed to provide sophisticated functions while being easyto use.
Internet Access Features
• Shared Internet Access. All users on the LAN or WLAN can access the
Internet through the Broadband Router, using onlya single external IP Address.
The local (invalid) IP Addresses are hidden fromexternal sources. This process is
called NAT(NetworkAddress Translation).
• DSL & Cable Modem Support. The Broadband Router has a 10/100BaseT
Ethernet port for connecting a DSL or Cable Modem. All popular DSL and Cable
Modems are supported. SingTel RAS and Big Pond (Australia) login support is
also included.
• PPPoE, PPTP, L2TP, SingTel RAS and Telstra Big Pond Support. All
common Internet connection methods are supported, including PPPoE (PPP over
Ethernet), PPTP (Peer-to-Peer Tunneling Protocol), L2TP, SingTel RAS and Tel-
stra Big Pond (Australia), as well as "Direct Connection" type services.
• Fixed or Dynamic IP Address. On the Internet (WAN port) connection, the
Broadband Router supports both Dynamic IP Address (IP Address is allocated on
connection) and Fixed IP Address.
1

Broadband Router User Guide
2
Advanced Internet Functions
• Communication Applications. Support for Internet communication applica-
tions, such as interactive Games, Telephony, and Conferencing applications,
which are often difficult to use when behind a Firewall, is included.
• Special Internet Applications. Applications which use non-standard connec-
tions or port numbers are normallyblocked bythe Firewall. The abilityto define
and allowsuch applications is provided, to enable such applications to be used
normally.
• Virtual Servers. This feature allows Internet users to access Internet servers on
your LAN. The required setup is quickand easy.
• DDNS Support. DDNS (Dynamic DNS) allows Internet users to connect to
Virtual Servers on your LAN using a domain name, even ifyour IP address is not
fixed. A number ofpopular DDNS services are supported.
• Multi-DMZ. For each WAN (Internet) IP address allocated to you, one (1) PC on
your local LAN can be configured to allowunrestricted 2-waycommunication with
Servers or individual users on the Internet. This provides the abilityto run pro-
grams which are incompatible with Firewalls.
• URL Filter. Use the URL Filter to blockaccess to undesirable Web sites byLAN
users.
• Internet Access Log. See which Internet connections have been made.
• Access Control. Using the Access Control feature, you can assign LAN users
to different groups, and determine which Internet services are available to each
group.
• VPN Pass through Support. PCs with VPN (Virtual Private Networking)
software using PPTP, L2TP and IPSec are transparentlysupported - no configura-
tion is required.
LAN Features
• 4-Port Switching Hub. The Broadband Router incorporates a 4-port
10/100BaseTswitching hub, making it easyto create or extend your LAN.
• DHCP Server Support. Dynamic Host Configuration Protocol provides a
dynamic IP address to PCs and other devices upon request. The Broadband
Router can act as a DHCP Server for devices on your local LAN and WLAN.
• Multi Segment LAN Support. LANs containing one or more segments are
supported, via the Broadband Router's RIP (Routing Information Protocol) support
and built-in static routing table.
• Shared USB Printer (Network Printer). A printer connected to the
Broadband Router‘s USB port can be shared byall Windows PCs on your LAN,
using the provided Print Port driver. Unix systems can also share the printer, using
LPD.
Configuration & Management
• Easy Setup. Use your WEB browser fromanywhere on the LAN or WLAN for
configuration.
• Configuration File Upload/Download. Save (download) the configuration
data fromthe Broadband Router to your PC, and restore (upload) a previously-
saved configuration file to the Broadband Router.

Introduction
3
• Remote Management. The Broadband Router can be managed fromanyPC
on your LAN. And, ifthe Internet connection exists, it can also (optionally) be con-
figured via the Internet.
• Network Diagnostics. You can use the Broadband Router to performa Ping or
DNS lookup.
• UPnP Support. UPnP (Universal Plug and Play) allows automatic discoveryand
configuration of the Broadband Router. UPnP is bysupported byWindowsME, XP,
or later.
SecurityFeatures
• Password - protected Configuration. Optional password protection is
provided to prevent unauthorized users frommodifying the configuration data and
settings.
• NAT Protection. An intrinsic side effect ofNAT(NetworkAddress Translation)
technologyis that byallowing all LAN users to share a single IP address, the loca-
tion and even the existence ofeach PC is hidden. Fromthe external viewpoint,
there is no network, onlya single device - the Broadband Router.
• Stateful Inspection Firewall. All incoming data packets are monitored and all
incoming server requests are filtered, thus protecting your networkfrommalicious
attacks fromexternal sources.
• Protection against DoS attacks. DoS (Denial ofService) attacks can flood
your Internet connection with invalid packets and connection requests, using so
much bandwidth and so manyresources that Internet access becomes unavailable.
The Broadband Router incorporates protection against DoS attacks.
Package Contents
The following items should be included:
• The XRT-411 Broadband Router Unit
• Power Adapter
• QuickInstallation Guide
• CD-ROM containing the on-line manual and Print Port Driver.
Ifanyofthe above items are damaged or missing, please contact your dealer immedi-
ately.

Broadband Router User Guide
4
Physical Details
Front-mounted LEDs
Figure 2: Front Panel
PWR On - Power on.
Off - No power.
STATUS
(Red) On - Error condition.
Off - Normal operation.
Blinking - This LED blinks during start up.
LAN For each port, there are 2 LEDs
• LNK/ACT
• On - Corresponding LAN (hub) port is active.
• Off - No active connection on the corresponding LAN (hub)
port.
• Flashing - Data is being transmitted or received via the
corresponding LAN (hub) port.
• 100
• On - Corresponding LAN (hub) port is using 100BaseT.
• Off - Corresponding LAN (hub) port connection is using
10BaseT, or no active connection.
WANOn - Connection to the broadband modemattached to the WAN
(Internet) port is established.
Off - No connection to the broadband modemon the WAN (Inter-
net) port.
Flashing - Data is being transmitted or received via the WAN port.
USB On - Connection to printer established.
Off - No connection to printer; printer is Off or Off-line.
Flashing - Data is being transmitted to the printer.

Introduction
5
Rear Panel
Figure 3: Rear Panel
USB Printer Port
Ifyou wish to share a printer, connect it here.
Reset Button This button has two (2) functions:
• Reboot. When pressed and released, the Broadband
Router will reboot (restart).
• Clear All Data. This button can also be used to clear ALL
data and restore ALL settings to the factorydefault values.
To Clear All Data and restore the factorydefault values:
1. Power Off.
2. Hold the Reset Button down while you Power On.
3. Keep holding the Reset Button for a fewseconds, until the
RED LED has flashed TWICE.
4. Release the Reset Button. The Broadband Router is now
using the factorydefault values.
WAN port
(10/100BaseT) Connect the DSL or Cable Modemhere. Ifyour modemcame
with a cable, use the supplied cable. Otherwise, use a standard
LAN cable.
10/100BaseT
LAN connec-
tions
Use standard LAN cables (RJ45 connectors) to connect your
PCs to these ports.
Note:
AnyLAN port on the Broadband Router will automatically
function as an "Uplink" port when required. Just connect any
port to a normal port on the other hub, using a standard LAN
cable.
Power port Connect the supplied power adapter here.

6
Chapter 2
Installation
This Chapter covers the physical installation of the Broadband Router.
Requirements
• Networkcables. Use standard 10/100BaseTnetwork(UTP) cables with RJ45
connectors.
• TCP/IP protocol must be installed on all PCs.
• For Internet Access, an Internet Access account with an ISP, and either a DSL or
Cable modem.
Procedure
Figure 4: Installation Diagram
1. Choose an Installation Site
Select a suitable place on the networkto install the Broadband Router.
Ensure the Broadband Router and the DSL/Cable modemare powered OFF.
2. Connect LAN Cables
Use standard LAN cables to connect PCs to the Switching Hub ports on the
Broadband Router. Both 10BaseTand 100BaseTconnections can be used simul-
taneously.
Ifrequired, connect anyport to a normal port on another Hub, using a standard
LAN cable. AnyLAN port on the Broadband Router will automaticallyfunction as
an "Uplink" port when required.
2

Introduction
7
3. Connect WAN Cable
Connect the DSL or Cable modemto the WAN port on the Broadband Router. Use
the cable supplied with your DSL/Cable modem. Ifno cable was supplied, use a
standard cable.
4. Connect Printer Cable
Use a standard USB printer cable to connect your printer to the USB Printer port
on the Broadband Router.
NOTE: GDI printers are not supported. Please refer to the CD for a list ofGDI
printers. You can also checkwith the printer manufacturer.
5. Power Up
• Power on the Cable or DSL modem.
• Connect the supplied power adapter to the Broadband Router and power up.
Use onlythe power adapter provided. Using a different one maycause hardware
damage
6. Check the LEDs
• The PWR LED should be ON.
• The STATUS LED should flash, then turn Off. Ifit stays on, there is a hardware
error.
• For each LAN (PC) connection, the LAN LNK/ACT LED should be ON (provided
the PC is also ON.)
• The WAN LED should be ON.
• The USB LED should be ON.
For more information, refer to Front-mounted LEDs in Chapter 1.

8
Chapter 3
Setup
This Chapter provides Setup details of the Broadband Router.
Overview
This chapter describes the setup procedure for:
• Internet Access
• LAN configuration
• Assigning a Password to protect the configuration data.
PCs on your local LAN mayalso require configuration. For details, see Chapter 4 - PC
Configuration.
Other configuration mayalso be required, depending on which features and functions
ofthe Broadband Router you wish to use. Use the table belowto locate detailed in-
structions for the required functions.
To Do this: Refer to:
Configure PCs on your LAN. Chapter 4:
PC Configuration
CheckBroadband Router operation and Status. Chapter 5:
Operation and Status
Use anyofthe following Advanced features:
• Access Control
• Dynamic DNS
• Internet
• Virtual Servers
• WAN Port
Chapter 6:
Advanced Features
Use anyofthe following Administration Configuration
settings or features:
• Config File
• Logs
• NetworkDiag
• Options
• PC Database
• Remote Admin
• Routing
• Security
• Upgrade Firmware
Chapter 7
Advanced Administration
3

Setup
9
Configuration Program
The Broadband Router contains an HTTP server. This enables you to connect to it,
and configure it, using your Web Browser. Your Browser must support JavaScript.
The configuration programhas been tested on the following browsers:
• Netscape V4.08 or later
• Internet Explorer V4 or later
Preparation
Before attempting to configure the Broadband Router, please ensure that:
• Your PC can establish a physical connection to the Broadband Router. The PC
and the Broadband Router must be directlyconnected (using the Hub ports on the
Broadband Router) or on the same LAN segment.
• The Broadband Router must be installed and powered ON.
• Ifthe Broadband Router's default IP Address (192.168.0.1) is alreadyused by
another device, the other device must be turned OFF until the Broadband Router
is allocated a newIP Address during configuration.
Using UPnP
Ifyour Windows systemsupports UPnP, an icon for the Broadband Router will appear
in the systemtray, notifying you that a newnetworkdevice has been found, and offer-
ing to create a newdesktop shortcut to the newly-discovered device.
• Unless you intend to change the IP Address ofthe Broadband Router, you can
accept the desktop shortcut.
• Whether you accept the desktop shortcut or not, you can always find UPnP de-
vices in My Network Places (previouslycalled Network Neighborhood).
• Double - clickthe icon for the Broadband Router (either on the Desktop, or in My
Network Places) to start the configuration. Refer to the following section Setup
Wizard for details ofthe initial configuration process.
Using your Web Browser
To establish a connection fromyour PC to the Broadband Router:
1. After installing the Broadband Router in your LAN, start your PC. Ifyour PC is
alreadyrunning, restart it.
2. Start your WEB browser.
3. In the Address box, enter "HTTP://" and the IP Address ofthe Broadband Router,
as in this example, which uses the Broadband Router's default IP Address:
HTTP://192.168.0.1

Broadband Router User Guide
10
If you can't connect
Ifthe Broadband Router does not respond, checkthe following:
• The Broadband Router is properlyinstalled, LAN connection is OK, and
it is powered ON. You can test the connection byusing the "Ping" com-
mand:
• Open the MS-DOS windowor command prompt window.
• Enter the command:
ping 192.168.0.1
Ifno response is received, either the connection is not working, or
your PC's IP address is not compatible with the Broadband Router's
IP Address. (See next item.)
• Ifyour PC is using a fixed IP Address, its IP Address must be within the
range 192.168.0.2 to 192.168.0.254 to be compatible with the Broad-
band Router's default IP Address of192.168.0.1. Also, the Network
Mask must be set to 255.255.255.0. See Chapter 4 - PC Configuration
for details on checking your PC's TCP/IP settings.
• Ensure that your PC and the Broadband Router are on the same net-
worksegment. (Ifyou don't have a router, this must be the case.)

Setup
11
Setup Wizard
The first time you connect to the Broadband Router, the Setup Wizard will run auto-
matically. (The Setup Wizard will also run ifthe Broadband Router's default setting are
restored.)
1. Step through the Wizard until finished.
• You need to knowthe type ofInternet connection service used byyour ISP.
Checkthe data supplied byyour ISP.
• The common connection types are explained in the tables below.
2. On the final screen ofthe Wizard, run the test and checkthat an Internet connec-
tion can be established.
3. Ifthe connection test fails:
• Checkyour data, the Cable/DSL modem, and all connections.
• Checkthat you have entered all data correctly.
• Ifusing a Cable modem, your ISP mayhave recorded the MAC (physical) ad-
dress ofyour PC. Run the Wizard, and on the Cable Modem screen, use the
"Clone MAC address" button to copythe MAC address fromyour PC to the
Broadband Router.
Common Connection Types
Cable Modems
Type Details ISP Data required
Dynamic
IP Address Your IP Address is allo- cated automatically, when
you connect to you ISP.
Usually, none.
However, some ISP's may
require you to use a particu-
lar Hostname, Domain name,
or MAC (physical) address.
Static (Fixed)
IP Address Your ISP allocates a per- manent IP Address to you. IP Address allocated to you.
Some ISP's mayalso require
you to use a particular Host-
name, Domain name, or
MAC (physical) address.
DSL Modems
Type Details ISP Data required
Dynamic
IP Address Your IP Address is allo- cated automatically, when
you connect to you ISP.
None.
Static (Fixed)
IP Address Your ISP allocates a per- manent IP Address to you. IP Address allocated to you.
PPPoE You connect to the ISP only
when required. The IP
address is usuallyallocated
automatically.
User name and password.

Broadband Router User Guide
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PPTP, L2TPPPTP and L2TP are mainly
used in Europe.
You connect to the ISP only
when required. The IP
address is usuallyallocated
automatically, but maybe
Static (Fixed).
• Server Address.
• User name and pass-
word.
• IP Address allocated to
you, ifStatic (Fixed).
Other Modems (e.g. Broadband)
Type Details ISP Data required
Dynamic
IP Address Your IP Address is allocated automatically, when you
connect to you ISP.
None.
Static (Fixed)
IP Address Your ISP allocates a perma- nent IP Address to you. IP Address allocated to you.
Big Pond (Australia)
For this connection method, the following data is required:
• User Name
• Password
• Big Pond Server IP address
SingTel RAS
For this connection method, the following data is required:
• User Name
• Password
• RAS Plan

Setup
13
Home Screen
After finishing the Setup Wizard, you will see theHome screen. When you connect in
future, you will see this screen when you connect. An example screen is shown below.
Figure 5: Home Screen
Navigation & Data Input
• Use the menu bar on the leftof the screen, and the "Back"button on your Browser,
for navigation.
• Changing to another screen without clicking "Save" does NOTsave anychanges
you mayhave made. You must "Save" before changing screens or your data will
be ignored.
On each screen, clicking the "Help" button will
displayhelp for that screen.
From anyhelp screen, you can access the list of all
help files (help index).

Broadband Router User Guide
14
LAN Screen
Use the LAN linkon the main menu to reach the LAN screen An example screen is
shown below.
Figure 6: LAN Screen
Data - LAN Screen
TCP/IP
IP Address IP address for the Broadband Router, as seen fromthe local
LAN. Use the default value unless the address is alreadyin use
or your LAN is using a different IP address range. In the latter
case, enter an unused IP Address fromwithin the range used by
your LAN.
Subnet Mask The default value 255.255.255.0 is standard for small (class "C")
networks. For other networks, use the Subnet Maskfor the LAN
segment to which the Broadband Router is attached (the same
value as the PCs on that LAN segment).
DHCP Server • IfEnabled, the Broadband Router will allocate IP Addresses
to PCs (DHCP clients) on your LAN when theystart up. The
default (and recommended) value is Enabled.
• Ifyou are alreadyusing a DHCP Server, this setting must be
Disabled, and the existing DHCP server must be re-
configured to treat the Broadband Router as the default
Gateway. See the following section for further details.
• The Start IP Address and Finish IP Address fields set the
values used bythe DHCP server when allocating IP Ad-
dresses to DHCP clients. This range also determines the
number ofDHCP clients supported.
See the following section for further details on using DHCP.
Buttons
Save Save the data on screen.
Cancel The "Cancel" button will discard anydata you have entered and
reload the file fromthe Broadband Router.

Setup
15
DHCP
What DHCP Does
A DHCP (Dynamic Host Configuration Protocol) Server allocates a valid IP address to
a DHCP Client (PC or device) upon request.
• The client request is made when the client device starts up (boots).
• The DHCP Server provides the Gateway and DNS addresses to the client, as well
as allocating an IP Address.
• The Broadband Router can act as a DHCP server.
• Windows 95/98/ME and other non-Server versions ofWindows will act as a DHCP
client. This is the default Windows setting for the TCP/IP networkprotocol. How-
ever, Windows uses the term Obtain an IP Address automatically instead of
"DHCP Client".
• You must NOThave two (2) or more DHCP Servers on the same LAN segment. (If
your LAN does not have other Routers, this means there must onlybe one (1)
DHCP Server on your LAN.)
Using the Broadband Router's DHCP Server
This is the default setting. The DHCP Server settings are on the LAN screen. On this
screen, you can:
• Enable or Disable the Broadband Router's DHCP Server function.
• Set the range ofIP Addresses allocated to PCs bythe DHCP Server function.
You can assign Fixed IP Addresses to some devices
while using DHCP, provided that the Fixed IP Addresses
are NOTwithin the range used bythe DHCP Server.
Using another DHCP Server
You can onlyuse one (1) DHCP Server per LAN segment. Ifyou wish to use another
DHCP Server, rather than the Broadband Router's, the following procedure is required.
1. Disable the DHCP Server feature in the Broadband Router. This setting is on the
LAN screen.
2. Configure the DHCP Server to provide the Broadband Router's IP Address as the
Default Gateway.
To Configure your PCs to use DHCP
This is the default setting for TCP/IP under Windows 95/98/ME.
See Chapter 4 - Client Configuration for the procedure to checkthese settings.

Broadband Router User Guide
16
Password Screen
The password screen allows you to assign a password to the Broadband Router.
Figure 7: Password Screen
Once you have assigned a password to the Broadband Router (on the Password
screen above) you will be prompted for the password when you connect, as shown
below. (Ifno password has been set, this dialog will not appear.)
Figure 8: Password Dialog
• Leave the "User Name" blank.
• Enter the password for the Broadband Router, as set on the Password screen
above.