Plantronics BLACKWIRE C420 User manual

Getting started:
Follow the steps below to get call answer/end controls
with your Blackwire headset and Cisco® Unified
Communications Integration for Microsoft® Lync™.
1. Connect your headset to the computer. If this is
the first time you are connecting, wait for the
installation process to complete.
2. To get call control features, please download
the latest version of Plantronics software at
plantronics.com/software.
Note: Check with your IT staff before installing software
on your computer.
Configuring Cisco Unified Communications Integration
for Microsoft Lync to always route call audio to the
headset:
3. In the Cisco window, click the Settings button.
4. Then in the Cisco UC Options window, select
Audio.
5. Next select your Plantronics headset as the
default device for both Microphone and
Speakers.
6. Now you can select which device plays your
incoming call alerts by selecting an option for
Ringtone. These sounds typically route through
your PC speakers, but can come through your
Plantronics headset if you prefer.
7. In this screen you can also adjust Speakers and
Ringtone volume levels.
8. When you are finished, click OK.
Note: USB configuration settings are unique for each USB port.
If you connect the headset to a different port you will need to
make these changes again to set behavior for that USB port.
Blackwire®C420™Quick Setup Guide
Welcome:
Using a Plantronics Blackwire headset for PC
calls will deliver a simpler, more comfortable
and better sounding audio experience than
you could get using just your computer’s
internal microphone and speaker.
©2011 Plantronics, Inc. All rights reserved, Plantronics, the logo design, Blackwire and C420 are trademarks or registered trademarks of Plantronics, Inc. Cisco is a registered trademark of Cisco Systems Inc. and/or its affiliates in the U.S. and other
countries. Microsoft and Lync are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Published 10.11
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Blackwire C420 Key Features:
Wideband for best PC audio telephony
Folds flat and tucks into carrying case
for use on the go
Dynamic EQ stereo automatically
adjusts for voice and multimedia use
Noise-canceling microphone filters out
background noise
Control Functions:
A. Mute Microphone
B. Volume Adjust
C. Call Answer/End

A
B
C

Making and Receiving Calls with Cisco Unified Communications Integration for Microsoft Lync
To MAKE a call:
To call an existing contact, click on the
contact (1), drag (2) and drop it (3) onto the
Cisco window.
You can also enter a phone number manually
using the search box located at the top of the
main Lync window (4). After you enter the
number, drag (5) and drop the number onto
the Cisco window (6).
When a call is placed, a call window will
open (7), and the audio will be routed to your
headset.
To END a call:
To end a call, use the controls on your
headset or press the red phone icon in the
call window (8).
To RECEIVE a call:
When you receive a call, a notification window
will appear on your computer screen (9).
To answer the call, use the controls on your
headset or click the phone icon in the call
notification window (10).
©2011 Plantronics, Inc. All rights reserved, Plantronics, the logo design, Blackwire and C420 are trademarks or registered trademarks of Plantronics, Inc. Cisco is a registered trademark of Cisco Systems Inc. and/or its affiliates in the U.S. and other
countries. Microsoft and Lync are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Published 10.11
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