Plantronics Savi Go User manual

Savi™Go
Wireless Headset System
WG101/B
User Guide

Plantronics Savi User Guide
Welcome
Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Savi Go
WG101/B (BUA-200 Adapter + WH100/B Headset) Wireless Headset System.
Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.

Contents
Plantronics Savi User Guide
1 Package Contents and Features.................................4
1.1 USB Adapter............................................................ 4
1.2 Headset ................................................................... 4
2 Set Up ........................................................................ 6
2.1 Connecting USB Adapter to PC .............................. 6
2.2 Connecting Power Supply to
Charger Base ................................................................. 6
2.3 Fitting Headset ........................................................ 7
2.4 Docking and Charging Headset............................... 7
3 Test Call ......................................................................8
3.1 Making a Test Call Using Microsoft
Office Communicator..................................................... 8
4 Using Your Headset System with
Microsoft Office Communicator ..................................9
Powering Headset On/Off.............................................. 9
Placing, Answering and Ending Calls with
Microsoft Office Communicator .................................... 9
Muting a Headset Call ................................................. 10
USB Adapter Indicator Light........................................ 10
Headset Indicator Lights and Tones ............................ 10
Out of Range Warning ................................................. 11
Low Battery Warning ................................................... 11
Checking Battery Level................................................ 11
Turning Headset Indicator Blue Flash On/Off .............. 11
Mute Warning .............................................................. 11
Pairing Headset to USB Adapter ................................. 11
5 Using Your Headset with Your Bluetooth
Mobile Phone............................................................12
Pairing Your Headset to Your Bluetooth
Mobile Phone............................................................... 12
Placing, Answering and Ending Calls
with Your Headset and Bluetooth Mobile Phone......... 12
6 Troubleshooting and Common Questions.................13

Plantronics Savi User Guide 4
1.2 Savi Go Headset
1.1 Savi Go USB Adapter and Charger
USB Adapter
USB Charging
Cable
Base Power Supply
1Package Contents and Features
Charger Base
Headband
Headset with Pre-Installed Earloop
Extra Ear Tab
Foam Ear Cushions

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Savi Go USB Adapter Features
Savi Go Headset Features
Pairing Button
Indicator Light
Earloop Indicator Light
Microphone
Call Control Button (also controls volume
and mute functions)
Ear Tab

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2.2 Connecting Power Supply to Charger
Base
1Connect the base power supply into the power jack on
the charger base.
2Connect the power supply to the outlet. The power
indicator light will be solid green.
2Set Up
2.1 Connecting USB Adapter to PC
1Insert the USB adapter into USB Port on PC. The indicator
light on the base will be solid red to indicate the USB adapter
is powered on.
IMPORTANT NOTE For best performance it is recommended
that Windows is updated with Service Pack levels listed below:
Microsoft Windows®XP-Service Pack 3 (SP3) or later
Microsoft Windows Vista®-Service Pack 1 (SP1) or later

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2.4 Docking and Charging Headset
1Gently push the headset into the charge cradle.
The indicator light on the headset will be solid red to indicate
that the headset battery is charging
2Charge for at least 20 minutes prior to the first use.
A full charge takes 3 hours.
CHARGING TIME
20 min .....................
Minimum charge
before first use
3 hours ...................
Full charge
2.3 Fitting Headset
The headset comes with a pre-installed earloop and ear tab. An
optional headband is also provided.
1To install the headband, gently unsnap the pre-installed
earloop from the headset.
2Snap the headband into the headset. The headband can
be adjusted to fit.
3For either wearing option rotate the headset until the
microphone is pointed toward your mouth.
4The headset can be converted for wearing on the left or
right ear with both earloop and headband.
Indicator Light
Power Indicator Light
Headset
Snap
Earloop
Headband
Ear Tab
5The ear tab has been designed to maximize stability of
the headset. It can be rotated on the headset to optimize
its fit and comfort in the ear. If desired, the ear tab can be
removed by pulling tab from the headset.
NOTE The USB charging cable can also be used to charge the
headset. To successfully charge your headset with the USB cable
the PC must be on and in active state (not standby). The charging
time will vary according to the number of other devices drawing
power from the PC’s USB port(s).

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3.1 Making a Test Call Using
Microsoft Office Communicator
1 Ensure Microsoft Office Communicator is running on
your PC.
2 Set the headset and microphone volume to a
comfortable level using the Microsoft Office
Communicator “Set up Audio and Video” page.*
3 Place a test call using Microsoft Office Communicator.
4 Adjust the receive and listen volume to comfortable
levels using the volume control in the “Conversation
Window”.*
5 You can also fine tune the listening volume on the
headset by pushing the call control button up to
increase the volume and pushing down to decrease the
volume.
NOTE Do not press the call control button in when adjusting the
volume otherwise the call can be ended accidentally.
6To end the test call, press the call control button on the
headset.
For your safety, do not use headset at high volumes
for extended periods of time. Doing so can cause
hearing loss. Always listen at moderate levels. For
more information on headsets and hearing visit:
www.plantronics.com/healthandsafety.
3Test Call
* Consult Microsoft Office Communicator Help for more
information.

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Powering Headset On/Off
The headset will be ready to use once it has been charged in
the charger base as described in Section 2.4 Docking and
Charging the Headset.
To conserve power you may optionally power the headset off, by
pressing and holding the call control button for six seconds. The
headset indicator light will be lit red for four seconds to confirm
that the headset is powered off. Note once powered off you will
not be able to use the headset.
To power the headset back on press and hold the call control
button for four seconds when the headset indicator will light blue
for two seconds, then flash red a number of times to indicate the
remaining battery charge (see Checking the Battery Level).
4Using Your Headset System with
Microsoft Office Communicator
Call Control Button
Indicator Light
Placing, Answering, and Ending Calls with Microsoft Office Communicator
To place a call Dial number using Microsoft Office Communicator*
To answer a call on the headset Short press call control button on headset
To answer a call when already on an
active call on your mobile phone
Short press the call control button once to end the mobile phone call then press again to answer
your Microsoft Office Communicator call
To end a call on the headset Short press call control button on headset
*Consult Microsoft Office Communicator Help for more information on how to place a call.
NOTE You can also answer calls directly from Microsoft Office Communicator by clicking on the Call Alert that appears on your PC screen.
In this case the call will be directed to the default speakerphone which may not be your headset. Consult Microsoft Office Communicator
Help for more information.

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Muting a Headset Call
To mute a call, press and hold the call control button down (in the
volume down position) for two seconds. You will hear a low/high
tone pair indicating the mute is activated.
To unmute a call, push and hold the call control button down (in
the volume down position) for two seconds. You will hear a high/
low tone pair indicating the mute is deactivated.
USB Adapter Indicator Light
USB Adapter Status Indicator Light
Headset in talk mode Flashes blue
Base and headset pairing Flashes red and blue
Headset Indicator Lights and Tones
Headset Status Headset Indicator Light
Headset charging Solid red
Headset fully charged Off
Headset battery low Flashes double red
Headset ready Slow blue flash (every 10 sec.)
Incoming call Flashes purple
Active call Flashes blue
Volume Down Button