Plantronics CS55 User manual

4 Easy Steps
The fastest way to setup your
CS55™Headset System
CS55 Series SETUP GUIDE
Base Power
Adapter
CS55
Headset Base
CS55 Headset
with Earloop
HL10
Automatic
Handset Lifter*
*Not included in all congurations

2Plantronics CS55 Setup Guide
4 Easy Steps
The fastest way to setup your
CS55 Headset System
CS55 Series SETUP GUIDE
BasePower
Adapter
CS55
HeadsetBase
CS55Headset
withEar Loop
HL10
Automatic
HandsetLifter*
Headset Headset Base with Pre-
installed Phone Cable
Headband
Base Power Adapter
Setup Guide
HL10 Automatic
Handset Lifter
HL10
User Guide
CS55 PACKAGE CONTENTS
CS55 With Automatic Handset Lifter* Adds:
HL10 Additional Parts Kit (if needed)
Extender
Arm
Ringer
Microphone
Adapter for
Nortel i2004
Phones
Please refer to the separate Safety Instructions for important product safety
information prior to installation or use of the product.
*Automatic Handset Lifter is bundled with certain CS55 congurations and also available separately.
Ear Loops

3
Questions? For fast, efficient Technical Support call: 800-544-4660 Ext. 5538
ATTACH HEADBAND OR EARLOOP TO HEADSET
& ADJUST FIT
STEP
Snap the speaker of the headset into the retaining ring of the headband or one of the three
ear loops provided. See below.
1
If you will be wearing the headband, adjust the band for the most comfortable t.
See 1 below.
1
1
2
For either wearing option, rotate the headset in the retaining ring until the microphone is
pointed toward your mouth. See 2 above.
Ear Loop
Speaker
Headband
Headset

4Plantronics CS55 Setup Guide
STEP
2CONNECT BASE TO DESK PHONE
Use Conguration A if:
You will use the Automatic Handset Lifter
or…
Your phone has NO built-in headset functionality (no Headset button).
Conguration A
2. Plug the short BLACK Phone Cable that
is pre-installed on the Headset Base into
the now-open handset port [A] on the
desk phone.
1. Unplug the handset coil
cord from the desk phone
handset port [A], then plug it
into the
GREEN labeled handset
port [B] on the Headset Base.
A
A
Handset
Coil Cord Handset
Headset Base
(bottom view)
B

5
Questions? For fast, efficient Technical Support call: 800-544-4660 Ext. 5538
Use Conguration B if:
You will NOT use the Automatic Handset Lifter
and…
Your phone has built-in headset functionality (a Headset button).
1. Plug the short BLACK Phone
Cable that is pre-installed
on the Headset Base into
the Headset port [C] on
the desk phone.
Conrm there is
a “HEADSET” button
on your phone
Conguration B
HANDSET port or HEADSET port?
You should only use the headset port if you will NOT be using the Automatic Handset
Lifter AND you have a pre-programmed Headset button on your phone.
In this conguration you MUST press both the Headset button on your phone
and the Call Control Button on the headset to answer/end calls.
C
Headset Base
(bottom view)

6Plantronics CS55 Setup Guide
CONNECT POWER AND CHARGE HEADSET
3
STEP
1. Plug the Base Power Adapter into a wall outlet, then plug the power cord into the YELLOW
labeled connector on the bottom of the Headset Base. The RED Power light on the left
front of the Headset Base will turn on. (See illustration at bottom of page.)
Power
(RED)
Charge
Status
(AMBER)
Insert into YELLOW labeled power
connection on Headset Base as
shown to charge.
Headset Base
(bottom view)
Base
Power
Adapter
A. Connect Headset Base to power outlet
1. Gently push the headset into the charging cradle as shown below. The AMBER Charge Status
light on the base will ash to indicate the headset battery is charging. A solid light indicates
full charge. A full charge will take approximately 3 hours.
B. Charge the Headset for at least 20 Minutes before using

7
Questions? For fast, efficient Technical Support call: 800-544-4660 Ext. 5538
INSTALL AUTOMATIC HANDSET LIFTER
Why use a handset lifter? The lifter greatly simplies using
a headset with your desk phone. It lets you answer and
end calls without being near your phone.
4
STEP
FIRMLY press Lifter power
cord into RED labeled port
on Headset Base.
Automatic Handset Lifter
Headset Base
(bottom view)
The HL10 Automatic Handset lifter is included with certain CS55 congurations and is
also available separately.
1. Verify that the base-to-desk phone cable is connected to the handset port of the desk
phone, and not the headset port (Refer to Step 2, Conguration A).
2. FIRMLY PRESS the Handset Lifter power cord into the RED labeled port to ensure a
complete connection.
A. Connect Handset Lifter power cord to Headset Base

8Plantronics CS55 Setup Guide
Handset Lifter Arm
Lifter viewed
from back
2. While wearing your headset, slide the Handset Lifter Arm under the handset
until the lifter base touches the side of the phone.
3. Slide the Lifter up to where it nearly touches the handset earpiece.
Start with Lifter
Height Switch in
lowest position
Slide Lifter under
handset, then up
toward the ear piece
1. Set the Lifter Height Switch to the lowest setting.
B. Determine Lifter position and height setting
If your handset falls o the phone base or
does not return to its cradle when lowered,
you will need to attach the Extender Arm to
the Lifter as described in the HL10 Additional
Parts Kit.
Use the Extender Arm to Stabilize
Handset (if needed)

9
Questions? For fast, efficient Technical Support call: 800-544-4660 Ext. 5538
Press Call
Control Button
5. If you do not hear a dial tone, the Lifter may not be raising the handset high enough OR the
Conguration Dial may need adjusting. Continue to step 6.
6. Check the Lifter height adjustment by moving the Lifter Height Switch to a
higher position. Repeat steps 2 through 4 as necessary.
If you hear a dial tone, the lifter height is now set correctly. Please continue with
the next section “Mount the Lifter in Permanent Position”.
7. If you still cannot hear a dial tone, you will need to change the setting
on the Conguration Dial. Using a coin or paperclip, turn the Conguration
Dial to a dierent setting until you hear a dial tone.
To view an interactive quick start guide online,
visit www.plantronics.com/CS55.
Conguration
Dial
Position Indicator
1. Remove the protective strips from the three mounting tapes on the underside of the Lifter.
2. GENTLY place the Lifter on the desk phone in the optimum position as determined above.
Test the Lifter to verify positioning by pressing the Call Control Button on your headset to
activate the Lifter and listen for a dial tone.
3. Press FIRMLY to adhere the Lifter to the desk phone.
C. Mount the Lifter in permanent position
Multiple settings might work with your phone; however, only one is the
optimal position.
4. Press the Call Control Button on the headset. This will activate the Handset Lifter
and lift the handset from the phone.
If you hear a dial tone, the lifter height is set correctly and
needs no adjustment. Please continue with the next
section “Mount the Lifter in permanent position”
on the following page.
If you still cannot hear a dial tone, please call Technical Support at 800-544-4660
Extension 5538.

10 Plantronics CS55 Setup Guide
USING YOUR CS55 HEADSET SYSTEM
To Place, Answer, or End Calls
Desk phone
Conguration
ALL phones with
Handset Lifter
Phones WITHOUT Headset
button and NO handset
lifter
Phones WITH Headset button
and NO handset lifter
To place a call 1. Press Call Control Button
2. Dial number
1. Press Call Control Button
2. Remove handset from cradle
3. Dial number
1. Press Call Control Button
2. Press Headset button on phone
3. Dial number
To answer a call 1. Press Call Control Button 1. Press Call Control Button
2. Remove handset from cradle
1. Press Call Control Button
2. Press Headset button on phone
To end a call 1. Press Call Control Button 1. Press Call Control Button
2. Return handset to cradle
1. Press Call Control Button
2. Press Headset button on phone
If the headset battery is charged and the base is connected to power, the headset is
automatically on. The CS55 does not have an ON/OFF button
Listening Volume
and Mute Button
Call Control
Button
Talk
Indicator
Light
Talk Indicator
Light on Headset
Base (GREEN)
Powering up the Headset
For your safety, do not use headset at high volumes for extended periods of time. Doing so can cause
hearing loss. Always listen at moderate levels. For more information on headsets and hearing
visit: www.plantronics.com/healthandsafety
If your desk phone has a volume control, set it to mid-range.