Plantronics Blackwire C520-M User manual

Getting started:
The Plantronics Blackwire headset is ready to use
with your computer and Microsoft® Lync®.
1. Connect your headset to the computer.
If this is the first time you are connecting
the headset, wait for the installation
process to complete. Restart the
computer if directed to do so.
Configuring Microsoft Lync to always route call
audio to the headset:
2. Click on the Options button in the main
Microsoft Lync window.
3. Select the Audio Device option.
4. Choose your Plantronics headset for
Audio Device.
5. Check the Also Ring box for Secondary
Ringer and choose your PC speakers
from the drop down menu if you would
like them to ring for incoming calls.
6. In this screen you can also test and
adjust volumes.
7. Click Ok when finished.
Note: USB configuration settings are unique for
each USB port. If you connect the headset to a
different port you will need to make these
changes again to set behavior for that USB port.
Blackwire®C510-M™/C520-M™Quick Setup Guide
Welcome:
Using a Plantronics Blackwire headset for PC
calls will deliver a simpler, more comfortable
and better sounding audio experience than
you could get using just your computer’s
internal microphone and speaker.
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Control Functions:
A. Mute microphone
B. Volume adjust
C. Call answer/end
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Blackwire C510-M/C520-M Key Features:
Manages PC calls with Smart Sensor™
convenience
One-touch call answer/end, vol +/-, and mute
Inline indicator lights and user friendly audio
tones alert the user to connection, mute and
volume status
PC wideband audio with noise-canceling
microphones for the best audio quality on calls
Take it on the go, with folding ear cushions and
included carrying case
Monaural (C510-M), Stereo (C520-M)
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*This picture shows the
Stereo (C520-M) version

Making and Receiving Calls with Microsoft® Lync®
To MAKE a call:
To call an existing contact, click on the
drop down next to their name (1) and
select the number you would like to
call (2).
You can also enter a phone number
manually using the search box located
at the top of the main Microsoft Lync
screen (3).
When a call is placed, a call window
will open and the audio will be routed
to your headset.
To RECEIVE a call:
When you receive a call, a notification
window will appear in the lower right
corner of your computer screen (4).
To answer the call, simply put the
headset on. If you are already wearing
the headset, use the controls on your
headset or click on the call notification
window (5).
©2013 Plantronics, Inc. All rights reserved. Plantronics, Smart Sensor, Blackwire, C510-M and C520-M are trademarks or registered trademarks of Plantronics, Inc. Microsoft and Lync are trademarks or registered trademarks of Microsoft Corporation in the US and
other countries. Published 03.13
To REDIRECT a call:
You can also redirect a call by clicking
Redirect (6) and choosing one of the
options given.
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