Plantronics Voyager 4210 Office User manual

Voyager 4210/4220 Office
Wireless Headset System for Desk
Phone
DRAFT User Guide

Contents
Overview 3
Headset overview 3
Base overview 4
Accessories 4
Hook up your system 5
Charge your headset 5
Pair to mobile device 6
Fit and charge 7
Wear on the right or left 7
Charge 7
Load software 8
System basics 9
How to 9
Adjust volume 9
Headset basics 10
Power on/off 10
Adjust the volume 10
Answer or end a call 10
Mute 10
Play or pause audio 10
Track selection 10
Fast forward/rewind 10
Voice assistant 10
Troubleshooting 11
Support 12
2

:02
2x1x
1x
3x
Siri
Google Assistant™
Amazon
Alexa*
LEDs
Mute/unmute
Alexa Voice assistant (*requires app)
Power
Bluetooth®pairing
Charge
Volume
Call
Siri®, Google
Assistant™
Default voice assistant: Siri®, Google Assistant™, Cortana
Play/pause**
Next track**
Previous track**
NOTE **Functionality varies by application. May not function with web-based apps.
Be safe
Please read the safety guide for important safety, charging, battery and regulatory information
before using your new headset.
Overview
Headset overview
3

1 2 3 4 5 6 7 8
11
9
10
1Desk phone button 7Telephone interface cable jack
2Bluetooth LED 8Bluetooth pairing button
3Charging LED 9Desk phone listening volume
4USB port 10 Desk phone speaking volume
5Power jack 11 Desk phone configuration switch
6Handset lifter jack
1Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk
phone call. Enables remote call control with your headset.
2HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call control
with your headset.
Base overview
Accessories
4

Using the diagram, connect your headset system.
Charge your headset for a minimum of 20 minutes by placing it in the base. The cradle LED flashes
blue when charging.
Hook up your system
Charge your headset
5

1To put your headset in pair mode, slide and hold the Power switch away from the off position
until you hear "pairing" and the headset LEDs flash red and blue.
2Select “PLT V4210 Series / PLT V4220 Series.”
If necessary, enter four zeros (0000) for the passcode or accept the connection.
Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing.
NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously;
this includes the Bluetooth USB adapter.
Pair to mobile device
6

To position the microphone on the right or left side, rotate the microphone boom up and over.
Gently bend the boom so it is approximately 2 finger widths from the corner of your mouth.
IMPORTANT For true stereo sound, wear the boom on your right side.
It takes 90 minutes to fully charge the headset. The indicator light turns off once charging is
complete.
Fit and charge
Wear on the right or left
Charge
7

Plantronics Hub for Windows/Mac is an invaluable headset tool.
1Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software.
2Using Plantronics Hub, manage your headset settings.
• Call control for softphones
• Change headset language
• Update firmware
• Turn features on/off
Load software
8

Make a call
1Tap the Audio button on the base.
2Manually remove the handset if you don't have an HL10 lifter or EHS cable. You should hear a dial
tone.
TIP If you do not hear a dial tone, turn over the base and adjust the switch (A--G). “A” works for the
majority of desk phones.
3Dial from your desk phone.
End/take a call
To answer or end a call, tap the Audio button on the base or tap the headset call button.
•Headset volume Fine-tune your headset volume by adjusting the volume controls.
•Desk phone volume When you are on a desk phone call and your voice is too quiet/loud, adjust
the microphone volume on the bottom of the base. If your caller's voice is too loud/quiet on a
desk phone call, adjust the base volume dial.
•Base ringtone volume Adjust the base ringtone volume on the bottom of the base. This ringtone
alerts you if you are not wearing your headset and a call comes in. There are 4 base ringer
settings: off, low, medium and high.
Adjust headset microphone volume (softphone)
Place a test softphone call and adjust softphone volume and PC sound volume accordingly.
System basics
How to
Adjust volume
9

:02
2x1x
1x
3x
Siri
Google Assistant™
Amazon
Alexa*
Slide the switch to power on or off.
Tap the Volume up (+) or down (–) button.
Tap the Call button.
While on an active call, tap the red Mute button.
Tap the Call button.
Double-tap the Call button to skip to the next track or triple-tap the Call button to play the
previous track.
NOTE Functionality varies by application. May not function with web-based apps.
Double-tap and hold the Call button to fast-forward. Triple-tap and hold the Call button to
rewind.
NOTE Functionality varies by application. May not function with web-based apps.
Siri, Google Assistant™, Cortana Press and hold the Call button for 2 seconds to activate your
phone's default voice assistant. Wait for the phone prompt to activate voice dialing, search, and
other smartphone voice controls.
Headset basics
Power on/off
Adjust the volume
Answer or end a call
Mute
Play or pause audio
Track selection
Fast forward/rewind
Voice assistant
10

No dial tone in headset?
• Ensure your headset is charged and paired to the base.
• Adjust the configuration switch on the bottom of your base until you hear a dial tone.
• Fine tune the headset listening volume.
Is headset sound distorted?
• Ensure your headset mic is pointed toward the corner of your mouth.
• Fine tune the headset listening volume.
Need to pair your headset again?
• Your headset comes pre-paired to the base. To pair again, put your headset into pair mode and
press the Bluetooth pairing button on the back of your base for 2 seconds until the LED flashes
blue and red.
• Once successfully paired, the Bluetooth LED on the base turns solid blue.
Troubleshooting
11

Support
NEED MORE HELP?
plantronics.com/support
Plantronics, Inc. Plantronics B.V.
345 Encinal Street
Santa Cruz, CA 95060
United States
Scorpius 171
2132 LR Hoofddorp
Netherlands
©2019 Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by
Plantronics, Inc. is under license. All other trademarks are the property of their respective
owners.
xx-06 (05.19)
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