pleasant hearth VL-WO18D User manual

1
VENTED NATURAL
GAS LOGS
Questions, problems, missing parts? Before returning to your retailer, call our customer
service department at 1-877-447-4768, 8:30 a.m. – 4:30 p.m., CST, Monday – Friday or
email us at [email protected].
- Do not store or use gasoline or other ammable vapors and liquids in the vicinity of this or
any other appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
- Installation and service must be performed by a qualied installer, service agency or
the gas supplier.
0418GL012S
Complies withANSI Z21.84-
2012, Standard for Manually
lighted, Natural Gas Decorative
GasAppliances for Installation in
Solid-Fuel Burning Fireplaces.
Complies withANSI Z21.60-
2012, Standard for Decorative
GasAppliances for Installation
in Solid-Fuel Burning Fireplaces
when the LPConversion Kit
(SPK100) is installed by a
qualied technician.
80-10-232 - 2018-08-21
WARNING: IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED
EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY
DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
CAUTION - FOR YOUR SAFETY
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This is a gas-re appliance. It uses air (oxygen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be provided. Refer to Air For Combustion and
Ventilation of page 7 of this manual.
This appliance is convertible for use with propane/LP gas by using the MANUAL ON/OFF
VALVE/SAFETY PILOT KIT (see ACCESSORIES on page 18).
VL-WO18D / VL-WO24D / VL-WO30D
VL-AA18D / VL-AA24D / VL-AA30D
VL-NO18D / VL-NO24D / VL-NO30D
VL-SA18D / VL-SA24D / VL-SA30D
VL-CA18D / VL-CA24D / VL-CA30D
MODELS

2
TABLE OF CONTENTS
Specications ...................................................................................................................................2
Important Safety Information ............................................................................................................3
Product Identication........................................................................................................................5
Product Features..............................................................................................................................6
Unpacking.........................................................................................................................................6
Preparing for Installation...................................................................................................................7
Installation ........................................................................................................................................8
Assembling Logs ............................................................................................................................12
Operation........................................................................................................................................15
Care and Maintenance...................................................................................................................17
Accessories....................................................................................................................................18
Troubleshooting..............................................................................................................................19
Replacement Parts.........................................................................................................................21
Warranty.........................................................................................................................................23
Input Rating (BTU/Hr) 45,000 55,000 65,000
Gas Type
Ignition Type Match Match Match
Max. Inlet Pressure
Min. Inlet Pressure
Normal Pressure
(For Purpose of Input Adjustment)
Minimum Vent Opening 8'' Diameter 8'' Diameter 8'' Diameter
ITEM
NG
7'' WC
5.5'' WC
7'' WC
Note: This vented appliance must be installed only in a solid-fuel burning replace with a working
ue and constructed of noncombustible material.
The charts indicate technical information regarding the installation of your gas log set.
Please make sure that all of the specications shown are applicable before installation is attempted.
The replace must include a working ue and venting system with the minimum openings shown
as below.
SPECIFICATIONS
Log Size Minimum Firebox Size
Height
19''
19''
20''
18 in. Vented
24 in. Vented
30 in. Vented
Depth
15''
15''
15''
Front Width
24''*
30''*
36''*
Rear Width
20''
26''
32''
NG
7'' WC
5.5'' WC
7'' WC
NG
7'' WC
5.5'' WC
7'' WC
*Important: If adding a Liquid Propane Conversion Safety Pilot Kit to the burner, 8" needs to
be added to the front width dimension.
VL-WO18D
VL-AA18D
VL-NO18D
VL-SA18D
VL-CA18D
VL-WO24D
VL-AA24D
VL-NO24D
VL-SA24D
VL-CA24D
VL-WO30D
VL-AA30D
VL-NO30D
VL-SA30D
VL-CA30D

3
SAFETY INFORMATION
IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate,
or service this log set. Improper use of this log set can cause serious injury or death from burns, re,
explosion, electrical shock, and carbon monoxide poisoning.
Only a qualied installer, service agent, or local gas supplier may install and service this product.
WARNING: Do not store or use gasoline or other ammable vapors or liquids in the vicinity
of this or any other appliance.
WARNING: The log set is shipped from the factory adjusted for natural gas use only. Liquid
Propane can only be used after installation of Liquid Propane Conversion Safety Pilot Kit.
CARBON MONOXIDE POISONING: Early signs of carbon monoxide poisoning resemble the u
with headaches, dizziness, or nausea. If you have these signs, the log set may not be working properly.
Get fresh air immediately! Have log set serviced. Some people are more affected by carbon monoxide
than others. These include pregnant women, people with heart or lung disease, people who are
anemic, those under the inuence of alcohol, and those living in high altitudes.
NATURAL AND PROPANE/LP GAS: Natural and Propane/LP gases are odorless. An odor-making
agent is added to the gas. The odor helps you detect a gas leak. However, the odor added to the
gas can fade. Gas may be present even though no odor exists. Make certain you read and under-
stand all warnings. Keep this manual for reference. It is your guide to operating this log set safely.
WARNING:
- Due to high temperatures, locate this appliance out of trafc and away from furniture
and draperies.
- Log set becomes very hot when operating. Keep children and adults away from hot
surfaces to avoid burns or clothing ignition. Log set will remain hot for a time after shut-
off. Allow surfaces to cool before touching.
- Carefully supervise young children when they are in the room with the log set.
- Do not place clothing or other ammable material on or near the appliance. Never place
any objects in the log set.
- Installation and repair should be done by a qualied service person. The appliance
should be inspected before use and at least annually by a professional service person.
More frequent cleaning may be required due to excessive lint from carpeting, bedding
material, etc. It is imperative that control compartments, burners and circulating air pas-
sageways of the appliance be kept clean.
- Any change to this log set or its controls can be dangerous.
- DO NOT OPERATE THIS GAS LOG SET WITH GLASS DOORS CLOSED.
- Do not use any accessories not approved for use with this log set.
- Keep the appliance area clear and free from combustible materials, gasoline, and other
ammable vapors and liquids.
WARNING
This product and the fuels used to operate this product
(liquid propane or natural gas), and the products of
combustion of such fuels, can expose you to chemicals
including benzene, which is known to the State of California
to cause cancer and reproductive harm.
For more information go to www.p65Warnings .ca.gov

4
SAFETY INFORMATION
1. This appliance is only for use with the type of gas indicated on the rating plate.
2.
Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors.
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone in your building
• immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions
• if you cannot reach your gas supplier, call the re department
4. This log set shall not be installed in a bedroom or bathroom.
5. Do not use this log set as a wood-burning log set. Use only the logs provided with the log set.
6. Do not add extra logs or ornaments such as pine cones, vermiculite or rock wool. Using these
added items can cause sooting.
7. This log set is designed to be smokeless. If logs ever appear to smoke, turn off log set and call a
qualied service person. Note: During initial operation, slight smoking could occur due to log curing
and log set burning manufacturing residues.
8. To prevent the creation of soot, follow the instructions in Cleaning and Maintenance, page 17-18.
9. Before using furniture polish, wax, carpet cleaner or similar products, turn log set off. If heated,
the vapors from these products may create a white powder residue within burner box or on adjacent
walls or furniture.
10. This log set needs fresh air ventilation to run properly.
11. Do not run log set
• where ammable liquids or vapors are used or stored.
• under dusty conditions.
12. Do not use this log set to cook food or burn paper or other objects.
13. Never place any objects in the replace or the logs.
14. Do not use log set if any part has been under water. Immediately call a qualied service technician to
inspect the log set and to replace any part of the control system and any gas control which has been
under water.
15. Turn off and unplug log set and let cool before servicing. Only a qualied service person should
service and repair log set.
QUALIFIED INSTALLING AGENCY
Only a qualied agency should install and
replace gas piping, gas utilization equip-
ment or accessories, and repair and equip-
ment servicing. The term "qualied agency"
means any individual, rm, corporation, or
company that either in person or through a
representative is engaged in and is respon-
sible for:
a) Installing, testing, or replacing gas piping or
b)Connecting, installing, testing, repairing, or
servicing equipment; that is experienced in
such work; that is familiar with all precautions
required; and that has complied with all the re-
quirements of the authority having jurisdiction.

5
PRODUCT IDENTIFICATION
Log Risers
Pilot Bracket Screw (4)
8X3/8PPHTS-B
Burner Inlet
Grate
Burner Clamp*
Burner Manifold
Burner Pan
Cover Plate*
*Uses (4) 8X3/8PPHTS-B Screws

6
PRODUCT FEATURES
The State of Massachusetts requires that the chimney ue damper, when
used with decorative gas log sets, be welded open or completely removed. In the State of
Massachusetts, this appliance must be installed by a licensed plumber or gastter.
In the State of Massachusetts the gas cock must be a T-handle type. The State of
Massachusetts requires that a exible appliance connector cannot exceed three feet
in length.
LOCAL CODES
Install and use log set with care. Follow all codes. In the absence of local codes, use the
latest edition of The National Fuel Gas Code, ANSI Z223.1, also known as NFPA 54*.
*Available from:
American National Standard Institute, Inc. National Fire Protection Association, Inc.
1430 Broadway 1 Batterymarch Park
New York, NY 10018 Quincy, MA 02269-9101
UNPACKING
1. Remove logs, pan materials, and hardware from carton.
2. Remove all protective packaging applied to logs and base for shipment.
3. Check all items for any shipping damage. If damaged, promptly inform GHP Group, Inc.
at 1-877-447-4768.
CAUTION: Do not remove the metal data plates from the burner pan. The data
plates contain important product information.
Fig. 1
Log Set Size
18" 24" 30"
Chimney
Height*
(ft)
M inimum Opening**
(sq. in.)
10 28.3 35.3 44.2
15 21.2 26.4 32.2
20 18.1 22.1 26.4
25 15.9 18.1 22.1
30 14.5 17.3 20.4
35 13.2 15.9 18.9
40 12.6 15.2 18.1
*Height is from hearth to top of chimney
and the minimum height is 10 feet.
** Chart shows minimum opening (sq. in.)
for a given height and input rate.
Log Set Size
18" 24"30"
Chimney
Height*
(ft)
Minimum Opening**
(sq. in.)
641.7 49.2 56.6
838.7 45.5 52.4
10 35.2 41.7 48.2
15 32.0 37.7 43.2
20 28.8 34.3 39.8
30 26.5 31.2 35.9
*Height is from hearth to top of chimney
and the minimum height is 6 feet.
** Chart shows minimum opening (sq. in.)
for a given height and input rate.
For Masonry Built
Fireplaces Free Opening
Area Of Chimney Damper
For Factory Built
Fireplaces Free Opening
Area Of Chimney Damper

12
ASSEMBLING LOGS
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts
specically approved with this log set may result in property damage or personal injury.
CAUTION: After installation and periodically thereafter, check to ensure that no yellow ame comes in
contact with any log. With the log set set to High, check to see if yellow ames contact any log. If so,
reposition logs according to the log installation instructions in this manual. Yellow ames contacting
logs will create soot.
It is very important to install the logs exactly
as instructed. Do not modify logs; use only logs
supplied with log set. Each log is marked with a
number, and this number will help you identify
each log during installation.
Provided Logs: 6
1. After optional acces-
sories are installed (see
previous page), slide
both risers onto the
back of the grate. Make
sure the back of the
grate is ush with the
back of the riser.
2. Place log #1 on
the top of the front
grate and make
sure the log is cen-
tered in the grate.
3. Carefully place log
#2 on the top of the
risers. Make sure the
log is centered on top
of the risers.
4. Place log #4 so it is
resting on the top right
of logs #1 and #2.
5. Place log #5 so it
is resting on logs #3
and #2 only.
6. Place log #6 so that it is
resting on logs #1 and #4.
1 2 3 4 5 6
12
456
Fig. 9 - Installing Risers
3. Place log #3 so it is
resting on the top left
of logs #1 and #2.
3
Fig. 10 - Installing Log #1 Fig. 11 - Installing Log #2 Fig. 12 - Installing Log #3
Fig. 13 - Installing Log #4 Fig. 14 - Installing Log #5 Fig. 15 - Installing Log #6
NOTE: These log installation instructions are recom-
mended to decrease the amount of sooting the most.
Back of grate
VL-WO18D/VL-WO24D/VL-WO30D/VL-SA18D/VL-SA24D/VL-SA30D

13
ASSEMBLING LOGS
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts
specically approved with this log set may result in property damage or personal injury.
CAUTION: After installation and periodically thereafter, check to ensure that no yellow ame comes in
contact with any log. With the log set set to High, check to see if yellow ames contact any log. If so,
reposition logs according to the log installation instructions in this manual. Yellow ames contacting
logs will create soot.
It is very important to install the logs exactly
as instructed. Do not modify logs; use only logs
supplied with log set. Each log is marked with a
number, and this number will help you identify
each log during installation.
Provided Logs: 7
1. After optional acces-
sories are installed (see
page 11), slide both
risers onto the back of
the grate. Make sure
the back of the grate is
ush with the back of
the riser.
2. Place logs #1 and
#2 on the top of the
front grate and make
sure the break in
between the two logs
is centered on the
grate and the logs
are touching.
3. Carefully place log
#3 on the top of the
risers. Make sure the
log is centered on top
of the risers.
4. Place log #5 so it is
resting on the back of
log #4 and somewhere
on the break of logs
#1 and #2.
5. Place log #6 so it
is resting on logs #3
and #5 only.
6. Place log #7 so that it is
resting on logs #2 and #3.
1 2 3 4 5 6 7
Fig. 16 - Installing Risers
3. Place log #4 so it is
resting on the top left
of logs #1 and #3. The
long side should be
resting on log #3.
Fig. 17 - Installing Logs
#1-2
Fig. 18 - Installing Log #3 Fig. 19 - Installing Log #4
Fig. 20 - Installing Log #5 Fig. 21 - Installing Log #6 Fig. 22 - Installing Log #7
NOTE: These log installation instructions are recom-
mended to decrease the amount of sooting the most.
Back of grate 1 2
34
4
6
4
7
4
5
VL-AA18D/VL-NO18D/VL-CA18D

14
ASSEMBLING LOGS
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts
specically approved with this log set may result in property damage or personal injury.
CAUTION: After installation and periodically thereafter, check to ensure that no yellow ame comes in
contact with any log. With the log set set to High, check to see if yellow ames contact any log. If so,
reposition logs according to the log installation instructions in this manual. Yellow ames contacting
logs will create soot.
It is very important to install the logs exactly
as instructed. Do not modify logs; use only logs
supplied with log set. Each log is marked with a
number, and this number will help you identify
each log during installation.
Provided Logs: 7
1. After optional acces-
sories are installed (see
page 11), slide both
risers onto the back of
the grate. Make sure
the back of the grate is
ush with the back of
the riser.
2. Place log #1
and #2 on the top
of the front grate
and make sure the
break between the
two logs is centered
on the grate and the
logs are touching.
3. Carefully place log
#3 on the top of the
risers. Make sure the
log is centered on top
of the risers.
4. Place log #5 so it is
resting on the top right
of logs #2 and #3.
5. Place log #6 so it
is resting on log #4
and somewhere on
the break of logs #1
and #2.
6. Place log #7 so that it is
resting on logs #1 and #5.
3
1 2 3 4 5 6 7
Fig. 23 - Installing Risers
3. Place log #4 so it is
resting on the top left
of logs #1 and #3.
Fig. 24 - Installing Logs
#1-#2
Fig. 25 - Installing Log #3 Fig. 26 - Installing Log #4
Fig. 27 - Installing Log #5 Fig. 28 - Installing Log #6 Fig. 29 - Installing Log #7
NOTE: These log installation instructions are recom-
mended to decrease the amount of sooting the most.
Back of grate
VL-AA24D/VL-AA30D/VL-NO24D/VL-NO30D/VL-CA24D/VL-CA30D
1 2 34
567