Polycom Integra VVX 500 Assembly instructions

Polycom VVX 500 / 510 / 600 / 610
Getting to Know your Polycom VVX 500/600 Series > Layout
Message Waiting
Indicator
Home
Speakerphone
Mute
Headset
Messages
Recent calls list
Volume Microphone
1
Line soft key

Polycom VVX 500 / 510 / 600 / 610
Getting to Know your Polycom VVX 500/600 Series > Touch Screen
Tap an item on the screen to select
it
2
Scroll through items on screen by
swiping finger left/right/up/or down

Polycom VVX 500 / 510 / 600 / 610
Getting to Know your Polycom VVX 500/600 Series > Three Views
Lines Home Calls
3

Polycom VVX 500 / 510 / 600 / 610
On hook Off hook
Place a Call > Using Dial Pad
4
then
or
Lift handset
then
Wait for call to complete
or
Enter number
On dial pad
Tap Dial icon Tap Dial icon
Enter number
On dial pad

Polycom VVX 500 / 510 / 600 / 610
On hook Off hook
Place a Call > Using Dialer
5
Tap Line Key Tap number Tap Dial icon Lift handset Tap number Press Dial icon
12 3 12 3

Polycom VVX 500 / 510 / 600 / 610
On hook Off hook
Place a Call > Using Dialer
6
Tap Home Ta p Directories Ta p Recent Ta p Recent Tap Number
12 3
12
Tap Recent Calls icon.
(Looks like a clock.)
Tap number
12
or
When lift handset, list of
recent placed calls shows.
To call from placed call
list, tap the number
To place call from missed or received
call lists:

Polycom VVX 500 / 510 / 600 / 610
Place a Call > Intercom
8
Tap Intercom icon
in Home view
Tap Intercom soft
key if available
Dial the party you would
like to intercom Tap Dial icon or wait
An intercom call may be placed
from a Polycom VVX phone to a
Polycom Soundpoint phone
1
2 3
or

Polycom VVX 500 / 510 / 600 / 610
End a Call
9
Put handset in cradle
Tap End Call
or

Polycom VVX 500 / 510 / 600 / 610
Answer a Call > Single
Pick up the handset
Press Answer
10
or
Note: If your phone is configured
with a persistent intercom key,
you will also see an Intercom
soft key on your incoming call
screen display.
Tapping this key initiates a new
outbound intercom call and the
original incoming call continues
to ring.

Polycom VVX 500 / 510 / 600 / 610
Answer a Call > Multiple
By default* you see a full on screen display for an incoming call when you are on an active call. The full onscreen display lasts about 5 seconds.
Tap Answer
Other calls are automatically placed on hold
11
* This feature is configurable and may have been changed by your system administrator
After approximately 5 seconds, the
display will change to the Calls view
The incoming call will have a ringing
phone icon by it and be dark blue
Tap the incoming call.
It will turn bright blue.
Tap Answer

Polycom VVX 500 / 510 / 600 / 610
Answer a Call > Ringing on Another Phone > Line Appearance
12
If you have an appearance of another line
on your phone you can answer calls
ringing on that line.
In this example the second line is x4019
After approx. 5 seconds, your onscreen display switches
to Calls view.
You see the caller ID and the line on which the call is
ringing.
Tap Answer to pick up
* This feature is configurable and may have been changed by your system administrator
By default* when the call first comes in, it
shows as a full onscreen display.
You see the caller ID and the line on which
the call is coming in.
Tap Answer to pick up

Polycom VVX 500 / 510 / 600 / 610
Answer a Call > Ringing on Another Phone > Enhanced Monitored Extension
13
If you have a line key programmed as an
Enhanced Monitored Extension,you can
pick up that line if it is ringing and also tell if
that extension is in use.
If the line is ringing, the icon changes to a
blue handset.
Tap the line to answer the call
If the line is in use red disk shows on icon
Enhanced Monitored Extension keys also act as one touch blind transfer keys.

Polycom VVX 500 / 510 / 600 / 610
14
Answer a Call > Ringing on Another phone > Directed Call Pick Up
Dial *53 and the
extension of the
ringing phone
Tap Dial icon
12
Dial *53 and the
extension of the
ringing phone
Tap Dial icon
or wait
12
On hook
Off hook

Polycom VVX 500 / 510 / 600 / 610
15
Answer a Call > Ringing on Another Phone > Group Call Pick Up
To pick up a call ringing
on a phone in your Call
Group
Dial *54 Tap Dial icon
12
Dial *54 Tap Dial icon
or wait
12
On hook
Off hook
Call groups are managed by your system administrator

Polycom VVX 500 / 510 / 600 / 610
Answer a Call > Reject
Tap Reject to send an incoming call
directly to voicemail
16

Polycom VVX 500 / 510 / 600 / 610
Answer a Call > Ignore
Tap Ignore to silence the ringer on an
incoming call.
The call continues to silently ring and can
be answered until it rolls to voicemail
17

Polycom VVX 500 / 510 / 600 / 610
Do Not Disturb
Tap the DND icon in
Home view
Tap DND soft key if
available
18
Do Not Disturb (DND) sends all incoming calls directly to voicemail.
To toggle Do Not Disturb on and off:
or

Polycom VVX 500 / 510 / 600 / 610
Transfer a Call > Three Types
Consultative
You talk with the person to whom
you are transferring the call before
completing the transfer
Blind
You transfer the call without talking to
the recipient before completing the
transfer
Direct to Voicemail
You send the call directly to the
voicemail of the person to whom you
are transferring the call
19

Polycom VVX 500 / 510 / 600 / 610
Transfer a Call > Consultative
20
1
Tap Transfer
2
Dial recipient
3
Tap More
4
When ready to complete transfer, tap More
5
Tap Transfer
6
Tap Dial icon or wait

Polycom VVX 500 / 510 / 600 / 610
Transfer a Call > Blind
Tap Blindxfer Press EnterDial recipient
1 2 3
Note: In order for the Blindxfer soft key to work correctly, you must dial the number.
It does not work in conjunction with a programmed speed dial or monitored/enhanced monitored
extension key.