1. Unplug adapter from the wall outlet first and then remove all ornaments and decorations.
2. Disassemble the tree from the top to the bottom. Start with the tree top and gently lift straight up to remove from section
below and fold all branches toward the pole.
3. Continue by gently lifting straight up each section(s) from the section below
and fold all branches toward the pole until the bottom section is removed from
the tree stand. Cover the protective cap on the poles to avoid damaging the
internal parts. (See Fig. D)
4. Carefully place all tree sections into shipping box and tape it shut.
5.When not in use, please store your tree in a cool, dry place away from sunlight.
Exposing your tree to excessive heat or humidity may damage your tree.
STORAGE INSTRUCTIONS
For Pre-lit Trees, If The Tree Does Not Illuminate
1. Please check to make sure that all plugs are properly connected and adapter is plugged into the wall outlet. (If the tree comes
with a foot pedal, try stepping on the on/off button).
2.Turn the poles gently to make sure pole to pole are connected into place.
3. Check for loose connection between light string plugs and extension cords.
4. Please check for loose, broken or missing light bulbs and replace as needed.
Loose Hinge Pin
1. Extra hinge pins are included for repairing the hinges.
Place the branch into the slot of the bracket.
2. Insert a new hinge pin through the hole and secure
using the retainer washer. (See Fig. E)
TROUBLESHOOTING TIPS
Each tree includes hinge pins/washers, and for pre-lit trees spare bulbs are also included.
If extra parts are needed, please contact our customer service center.
SPARE PARTS
Fig. E
9. After shaping the entire tree following the previous step, slightly upsweep all branch tips for a uniform look. Shift branches to
fill any gaps.Your Christmas tree is now complete and ready to be decorated.
Top view Side view
Fig. C
For any questions, assistance, or missing parts, Do Not Return To Place Of Purchase.Please contact us at +1 (888) 919-0070
or visit our website at www.polygroupstore.com. One of our customer service representatives will be happy to assist you.
TREE ID# IS LOCATED ON END PANEL OF BOX. TREE ID# IS REQUIRED WHEN REQUESTING REPLACEMENT PARTS.
CUSTOMER SERVICE FOR CHRISTMAS TREES
Tree ID#:
Tree UPC#:
Store Purchased:
Specify Problem:
Customer Name:
Address:(No P.O. Boxes)
City & State:
Zip Code:
Day Phone:
Date Purchased:
Fig. D
3. Each tree section is numbered with a tag.Please identify all sections before assembling.
4. Assemble the tree from the bottom to the top. Start with the bottom section and remove protective cap before inserting into the
assembled stand. Make sure the pole is firmly inserted and secured into the stand.
5. Continue by inserting the upper tree section(s) to the lower section(s) until inserting the tree top.
6. Allow branches to fall into place or gently pull up and out.When adjusting branches, be sure that all wires are free of branch hinges.
7. Insert green label adapter into the wall outlet (See Fig. B), your entire tree should now be lit. If some bulbs do not light or flicker,
search for any loose plugs and/or broken, loose or missing bulbs. Connect the plugs or replace the bad bulbs promptly in order to
maintain the performance and life expectancy of your pre-lit tree.
8. Begin to shape the branches and tips working from the bottom to the top. Start with tips farthest from the pole and fan out one to the
right, one to the left and one at the center of the main stem. (See Fig. C)
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