POMCube iCAN NetZero Plus Series User manual

iCAN®NetZero Plus
User Manual (Outdoor Version)
Published in Sep 2022

TABLE OF CONTENTS
Preface .............................................................................................................1
Legal Compliance ............................................................................................2
Disposal and Recycling ..............................................................................2
FCC Statement...........................................................................................2
Safety Instructions...........................................................................................3
Warning Label............................................................................................3
General Information..................................................................................4
Installation Conditions...............................................................................5
Cleaning and Maintenance .......................................................................7
Emergency Situations................................................................................8
About iCAN NetZero Plus..............................................................................10
Overview .................................................................................................10
Typical Applications.................................................................................10
Parts and Features...................................................................................11
Specifications...........................................................................................16
Voltage & Frequency Ride-Through ........................................................22
Installation .....................................................................................................23
Tools and Safety Gear..............................................................................23
Mounting.................................................................................................24
Internal Wiring ........................................................................................31
Battery System Installation......................................................................33
External Wiring........................................................................................35
Accessories Installation ...........................................................................45
Safety Check............................................................................................46
Basic Operations............................................................................................47
Boot System.............................................................................................47
Shut Down System...................................................................................49
Reboot System.........................................................................................49
Getting Started with the APP ..................................................................49
Network Connection ...............................................................................50
Reset Network.........................................................................................50
Troubleshooting.............................................................................................50
Warranty and Service....................................................................................55
Limited Warranty.....................................................................................55
Remedies.................................................................................................55
Warranty Exclusions ................................................................................56

Warranty Disclaimer and Limitation of Liability ......................................57
Legal Rights..............................................................................................57
Service.....................................................................................................58

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Preface
Thank you for purchasing POMCube iCAN NetZero Plus, an intelligent energy
system that helps provide a fully integrated power system. In order to use your
device safely, efficiently, and effectively, please read the User Manual
thoroughly and follow the instructions provided before use. Please keep this
User Manual for future reference.
This manual applies to the following products:
- iCAN NetZero Plus 7.5K (Model No.: PNZ-7.5K120.0N-NA1) which includes:
Universal PCS (Model No.: PNZ-7.5K1N2-NA0) * 1
Lithium Iron Battery System (Model No.: PBT-LI40052S2-WP) *1
- iCAN NetZero Plus 10K (Model No.: PNZ-10K120.0N-NA1) which includes:
Universal PCS (Model No.: PNZ-10K1N2-NA0) * 1
Lithium Iron Battery System (Model No.: PBT-LI40052S2-WP) *1
- iCAN NetZero Plus 11K (Model No.: PNZ-11K120.0N-NA1) which includes:
Universal PCS (Model No.: PNZ-11K1N2-NA0) * 1
Lithium Iron Battery System (Model No.: PBT-LI40052S2-WP) *1
- iCAN NetZero Plus 12.5K (Model No.: PNZ-12.5K120.0N-NA1) which includes:
Universal PCS (Model No.: PNZ-12.5K1N2-NA0) * 1
Lithium Iron Battery System (Model No.: PBT-LI40052S2-WP) *1
All specifications and descriptions contained in this document are verified to be
accurate at the time of printing. However, POMCube reserves the right to change
products information and specifications without notice. Products and
specifications discussed herein are for reference purposes only. All information
discussed herein may change without notice and without warranties of any kind.
This document and all information discussed herein remain the sole and
exclusive property of POMCube.
iCAN NetZero Plus system may be updated for technical reasons without prior

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notice. Purchasing this product indicates that you have acknowledged it and
accepted it. Please visit www.pomcube.com for the latest updates.
Legal Compliance
Disposal and Recycling
This symbol on the product or on its packaging indicates that this
product must not be disposed of with your other household waste.
Instead, it is your responsibility to dispose of your waste equipment by
handing it over to a designated collection point for the recycling of waste
electrical and electronic equipment. The separate collection and recycling of
your waste equipment at the time of disposal will help conserve natural
resources and ensure that it is recycled in a manner that protects human health
and the environment. For more information about where you can drop off your
waste equipment for recycling, please contact your local city office, your
household waste disposal service, or the shop where you purchased the product.
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that
may cause undesired operation.
DANGER: Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
RF Warning Statement
The device has been evaluated to meet general RF exposure requirement. The
device can be used in portable exposure conditions without restriction.

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Safety Instructions
DANGER: These safety instructions provide important safety information
and should be observed at all times. Please read them before using the
product.
Warning Label
Please pay attention to the warning labels and follow the instruction mentioned.
POMCube disclaims all liability for any accidents or damage caused by using the
product in ways that are not described in this User Manual or by using non-
genuine parts or accessories.
Warning labels description
DANGER
DANGER indicates a potentially hazardous situation which, if not
avoided, could result in injury, death, or damage to iCAN NetZero
Plus.
CAUTION
CAUTION indicates potentially hazardous situation which, if not
avoided, could result in medium/slight injury or damage to iCAN
NetZero Plus.
BURN
DO NOT TOUCH a running iCAN NetZero Plus because the shell is
hot when iCAN NetZero Plus is running.
DELAYED
DISCHARGE
High voltage exists after iCAN NetZero Plus is powered on.
Only qualified and trained electrical technicians are allowed
to perform operations on iCAN NetZero Plus.
Residual voltage exists after iCAN NetZero Plus is powered
off. It takes 5 minutes for iCAN NetZero Plus to discharge to
a safe voltage.
Indicates that the operating instructions in this manual should be
considered when operating iCAN NetZero Plus or control close to
where the symbol is placed.

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Indicates that iCAN NetZero Plus is capable of being recycled.
NOTE
NOTE indicates an important step or tip that leads to best results,
but is not safety or damage related.
General Information
DANGER: Read this entire document before installing or using iCAN NetZero
Plus. Failure to read or follow any of the instructions or warnings in this
document can result in electrical shock, serious injury, death, or can damage
the product, potentially rendering it inoperable.
DANGER: A battery can present a risk of electrical shock, fire, or explosion
from vented gases. Observe proper precautions.
DANGER: iCAN NetZero Plus must be installed by only POMCube authorized
persons who have been trained in working with high voltage electricity.
DANGER: Universal PCS is more than 55 lbs (25 kg) in weight. It shall be
installed by at least 2 persons.
DANGER: Use iCAN NetZero Plus only as directed.
DANGER: Do not handle the device or its components with wet hands,
otherwise electric shock or death may occur.
DANGER: Do not use iCAN NetZero Plus if it is defective, appears cracked,
broken, (or otherwise damaged) or fails to operate.
DANGER: Before wiring, ensure that iCAN NetZero Plus is switched off. Open
any associated breakers or disconnect switches.
DANGER: To protect the product and its components from damage when
transporting, handle with care. Do not impact, pull, drag, or step on iCAN
NetZero Plus. Do not subject iCAN NetZero Plus to any high forces. To help
prevent damage, leave iCAN NetZero Plus in its shipping packaging until it is
ready to be installed.
DANGER: Any installations must comply with The National Electric Code (NEC)

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and local codes.
DANGER: Do not insert foreign objects into any part of iCAN NetZero Plus.
Always use genuine parts and accessories, purchased directly from
POMCube or a POMCube-certified party. Using parts and accessories other
than the provided one may cause short circuits or overheating, and result in
electric shock or fire.
DANGER: Any installation must comply with specifications for wire types,
conductor sizes, electrical and thermal insulation, branch circuit protection,
grounding, and disconnect devices.
DANGER: Keep iCAN NetZero Plus away from children.
CAUTION: Do not paint any part of iCAN NetZero Plus, including any internal
or external components such as the exterior shell or casing.
CAUTION: When installing iCAN NetZero Plus in a garage or near vehicles,
keep it out of the driving path. It shall be standing on the floor. If possible,
install iCAN NetZero Plus on a side wall.
Installation Conditions
(1) Environmental Conditions
DANGER: Do not expose iCAN NetZero Plus or its components to direct
flame.
DANGER: Do not install iCAN NetZero Plus near heating equipment. Do not
expose iCAN NetZero Plus to direct sunlight.
DANGER: Do not immerse iCAN NetZero Plus or its components in water or
other fluids. Install iCAN NetZero Plus in a location that prevents damage
from flooding.
DANGER: Do not expose iCAN NetZero Plus to ambient temperatures above
60°C (140°F) or below -30°C (22°F). In temperatures below 0°C (32°F), use
an air heater to warm up the battery cabinet before booting the system. A
thermal cover is recommended for the battery cabinet in temperatures
below 0°C (32°F).
CAUTION: Do not use cleaning solvents to clean iCAN NetZero Plus, or

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expose iCAN NetZero Plus to flammable or harsh chemicals or vapors.
CAUTION: Do not place iCAN NetZero Plus in a storage condition for more
than one (1) month, or permit the electrical feed on the iCAN NetZero Plus
to be severed for more than one (1) month, without placing iCAN NetZero
Plus into a storage condition in accordance with POMCube’s storage
specifications.
CAUTION: Ensure that no water sources are above or near iCAN NetZero
Plus, including downspouts, sprinklers, or faucets.
CAUTION: Ensure that snow does not accumulate around iCAN NetZero Plus.
(2) iCAN NetZero Plus shall be installed on a side wall with shade.
Environmental requirements