PORT SHIELD User manual
SHIELD
Smart Lock User Manual
1
Table of Contents
Page
Before Getting Started 2
Maintenance & Care 3
Pre-Installation 3
Specications 4
What's in the Box 5
Panel Overview 5
Panel Dimensions 5
Installation: Determining Deadbolt Direction 6
Installation Steps 7
Initialization 8
Programming Your Lock 9-10
Bluetooth Management 11
Setting your Passcode 11
Passcode Type & Management 12
Sending E-Keys 13
Managing E-Keys 14
Adding IC Cards 15
Lock Records 16
WiFi Management 17
Troubleshooting 19-20
2
1. This lock should only be used as described in this manual.
2. The lock’s factory default setting is unlocked. After providing power,
establishing an admin, and pairing the lock to the app, will you be able to
change the setting to “Private” mode.
3. The door swing direction on the lock is not reversible. Please make sure the
direction of the lock handing is consistent with the direction of the door.
4. There is a protective lm on the front touch panel and handle. This lm can be
removed whenever needed.
5. This device requires four (4) AA batteries. Do not mix old and new batteries.
Never insert objects into the lock.
6. Verify the door surface is at and level before you start the installation
process. Installation on doors or surfaces that are not at and/or level may
cause the lock to malfunction or fail to operate properly.
7. This smart lock is compatible with the TTLock app (available on iOS and
Android). The lock will function without the app, but not all features will be
accessible.
8. This lock must be installed on a door with minimum thickness between 35mm
and 50mm.
9. IMPORTANT: When installing outdoors in uncovered areas, using Port
Canopy is highly recommended to protect this lock from exposure to rain.
Important Guidelines
This user manual will guide you through the function and usage of Shield. Please
follow all the instructions of this manual. If you have questions not answered by
this manual, please contact our customer support.
Before Getting Started
Door lock stile must be minimum 3.5 inches, and the door
thickness must be between 1 3/8 to 2 inches.
Before installing the lock, verify that all accessories and components are present.
For non pre-boarded door, please use the template provided or seek professional
help to avoid unnecessary damage.
Determine whether the handing direction of the lock is consistent with the
opening direction of the door.
Pre-Installation Checklist
3
1. Keep corrosive materials away from this lock.
2. Replace batteries when the low power alarm is activated.
3. Lubricate the lock body and cylinder annually for optimal operation
4. Check whether the lock is properly fastened every 6 months.
Maintenance & Care
4
Specications
Suitable for Models Shield
Materials IML + Aluminum
Weight 1.5 Kg
Unlocking Methods Password, Manual Key
Colors Silver, Black
Low Wattage Alarm Less than 4.8V
Applicable Doors Aluminum Door, Wood Door
Working Voltage 6V (4 AA Batteries)
Required Door Thickness 35-50 mm
Data Capacity
Password: Up to 150
Card: Up to 200
Working Temperature
-10°C to 55°C
14°F to 131°F
Working Humidity 0-95%
Shield Specications
Panel Overview
What’s In the Box
Use the following diagram to verify that the package contains all the parts
No Name QTY NO Name QTY
1Front Panel 1 9Screw Stubs: M4*30mm 3
2Back Panel 1 10 Screw Stubs: M4*40mm 3
3Mortise 1 11 Mortise Screws: M4*25mm (For
Wooden Door) 4
4Card 3 12 Mortise Screws: M5*10mm (For
Aluminum Door) 4
5Manual Key 2 13 M4*10mm Screws For Back
Panel 4
6Waterproof Rubber Plate 2 14 M4*30mm Screw 3
7User Manual 1 15 M4*50mm Screw 3
8Strike & Strike Box 1 + 1
5
Determining The Deadbolt Direction
“Left Open” Setup “Right Open” Setup Instructions
1
Always keep the
spindle in the
horizontal
position
2Always keep the
deadbolt pulled in
3
Determine the
proper direction
(handing) for your
deadbolt to open.
4
Adjust the Switch
on the back panel
to “L” or “R”
accordingly
5 Deadbolt knob
ATTENTION: Follow instructions carefully to avoid installation issues.
Installation Instructions
6
Installation Diagram
Step 1: Install Mortisse Step 2: Install Screws, Casing, and Water
Rubber Plate
Step 3: Install Front Panel Step 4: Secure Front Panel and Water
Rubber Plate
Step 5: Connect Front and Back Panels Step 6: Install Screws for Back Panel
Step 7: Install Batteries Step 8: Install the Battery Cover
Always keep the
spindle horizontal
Always keep
the deadbolt
pulled in
7
Initialization
Instructions
Long press the reset button on the
back of the front panel for about 5s
Input “000#”
The initialization is successful when
the buzzer short beep twice.
8
Login Register
X
18520265893
........
Login
Forgot
Password?
Register
Phone Email
Country/Region American Samoa+1684
Enter your Phone number
Password between 6-20 characters
Conrm Password
Verication Code Get Code
Register
Login Register
Phone number/
Email
Password
Login
Forgot
Password?
Download "TTLock" in the App Store or Google Play
Programming Your Lock
9
Press to Add Lock
The phone must be within 6 feet of the Smart Lock during the
Pairing process
+
Choose Lock Type
All Locks
Scan all types of locks
Door Lock Padlock
Safe Lock
Lock
Cylinder
Parking
Lock
Bicycle
Lock
Remote
Control
Nearby Locks
BL01_63230b
+
S202C_f4324e
Add Lock
Lock Name
T1A
OK
1. Register a new account with your email address or login with an existing
account (The verication code will be sent to the user’s mobile phone or email
and registration will be successful after verication).
2. Touch the glass panel to light, click “+Add Lock’’ on the app (TTLock supports
multiple types of lock devices. You must select the lock type).
3. The lock nearby will appear on the phone screen, click “+”
4. Rename the lock if you wish (EX: Front Door, Back Door, Ofce, etc.)
5. Wait for “Lock Added” conrmation (Often times a soft chime will sound when
conrmation is received).
10
Generate Passcode
anent Timed One-Time Erase Custom Recurri
Permanent
Start Time 2020-03-06 09:00
End Time 2020-03-06 09:00
TTLock
T1A
Touch to UnLock. Long Press to Lock
Passcodes
IC Cards Authorized Admin Records Settings
Generate Passcode
Send eKey eKeys
Passcodes can be used to unlock the door. Create a passcode by clicking
"Generate Passcode" on the app. The system will create a generic passcode that
will need to be used once before being able to change the code to something of
you preference. To change the code, click "Passcodes" and type your desired
code then click "Ok". Passcodes can be generated for permanent, limited-time,
and single use.
Setting Your Passcode
11
Ensure the Bluetooth connection is sufcient. After connecting the phone to the
door lock, click " " to unlock. The phone must be within 16 feet of the door for
this to work. The door will always remain locked until unlocked or it is changed to
the "Passage Mode".
On the app, a voice command will sound "unlock". If an error in the Bluetooth
connection occurs, the voice command will sound "Operation Failed". If an error
in the connection occurs, close the app and start over.
Bluetooth Management
You can shgiosmglsingrislnvilsnvuirsjgusnrlvsurlnvl code via
Bluetooth or Remotely via a Gateway
Generate Passcode
m
Nam 1
Cancel
Set Passcode
1 2 3
4 5 6
7 8 9
0
�
@
Complete
,
Share
TTLock
T1A
Touch to UnLock. Long Press to Lock
Passcodes
IC Cards Authorized
Admin Records Settings
Generate
Passcode
Send eKey eKeys
Generate Passcode
Timed One-Time Erase Custom Recurri
Success. The Passcode is
25097
*You can share the Passcode
to other users via SMS, Email,
Messenger, and WhatsApp.
Timed One-Time Erase Custom Recurri
4-9 Digits in Length
OK
%
-
+
x
Permanent Type Description
Permanent General Use Passcode
Limited-Time Passcode with set time frame
Single Use Single-use, Short Term Passcode
Custom Schedule Set your own passcode and time frame
All generated passcodes can be viewed and managed in the Passcode
Management Module. This includes passcode changes, deletion, reset, and
unlock records.
Unlock with Passcode
In order to open the door using a passcode simply enter the code and press ' # '.
You will hear a voice command of "unlock" and then the door will unlock.
If the passcode is invalid, you will hear " Operation Failed" and will have to re-
enter. You can also enter a decoy code with the actual code, followed by ' # '.
Passcode Type
Passcode Management
12
1. Click on “ ” as shown in the gure below. You can send the eKey to
other users of TTLock to authorize the unlock (the receiver must download the
app and setup an account).
2. Select e-key format (timed, permanent, one-time, recurring).
3. Enter the recipient’s account of TTLock, then set the name and effective time
of the eKey (The admin can choose to allow remote un-locking or disallowing,
authorized administrator or not, as shown below).
4. Then click “Send” (The recipient’s account has Bluetooth unlock permission
and only the administrator can authorize the ordinary key).
5. After the authorization is successful, the authorized key is the same as the
administrator’s interface.
*You can send keys, passwords, etc. to others. However, the authorized
administrator can not authorize others; only the main administrator.
Send eKey
Recipient Enter Recipient’s Account
Name Please enter a name for this eKey
Allow Remote Unlocking
Authorized Admin
Send
Timed Permanent One-Time Recurrig
TTLock
T1A
Touch to UnLock. Long Press to Lock
Passcodes
IC Cards Authorized
Admin Records Settings
Generate
Passcode
Send eKey eKeys
TTLock
T1A
Touch to UnLock. Long Press to Lock
Passcodes
IC Cards Authorized
Admin Records Settings
Generate
Passcode
Send eKey eKeys
Sending E-Keys
13
1. Click “ ” to manage the eKeys you send. The Key Management here refers
to the Bluetooth Key Management.
2. After the Administrator has successfully added the lock, the admin will have the
highest rights of the lock. Admins can do the following:
1. Send keys to other people
2. Specify the time limit of keys including one-time use and/or permanent use
3. Manage all keys issued by them including:
• Deleting keys
• Resetting keys
• Sending new keys
• Adjusting the validity period of those keys
• View user unlock records
Users about to expire will have their remaining time frame shown in Yellow.
Expiration Reminders will be shown in Red.
Managing E-Keys
Authorized Admin
+
Create Admin
Admin List
* You can authorize the admin
status to other users.
14
TTLock
Touch to unlock. Long press to lock
Passcodes
IC Cards Authorized
Admin
Records Settings
Generate
Passcode eKeys
Send eKey
IC Cards
No Data
...
Clear IC Cards
Add IC Card
Upload IC Cards
Add IC Card
Name
Permanent
Start Time
End Time
A
2020-03-06 10:18
2020-03-06 10:19
Next
Add IC Card
Connecting with lock. Please wait...
The Shield Smart Lock supports the use of IC Cards. Before an IC Card can be
used, it needs to be added rst. The adding process needs to be performed by
the app. The validity period of the IC can be set on a custom timetable, be made
permanent, or time limited.
After setting the validity period, you can modify it at any time through the TTLock
app.
Adding IC Cards
15
eKeys
...
Li
2020.03.06 11:14-2021.03.06 11:14
Pending...
Records
Refresh Records
Search
2019-07-12
18050066613
11:28:56 unlock with app success
TTLock
T1A
Touch to unlock. Long press to lock
Passcodes
IC Cards Authorized
Admin
Records Settings
Generate
Passcode eKeys
Send eKey
Passcodes
...
...
...
...
...
...
...
444335
2020.01.14 15:00 2020.01.14 16:00 Timed
Invalid
23175003
2020.01.14 15:00 One-Time
Invalid
1
2020.01.14 10: 54 Permanent Custom
...
...
...
Click “ ” as shown below to access the lock’s records. With "Lock Records,”
you can view: E-Keys, saved passcodes, and unlock history.
Lock Records
16
Adding a Gateway
Please note that when adding a gateway, your smartphone and the gateway
must be connected to the same Wi-Fi network.
Remote Wi Management
17
TTLock is directly connected via Bluetooth and is not connected to the network itself, which is why
it is not vulnerable to network attacks. The gateway is an accessory of the smart lock, it is the
bridge connecting the smart lock and the home wi network. Through the gateway, users can
remotely view and calibrate the lock clock, read the unlocking records of passwords in a timely
manner and remotely delete and modify passwords.
After conrming that your phone and door lock are connected to the gateway, click
“ ” to unlock. Once completed, the remote operation is active where network is available.
18
As shown in the image, there is a button on the bottom of
the inside panel. When activated, the door can only be
opened using the Administrator app or a manual key.
To activate the locked mode in the app:
1. Open the app and turn on “Privacy Lock.”
2. The locked mode is activated when the button is in
Red State
Privacy/Child Safety Lock
Troubleshooting
Programming Troubleshooting
1) How do I read operation records? In “Records” on the main interface or on the
TTLock Website.
2) What is the maximum limit for e-Keys? There is no limit
3) Why does “pending” show when I send an
e-Key to another person?
The status will show ‘Pending’ before the
recipient opens the TTLock app.
4) Why am I unable to receive OTP? This may be due to a problem with the
operator, the SMS Server, or various incorrect
parameters. If OTP’s are not being received,
please provide a mobile phone number for
inspection.
5) Can the same name be used at the same time
on a different mobile phone?
No, it cannot, but the admin role can be
assigned to other users.
6) How do I download unlock records? You rst must be connected via Bluetooth.
Once connected, you can download the data
from the website.
7) Why can’t I unlock after I turn on “Passage”
mode?
Before “Passage” mode can take effect, you
must perform an unlock verication.
8) What is the purpose of "Auto Lock"? To ensure the door automatically locks
back after unlocking.
9) Why does the e-Key not send? Check to see if the recipient already has a
registered account.
10) Does the app have a maximum limit of There is no limit on the amount of locks for
the TTLock app.
11) Is it possible to obtain the
password remotely?
IC Card: The remote add card currently only
supports Androids with NFC.
Generated passwords can be obtained directly,
but custom passwords can only be obtained
remotely by adding a gateway.
19
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