Pride Mobility Jazzy Passport User manual

Owner’s Manual

Safety Guidelines
Authorized Pride Provider:
Address:
Telephone:
Purchase Date:
WARNING! An authorized Pride Provider or a qualified technician must perform the initial setup of this
power chair and must perform all of the procedures in this manual.
The symbols below are used throughout this owner’s manual and on the power chair to identify warnings and
important information. It is very important for you to read them and understand them completely.
WARNING! Indicates a potentially hazardous condition/situation. Failure to follow designated
procedures can cause either personal injury, component damage, or malfunction. On the product, this
icon is represented as a black symbol on a yellow triangle with a black border.
MANDATORY! These actions should be performed as specified. Failure to perform mandatory actions
can cause personal injury and/or equipment damage. On the product, this icon is represented as a
white symbol on a blue dot with a white border.
PROHIBITED! These actions are prohibited. These actions should not be performed at any time or
in any circumstances. Performing a prohibited action can cause personal injury and/or equipment
damage. On the product, this icon is represented as a black symbol with a red circle and red slash.
Intended Use
The intended use of the Pride Mobility Products device is to provide mobility to persons limited to a seated position
that have the capacity of operating a powered wheelchair.
RegaRdIng devIces foR PRescRIPtIon Use
CAUTION! Federal law restricts this device to sale by or on the order of a physician or other certified
personnel licensed by the law of the State (US only) or region in which this personnel practices to use
or order the use of the device.
Quick Reference Information
Copyright © 2018
INFMANU4908/Rev B/January 2018
NOTE: This owner’s manual is compiled from the latest specifications and product information available at
the time of publication. We reserve the right to make changes as they become necessary. Any changes to
our products may cause slight variations between the illustrations and explanations in this manual and the
product you have purchased. The latest/current version of this manual is available on our website.
NOTE: This product is compliant with WEEE, RoHS, and REACH directives and requirements.
NOTE: This product meets IPX4 classification (IEC 60529).
NOTE: This product and its components are not made with natural rubber latex. Consult with the
manufacturer regarding any after-market accessories.

3
Introduction..............................................................................................................................................4
Safety........................................................................................................................................................5
Your Power Chair.....................................................................................................................................7
Assembly/Disassembly.........................................................................................................................11
Comfort Adjustments............................................................................................................................14
Batteries and Charging.........................................................................................................................17
Care and Maintenance ..........................................................................................................................22
Table of Contents
USA Variation USA Variation USA Variation
asphalt tarmac backward(s) rearward(s) center centre
color colour cord lead curb kerb
elevator lift meter metre provider dealer; agent
sidewalk pavement tire tyre trunk boot
turn signal turn indicator yard grounds wrench spanner
caster castor pocketbook handbag counterclockwise anticlockwise
authorized authorised path footpath path bridleway
labor labour
LANGUAGE USAGE
This owner’s manual is intended for distribution in all English-speaking countries where our power chairs are sold.
We have chosen to compose this manual using language and spellings common to the USA. Since we recognize
that not all English-speaking countries use the same words or spellings, please refer to the following chart for some
common word variations that may be encountered throughout this manual.

4
Safety
WELCOME to Pride Mobility Products (Pride). The power chair you have purchased combines state-of-
the-art components with safety, comfort, and styling in mind. We are confident that these design features
will provide you with the conveniences you expect during your daily activities. Once you understand how
to safely operate and care for your power chair, it should give you years of trouble-free operation and
service.
Read and follow all instructions, warnings, and notes in this manual before attempting to operate your
power chair for the first time. You must also read all instructions, warnings, and notes contained in any
supplemental instructional booklets for the controller that accompanied your power chair before initial
operation. Your safety depends upon you, as well as your provider, caretaker, or healthcare professional
in using good judgment.
If there is any information in this manual which you do not understand, or if you require additional assistance
for setup or operation, please contact your authorized Pride Provider. Failure to follow the instructions
in this manual and those located on your power chair can lead to personal injury and/or damage
to the power chair, including voiding the warranty.
Purchaser’s Agreement
By accepting delivery of this product, you promise that you will not change, alter, or modify this product
or remove or render inoperable or unsafe any guards, shields, or other safety features of this product; fail,
refuse, or neglect to install any retrofit kits from time to time provided by Pride to enhance or preserve the
safe use of this product.
Shipping and Delivery
Before using your power chair, make sure your delivery is complete as some components may be
individually packaged. If you do not receive a complete delivery, please contact your authorized Pride
Provider immediately. Where damage has occurred during transport, either to the packaging or content,
please contact the delivery company responsible.
NOTE: If you ever lose or misplace your copy of this manual, contact us and we will be glad to
send you a new one immediately.
Introduction

5
Product Safety Symbols
The symbols below are used on the power chair to identify warnings, mandatory actions, and prohibited
actions. It is very important for you to read and understand them completely.
NOTE: There are more warnings identified and explained in the Consumer Safety Guide that is
included with your power chair. Please become familiar with all the warnings and safety information
found in the Consumer Safety Guide.
Read and follow the information in the owner’s manual.
Locked and in drive mode.
Place unit on level ground and stand to one side when changing from drive mode to freewheel
mode or freewheel mode to drive mode.
Unlocked and in freewheel mode.
Class II Equipment
Power Chair information label
Manufactured in
Do not remove the anti-tip wheels.
Safety

6
General Guidelines
MANDATORY! Do not operate your new power chair for the first time without completely reading and
understanding this owner’s manual.
Your power chair is a state-of-the-art life-enhancement device designed to increase mobility. Pride
provides an extensive variety of products to best fit the individual needs of the power chair user. Please be
aware that the final selection and purchasing decision regarding the type of power chair to be used is the
responsibility of the power chair user, who is capable of making such a decision, and his/her healthcare
professional (i.e., medical doctor, physical therapist, etc.).
The contents of this manual are based on the expectation that a mobility device expert has properly fitted
the power chair to the user and has assisted the prescribing healthcare professional and/or the authorized
Pride Provider in the instruction process for the use of the product.
There are certain situations, including some medical conditions, where the power chair user will need
to practice operating the power chair in the presence of a trained attendant. A trained attendant can
be defined as a family member or care professional specially trained in assisting a power chair user in
various daily living activities.
As you begin using your power chair during daily activities, you will probably encounter situations in which
you will need some practice. Simply take your time and you will soon be in full and confident control as you
maneuver through doorways, on and off of lifts, up and down ramps, and over moderate terrain.
Below are some precautions, tips, and other safety considerations that will help you become accustomed
to operating your power chair safely.
Pre-Ride Safety Check
Get to know the feel of your power chair and its capabilities. Pride recommends that you perform a safety
check before each use to make sure your power chair operates smoothly and safely.
Perform the following inspections prior to using your power chair:
Check for proper tire inflation. Maintain but do not exceed the psi/bar/kPa air pressure rating indicated
on each tire if equipped with pneumatic tires.
Check all electrical connections. Make sure they are tight and not corroded.
Check all controller connections to the power base. Make sure they are secured properly.
Check the brakes. See “Care and Maintenance.”
Check battery charge. See “Batteries and Charging.”
Ensure the manual freewheel levers are in drive mode before sitting on the power chair.
NOTE: If you discover a problem, contact your authorized Pride Provider for assistance.

7
The Jazzy Passport
The Jazzy Passport is a power chair that you can easily fold for transportation or storage.The battery box
slides into the rear of the power base. See figures 1 and 2 for power chair components.
Figure 1. The Jazzy Passport
Your Power Chair
Identification Key
1. Seatback
2. Armrest
3. Cup Holder
4. Seat Base
5. Controller
6. Foot Platform
7. Storage Compartment
8. Caster Wheel
9. Drive Wheel
10. Anti-tip Wheels
11. Folding and Locking Mechanism
1
2
9
4
7
8
10
6
3
5
11

8
Figure 2. Power Base
Electrical Components
The electrical components are located on the power base. The main circuit breaker is located on the back
of the battery box, beneath the handle. See figure 2.
Controller Connector: This is where the controller connects to the power base. Each controller uses a
different type of cable. Regardless of which type of controller is used, the cable must be secured to the
assembly and not allowed to drag on the floor.
Battery Box Charger Port: This enables you to charge the battery when the battery box is removed from
the power base. See “Batteries and Charging.”
NOTE: The battery power switch also serves as the main circuit breaker. See below for more
information.
Battery Power Switch: This switch turns the battery power on and off. When the switch is in the “l” position,
the battery is on. The battery can be powered off for long-term storage by switching it to the “0” position.
Main Circuit Breaker: The main circuit breaker is a safety feature built into your power chair. When the
battery and the motors are heavily strained (e.g., from excessive loads), the main circuit breaker trips to
prevent damage to the motors and the electronics. If the circuit trips, allow your power chair to “rest” for
approximately one minute. Next, push in the circuit breaker button/battery power switch to the “0” position,
and then back to the “l” position. Turn on the controller, and continue normal operation. If the main circuit
breaker continues to trip repeatedly, contact an authorized Pride Provider.
Identification Key
1. Manual Freewheel Lever
2. Battery Box
3. Anti-tip Wheel
4. Storage Compartment
5. Circuit Breaker/Battery Power Switch
6. Battery Charger Port Location
2
1
5
6
4
3

9
Manual Freewheel Levers
For your convenience, your power chair has a manual freewheel lever on each motor. Manual freewheel
levers enable you to disable the drive system in order to maneuver the chair manually.
WARNING! Do not use the power chair while the drive motors are disengaged! Do not
disengage the drive motors when the power chair is on an incline or decline, as the unit
could roll on its own! Only engage the freewheel mode when on a level surface.
WARNING! It is important to remember that when your power chair is in freewheel mode,
the braking system is disengaged.
WARNING! Do not disengage the drive motors while the power chair is occupied.
NOTE: Pride strongly recommends you do not charge your battery while in freewheel mode.
NOTE:You must turn off the power before disabling the drive systems; otherwise, you may get an
error code on the controller.To clear this code, turn off the controller and place the power chair in
drive mode. Then turn on the controller. The error message should be cleared. If not, contact an
authorized Pride Provider.
To engage or disengage the drive motors:
1. Locate the lever on each motor. See figure 3.
2. Rotate the manual freewheel levers outward to disengage the drive motors (freewheel mode). See figure 3.
3. Rotate the manual freewheel levers inward to engage the drive motors (drive mode). See figure 3.
WARNING! Do not use the freewheel lever handles as tie-down points to secure this product.
Anti-Tip Wheels
The anti-tip wheels are an integral and important safety feature of your power chair. They are attached to
the frame at the rear of the chair. See figures 2 and 3.
PROHIBITED! Do not remove the anti-tip wheels or modify your power chair in any way that is not
authorized by Pride.
Figure 3. Freewheel Levers
Freewheel Mode
(Drive Disengaged)
Drive Mode
(Drive Engaged)

10
WARNING! The storage compartment on the rear of the seatback is for small personal items. Avoid
storing sharp objects in the storage compartments.
WARNING! Do not carry heavy baggage weighing more than 5 lbs. (2.3 kg) in the storage compartments.
Carrying or tying baggage in excess of 5 lbs. (2.3 kg) in the storage compartments may affect the
center of gravity, resulting in a tip or a fall.
Storage Compartments
Your power chair is equipped with two storage compartments. They are located on the seatback, and in
between the seat and the foot platform.
WARNING! No personal property or valuables should be stored in any storage compartment and left
unattended.

11
Initial Assembly
Your power chair may require some assembly either before initial use or after transportation. It may also
require disassembly to make some comfort adjustments.
NOTE: Any nylon insert lock nut removed during the disassembly or adjustment of the power
chair must be replaced with a new nut. Nylon insert lock nuts should not be reused as it may
cause damage to the nylon insert, resulting in a less secure fit. Replacement nylon insert lock
nuts are available at local hardware stores or through your authorized Pride Provider.
To assemble your power chair:
1. Unfold the power chair assembly. See “Folding and Unfolding.”
2. Install the battery box into the battery tray by sliding it horizontally into the rear of the frame beneath
the seat until the securement pin clicks into place. See figure 4.
3. Flip up the armrests.
4. Insert the controller into the armrest and tighten the thumbscrew, then latch the quick release handle.
See figure 5. Hook the controller harness to the securement clips. See figure 9.
5. Insert the cup holder into the other armrest and tighten the thumbscrew, then latch the quick release
handle.
6. Attach the cushion and seatback cover to the chair by securing the reusable hook and loop fasteners
together.
7. Remove the battery charger from the box and plug into the controller charger port. Follow the charging
instructions printed on the charger. See figure 12.
Assembly/Disassembly
Figure 4. Battery Box Removal/Installation

12
Folding and Unfolding
Your power chair can be folded for easy transportation and storage.
To fold the power chair:
1. Fold the foot platform upwards toward the seat of the power chair.
2. Standing at the rear of the chair, locate the locking mechanism. See figure 1.
3. Place one hand on top of the seatback and pull it toward you while squeezing the pins of the locking
mechanism together. See figure 6.
4. Once the locking mechanism pins separate from the plates on either side, gently press the seatback
forward and downward. Release the locking mechanism and continue folding the chair until the locking
mechanism engages in the folded position.
To unfold the power chair:
1. Standing at the rear of the chair, locate the locking mechanism. See figure 1.
2. Place one hand on top of the seatback and push it downward while squeezing the pins of the locking
mechanism together. See figure 7.
3. Once the locking mechanism pins separate from the plates on either side, gently pull the seatback
upward. Release the locking mechanism and continue unfolding the chair until the locking mechanism
engages in the unfolded position.
4. Unfold the foot platform.
WARNING!To avoid injury, ensure the seatback is fully unfolded and the locking mechanism is engaged
before sitting in your power chair.
MANDATORY! Prevent controller harness
damage! Avoid routing the controller harness
on the outside of the armrest pad. Route the
harness under the armrest or toward the
inside of the armrest pad. Use correct tie-
down points for the controller harness to
prevent the harness from getting caught in
the drive tires, pinched in the seat frame, or
damaged when passing through doorways.
Disassembly
The power chair disassembles into four components: the
base, the battery box, the cup holder, and the controller.
To disassemble the power chair:
1. Turn off the power to the controller.
2. Place the power chair in drive mode, if not in drive
mode already. See “Your Power Chair.”
3. Unlatch the quick release handle and loosen the
thumbscrew, and then remove the controller from the
armrest. See figure 5.
4. Unlatch the quick release handle and loosen the
thumbscrew, and then remove the cup holder from
the other armrest.
5. Grasp the battery box handle and lift up the locking
pin to disengage the box from the power base, then
slide the battery box out of the power base. See
figure 4.
Figure 5. Armrest Component Removal/Installation
1
1
2
2
Identification Key
1. Quick Release Handle
2. Thumbscrew

13
Figure 6. Folding the Jazzy Passport
Figure 7. Unfolding the Jazzy Passport

14
Comfort Adjustments
After becoming familiar with your power chair’s operation, you may find the need to make some adjustments
to increase your comfort. Use the steps below to make comfort adjustments.
WARNING! The center of gravity of your power chair was factory set to a position that meets the needs
of the demographic majority of users.Your authorized Pride Provider has evaluated your power chair
and made any necessary adjustments to suit your specific requirements. Do not change your seating
configuration without first contacting Pride Mobility Products or your authorized Pride Provider.
WARNING! Some power chair components are heavy. You may need assistance to lift or carry them.
Please refer to the specification table for specific component weights before you disassemble the
power chair.
WARNING! Remove the occupant from the power chair before making any adjustments.
Comfort Adjustments
Cup Holder Position
You can position the cup holder for either left-hand
or right-hand use.
To change the cup holder position:
1. Turn off the power to the controller.
2. Unlatch the quick release handle and loosen the
thumbscrew. See figure 8.
3. Slide the cup holder out of the armrest.
4. Unlatch the quick release handle and loosen the
thumbscrew in the other armrest.
5. Place the cup holder in the other armrest.
6. Tighten the thumbscrew and latch the quick
release handle to secure the controller.
NOTE: Cup holder and controller cannot be
secured to the same armrest.
Figure 8. Armrest Component Removal/Installation
1
1
2
2
Identification Key
1. Quick Release Handle
2. Thumbscrew

15
Figure 9. Controller Position
Identification Key
1. Securement Clips
2. Wire Ties
2
1
Controller Position
You can position the controller for either left-hand
or right-hand use.You can also adjust the controller
position angle.
WARNING! Do not place the controller
harness so that it can be pinched in the
seat frame or the power base frame.
To change the controller position:
1. Turn off the power to the controller.
2. Cut the wire ties securing the controller harness
to the frame.
3. Unhook the controller harness from the
securement clips. Uninstall the securement
clips and reinstall them on the other side. See
figure 9.
4. Flip up the controller armrest. Unlatch the quick
release handle and loosen the thumbscrew.
See figure 8.
5. Slide the controller out of the armrest.
6. Reroute the controller harness under the seat
base to the other side.
7. Unlatch the quick release handle and loosen
the thumbscrew in the other armrest.
8. Place the controller in the other armrest.
9. Tighten the thumbscrew to secure the controller
and latch the quick release handle.
10.Flip up the armrest.
11.Use wire ties to secure the controller harness
to the frame, and hook the controller harness to
the securement clips. See figure 9. Ensure that
the armrest can freely be raised and lowered
without any tension on the harness so the
securement clips do not become disconnected.
NOTE:The controller bracket offset will slightly
alter the controller’s positioning when rerouted
to the left armrest.
To change the controller angle:
1. Press and hold the controller angle button and
swivel the controller left or right into the desired
position. See figure 10.
2. Release the button and ensure that it clicks in
order to lock the controller into position. Ensure
that there is no excess tension on the controller
harness.
Figure 10. Controller Angle Adjustment
1
Identification Key
1. Controller Angle Button

16
To adjust the positioning belt:
1. Once seated, insert the metal tab on one side of the belt into the plastic housing on the opposite side
until you hear a click. See figure 11.
2. Pull the excess strap attached to the metal tab until it is secure, but not so tight as to cause discomfort.
To release the positioning belt:
1. Press the push button mechanism on the plastic housing.
MANDATORY! Make sure the positioning belt is properly secured to the power chair and is adjusted
for operator comfort before each use.
MANDATORY! Inspect the positioning belt for loose parts or damage, including tears, worn spots,
bent hardware, damaged latch mechanisms, dirt or debris, before each use of the power chair. If you
discover a problem, contact your authorized Pride Provider.
Positioning Belt
Your power chair may be equipped with a positioning
belt that can be adjusted for operator comfort.
See figure 11. The positioning belt is designed to
support the operator so that he/she does not slide
down or forward in the seat. The positioning belt is
not designed for use as a restraining device.
WARNING! The positioning belt is not
designed for use as a seat belt in a motor
vehicle. Nor is your power chair suitable
for use as a seat in any vehicle. Anyone
traveling in a vehicle should be properly
belted into seats approved by the vehicle
manufacturer.
WARNING! The positioning belt should
be secured at all times. Never allow the
positioning belt to hang or drag on the
floor as it may become entangled.
1
Figure 11. Positioning Belt Adjustment
Identification Key
1. Positioning Belt

17
Batteries and Charging
Your power chair uses one long-lasting Lithium-Ion battery. This battery is sealed and maintenance-free.
Since it is sealed, there is no need to check the electrolyte (fluid) level. Lithium-Ion batteries are designed
to handle a longer and deeper discharge. Though they are similar in appearance to automotive batteries,
they are not interchangeable. Automotive batteries are not designed to handle a long, deep discharge,
and also are unsafe for use in power chairs.
MANDATORY! Battery posts, terminals, and related accessories may contain lead and
lead compounds. Wear goggles and gloves when handling batteries and wash hands
after handling.
WARNING! Contact your authorized Pride Provider if you have any questions regarding
the battery in your power chair.
Charging the Battery
The battery charger is essential in providing long life for your power chair battery. It is designed to optimize
your power chair’s performance by charging the battery safely, quickly, and easily. The battery charger is
only functional when the charger power cord is plugged into an electrical outlet.
PROHIBITED! Removal of grounding prong can create electrical hazard. If necessary,
properly install an approved 3-pronged adapter to an electrical outlet having 2-pronged
plug access.
PROHIBITED! Never use an extension cord to plug in your battery charger. Plug the
charger directly into a properly wired standard electrical outlet.
PROHIBITED! Do not allow unsupervised children to play near the power chair while
the battery is charging. Pride recommends that you do not charge the battery while the
power chair is occupied.
MANDATORY! Read the battery charging instructions in this manual and in the manual
supplied with the battery charger before charging the battery.
WARNING! Explosive gases may be generated while charging the battery. Keep the power
chair and battery charger away from sources of ignition such as flames or sparks and
provide adequate ventilation when charging the battery.
WARNING! You must recharge your power chair’s battery with the supplied off-board
charger. Do not use an automotive-type battery charger.
WARNING! Inspect the battery charger, wiring, and connectors for damage before each
use. Contact your authorized Pride Provider if damage is found.
WARNING! Do not attempt to open the battery charger case. If the battery charger does
not appear to be working correctly, contact your authorized Pride Provider.
WARNING! Be aware that the battery charger case may become hot during charging.
Avoid skin contact and do not place on surfaces that may be affected by the heat.
WARNING! If the battery charger is equipped with cooling slots, then do not attempt to
insert objects through these slots.
Batteries and Charging
WARNING! If your battery charger has not been tested and approved for outdoor use,
then do not expose it to adverse or extreme weather conditions. If the battery charger
is exposed to adverse or extreme weather conditions, then it must be allowed to adjust
to the difference in environmental conditions before use indoors. Refer to the manual
supplied with the battery charger for more information.

18
NOTE: The Jazzy Passport battery can be
charged with the battery box either installed on
or removed from the power base.
To charge the battery using the off-board charger:
1. Position the front of your power chair next to a
standard electrical outlet.
2. Be certain the controller power is turned off and
the freewheel levers are in the engaged position.
See “Your Power Chair.”
3. Plug the off-board charger into the off-board
charger/programming socket of the controller.
See figure 12.
4. Plug the off-board charger into the electrical
outlet.
WARNING! The LED lights on the charger
indicate different charger conditions at
various times: charger power on and
charging complete. If the LED does not
indicate that charging is completed within
24 hours, unplug the charger from the
outlet and contact your authorized Pride
Provider. Refer to the manual supplied with
the charger for a complete explanation of
these indicators.
5. When the battery is fully charged, unplug the off-
board charger from the electrical outlet and then
from the controller.
Figure 12. Battery Charging using the Off-board Charger
NOTE:The battery condition meter on your power chair controller displays an approximate reading
of battery strength. Refer to Table 1 for battery condition meter codes.
LEDs Battery Percentage
5 55-100% battery remaining
4 35-55% battery remaining
3 20-34% battery remaining
2 12-19% battery remaining
1 <12% battery remaining
1st LED blinking <5% battery remaining
Table 1. Battery Condition Meter Codes

19
Frequently Asked Questions (FAQs)
How does the charger work?
The battery charger takes the standard electrical outlet voltage (alternating current) and converts it to 24V
DC (direct current). The battery uses a direct current to run your power chair. When the battery voltage
is low, the charger works harder to charge the battery. As the battery voltage approaches full charge, the
charger does not work as hard to complete the charging cycle. When the battery is fully charged, the
amperage from the charger is nearly at zero. This is how the charger maintains a charge but does not
overcharge the battery.
Can I use a different battery charger?
You should use the charger supplied with the power chair. It is the safest, most efficient tool to charge the
battery. We do not recommend using other types of chargers (e.g., an automotive battery charger).
NOTE:Your power chair’s charger will not operate after the battery has been discharged to nearly
zero capacity. If this happens, call an authorized Pride Provider for assistance.
How often must I charge the battery?
Many factors come into play when deciding how often to charge the battery.You may use your power chair
all day on a daily basis or you may not use it for weeks at a time.
Daily Use
If you use your power chair on a daily basis, charge the battery as soon as you are finished using
your power chair. Your power chair will be ready each morning to give you a full day’s service. It is
recommended that you charge the battery at least 8 to 14 hours after daily use. Pride recommends
that you charge your battery for an additional 4 hours after the battery charger indicates that charging
is complete.
To charge the battery with the battery box
removed from the power base:
1. Remove the battery box from the power base.
See figure 4.
2. Position the battery box next to a standard
electrical outlet.
3. Plug the off-board charger into the battery box
charger port. See figure 13.
4. Plug the off-board charger into the electrical outlet.
NOTE: Pride off-board chargers contain two lights.
The red light indicates that power to the off-board
charger is on. The green light indicates that the
battery is fully charged. If your charger is not a
Pride off-board charger, follow the instructions
supplied by the manufacturer.
5. When the battery is fully charged, unplug the off-
board charger from the wall outlet and then from
the battery box.
6. Reinstall the battery box to the power base. Figure 13. Battery Charging with the Battery Box
NOTE: Turn off the power to the controller before removing the battery box.

20
Infrequent Use
If you use your power chair infrequently (once a week or less), you should charge the battery at least
once per week for 12 to 14 hours.
NOTE: Keep your battery fully charged and avoid deeply discharging your battery. Refer to the
manual supplied with the battery charger for charging instructions.
How can I get maximum range or distance per charge?
Rarely do you have an ideal driving situation such as smooth, flat, hard terrain with no wind, hills, or
curves. More often you are presented with hills, pavement cracks, uneven and loosely packed surfaces,
curves, and wind. All of these factors will affect the distance or running time per battery charge. Below are
a few suggestions for obtaining the maximum range per charge:
Always charge the battery fully prior to your trip.
Plan your trip in advance to avoid inclines if possible.
Limit baggage weight to essential items.
Try to maintain an even speed and avoid stop-and-go driving.
What type of battery should I use?
We recommend a Pride-supplied Lithium-Ion battery that is sealed and maintenance-free. Refer to the
specifications table for more information regarding the battery used with your power chair.
WARNING! Corrosive chemicals contained in batteries. Use only Lithium-Ion batteries to reduce the
risk of leakage or explosive conditions.
Why does my new battery seem weak?
Like nickel-cadmium batteries, Lithium-Ion batteries have a “memory” effect. Lithium-Ion batteries are
specifically designed to provide power, drain down their charge, and then accept a relatively quick
recharge. If the batteries are continually recharged after only being partially discharged, they lose their
ability to hold a full charge.
We work closely with our battery manufacturer to provide a battery that best suits your power chair’s
specific demands. Fresh batteries arrive regularly at Pride and are promptly shipped with a full charge.
During shipping, the battery encounters temperature extremes that may influence initial performance.
Heat robs the charge from the battery, and cold slows the power available and extends the time needed
to recharge the battery (just as with a car battery).
It might take a few days for the temperature of the battery to stabilize and adjust to its new ambient
temperature. More importantly, it will take a few “charging cycles” (a full drain—then a full recharge) to
establish the critical chemical balance that is essential to the battery’s peak performance and long life. It
will be well worth it to take the time to break in your battery properly.
How can I ensure maximum battery life?
A fully charged battery will provide reliable performance and extended battery life. Keep your power chair’s
battery fully charged whenever possible. Batteries that are infrequently charged, repeatedly charged after
only a partial discharge, or stored without a full charge may be permanently damaged, causing unreliable
power chair operation and limited battery life.
NOTE: The useful life of a battery is quite often a reflection of the care it receives.
How should I store my power chair and its battery?
If you do not use your power chair regularly, we recommend maintaining battery vitality by charging the
battery at least once per week.