Primera EP-100 User manual

000114-510175-(02)
Users Manual
© 1999 All rights reserved.
EP-100 Address Printer
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Notices: The in ormation in this document is subject to change without notice. NO WARRANTY OF
ANY KIND IS MADE WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. No liability is assumed or errors contained herein or or incidental or consequential
damages in connection with the urnishing, per ormance, or use o this material. This document
contains proprietary in ormation which is protected by copyright. All rights are reserved. No part o
this document may be photocopied, reproduced, or translated into another language without prior
written consent.
Trademark Acknowledgments: IBM is a registered trademark o International Business
Machines Corporation. Windows is a trademark o Microso t Corporation. All other trademarks are the
property o their respective owners. CandelaColor®Charged by Pictographics is a registered trademark
o Pictographics International Corporation.
Printing History
Edition 1.1, #000114, © Copyright 1999, All rights reserved.
FCC Compliance Statement: This device complies with part 15 o the FCC rules. Operation is
subject to the ollowing two conditions: (1) this device may not cause harm ul inter erence, and (2) this
device must accept any inter erence received, including inter erence that may cause undesired
operation.
For Users in the United States: This equipment has been tested and ound to comply with the
limits or a Class B digital device, pursuant to Part 15 o the FCC Rules. These limits are designed to
provide reasonable protection against harm ul inter erence in a residential installation. This equipment
generates, uses, and can radiate radio requency energy and, i not installed and used in accordance
with the instructions, may cause harm ul inter erence to radio communications. However, there is no
guarantee that inter erence will not occur in a particular installation. I this equipment does cause
harm ul inter erence to radio or television reception, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct the inter erence by one or more o the
ollowing measures:
Re-orient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit di erent rom that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician or help.
Use o a shielded cable is required to comply with the Class B limits o Part 15 o the FCC Rules. You
are cautioned that any changes or modi ications not expressly approved in this manual could void
your authority to operate and/or obtain warranty service or this equipment.
For Users in Canada: This digital apparatus does not exceed the Class B limits or radio noise or
digital apparatus set out on the Radio Inter erence Regulations o the Canadian Department o
Communications. Le present appareil numerique n'emet pas de bruits radioelectriques depassant les
limites applicables aux appareils numeriques de la class B prescrites dans le Reglement sur le
brouillage radioelectrique edicte par le ministere des Communications du Canada.
CAUTION
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THE UNIT TO RAIN OR MOISTURE.
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE EXTERIOR PANELS. NO USER-
SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. OPERATE
THE UNIT WITH ONLY THE PROPER ELECTRICAL SPECIFICATIONS AS LABELED ON THE
PRINTER AND POWER SUPPLY.
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Table of Contents
Section 1: Introduction
A. Choosing a Good Location ................................................................2
B. Unpacking and Inspection.................................................................2
C. Identifying the Parts ...........................................................................3
D. Assembly of Infeed Tray....................................................................4
E. Applying Power ..................................................................................5
Section 2: Computer Connection and Printer Driver Installation
A. Connecting the Printer to Your Computer......................................6
B. Installing the Printer Driver ..............................................................7
Section 3: Ink Cartridges and Media
A. About Ink Cartridges and Media ...................................................10
B. Installing/Replacing/Switching Ink Cartridges .........................10
C. Loading Media ..................................................................................13
D. Orientation of the Envelopes ..........................................................15
Section 4: Setting up the Printer Driver and Printing
A. Setting Up the Printer Driver..........................................................17
B. Printing a Test Print ..........................................................................21
C. Printing ...............................................................................................21
Section 5: Interpreting the Printer’s Indicator Lights.............................22
Section 6: Maintaining the Printer
A. Cleaning the Ink Cartridge Nozzles ..............................................23
B. Cleaning Output and Printer Casing.............................................23
C. Cleaning the Rollers .........................................................................23
D. Technical Support..............................................................................23
Section 7: Technical Specifications ............................................................24
Section 8: Troubleshooting...........................................................................25
Index ..............................................................................................................28
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Introduction 1
Section 1: Introduction
THANK YOU . . .
. . . or choosing the EP-100 Address Printer. This printer is the
per ect way to print addresses and postal codes on all your
mailing pieces, providing an individually-typed, personalized
look. The EP-100 lets you print in black monochrome and ull-
color, allowing you to put starbursts, photos, and other
highlights onto envelopes. Operation is simple, quality is high,
and printed images are durable and highly smudge-resistant.
Media Types
The EP-100 Address Printer prints directly onto many di erent
types o media. The most common applications are #10
envelopes and postcards. It will also handle 3- old mailers,
lats, newsletters, brochures, direct mailers, and other mailing
pieces quickly and automatically. It will print on non-gloss and
many glossy paper stocks.
The printer has a print area o 8.25" wide x 12" high. The
printer handles material rom 3.5"W x 3.5"H to 9.5"W x 12.5"H.
It handles media thickness o .005" up to .040".
Getting Started
To begin using the printer, please re er to the remainder o this
manual. This User's Manual is your complete step-by-step
guide to quickly and easily setting up and printing with your
new EP-100 Address Printer!
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A. CHOOSING A GOOD LOCATION
Place the printer on a lat, level sur ace.
Place the printer in a location with adequate air circulation
to prevent internal heat build up.
Do not place the printer near heat sources such as radiators
or air ducts, or in a place subject to direct sunlight,
excessive dust, mechanical vibration or shock.
Allow or adequate clearance in back o printer or the eed
tray and in ront o the printer to accommodate the media
Catch Tray.
I optional conveyor/stacker is to be used with printer,
adequate space in ront o printer must be provided.
B. UNPACKING AND INSPECTION
While unpacking your printer, inspect the carton to ensure that
no damage has occurred during shipping. Make sure that all
supplied accessories are included with your unit. The
ollowing items should be included:
Printer
Catch Tray
In eed Tray
Power Supply and Power Cord
Parallel Cable - IEEE 1284-Compliant
Printer Driver CD
Black Pigment-based Ink Cartridge
Spare Ink Cartridge Holder
Cleaning Card
Warranty Statement and Registration Card
This manual and other printed in ormation
Save the carton and packing materials. They will come in
handy when transporting the printer.
2 Introduction
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C. IDENTIFYING THE PARTS
This illustration shows the In eed Tray, Catch Tray and all o
the ront panel controls including the keypad with two touch-
pad buttons or On/O and Feed/Clear. The Feed/Clear
Button is used to eed envelopes through the machine or
testing purposes or to clear envelopes rom the machine. The
On/O Button toggles the machine on and o -line. All other
printer unctions are controlled by the printer driver.
There are two LED indicators. One is located above the On/O
Button. It is lit when the power is on and the printer is on-line.
The other indicator [Ready Light], located above the
Feed/Clear Button, illuminates when the printer is not
processing, printing, or otherwise busy. Both o these lights can
also indicate several other printer conditions. For complete
in ormation on these lights, please re er to Section 5 (page 22).
The Print Mechanism Door provides easy access or ink
cartridge replacement using the printer drivers change button
(re er to 3:B, page 10).
Introduction 3
Print Mechanism Door
Catch
Tray
Infeed Tray
Material
Wedge
Fixed Side
Guide
Adjusta le
Side Guide
On/Off Button
Feed/Clear
Button
Ready Light
On Light
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This illustration shows the parallel inter ace port ound on the
rear panel o the printer as well as the power supply connector.
The parallel interace port connects to a PC or use with
Windows-based so tware.
D. ASSEMBLY OF INFEED TRAY
1.Remove the In eed Tray rom the box.
2. Locate the slots on the printer and the corresponding tabs
on the In eed Tray. Align the tabs with the slots and slide
the In eed Tray ully into printer.
3. Allow the In eed Tray to rotate away rom printer until it
comes to rest against the tray support.
4 Introduction
Parallel
Interface Port
Power
Connector
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Introduction 5
E. APPLYING POWER
1.Locate the power supply adapter supplied with your
printer.
2.Place one end o the adapter cord into the power connector
on the rear panel o the printer.
3. Plug the power cord o the adapter into an available wall
outlet. Once the power cord is connected, the printer will
automatically turn ON.
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6 Computer Connection and Printer Driver Installation
Section 2: Computer Connection and
Printer Driver Installation
A. CONNECTING THE PRINTER TO YOUR COMPUTER
The EP-100 Address Printer is designed to be used with nearly
any IBM-PC®or compatible running Windows NT or
Windows 95/98.
The printer is equipped with a standard Centronics-type
parallel port. This port is the means through which it receives
data rom your computer. To connect the printer to your
computer, re er to the ollowing steps:
NOTE: For faster printing, your computer's parallel port mode should be set
to ECP. If you experience problems with this setting or if your
computer's parallel port is not ECP compatible, set your computer's
parallel port to the standard "Printer Port" setting. efer to your
computer's system documentation for instructions on checking
and/or changing the parallel port mode.
NOTE: An IEEE 1284-Compliant parallel cable is highly recommended.
1. Connect the Centronics-type parallel side o the parallel
cable to the printer. Snap the astening clips into place.
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Computer Connection and Printer Driver Installation 7
2. Connect the other side to the back o your computer at
LPT1, LPT2, or the PARALLEL connector.
The printer must have its On Light illuminated to receive data.
I the light is not on, press the On/O Button.
B. INSTALLING THE PRINTER DRIVER
The EP-100 Address Printer can be used with virtually any
Windows application program. This is accomplished by
installing in Windows what is called a "printer driver." The
printer driver is so tware which gives the printer all the
in ormation needed or printing. Use the ollowing steps to
install the printer driver.
NOTE: This section of the User's Manual assumes that you are already
familiar with Windows and know how it operates. If you are not yet
familiar with Windows, consult the appropriate Microsoft
documentation to become familiar with the basics of Windows before
proceeding.
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8 Computer Connection and Printer Driver Installation
Windows 95/98 or Windows NT
To install the printer driver into Windows 95/98 or
Windows NT, re er to the ollowing:
1. Insert the included driver CD into your computer's
CD-ROM drive.
2. Click the Start button, point to Settings, and select
Printers.
3. Double-click on the Add Printer icon. This will launch the
Add Printer Wizard. Click Next, then click Next again.
4. Click the Have Disk button.
5. Click Browse and select your CD-ROM drive.
6. For Windows 95/98, open the Win 95 & 98 Driver older
and select the ile named EP_100.INF. For Windows NT,
open the NT Driver older and select the ile named
OEMSETUP.INF. (Example: I you are installing the
Windows 95/98 driver, and your CD-ROM drive is drive
D:, then you would browse to D:\Win 95 & 98 Driver. You
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Computer Connection and Printer Driver Installation
would then select the ile named EP_100.INF.) Follow the
on-screen instructions to complete installation. Once
installed, the "EP-100 Address Printer" icon will appear in
the Printer's older.
NOTE: Before installing updated printer driver versions, always delete the
existing printer driver version from your system. To do this, select the
printer driver icon from within the Printers folder, and press the
Delete key.
HINT: To speed up printing or Windows NT, the ollowing setup steps
will help optimize processing time:
a. Click on Start/Settings/Printers. Click with the right mouse
button on the EP-100 Address Printer. Click on Properties.
Click on Print Processor button. Click on the Always spool
RAW datatype box so that it becomes checked. Click on OK.
b. Click on the Scheduling tab. Move the Priority slide bar
rom Lowest to Highest so that the Current Priority is a high
number (99 is maximum possible).
c. For astest printing, click on the Print directly to the Printer
option. Note that i this is selected the application will have
control over your computer during printing, and you will
not be able to do other tasks until printing is completed. I
you wish to do other tasks during printing then do not
select this option. Click on OK.
EP-100 Address Printer
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10 Ink Cartridges and Media
Section 3: Ink Cartridges and Media
A. ABOUT INK CARTRIDGES AND MEDIA
The EP-100 prints in black as well as ull-color. There are three
ink cartridges available or use with this printer:
Black pigment-based ink cartridge (supplied) - Ideal or
most print jobs including non-gloss, plain-paper envelopes
and postcards. It o ers a blacker, sharper image than other
inks and is highly water- and smudge-resistant.
Black dye-based ink cartridge (optional) - Fast drying and
ideal or glossy materials, but not as waterproo .
CMY color ink cartridge (optional) - Provides ull-color
printing. Prints in process-black and three process-color
inks o yellow, magenta, and cyan which combine to
produce up to 16.7 million printable colors. Allows or
printing o color logos, starbursts, photos and other
highlights.
B. INSTALLING/REPLACING/SWITCHING INK CARTRIDGES
1.Open the Print Mechanism Door.
2. Remove the ink cartridge rom its packaging.
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Ink Cartridges and Media 11
3. Remove the tape covering the cartridge's print head.
DO NOT TOUCH THE COPPER AREA!
4. On your computer, click the Start button, then click on
Settings, and select Printers. Then click with the right
mouse button on the EP-100 Address Printer icon, and
select Properties i using Windows 95/98 or Document
Defaults i using Windows NT.
5. For Windows 95/98 click on the Cartridge tab; or
Windows NT click on the Cartridge Maintenance
Functions option and the button by the same name.
6. A ter making sure the printer is powered on and the
parallel cable is connected to the printer and the computer,
click on the Change button. The printer carriage should
move over to the changing position.
7. I a cartridge is already installed in the printer, remove this
cartridge by grasping the top imly and pulling straight
toward you. You will hear the cartridge snap out o
position. Discard the cartridge i empty or place in the
spare Ink Cartridge Holder.*
*USING THE INK CARTRIDGE HOLDER
The spare Ink Cartridge Holder is included with your
printer. This holder provides a convenient place to store an
extra ink cartridge and also prevents an opened ink
cartridge rom drying out. Insert an ink cartridge into the
holder, copper-end irst, until it snaps into place. Simply
set the Ink Cartridge Holder next to your printer.
The spare Ink Cartridge Holder must always remain in an
upright or vertical position. To remove the Ink Cartridge,
push back on the holders securing tab and li t the Ink
Cartridge out.
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12 Ink Cartridges and Media
8. Insert the ink cartridge into the cartridge carrier, copper
end irst.
9. Push the cartridge back until it snaps into place.
10. Click on the appropriate button depending on the cartridge
type just installed. The cartridge should now move back to
its home position. Choosing New Cartridge will cause the
printer to reset the ink levels or the chosen cartridge and
the ink level indicator should go back to ull capacity or
that cartridge type.
11. Close the Print Mechanism Door.
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Ink Cartridges and Media 13
C. LOADING MEDIA
The EP-100 is capable o printing on a variety o envelopes and
other media. The most common applications will be printing
#10 envelopes or postcards. The printer is also capable o
printing 3- old mailers, lat sheets, newsletters and more. For
simplicity, "envelopes" will represent all media types or the
balance o this manual. To load the printer ollow these steps:
1.Adjust angle o In eed Tray. The angle depends on the size
o the envelope. A larger envelope requires a steeper angle.
(The angle can be ine-tuned later, while eeding
envelopes.)
2.Loosen the Feed Block Knobs, raise the Feed Blocks all the
way to the top position, and retighten knobs.
3. Insert one envelope under the Feed Blocks with one edge
touching the Fixed Side Guide. (Re er to "Orientation o the
Envelopes" in Section 3:D, page 15).
Adjusta le Side Guide
Feed Block
(3 places)
Fixed Side
Guide
Feed Block Kno
(3 places)
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14 Ink Cartridges and Media
4. Loosen Feed Block Knobs and allow the Feed Blocks to
drop onto the inserted envelope (the Feed Blocks are
spring-loaded). Then tighten the Feed Block Knobs. Do not
apply any upward or downward pressure to the knobs as
you tighten them.
NOTE: If printing narrow envelopes, leave any Feed Block not in use in the
fully raised position so that Feed Block remains out of the way during
the printing operation.
5.Slide Adjustable Side Guide toward envelope until there is
about 1/16 space between guide and envelope.
6. Load ive additional envelopes one at a time making sure
the leading edge o each envelope is touching the Feed
Block. This creates a staggered e ect o the stacked
envelopes.
7. Load remaining envelopes. Fan envelopes be ore loading
them. Also check or nested envelopes (envelopes that are
underneath the lap o another envelope).
8.Slide the Material Wedge into place against the edge o the
envelopes so the second envelope rom the bottom is li ted
about 3/4 o the In eed Tray.
3/4
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9.Using one o the envelopes to measure, adjust the Catch
Tray so that it is slightly more than one envelopes length
away rom the ront o the output slot o the printer.
Testing the Feeding
1.Press the eed button on the printer to send one envelope
through the printer. One envelope will be sent through
each time you press the eed button. It is recommended
that you eed approximately 10 envelopes through the
printer to veri y the proper eeding o your particular
material. I it doesn't eed properly re er to the
Troubleshooting section.
D. ORIENTATION OF THE ENVELOPES
The typical orientation o envelopes is with the lap down and
toward the output side o the printer (typical portrait
orientation). I the envelopes are over 9.5 wide, orient them
with the lap down and toward the ront panel buttons (typical
landscape orientation.).
Ink Cartridges and Media 15
Typical Portrait Orientation Typical Landscape Orientation
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16 Ink Cartridges and Media
Depending on where printing is desired on the envelope, you
may need to rotate the orientation by 180 degrees; this is
because the print area must have a margin on the bottom o the
envelope o about 0.4 and will have a margin on the side i
the envelope is wider than the maximum print width o 8.25.
The print area or a #10 envelope is shown below.
I the print margin on the bottom is undesired, then you can
use the landscape print orientation. I the print margin on the
right side or wide envelopes is undesired, then you can orient
the envelope with the lap toward the back o the printer
(where the power and inter ace cable connect) and select the
Rotate 180 Degrees option in the driver; this will move the
margin to the other side o the envelope.
Use the Print Preview option o your application be ore
printing to determine the proper orientation. It is also
suggested that you print a single envelope o each new layout
be ore printing a job.
To p
0.4
9.5
Non-printa le
Region
Printa le
Region
8.25
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