Prince Castle EC12 Series User manual

EC-C60003 RevA_EN 1/ 8
LIMITED WARRANTY
This product is warranted to be free from defects in material
and/or workmanship for a period of one (1) year from date of
original installation, not to exceed 18 months from date of
shipment from our factory. Any part or component which
proves to be faulty in material and/or workmanship within the
warranty period will be replaced or repaired (at the option of
Prince Castle, Inc.) without cost to the customer for parts or
labor.
This warranty is subject to the following exceptions/conditions:
• Use of any non-genuine Prince Castle parts voids this warranty
and all work must be performed by an authorized Prince Castle
Service Agent.
• All labor shall be performed during regular work hours.
Overtime premium will not be covered.
• Travel charges are limited to 100 miles/200 km round trip, 2
hours travel time, one trip per repair.
• Damage caused by carelessness, neglect, and/or abuse (e.g.,
using wrong current, dropping, tampering with or altering
electrical components, or improper cleaning) is not covered.
• Equipment damaged in shipment, by fire, flood or an act of
God is not covered.
• Damage to non-sticking Egg Ring is not covered by this
warranty.
OPERATION MANUAL
EGG
COOKER
EC12 Series
Product Identification
TABLE OF CONTENTS
Product Identification ……………………............1
Safety Information …………………….................2
Electrical Information …………………………….…2
Model Number ……………………......................2
Installation …………………….............................2
Operation ……………………………………………………3
Programming…………………..…………………………4
Temperature Calibration …………………..............5
Load Factory Presets …..……………………..........5
Daily Cleaning……………….……………………........6
Part List …………………….................................. 7
Troubleshooting & Wiring Diagram ……………...8
Prince Castle reserves the right to change
specifications and product design without
notice. Such revisions do not entitle the buyer
to corresponding changes, improvements,
additions or replacements for previously
purchased equipment
Prince Castle LLC (China)
Building 5, No. 889 Kungang Road.,XiaoKunShan Town, Songjiang District, Shanghai, China, Zip Code 201616
Tel: [phone] www.princecastle.com
DISPLAY
PRODUCT
INDICATOR
LIGHT(1-4)
PRODUCT 1 &
UPPER ARROW
BUTTON
PRODUCT 2 &
LOWER ARROW
BUTTON
PRODUCT 3 BUTTON
PRODUCT 4
BUTTON
TEMPERATURE
BUTTON
HEAT ON
INDICATOR
LIGHT
SET BUTTON

EC-C60003 RevA_EN 2/ 8
Remove the unit from the carton and inspect for signs of damage. If there is damage to the unit:
• Notify the carrier within 24 hours of delivery.
• Save carton and packaging materials for inspection purposes.
• Contact your local dealer, or if purchased directly, the Prince Castle Sales Department at 86-21-6040-1716
to arrange for a replacement unit.
•Place unit on a sturdy, level table and place the Service Pans on each side of the unit
•Remove packing materials and clean the Egg Rings, Egg Ring Frame, Top Lid, Platen surface and Service Pans in
hot, soapy water. Rinse in clear water and allow to air dry.
Ensure the unit is placed in a perfectly horizontal position, otherwise it will cause egg undercooked due to the
shortage to steam.
NOTE: When using this unit, the ambient temperature at the mounting site should not exceed 43°C (110°F)
All electrical connections must be in accordance with local electrical codes and any other applicable codes.
Plug the unit into an applicable electrical receptacle.
To prevent an electric shock hazard this device must be bonded to equipment in close proximity with an
equipotential bonding conductor. This device is equipped with a grounding lug for this purpose and is marked
with the following symbol.
EC12 Series
Safety Information
Electrical Specification
Volts
208-240V
50/60Hz
Frequency
Power
2500-3350W
Model Number
Model Number
EC12 Series
Description
Egg Cooker
Indicates information important to the proper operation of
the unit. Failure to observe may result in damage to the
equipment and/or severe bodily injury or death.
Indicates information important to the operation of the unit.
Failure to observe may result in damage to the equipment.
This equipment is intended for commercial occasions and operated
by trained staff. Operation by untrained personnel or those with
reduced physical, sensory or mental capabilities may result in severe
injury or death.
Failure to connect unit to rated power supply may cause damage to
the unit and voids the warranty.
Model Number
Model Number
Installation

EC-C60003 RevA_EN 3/ 8
Installation
EC12 Series
Operation
1．Turn power switch to ON position and allow it to
warm up for approximately 10–20 minutes.
NOTE: HEAT ON indicator will be on until unit reaches
presetting temperature. A beep will sound and
cooking time will no longer flash, the HEAT ON
indicator is off.
2. When unit reaches presetting temperature,
raise the Top Lid and brush the Egg Rings and
Grill surface with melted butter or equivalent.
Ensure all cooking sides are covered evenly.
NOTE ：Failure to apply melted butter or
equivalent to cooking surfaces and Egg Rings
may result in egg sticking.
4. Cover the eggs with the top lid, then fill the two
troughs on the Top Lid with warm water (above
50℃)until they are completely full. This is very
important to get a completely cooked egg with a
jelled yolk. Using less water results in under-cooked
eggs.
3. Crack the eggs into the Egg Rings in the order
specified below. Break the egg yolks with plastic tool
(optional).
NOTE: Eggs should be kept in room temperature for
approx.30 mins before cooking. Cold eggs may result
in under cooked products.
5. Press and release product button to start cooking cycle. Time
will start to count down on display. A sound will beep and 0:00
will flash when cooking is completed. Press the product button
again. Open the Top Lid and raise the Egg Ring Frame about 1
inch (26cm), then drop the rack to loosen the eggs. Move
cooked eggs with a spatula (optional).Remove any residue from
the platen and Egg Rings after each cooking cycle.

EC-C60003 RevA_EN 4/ 8
Programming of Cooking Time and Temperature
2. Once the correct sequence has been entered, the
preset time will now displayed, set the desired time
with the "1” increase or “2" decrease buttons.
3. Press the “SET” button to save the change.
4. Then the preset temperature of heater platen will
be displayed, set the desired temperature with the
"1” increase or “2" decrease buttons.
5. Press the “SET” button to save the temperature setting
as shown below.
1. Press any number product button and the LED above it
will light, then press “SET” button one time and the
display will read "_ _ _ _." Enter the four-digit security
code sequence: 4, 3, 2, 1.
Press any number product button and the LED
above it will light, then press “SET” button one time and
the display will read "_ _ _ _." Enter the four-digit
security code sequence: 4, 3, 2, 1.
below.
EC12
Series

EC-C60003 RevA_EN 5/ 8
Temperature Unit Switch & Calibration
Load Factory Presets
1. Press “SET” button one time and the display will
read "_ _ _ _." Enter the four-digit security code
sequence: 2, 3, 4, 1.
2. The window will display “dEGC” or “dEGF”, set the
desired temperature unit with the "1” or “2" buttons
3. Press the “SET” button to save the change.
4. Place an external thermometer on the middle of
the heater platen.
5. Press the Up or Down arrow until the display
matches the external meter.
6. Press the “SET” button to save the change.
To revert all settings back to the original factory defaults:
1. Turn off the power switch, press and hold “3" buttons.
2. Turn on the power switch and hold “3" buttons for 5 seconds.
3. The window will display "PSE." That means to reset to factory defaults.
Factory presets：
Cooking time：2:30 mins；Temperature：302 οF (150°C )
Load Factory Presets
EC12
Series

EC-C60003 RevA_EN 6/ 8
NOTE: Cleaning on heater platen and egg ring should be performed after each cycle for optimal product quality.
操作
Daily Cleaning
Daily Operating hours:
1. After each cook cycle remove all food residues from the cooking surfaces and Egg Rings with a
non-abrasive brush.
2. Empty Service Pans at least daily or as necessary during high use periods.
After Hours:
1. Turn off the unit, unplug and let it cool for 10 minutes.
2. While wearing protective gloves, remove the Top Lid and Egg Ring kit by lifting it up and out of the
unit. Proceed with caution, unit is still hot!
3. Remove the egg rings from the frame.
4. Wash with approved mild sanitizer solution in the back sink
5. Rinse with clear water and let air dry.
Turn the unit off and unplug the power cord from the electrical receptacle. Proceed with caution, unit
is still hot!
This unit is not watertight. Do not clean with a water jet/jet spray. Do not immerse the unit in water.
1. Never use pumice, griddle stones, or abrasives on platen surface.
2. Never strike the griddle surface with a sharp instrument or spatula edge.
3. Never use steel wool.
4. Never use commercial liquid grill cleaner on the griddle surface.
5. Abusing surface voids the warranty.
6. While unit is still hot, remove food residue from the cooking surface with a non-abrasive brush.
7. Apply a tablespoon of Heat Activated Grill Cleaner to a damp cloth and apply to the heating surfaces
and let the cleaner rest for 5 to 10 minutes.
8. Remove cleaner with a damp cloth and let air dry.
9. Wipe the external surfaces with a damp cloth and let air dry.
Top Lid
Egg Ring Kit
Egg Ring
EC12
Series

EC-C60003 RevA_EN 7/ 8
No.
Part No.
Description
QTY
No.
Part NO.
Description
QTY
1
EC-C10018
Top Lid
1
14
PM-096
Transformer
1
2
EC-021
Egg Ring
12
15
EC-C30001
OVERLAY, DISPLAY
1
3
EC- C10019
Egg Ring kit
1
16
78-233
SWITCH,ROCKER,DPST,
1
4
EC-C20001
Heat Platen
1
17
EC-C10023
BACKER, DISPLAY
1
5
600-C198-4
Heater Element
1
18
EC-C30002
MAIN PCB
1
6
600-C305
Probe-Bot
1
19
542-164
GUARD,SWITCH
1
7
600-C206
Insulation, Bot
1
20
EC-019
Knob
2
8
301-117
THERMOSTAT
1
21
EC-C10007
BRACKET,BOT
1
9
EC-C10021
Tray, Right
1
22
EC-C10004
MAIN BRACKET
1
10
EC-C10011
Tray, Front
1
23
10-C0043
KNURLED THUMB SCREW
2
11
77-082
Terminal Block
1
24
EC-C10010
Tray, Left
1
12
197-232
Foot, Mounting
4
25
72-423
POWER CORD, IEC309(Not shown)
1
13
65-058
Relay
1
PM-123A
POWER CORD, CH2-16P (Not shown)
操作
Exploded View and Part List
EC12 Series

EC-C60003 RevA_EN 8/ 8
Troubleshooting
Symptom
Possible Cause
Remedy
No power
Faulty power switch
Replace
Faulty PCB
Replace
Unit unplugged from power
Plug in power cord
Facility circuit breaker tripped
Reset circuit
Product
undercooked
Low heater temperature
Check heater platen temperature
Egg too cold
Use warmer eggs
Egg yolk not broken
Ensure egg yolk is broken
In correct water volume/water too cold
Check water volume/temperature
Steam escaped
Check and ensure Top lid is not misplaced.
Product
overcooked
High heater temperature
Check heater platen temperature
Insufficient water
Fill water trough till it’s full
Longer cooking time
Check setting on cooking time
Error Code: E1
The set temperature of heating plate is not reached
within 20 minutes.
Check circuit connection and relay
Error Code: E2
The temperature of the heating plate exceeds 285 ℃
Check circuit connection and relay
Error Code: E3
RTD fails cause open circuit (Resistance>= 2810 ohms )
Check & Replace RTD
Error Code: E4
Incorrect RTD installed (Resistance <= 922 ohms)
Check & Replace RTD
Error Code: E5
Write operation failed or memory corrupted (CRC)
Replace PCB Board
Error Code: E6
Buttons are broken or no respond after pressing
button for more than 30 seconds
Check & Replace PCB Board and Overlay
Wiring Diagram
Troubleshooting and Wiring Diagram
EC12
Series