Proactive PROTEKT 500 LIFT User manual

PROTEKT 500 LIFT
POWER PATIENT LIFT
MODEL: 33500
®
OWNER’S MANUAL
270 Washington Street
Mount Vernon, NY 10553
855-237-7622
www.proactivemedical.com
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Thank you for choosing Protekt® 500 Lift!
INSPECT YOUR MERCHANDISE
To better serve you, please record the following information:
Upon receipt of your patient lift, verify that all merchandise is
complete and free from any shipping damage. Refuse delivery if
the packaging appears to be badly damaged. If the merchandise is
received damaged or is missing components, contact the shipping
company immediately and le a claim.
For further assistance, contact your local dealer or Proactive
Medical Products at the following:
Proactive Medical Products
270 Washington Street
Mount Vernon, NY 10553
Tel: [phone]
www.proactivemedical.com
Supplier Name: ___________________________________________
Telephone: _______________________________________________
Serial #: _________________________________________________
Date of Purchase: _________________________________________

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FEATURES CHART:
1
2
3
4
5
6
7
8
9
10
11
12
UNLESS OTHERWISE SPECIFIED:
SHEET: SCALE:
PART NUMBER:
DESCRIPTION:
DATE: DRAWN BY:
MATERIAL:
FINISH:
2920 PACIFIC DRIVE
NORCROSS, GA 30071
PROPRIETARY AND CONFIDENTIAL
THE INFORMATION CONTAINED IN THIS
DRAWING IS THE SOLE PROPERTY OF
BESTCARE LLC. ANY REPRODUCTION IN PART
OR AS A WHOLE WITHOUT THE WRITTEN
PERMISSION OF BESTCARE LLC IS PROHIBITED.
9/8/2017
1 of 1
DaTong Wrench
ALL DIMENSIONS IN MM
1-6
6-30
30-120
120-400
0.1
0.2
0.3
0.5
Easy Tools Screw Driver
1. Base
2. Mast
3. Foot Pedal
4. Boom
5. Spreader Bar
6. Caster with Brake
7. Front Caster
8. Control Box
9. Pendant
10.Actuator
11. Emergency Lowering Device
12.Emergency Stop Button

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SPECIFICATIONS & OPTIONS
C
B
A
H
I
E
D
G
F
Standard Features
1 6-Point Spreader Bar
2 4” Rear Caster with Brake
3 3” Dual Front Caster
4 Power Control Unit
Optional Features
1 2-Point Spreader Bar
2 Charging Cradle
3 Digital Scale
4 Additional Battery pack
Dimensions & Specifications
Model
33500
Safe Working Load
500 lb / 228 kg
A
Base Length
47.3” / 1202.5 mm
B
Base Ext. Width - Closed
26.4” / 670.8 mm
C
Base Int. Width - Opened
39.3” / 998 mm
D
Mast Height
51.3” / 1304 mm
E
Front Caster Height
4.7” / 119.4 mm
F
Lifting Height - Lowest
21.9” / 556.0 mm
G
Lifting Height - Highest
71.3” / 1809.9 mm
H
Base Opened Turning
Diameter
62.8” / 1595.1 mm
I
Base Closed Turning
Diameter
58.3” / 1481.5 mm
Specifications of Control Unit
Input Voltage
220-240VAC 50Hz / 110-120VAC 60Hz
Output Voltage
24 VDC
Battery Pack
24 VDC 5AH
Lift Control
Handset and Panel
Protection Class
IP54 (Protection against dust and splash of water)
Sound Level Under Full Load
16 db
Sound Level Under No Load
11 db
Lift Cycles Per Charge
25 full cycles under full load
Overload Warning
by LCD
33500
Lift Weight Unloaded (lb) 109
Lift Weight Unloaded (kg) 49

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Lifting actuator connector
Battery release clip
Battery Pack
Charger Connector
Not Used
Hand pendant connector
Control box on/off
and emergency stop button
Control buttons
LCD screen
Diagram of Control Box

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SAFETY INSTRUCTIONS
The Protekt® 500 Power Patient Lift 33500 reects innovative
state of the art design to increase user mobility.
The Protekt® 500 Lift will provide years of service if it is properly
maintained as any piece of electrical/mechanical equipment
requires.
Please pay careful attention to the following important information
regarding the care, maintenance, and operation of the Protekt®
500 Lift. Carefully read these instructions before assembling the
lifter, or attempting to lift any user with the device.
PLEASE NOTE THE FOLLOWING:
• Special care must be taken with users/patients who cannot themselves provide
assistance while being lifted. (i.e. patients who are comatose, spastic, agitated,
or otherwise severely handicapped.)
• The Protekt® 500 Lift should be used solely for transferring a user/patient from
one utility (beds, bathtubs, toilets, etc.) to another. The patient lift should not be
used for transporting or moving any patient from one location to another location.
• During lifting or lowering, whenever possible, always keep the base of the lift in
the widest position.
• The base of the lift should be closed before moving the lift.
• Do not roll casters over any object while the user/patient is in the sling.
• While being lifted in a sling, always keep the user/patient centered over the base
and facing the caregiver operating the lifter.
• Maximum weight that can be safely lifted is 500 lbs.
The Protekt® 500 Lift allows a person to be lifted and transferred safely with
minimum physical effort provided by the caregiver. Before attempting, practice
operating the lift. Also prior to actual lifting, explain the lifting procedure to the
user/patient.

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WARNING!
WARNING!
WARNING!
WARNING!
WARNING!
Do not attempt to transfer a patient without prior approval of the patient’s
nurse. Also, do not transfer without having studied the instructions and
practiced operating the product several times. Together with the patient’s
doctor, nurse, or medical attendant, select a Proactive Medical Products sling
that is both practical and comfortable. The sling selected should be one that
serves the needs of the patient, while providing the patient with optimal safety.
Never interfere with the lift, unless instructed by the attendant. Have a doctor,
nurse, or medical attendant present during the rst few times the lift is used to
transfer a new user.
Proactive Medical slings are specially designed to be used in conjunction with
Proactive lifts. Do not use slings manufactured by other companies with any
of Proactive Medical’s equipment. USING OTHER MANUFACTURER’S SLINGS
ON THIS EQUIPMENT IS UNSAFE AND MAY RESULT IN SERIOUS INJURY TO
USERS AND CAREGIVERS. PROACTIVE MEDICAL is not responsible for any
consequence resulting from the use of non-Proactive slings on this equipment.
Avoid personal injury by making sure all extremities (such as ngers, arms,
legs, or feet) are clear of the lift mechanism while it is in operation.
Avoid personal injury by making sure no children or pets are near the Protekt®
500 Lift while it is in motion.
Do not put anything (e.g. cushion, pad, etc.) between the user and the sling.
This may cause the user/patient to slide out of the sling and cause injury.

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WARNING!
Avoid personal injury and possible damage to the Protekt® 500 Lift by making
sure the maximum weight limit of 500 lbs. is not exceeded.
WARNING!
WARNING!
NOTE
WARNING!
CAUTION
Replace any worn parts with only genuine Proactive Medical parts. The patient
lift parts are not interchangeable with parts from other patient lift brands. Using
other patient lift parts on these products is unsafe and may result in serious
injury to user and caregiver. Proactive Medical is not responsible for any
consequence resulting from the use of non-Proactive parts and components.
Avoid personal injury by making sure the electrical connector is disconnected
before conducting any electrical inspection. Contact your dealer if any
electrical problem is detected.
Arrange all necessary items (lift, slings, commode chair or wheel-chair) for a
smooth procedure. The user/patient being transferred should be positioned in
the center of the bed before being lifted, as well as when he/she is returned to
the bed. Keep lifter base widened and brakes locked during lifting.
Service and repair of this equipment should be performed only by an
authorized dealer. Proactive Medical is not responsible for any consequence
resulting from any unauthorized service or repair.
Avoid damage to the Protekt® 500 Lift by keeping foreign objects from coming
into contact with the lift mechanism.

Installation
Step 1: Remove the base from the box.
Step 2: Insert the mast and align the side holes on the mast with the
holes on the bracket. Secure the mast to the bracket using the side
bolts and nuts as follows, reinsert the plastic cap after the screw is
tightened.
Step 3: Insert the carriage bolt to the front hole of the bracket, and
secure the mast using bolts and nuts as follows, reinsert the plastic
cap after the screw is tightened.
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Step 5: Install the boom to the mast bracket, and make sure the
plastic cover and plastic washers are still attached to the boom.
Step 4: Insert the round plastic cover and the large plastic washer to
the boom as follows.
Step 6:Secure the boom to the mast by reinstalling the bolt, washer
and nut. Once the screw is tightened, reinsert the plastic cap.
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UNLESS OTHERWISE SPECIFIED:
SHEET:
SCALE:
PART NUMBER:
DESCRIPTION:
DATE:
DRAWN BY:
MATERIAL:
FINISH:
2920 PACIFIC DRIVE NORCROSS, GA 30071
PROPRIETARY AND CONFIDENTIAL THE INFORMATION CONTAINED IN THIS DRAWING IS THE SOLE PROPERTY OF BESTCARE LLC. ANY REPRODUCTION IN PART OR AS A WHOLE WITHOUT THE WRITTEN PERMISSION OF BESTCARE LLC IS PROHIBITED.
9/8/2017
1 of 1
LOUIS CHOW
PIN
PL500E-Pin
1:1
ALL DIMENSIONS IN MM
1-6
6-30
30-120
120-400
0.1 0.2 0.3 0.5
UNLESS OTHERWISE SPECIFIED:
SHEET:
SCALE:
PART NUMBER:
DESCRIPTION:
DATE:
DRAWN BY:
MATERIAL:
FINISH:
2920 PACIFIC DRIVE NORCROSS, GA 30071
PROPRIETARY AND CONFIDENTIAL THE INFORMATION CONTAINED IN THIS DRAWING IS THE SOLE PROPERTY OF BESTCARE LLC. ANY REPRODUCTION IN PART OR AS A WHOLE WITHOUT THE WRITTEN PERMISSION OF BESTCARE LLC IS PROHIBITED.
9/8/2017
1 of 1
LOUIS CHOW
PIN
PL500E-Pin
1:1
ALL DIMENSIONS IN MM
1-6
6-30
30-120
120-400
0.1 0.2 0.3 0.5
Step 7: First, secure the lower end of the actuator to the bracket
on the mast using a pin and retaining ring. Then, secure the upper
end of the actuator to the bracket on the boom using a pin and
retaining ring as follows.
Step 8: Secure the spreader bar to the boom using a pin and
retaining ring as follows.

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Setting Up Power Control Unit
4
3
21
5
Control Box
Mounting Bracket
M4 SCREWS
UNLESS OTHERWISE SPECIFIED:
SHEET: SCALE:
PART NUMBER:
DESCRIPTION:
DATE: DRAWN BY:
MATERIAL:
FINISH:
2920 PACIFIC DRIVE
NORCROSS, GA 30071
PROPRIETARY AND CONFIDENTIAL
THE INFORMATION CONTAINED IN THIS
DRAWING IS THE SOLE PROPERTY OF
BESTCARE LLC. ANY REPRODUCTION IN PART
OR AS A WHOLE WITHOUT THE WRITTEN
PERMISSION OF BESTCARE LLC IS PROHIBITED.
9/27/2017
1 of 1
M4x0.7x10mm Machine Screw
ALL DIMENSIONS IN MM
1-6
6-30
30-120
120-400
0.1
0.2
0.3
0.5
M4
M5

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DC Charger
(included)
LED Indicator
* Amber = charging
* Green = charging completed
Charger Plug-in
LED Indicator
Charging Cradle (Optional)
LCD Display Panel Signs - Charging
During charging, the LCD Display Panel will show one of the four signs below.
• The DC Charger must be connected.
• The emergency stop button must be released.
• The battery will not be charged if the emergency button is pressed in.
LCD Display Panel Signs
When the emergency stop button is released, the LCD Display Panel will show one of the four signs
below.
• The sign will display for 5 seconds.
• Then the lift will go into standby mode and the sign disappears.
• The lift is ready for use.
Charging: DC Charger or Charging Cradle
Release Pressed in
USER GUIDE

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Operating Lift: Using Hand Control
Operating Lift: Using LCD Display Panel

15
Warning! - Overloaded
During lifting if the lift is overloaded, the LCD
Display Panel will show the sign on the left and
lifting will be deactivated immediately.
• The buzzer will beep 3 times.
• Lowering the lift by pressing the DOWN
button is still allowed.
• The emergency stop button must be pressed in
and then release the button before further
lifting.
Warning! - Charge Battery Immediately
If the battery is critically low, the LCD Display
Panel will show the sign on the left either when
the emergency stop button is released or when a
button on the LCD Display Panel is pressed.
• Lift operation is deactivated.
• Battery needs to be charged immediately
before further use.
Warning! - Battery Low and Charging is Needed
If the battery needs to be charged, the LCD
Display Panel will show a blinking low battery sign
shown on the left either when the emergency stop
button is released or when a button on the LCD
Display Panel is pressed.
• Lift is still functioning.
• Buzzer will beep every 2 seconds.
• Battery needs to be charged immediately after
use.

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OPERATING INSTRUCTIONS
NOTE: Turn the lift “ON” by turning the red “RESET” button
clockwise. Turn the lift “OFF” by pressing down the “RESET”
button.
Transfer From Bed
• User/patient should be in the center of the bed.
• Position user onto his/her side by rolling the user towards you.
• Roll the sling in half, approximately. The handle on the back
section should face outward when the sling is tted.
• Position the sling under the user/patient so the commode
aperture aligns with the base of the spine and top of the sling
close to the neck.
•Roll user onto the opposite side and position him/her on the at
section of the sling. This will allow you to unroll the remainder
of the sling from the other side of the user.
• Once the sling has been positioned centrally, feed the leg
sections under the thighs and draw them up between the
thighs.
• Raise the head of the bed if this function is available.
• Move the lift slowly towards the user and position the spreader
bar over the user’s/patient’s chest.
• Lift the user above the bed by using the hand control.
• Pull lift away from bed. Position user over the wheelchair or
chair then lower the patient onto the surface.
a
b
B
dD
c
C
Note: Reverse the above procedures when returning the user/patient to bed.
A

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A
Transfer From Wheelchair
• Grasp the sling at each corner of the “U” shape of the commode
aperture.
•The sling should be tted with the handle on the back section facing
outward.
• Help the user lean forward slightly, then slide the sling down between
the chair and the user’s back.
• Position the commode aperture where the buttocks meets the seat.
• Position the sling equally around both sides of the body.
• Draw the leg sections to the front along the length of the user’s thigh.
• Check the sling’s central positioning by comparing the lengths of the
leg sections when they are drawn forward.
• Reposition the sling if the leg sections are not equal in length.
• Feed the leg sections under the thighs.
• From between the legs, gently pull the leg section up the inner thigh.
• Feed as much material as possible under and between the thighs.
• Ensure the leg sections are positioned midway under the thighs to
provide good support and greater comfort.
• Move the lift slowly towards the user and position the spreader bar
over the user’s chest.
• Attach Loop a of sling to Hook A on Spreader Bar; attach Loop b to
Hook B; attach Loop c to Hook C; attach Loop d to Hook D.
• Lift patient above the wheelchair by using the hand control.
• Pull lift away from wheelchair. Position patient over bed and lower
patient onto it.
Note: Reverse the above procedures when returning the user/
patient to a wheelchair.

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REPLACEMENT PARTS
LP-33500-TA36B-ACT Replacement Actuator f/ Protekt Lift 33500 (500lb Cap.)
LP-TBC2-CRDL Battery Charger Cradle ONLY (no plug) f/ Protekt Lift/Stand
LP-TBC2-CRDL-PK Battery Charger Cradle Pack (includes plug) f/ Protekt Lift/Stand
LP-TC12-BPAK Replacement Battery Pack f/ Protekt Lift/Stand
LP-TC12-CBOX Replacement Control Box f/ Protekt Lift/Stand
LP-TH10-PEN Replacement Hand Pendant f/ Protekt Lift/Stand
LP-TP7C-ADP Replacement Plug f/ Protekt Lift/Stand
Warning!
Use ONLY Proactive Medical slings/products with this
Full Body Mesh Slings
Full Body Mesh Slings w/Commode
ITEM # DESCRIPTION
30110 Medium Mesh full body: medium 600 lb. weight capacity
30111 Large Mesh full body: large 600lb. weight capacity
30124 X-Large Mesh full body: X-large 600lb. weight capacity
30118 XX-Large Mesh full body: XX-large 600lb. weight capactiy
ITEM # DESCRIPTION
30114 Medium
Mesh full body: medium w/ commode opening
600 lb. weight capacity
30115 Large
Mesh full body: large w/ commode opening
600lb. weight capacity
30116 X-Large
Mesh full body: X-large w/ commode opening
600lb. weight capacity
30119 XX-Large
Mesh full body: XX-large w/ commode opening
600lb. weight capactiy
Full Body Solid Slings
DESCRIPTION
30112 Medium
Solid fabric full body: medium
600 lb. weight capacity
30113 Large
Solid fabric full body: large 600lb.
weight capacity
30117 X-Large
Solid fabric full body: X-large
600lb. weight capacity
30123 XX-Large
Solid fabric full body: XX-large
600lb. weight capactiy
ITEM #

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Divided Leg Slings
Divided leg design is best suited for high level spinal cord injuries or patients
where sling removal is more difcult. Support ranges from the upper back to
beneath the thighs. Can be positioned with patient seated. Greatly simplies the
use of bathroom facilities.
DESCRIPTION
30100P Small
Solid divided leg: small 450 lb. weight capacity
30100 Medium
Solid divided leg: medium 450 lb. weight capacity
30101 Large
Solid divided leg: large 450 lb. weight capacity
30102 X-Large Solid divided leg: X-large 450 lb. weight capacity
30103 XX-Large
Solid divided leg: XX-large 600 lb. weight capacity
ITEM #
Padded Divided Leg Slings w/o Head Support
DESCRIPTION
30100P-NHS Small
Solid padded divided leg w/o head support: small
600 lb. weight capacity
30100-NHS Medium
Solid padded divided leg w/o head support: medium
600 lb. weight capacity
30101-NHS Large
Solid padded divided leg w/o head support: large 600
lb. weight capacity
30102-NHS X-Large
Solid padded divided leg w/o head support: X-large
600 lb. weight capacity
ITEM #
Padded Divided Leg Slings w/Head Support
DESCRIPTION
30100P-HS Small
Solid padded divided leg w/ head support: small 600
lb. weight capacity
30100-HS Medium
Solid padded divided leg w/ head support: medium
600 lb. weight capacity
30101-HS Large
Solid padded divided leg w/ head support: large 600
lb. weight capacity
30102-HS X-Large
Solid padded divided leg w/ head support: X-large
600 lb. weight capacity
ITEM #

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Symptom: Corrective Action:
Cannot lift patient up and battery indicator
shows no GREEN light.
1. Charge the batteries until all green lights
are on.
Lift does not work and the battery
indicator shows a full charge.
1. Check connections between the
actuator and the control box.
2. Check connection between the pendant
& control box.
3. Contact your dealer if problem persists.
Lift does not work and the battery
indicator shows no light.
1. Make sure the emergency stop button is
released.
2. Check connection of the batteries in the
control box.
3. Contact your dealer if problem persists.
Stops-and-Runs while lifting or lowering
user.
1. Check socket for pendant plug-in.
2. Check pendant cable.
3. Charge the batteries. Replace bad
batteries.
4. Contact your dealer if problem persists.
Battery Indicator shows no light when
charger is connected to power supply.
1. Check if emergency stop button is
released.
2. Check charger plug for damage.
3. Check charger cable for damage.
4. Replace bad batteries.
5. Contact your dealer if problem persists.
TROUBLE SHOOTING
WARNING: If you experience a problem with your lift and are
unable to service it yourself, contact Proactive Medical or your
Proactive authorized distributor.