Procom AL500HYLA Quick start guide

PC -AL058-01-0503
OUTDOOR GAS
FIREPLACE
IMPORTANT: Read this
owner's manual carefully and
completely before trying to
assemble, operate, or service
this heater.
FOR YOUR SAFETY:
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
WHAT TO DO IF YOU SMELL GAS:
zDo not try to light any appliance.
zDo not touch any electrical switches; do not use
any phones in your building.
zImmediately call your gas supplier from a
neighbor’s phone, follow the gas supplier’s
instructions.
zIf you cannot reach your gas supplier, call the fire
department.
Installation and service must be performed by a
qualified installer, service agency or the gas supplier.
WARNING: Improper
installation, adjustment,
alteration, service, or
maintenance can cause injury
or property damage. Read the
installation, operating and
maintenance instructions
thoroughly before installing or
servicing this equipment
WARNING: If the information in this manual is
not followed exactly, a fire or explosion may result
causing property damage, personal injury, or loss
of life.
WARNING: FOr Outdoor Use
Only.
Save this manual for future reference.
Installer: Leave this manual with customer.
AL500HYLA
50,000 BTU/Hr
Manually Controlled
OWNER’S OPERATION AND INSTALLATION MANUAL

2 AL058-01
SAFETY INFORMATION PRODUCT IDENTIFICATION
1. Check the heater completely and thoroughly for
damage. DO NOT run a damaged heater.
2. DO NOT alter the heater or operate a heater that
has been modified from its original condition.
3. Do not use this heater as a wood-burning heater.
Use only the logs provided with the heater.
4. Inspect hose assembly before each use of the
heater. If there is excessive abrasion or hose is cut,
STOP USING HEATER! Replace with a new hose.
5. This heater is for outdoor use only. Even so make
sure that there is ample fresh air ventilation. Do not
use in buildings, garages or other enclosed spaces.
6. In the event that gas odor is detected,
IMMEDIATELY STOP operation until gas supply
has been located and corrected.
7. Do not place the heater where directly exposed to
water spray, rain, dripping water or wind.
8. Maintain minimum clearance to people or normal
combustible material (like paper) of 2 feet.
9. Place heater on a stable, level surface.
10. You must operate the heater with the heater
screen in place. Make sure heater screen is in
place before running heater.
11. This heater is designed to be smokeless. If logs
ever appear to smoke, turn off heater and call a
qualified service person. Note: during initial
operation, slight smoking could occur due to log
curing and heater burning manufacturing residues.
12. Do not attempt to move, handle or service while
heater is hot or in operation.
13. Use only in accordance with local codes or, in the
absence of local codes, with the National Fuel Gas
Code ANSI223.1-1996.
14. Do not hang or attach clothing or any other
flammable materials on or near the heater.
15. Carefully supervise young children when they are
in the vicinity of heater.
16. Heater becomes very hot while running. Keep
children and adults away from hot surface to avoid
burns or clothing ignition.
17. Installation and repair should be done by a
qualified service person. The appliance should be
inspected before use and at least annually by a
qualified service person. More frequent cleaning
may be required as necessary. It is imperative that
control compartment, burners and circulating air
passageways of the appliance be kept clean.
LOCAL CODES
UNPACKING
Install and use heater with care. Follow all local codes.
In the absence of local codes, use the latest edition of
The National Fuel Gas Code, ANSZ223.1, also known
as NFPA54*.
Available from :
American National Standards Institute, INC.
1430 Broadway, New York, NY10018
National Fire Protection Association, INC.
Batterymarch Park Quincy. MA 02269
1. Remove top inner pack.
2. Slide stove out of carton and set it on the flat floor.
3. Remove protective packaging.(See FIG.2)
4. Remove plastic wrap and parts from MID base.
5. Turn the door knob clockwise, open heater door to
take out log set, Remove all protective plastic wrap.
6. Unwrap log set by cutting plastic ties.
7. Check for any shipping damage. If stove or log is
damaged, promptly inform dealer where you bought
the stove.
Figure
2
-
shipping
f
ireplace

3 AL058-01
INSTALLATION
TOOLS REQUIRED:
ƽPhilips screwdriver
ƽWrench
Check if you have the items listed below before installation.
ƽLogs: 6 ƽ4h14 self-tapping screw: 5
ƽM4h10 screw: 32 ƽM5h10screw:4
ƽColumn:4 ƽLog grate: 1
ƽFixing hoop: 1 ƽHex head screw: 2
ƽHandle: 1 ƽScreen: 4
ƽNG Pilot Injector:1 ƽNG Main Burner Injector:1
Caution: Some of the steel edges may
be sharp. Please use caution when
assembling the unit.
NOTE:Use only propane(LP)gas.If using natural
gas,safety pilot injector and main burner
injector must be used.(see fig13)
INSTALLATION INSTRUCTIONS:
1. Remove grate out of base and set flat on floor.
2. Take log foam package out of base. Please note
each log fits the number marked on foam package.
3. Unscrew the 16 screws that attach the top panel
and the middle base with short columns. Remove
top panel and short columns. Then set flat on the
floor. (See FIG.3)
Note: Short Columns and Self-tapping Screws are
used for packing only.
4. Place grate on burn plate. Make sure to line up the
red mark and five holes of grate with that of burn
plate. Then secure grate to burn plate with 5 4h
14 Self-tapping Screws. (See FIG.4)
PRODUCT FEATURES
SAFETY PILOT
The heater has a pilot with a safety shutoff system.
The safety pilot is a required feature for outdoor
heaters. It shuts off the heater if flame is extinguished
by rough wind.
PIEZO IGNITION SYSTEM
This heater has a piezo ignitor. This system requires
no matches, or other sources to light heater.
Figure 4-Place grate on burn plate
Figure 3-Burner fixing plate
Main burner injector Pilot burner injecto
r

4 AL058-01
Attach the four columns to the burner plate with
M4h10 screws provided. Do not tighten at this
time. (See FIG.7)
7.
INSTALLATION INSTRUCTIONS
Continued
Fi
g
ure
7
-Column installation
5. Install logs 1,2,3,4 by inserting each log scre
w
into holes of corresponding grate branch .
Make sure each log is placed in prope
r
sequence.(See FIG 5.)
Note: If the log is too loose or the screw can’t be
pulled down after inserting the log screw, screw the
nuts to adjust the clearance between nuts and
logs.
6. Install logs 5,6 as step 5.(See FIG.6)
Fi
g
ure
5
-Installin
g
lo
g
1.2.3.4
Fi
g
ure 6-Installin
g
lo
g
5
.6

5 AL058-01
8. Set the top panel in place on the columns and
secure with M4h10 screws provided. Do not
tighten at this time. (See FIG.8)
12. From the outer side, use M5h10 screws to
fasten the fixing hoop on the right and left support.
Fasten the other side of the fixing hoop after the
cylinder is in place. (See FIG.11)
Note: The installer must supply an external regulator
with a hose (with 5/8” nut at one end, and a regulator
at the other end) and a 20# Vertical Acme with OPD
LP cylinder.
1. Turn the door knob clockwise and open heater
door.
2. Remove dustproof wrap from regulator.
3. Set cylinder flat on base compartment (See FIG.12)
4. Connect regulator with cylinder. Tighten with care.
Do not over-pressurize the valve.
5. Before opening gas supply valve, make sure
control knob is in the OFF position. Open gas
supply valve. Apply a mixture of liquid soap and
water to all joints. Do not use an open flame.
Bubbles forming show a leak. Check all
connections for leaks immediately.
9. Attach the screens to columns with M4h10
screws provided. Do not tighten at this time. (See
FIG.9)
10. Tighten the screws of step 7,8,9 to finish
installation.
11. Attach the handle to the middle base with 2 hex
head screws provided. (See FIG.10)
Fi
g
ure
8
-Top panel installation
Fi
g
ure 9-Screens installation
Fi
g
ure 1
0
-Handle installation
Fi
g
ure 11-The fixin
g
hoop installation
Fi
g
ure 1
2
-C
y
linder set and pipe
installation
CONNECTING TO GAS SUPPLY

6 AL058-01
CONNECTING TO GAS SUPPLY
Continued
FUEL REQUIREMENTS:
z Connect regulator/hose with standard 20-pound
LP cylinder coupler.
z Call the LP gas supplier to inspect the cylinder.
Do not use a damaged LP gas cylinder.
z Do not use LP gas without proper
decompression.
z Do not connect irregular LP gas supply with
heater.
Natural Gas Model
A. Turn over the fireplace,dismantle the main burner
injector and safety pilot injector with two wrench.
B. Assemble the NG main burner injector and NG
safety pilot injector provided with two wrench
(Figure 13).
Note: Make sure the pilot burner point to
thermocouple.
C. Follow the above steps 1 to 11. Make certain all
gas connections are right.
D. Connect the ON/OFF gas valve of the appliance to
the incoming gas supply line.
E. Turn the ON/OFF valve at the appliance slowly to
the “ON” position.Use a soap and water solution to
test for leaks.
CAUTION: It is dangerous to use a damaged
or rusted cylinder.
OPERATING HEATER
Warning: Fire, burn, inhalation and explosion
hazard. Keep solid combustibles, such as
building materials, paper or cardboard, at safe
clearances from the heater. Never use heater in
the v icinity of gasoline, solvent, paint thinner or
other combustibles.
Caution: When heater runs in the presence of
other people, the user is responsible to properly
offer those present safety precautions and
hazard information.
LIGHTING INSTRUCTIONS:
Follow adaptable lighting instructions. Apply soap
solution to all joints. Bubbles forming show a leak.
Do not use a match or an open flame to detect
leak. Light heater after ensuring that no gas leak
exists.
START HEATER:
1. Turn the control valve knob clockwise to the
“OFF” position.
2. Turn the door knob clockwise and open the
heater door.
3. Check all connections as described in the
“Connecting to Gas” section of this manual on
page 5.
4. Fully open the in let gas valve .
5. Push in gas control knob and turn it to IGN/ON
position. Then press the ignition button
repeatedly until there is a flame at the pilot.
6. Keep control knob pressed in for 30 seconds
after ignition, then release.
7. Turn the burner on to maximum rate and then
set to desired setting or remain on HI.
8. Replace heater compartment door.
Figure 13
main burner injector pilot burner injector

7 AL058-01
11.Spiders and insects can nest and live in outdoor
appliances, especially in the burners and orifices.
This will interrupt the normal flow of gas to the
heater and can be a very dangerous situation.
Inspect for insect infiltration of burner/orifice when
one of the following occurs:
A. The smell of gas along with predominating yellow
tipping of the burner flames.
B. Heater can not reach desired temperature.
C. Uneven burner flow.
D. Burner makes popping noises during normal use or
shutdown.
12. When heater to be stored outdoors, detach
connection between LP cylinder and heater.
Remove cylinder from heater and store in
accordance with chapter 5 of the standard for
Storage and Handling of liquified gas.
13. Adopt rainproof cover (provided with the heater) to
avoid rust of heater when not in use.
WARNING:Local codes for installation of propane
systems may vary considerably. Therefore, ask your
local propane supplier for advice on propane system
installation. In the absence of local codes, install in
accordance with Standard for the Storage and
Handling of Liquified Petroleum Gases ANSI/NFPA
58-1995 and National Fuel Gas Code ANSI
Z223.1-1996. Your supplier, fire marshal or library
should have a copy. The propane used must be
arranged for vapor withdrawal. Propane cylinders
must be secured in the upright position to keep them
from falling or being knocked over.
OPERATING HEATER
Continued
TO TURN OFF HEATER:
1. Turn gas control knob to the “OFF” position.
2. If heater is not to be used, shut off cylinder
valve,or in let gas valve.
ESTART HEATER:
1. Turn gas control knob clockwise to “OFF” position.
2. Wait 5 minutes before restarting.
3. Re
p
eat ste
p
5
,
6
,
7.
MAINTENANCE AND STORAGE
1. The Lp-gas supply cylinder to be used must be
constructed and marked in accordance with the
specifications for LP-gas cylinder of the U.S.
Department of transportation.
2. Storage of an appliance indoors is permissible only
if the cylinder is disconnected and removed from
the appliance. Cylinders must be stored outdoors
in a wellventilated area out of the reach of children.
Disconnected cylinders must have threaded valve
plugs tightly installed and must not be stored in a
building, garage or any other enclosed area.
3. The pressure regulator and hose assembly
supplied with the appliance must be used and a
statement that replacement pressure regulators
and hose assemblies must be those specified by
the appliance manufacturer.
4. If the connection to the LP-gas cylinder is other
than Type I, II or III (as described in the Standard
for Cylinder Connection Devices, ANSI
Z21.81/CGA 6.25), the cylinder with its mating
fitting shall be provided by the appliance
manufacturer. Supplying the cylinder may be
accomplished by a method controlled by the
manufacturer that will result in both the appliance
and the cylinder being available at the time of
purchase.
5. The cylinder supply system must be arranged for
vapor withdrawal.
6. The cylinder used must include a collar to protect
the cylinder valve.
7. Have the heater inspected by qualified service man
before each use or at least annually.
8. Check the POL fitting for any damage before each
use and replace if any damage is found.
9. Turn off cylinder valve or in let gas valve when the
heater is not to be used.

8 AL058-01
GENERAL INFORMATION
During use, liquid propane in a cylinder vaporizes. As
it vaporizes, the propane cools itself. If this cooling
process lasts too long and proceeds too fast, the
propane temperature and pressure will fall so low that
the heater operation may be improper or even halt.
Often frost forming on the outside of the propane
container warns excessive refrigeration.
Recommendations on how to reduce refrigeration:
A. Provide considerably more propane than you plan
to consume, it’s better to provide twice as much.
B. Fill containers frequently, especially in cold
weather. Never allow propane to fall below
one-third of container capacity.
CLEANING AND MAINTENANCE
CAUTION:You must keep control areas and
top panel of heater clean. Inspect these areas of
heater before each use. Have heater inspected
yearly by a qualified service person.
WARNING: Shut off heater and let cool before
servicing.
EXTERIOR:
Use a soft cloth dampened with a mild soap and water
mixture. Wipe the cabinet to remove dust.
LOGS:
If you remove logs for cleaning, refer to installing logs,
Pages 3 and 4 to properly replace logs. Replace logs
if broken or chipped.
MAIN BURNER:
Periodically check all burner flame holes with the
heater running. All slotted burner flame holes should
be open with a yellow flame present. Some burner
flame holes may become blocked by debris or rust,
with no flame present. If so, turn off heater and let
cool. Either remove blockage or replace burner.
Blocked burner flame holes will create soot.
GENERAL INFORMATION
During use, liquid propane in a cylinder vaporizes. As
it vaporizes, the propane cools itself. If this cooling
process lasts too long and proceeds too fast, the
propane temperature and pressure will fall so low that
the heater operation may be improper or even halt.
Often frost forming on the outside of the propane
container warns excessive refrigeration.
Recommendations on how to reduce refrigeration:
PILOT AND BURNER:
Clean dust with a vacuum cleaner.
BURNER AIR INLET HOLE:
C. We recommend that you clean the unit every three
months or after 2500 hours operation. We also
recommend that you keep the burner tube and pilot
assembly clean and free of dust. To clean these
parts, we suggest using compressed air no greater
than 30 PSI. You can also use a vacuum cleaner in
the blow position. If using compressed air in a can,
please follow the directions on the can. Otherwise,
you might damage the pilot assembly.
1. Shut off the unit, including the pilot. Allow the unit
to cool for at least thirty minutes.
2. Inspect burner, pilot, and primary air inlet holes on
injector holder for dust and dirt. (See FIG.14)
3. Blow air through the ports/slots and holes in the
burner.Check the injector holder again, remove
any large particles of dust and dirt with a soft cloth
or vacuum cleaner nozzle.
4. Blow air into the primary air holes on the injector
holder.
5. In case large clumps of dust have been pushed
into the burner, repeat steps 3 and 4.
Clean the pilot assembly also. A yellow tip on the pilot
indicates dust and dirt in the pilot assembly.
Figure 14-Injector Holder On
Outlet Burner Tube

9 AL058-01
PARTS NOT UNDER WARRANTY:
Contact authorized dealers of this product or Parts Central if
they can't supply original replacement part(s) Call PRO-COM's
Parts Department at 1-877-886-5989 for referral information.
When calling PRO-COM, have ready
z Model number of your heater
z The replacement part number
ACCESSORIES
Purchase these heater accessories from your local
dealer or Parts Central. If they cannot supply these
accessories call PRO-COM’s Sales Department at
1-877-886-5989 for referral information. You can also
write to the address listed on the back page of this
manual.
OBSERVED PROBLEM
Burner fire does not last. 1. Damaged thermocouple.
2. Thermocouple electrode
corrosion.
3. Damaged control valve.
4. Control knob not pressed long
enough.
5. Thermocouple connection
loose at control valve.
6. Pilot flame not touching
thermocouple.
1. Replace thermocouple.
2. Clean thermocouple electrode.
3. Replace control valve.
4. After ODS/pilot lights, keep control
knob pressed in for 30 seconds.
5. Hand tighten connection or replace
thermocouple.
6. Contact qualified service man.
POSSIBLE CAUSE REMEDY
TROUBLESHOOTING
1. Air in gas lines.
2. Inlet gas pressure is too low.
3. Gas supply turned off.
4. Air passageway on heater blocked.
5. Burner orifice clogged.
6. Control knob not in ING/ON position.
7. Control knob not fully pressed in while
in ING/ON position.
1. Continue holding down control knob.
Repeat igniting operation until air is
removed.
2. Check gas pressure.
3. Fully open gas supply.
4. Check air passageway.
5. Clean burner.
6. Turn control knob to ING/ON position.
7. Press down control knob.
Burner does not light.
1. Reposition ignitor.
2. Replace ignitor.
3. Replace ignitor cable.
4. Connect electrode to ignitor cable.
1. Ignitor electrode positioned wrong.
2. Ignitor electrode broken.
3. Broken ignitor cable.
4. Ignitor electrode not connected to
ignitor cable.
When ignitor buttons pressed in, there
is no spark at safety Pilot.
SPECIFICATIONS
Btu 48000 52000
GasType LPGas NGGas
Ignition Piezo Piezo
Inlet Gas Pressure* (In. of water)
Maximum 13” 10.5”
Minimum 11” 5”
Dimensions, Inches (HxWxD)
Stove 42 9/16”x26”x26”
Carton 30 5/16”x27 3/4”x27 3/4”
Weight, Lbs
Stove 141
Shipping Weight 163
* For purpose of shipment adjustment.
REPLACEMENT
REPLACEMENT PARTS:
Note:Use only original replacement parts. This will
protect your warranty coverage for parts replaced
under warranty.
PARTS UNDER WARRANTY:
Contact authorized dealers of this product. If the
y
can't supply original replacement part(s) call
PRO-COM's Technical Service Department a
t
1-877-886-5989 for referral information.
When calling PRO-COM or your dealer, have
ready
z Your name
z Your address
z Model and serial numbers of your heater
z How heater was malfunctioning
z Type of gas used (propane/LP or natural gas)
z Usually, we will ask you to return the defective
part to the factory.
z Warranty Card.
SERVICE INDICATIONS:
A hazardous condition may result if a heater has
been modified or is not functioning properly. When
the heater is working properly:
1. The flame is contained within the heater.
2. The flame is essentially yellow.
3. There is no strong disagreeable odor, eye
burning or other physical discomfort.
4. No smoke or soot exists internal or external to
the heater.
5. No unplanned or unexplained shut down of the
heater occur.

10 AL058-01
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PARTS LIST
HP500MA
This list contains replaceable parts used in your heater. When ordering parts, follow the
instructions listed under Replacement Parts on page 9 of this manual.
KEY
NO.
PART
NUMBER DESCRIPTION QTY.
1AB01001 Top Panel 1
2 AB29001 Mesh Screen 2
3AB29002 Mesh Screen 2
4AL002-01 Column 6
5AL009-01 Burner Fixing Plate 6
6AL01002 MID Base 6
7AL033-01 Support Part 1
8AL013-01A Support 1
9AL011-01 Door 2
10 AB01004 Base 1
11 AB01005 Universal Wheel Fixing Plate 1
12 AL071-01 Universal Wheel 4

11 AL058-01
ILLUSTRATED
PARTS BREAKDOWN
AL500HYLA


12 AL058-01

ILLUSTRATED
PARTS
BREAKDOWN
AL500HYLA


This list contains replaceable parts used in your heater. When ordering parts, follow the
instructions listed under Replacement Parts on page 9 of this manual.
QTY.
KEY
NO.
PART
NUMBER DESCRIPTION LP NG
1NBY50-200A1 Burner 1 1
2AL037-01 Lp Main Buner Injector 1
3AL037-02 NG Main Buner Injector 1
4AB31001 Gas Outlet Tube ASM 1 1
5NV2020-1223 Control Valve 1 1
6AL031-01 Washer 1 1
7AL030-01 Control Valve Main Inlet Nut 1 1
8 ML031-03 Control Knob 1 1
9 ML083-02 Ignitor 1 1
10 AB31002 Safety Pilot Inlet Tube ASM 1
11 NDW0811-LP LP Saftey Pilot Injector 1
12 NDW0811-NG NG Saftey Pilot Injector 1 1
13 NDW-L600X4 Pilot ignition ASM 1 1

13 AL058-01
ILLUSTRATED
PARTS BREAKDOWN
AL500HYLA


14 AL058-01

This list contains replaceable parts used in your heater. When ordering parts, follow the
instructions listed under Replacement Parts on page 9 of this manual.
LOGS LIST
AL500HYLA
KEY
NO.
PART
NUMBER DESCRIPTION QTY.
1AL057-01-01 Log 1 1
2AL057-01-02 Log 2 1
3AL057-01-03 Log 3 1
4AL057-01-04 Log 4 1
5AL057-01-05 Log 5 1
6AL057-01-06 Log 6 1

15 AL058-01

LOGS LIST
AL500HYLA
NANJING PRO-COM ELECTRIC APPLIANCE CO.,LTD.
#6 CHUANGYE ROAD, HIGH NEW TECH. ZONE,
NANJING, 210061, CHINA
PRO-COM Toll-Free number: 1-877-886-5989