Procom FBD400RTCC-M-HC/MO Quick start guide

VENT-FREE GAS SYSTEM
OWNER'S OPERATION
AND INSTALLATION
MANUAL
MODELS
FBD400RTCC-M-HC/MO
FBD400TCC-M-HC/MO
PFS
®
US
WARNING: If the information in this manual is not
followed exactly, a re or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other ammable va-
pors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re
department.
— Installation and service must be performed by a quali-
ed installer, service agency or the gas supplier.
WARNING: This appliance is equipped for natural and
propane/LP gas. Field conversion is not permitted other
than between natural or propane.LP gases.
Questions, problems, missing parts? Before returning to your retailer, call
our customer service department at 1-866-573-0674, 8:00 am - 4:30 pm CST,
Monday through Friday or email [e-mail]

www.usaprocom.com 200020-01A2
TABLE OF CONTENTS
Safety ........................................................ 3
Specications ............................................ 5
Qualied Installing Agency ........................ 5
Product Features....................................... 5
Product Identication................................. 6
Unpacking.................................................. 6
Local Codes............................................... 6
Water Vapor: A By-Product Of
Unvented Room Heaters..................... 7
Air For Combustion and Ventilation........... 7
Installation ............................................... 10
Operation................................................. 18
Inspecting Burners................................... 24
Care And Maintenance............................ 25
Troubleshooting....................................... 27
Parts ........................................................ 30
Replacement Parts.................................. 32
Accessories ............................................. 32
Service Hints ........................................... 33
Technical Service..................................... 33
Warranty .................................................. 36
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This is an unvented gas-red heater. It uses air (oxygen)
from the room in which it is installed. Provisions for ad-
equate combustion and ventilation air must be provided.
Refer to Air for Combustion and Ventilation section on
page 7 of this manual.
WARNING: Improper installation, adjustment, al-
teration, service or maintenance can cause injury or
property damage. Refer to this manual for correct in-
stallation and operational procedures. For assistance
or additional information consult a qualied installer,
service agency or the gas supplier.
This appliance may be installed in an aftermarket,* per-
manently located, manufactured (mobile) home, where
not prohibited by local codes.
This appliance is only for use with propane or natural
gas. This appliance is equipped with a simple means to
switch between propane and natural gas. Field conver-
sion by any other means including the use of a kit is
not permitted.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer.
SAVE THIS BOOK

www.usaprocom.com 3200020-01A
WARNING: Any change to
this heater or its controls can
be dangerous.
WARNING: Do not use a
blower insert, heat exchange
insert or other accessory not ap-
proved for use with this heater.
WARNING: Do not allow fans
to blow directly into the heater.
Avoid any drafts that alter burner
ame pattern including ceiling
fans. Altered burner patterns
can cause sooting.
WARNING: Do not place
clothing or other flammable
material on or near the appli-
ance. Never place any objects
in the heater.
WARNING: Due to high tem-
peratures, the appliance should
be located out of trafc and away
from furniture and draperies.
WARNING: Heater becomes
very hot when running. Keep
children and adults away from
hot surfaces to avoid burns or
clothing ignition. Heater will re-
main hot for a time after shutoff.
Allow surfaces to cool before
touching.
WARNING: Carefully super-
vise young children when they
are in the room with the heater.
WARNING: Make sure a re-
place screen is in place before
running heater.
SAFETY
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, op-
erate, or service this heater.
Improper use of this heater can
cause serious injury or death
from burns, fire, explosion,
electrical shock and carbon
monoxide poisoning. Failure
to follow these instructions will
void the warranty.
Only a qualied installer, service
agent, or local gas supplier may
install and service this product.
WARNING: Keep the appli-
ance area clear and free from
combustible materials, gasoline,
and other ammable vapors and
liquids.
This appliance is only for use
with the type of gas indicated on
the rating plate. This appliance
is not convertible for use with
other gases.
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs
of carbon monoxide poisoning resemble the
u, with headaches, dizziness or nausea. If
you have these signs, the heater may not
be working properly. Get fresh air at once!
Have heater serviced. Some people are
more affected by carbon monoxide than oth-
ers. These include pregnant women, people
with heart or lung disease or anemia, those
under the inuence of alcohol and those at
high altitudes.
Natural And Propane/LP Gas: Natural and
Propane/LP gas are odorless. An odor-making
agent is added to the gas. The odor helps you
detect a gas leak. However, the odor added to
the gas can fade. Gas may be present even
though no odor exists.

www.usaprocom.com 200020-01A4
1. Do not place Propane/LP supply tank(s)
inside any structure. Propane/LP supply
tank(s) must be placed outdoors.
2. This heater should not be installed in a
bedroom or bathroom.
3. This heater needs fresh air ventilation to
run properly. This heater has an Oxygen
Depletion Sensing (ODS) safety shutoff
system. The ODS shuts down the heater
if not enough fresh air is available. See
Air for Combustion and Ventilation, pages
7 through 9. If heater keeps shutting off,
see Troubleshooting, page 27.
4. Keep all air openings in front and bottom
of heater clear and free of debris. This will
ensure enough air for proper combustion.
5. If heater shuts off, do not relight until you
have provided fresh, outside air. If heater
keeps shutting off, have it serviced.
6. Do not run heater:
• Where ammable liquids or vapors are
used or stored.
• Under dusty conditions.
7. Before using furniture polish, wax, carpet
cleaner, or similar products, turn heater
off. If heated, the vapors from these prod-
ucts may create a white powder residue
within burner box or on adjacent walls or
furniture.
8. Always run heater with control knob at PI-
LOT/IGN, LOW or HIGH locked positions.
never set control knob between locked
positions. Poor combustion and higher
levels of carbon monoxide may result.
9. Do not use heater if any part has been
under water. Immediately call a qualied
service technician to inspect the room
heater and to replace any part of the
control system and any gas control which
has been under water.
SAFETY
10. Turn off and unplug heater and let cool
before servicing. Only a qualied service
person should service and repair heater.
11. Operating heater above elevations of
4,500 feet could cause pilot outage.
12. To prevent performance problems, do
not use propane/LP fuel tank of less than
100 lbs. capacity.
13. Do not use this heater as a wood-burning
heater. Use only the logs provided with the
heater.
14. To prevent the creation of soot, follow the
instructions under Care and Maintenance
page 23.
15. Do not add extra logs or ornaments such
as pine cones, vermiculite, or rock wool.
Using these added items can cause soot-
ing. Do not add lava rock around base.
Rock and debris could fall into the control
area of heater. After servicing, always
replace screen before operating heater.
16. This log heater is designed to be smoke-
less. If logs ever appear to be smoking,
turn off heater and call a qualied service
technician. NOTE: During initial operating,
slight smoking could occur due to log cur-
ing and heater burning off manufacturing
residues.
17. Solid fuels should not be burned in
replace in which a vent-free log set is
installed. Do not use this heater to cook
food or burn paper or other objects.
18. Do not use this heater if any log is broken.
Do not operate heater if a log is chipped
(dime-size or larger).

www.usaprocom.com 5200020-01A
SPECIFICATIONS
MODELS FBD400TCC-M-HC/MO
Gas Type Natural Propane/LP
Maximum Input Rating 32,000 BTU/Hr 32,000 BTU/Hr
Minimum Input Rating 14,500 BTU/Hr 24,500 BTU/Hr
Regulator Pressure Setting 4" W.C. 9" W.C.
Inlet Gas Pressure*
(inches of water)
Max. 10.5" W.C. Max. 14" W.C.
Min. 5" W.C. Min. 11" W.C.
MODELS FBD400RTCC-M-HC/MO
Gas Type Natural Propane/LP
Maximum Input Rating 32,000 BTU/Hr 32,000 BTU/Hr
Minimum Input Rating N/A N/A
Regulator Pressure Setting 4" W.C. 9" W.C.
Inlet Gas Pressure*
(inches of water)
Max. 10.5" W.C. Max. 14" W.C.
Min. 5" W.C. Min. 11" W.C.
* For purposes of input adjustment.
ALL MODELS
Ignition Electronic Piezo Ignitor
Heater Dimensions (H x W x D) 29.5" x 29.1" x 15.6"
Carton Dimensions (H x W x D) 31.1" x 31.5" x 18.1"
Stove Weight 69.5 lbs.
Shipping Weight 79.5 lbs.
QUALIFIED INSTALLING AGENCY
Only a qualied agency should install and
replace gas piping, gas utilization equipment
or accessories, and repair and equipment ser-
vicing. The term “qualied agency” means any
individual, rm, corporation, or company that
either in person or through a representative
is engaged in and is responsible for:
a) Installing, testing, or replacing gas piping
or
b) Connecting, installing, testing, repairing,
or servicing equipment; that is experienced
in such work; that is familiar with all precau-
tions required; and that has complied with
all the requirement of the authority having
jurisdiction.
PRODUCT FEATURES
SAFETY PILOT
This heater has a pilot with an Oxygen Deple-
tion Sensing (ODS) safety shutoff system. The
ODS/pilot shuts off the heater if there is not
enough fresh air.
PIEZO IGNITION SYSTEM
This heater is equipped with an electronic
piezo control system. This system requires
AAA batteries (provided).
THERMOSTAT HEAT CONTROL
The control automatically cycles the burner
on and off to maintain a desired room tem-
perature.
2 GAS OPTIONS AVAILABLE
Your heater is equipped to operate on either
Propane/LP or Natural gas. The heater is
shipped from the factory ready for connect-
ing to Propane/LP. The heater can easily be
changed to Natural gas by having your quali-
ed installer follow the instructions on page
11 and the markings on the heater.

www.usaprocom.com 200020-01A6
Figure 1 - Vent-Free Fireplace Insert
Hood
Screen
Logs
Heater Controls
(Inside Panel)
Install and use heater with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel
Gas Code, ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
1 Batterymarch Park
Quincy, MA 02269-9101
UNPACKING
State of Massachusetts: The installation
must be made by a licensed plumber or
gas tter in the Commonwealth of Mas-
sachusetts.
Sellers of unvented propane or natural
gas-red supplemental room heaters shall
provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
In the State of Massachusetts the gas
cock must be a T-handle type. The State
of Massachusetts requires that a exible
appliance connector cannot exceed three
feet in length.
1. Remove top inner pack.
2. Tilt carton so that heater is upright.
3. Remove protective side packaging.
4. Slide heater out of carton.
5 Remove protective plastic wrap.
6. Hold the screen, lift, and pull forward.
7. Remove log set by cutting plastic ties.
8. Carefully unwrap log.
9. Check for any shipping damage. If heater
or log is damaged, promptly inform your
dealer where you bought the heater.
LOCAL CODES
PRODUCT IDENTIFICATION

www.usaprocom.com 7200020-01A
WATER VAPOR: A BY-PRODUCT OF
UNVENTED ROOM HEATERS
Water vapor is a by-product of gas combus-
tion. An unvented room heater produces ap-
proximately one (1) ounce (30 mL) of water
for every 1,000 BTUs (0.3 KWs) of gas input
per hour. Unvented room heaters are recom-
mended as supplemental heat (a room) rather
than a primary heat source (an entire house).
In most supplemental heat applications, the
water vapor does not create a problem. In
most applications, the water vapor enhances
the low humidity atmosphere experienced
during cold weather.
The following steps will help ensure that water
vapor does not become a problem.
1. Be sure the heater is sized properly for the
application, including ample combustion
air and circulation air.
2. If high humidity is experienced, a dehu-
midier may be used to help lower the
water vapor content of the air.
3. Do not use an unvented room heater as
the primary heat source.
AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall
not be installed in a conned
space or unusually tight construc-
tion unless provisions are provid-
ed for adequate combustion and
ventilation air. Read the following
instructions to insure proper fresh
air for this and other fuel-burning
appliances in your home.
Today’s homes are built more energy efcient
than ever. New materials, increased insulation
and new construction methods help reduce
heat loss in homes. Home owners weather
strip and caulk around windows and doors
to keep the cold air out and the warm air in.
During heating months, home owners want
their homes as airtight as possible.
While it is good to make your home energy
efcient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning ap-
pliances need fresh air for proper combustion
and ventilation.
Exhaust fans, replaces, clothes dryers and
fuel burning appliances draw air from the house
to operate. You must provide adequate fresh
air for these appliances. This will insure proper
venting of vented fuel-burning appliances.
PROVIDING ADEQUATE VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation.
All spaces in homes fall into one of the three
following ventilation classications:
1. Unusually Tight Construction
2. Unconned Space
3. Conned Space
The information on pages 7 through 9 will help
you classify your space and provide adequate
ventilation.

www.usaprocom.com 200020-01A8
DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION
Determining if You Have a Conned or Unconned Space
3. Add the Btu/Hr of all fuel burning appli-
ances in the space.
Vent-free heater _________ Btu/Hr
Gas water heater* _________ Btu/Hr
Gas furnace _________ Btu/Hr
Vented gas heater _________ Btu/Hr
Gas replace logs _________ Btu/Hr
Other gas appliances*+ _______ Btu/Hr
Total =________ Btu/Hr
* Do not include direct-vent gas appli-
ances. Direct-vent draws combustion
air from the outdoors and vents to the
outdoors.
Example:
Gas water heater __________ Btu/Hr
Vent-free heater +_________ Btu/Hr
Total =_________ Btu/Hr
4. Compare the maximum Btu/Hr the space
can support with the actual amount of Btu/
Hr used.
_______Btu/Hr (maximum can support)
_______Btu/Hr (actual amount used)
Example: 51,200 Btu/Hr (maximum the
space can support)
56,000 Btu/Hr (actual amount
of Btu/Hr used)
AIR FOR COMBUSTION AND VENTILATION
30,000
26,000
56,000
Use this work sheet to determine if you have
a conned or unconned space.
Space: Includes the room in which you will
install heater plus any adjoining rooms with
doorless passageways or ventilation grills
between the rooms.
1. Determine the volume of the space (length
x width x height).
Length x Width x Height =__________
cu. ft. (volume of space)
Example: Space size 20 ft. (6.1 m)
(length) x 16 ft. (4.88 m) (width) x
8 ft. (2.44 m) (ceiling height) = 2560 cu.
ft. (72.49 m3) (volume of space)
If additional ventilation to adjoining room
is supplied with grills or openings, add the
volume of these rooms to the total volume
of the space.
2. Multiply the space volume by 20 to deter-
mine the maximum Btu/Hr the space can
support.
________(volume of space) x 20 =
(Maximum Btu/Hr the space can support)
Example: 2560 cu. ft. (72.49 m3) (volume
of space) x 20 = 51,200 (maximum Btu/
Hr the space can support)
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion
and ventilation. However, in buildings of un-
usually tight construction, you must provide
additional fresh air.
Unusually tight construction is dened as
construction where:
a. walls and ceilings exposed to the outside
atmosphere have a continuous water
vapor retarder with a rating of one perm
(6 x 10-11 kg per pa-sec-m2) or less with
openings gasketed or sealed and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to areas
such as joints around window and door
frames, between sole plates and oors,
between wall-ceiling joints, between wall
panels, at penetrations for plumbing, elec-
trical and gas lines and at other openings.
If your home meets all of these three criteria,
you must provide additional fresh air. See
Ventilation Air From Outdoors, page 9.
If your home does not meet all of the three
criteria above, proceed to Determining Fresh-
Air Flow For Heater Location.
Conned and Unconned Space
The National Fuel Gas Code, ANSI Z223.1/
NFPA 54 denes a conned space as a space
whose volume is less than 50 cubic feet per
1,000 Btu/hr (4.8 m3 per kw) of the aggregate
input rating of all appliances installed in that
space and an unconned space as a space
whose volume is not less than 50 cubic feet per
1,000 Btu/hr (4.8 m3 per kw) of the aggregate
input rating of all appliances installed in that
space. Rooms communicating directly with the
space in which the appliances are installed*,
through openings not furnished with doors, are
considered a part of the unconned space.
* Adjoining rooms are communicating only if
there are doorless passageways or ventilation
grills between them.

www.usaprocom.com 9200020-01A
VENTILATION AIR
AIR FOR COMBUSTION AND VENTILATION
Outlet
Air
Ventilated
Attic
Outlet
Air
Inlet
Air
Inlet Air Ventilated
Crawl Space
To
Crawl
Space
To Attic
Figure 2 - Ventilation Air from Inside
Building Figure 3 - Ventilation Air from Outdoors
Or
Remove
Door into
Adjoining
Room,
Option
3
Ventilation Grills
Into Adjoining Room,
Option 2
Ventilation
Grills Into
Adjoining
Room,
Option 1
12"
12"
Ventilation Air From Inside Building
This fresh air would come from an adjoining
unconned space. When ventilating to an
adjoining unconned space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the oor on the
wall connecting the two spaces (see options
1 and 2, Figure 2). You can also remove door
into adjoining room (see option 3, Figure 2).
Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two perma-
nent openings: one within 12" of the ceiling
and one within 12" of the oor. Connect these
items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation for required size
of ventilation grills or ducts.
IMPORTANT: Do not provide openings
for inlet or outlet air into attic if attic has a
thermostat-controlled power vent. Heated air
entering the attic will activate the power vent.
Rework worksheet, adding the space of the
adjoining unconned space. The combined
spaces must have enough fresh air to supply
all appliances in both spaces.
The space in the above example is a conned
space because the actual Btu/Hr used is more
than the maximum Btu/Hr the space can sup-
port. You must provide additional fresh air.
Your options are as follows:
A. Rework worksheet, adding the space
of an adjoining room. If the extra space
provides an unconned space, remove
door to adjoining room or add ventilation
grills between rooms. See Ventilation Air
From Inside Building.
B. Vent room directly to the outdoors. See
Ventilation Air From Outdoors.
C. Install a lower Btu/Hr heater, if lower Btu/
Hr size makes room unconned. If the ac-
tual Btu/Hr used is less than the maximum
Btu/Hr the space can support, the space
is an unconned space. You will need no
additional fresh air ventilation.
WARNING: If the area in which
the heater may be operated does
not meet the required volume for
indoor combustion air, combus-
tion and ventilation air shall be
provided by one of the methods
described in the National Fuel
Gas Code, ANSI Z223.1/NFPA
54, the International Fuel Gas
Code, or applicable local codes.

www.usaprocom.com 200020-01A10
INSTALLATION
NOTICE: This heater is intended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your pri-
mary heat source. If you have a
central heating system, you may
run system’s circulating blower
while using heater. This will help
circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
WARNING: A qualied ser-
vice person must install heater.
Follow all local codes.
WARNING: Before installing
in a solid fuel burning replace,
the chimney ue and rebox
must be cleaned of soot, creo-
sote, ashes and loose paint by
a qualified chimney cleaner.
Creosote will ignite if highly
heated. A dirty chimney ue may
create and distribute soot within
the house. Inspect chimney ue
and rebox for damage. If dam-
aged, repair ue before operat-
ing heater.
WARNING: Seal any fresh
air vents or ash clean-out doors
located on oor or wall of re-
place. If not, drafting may cause
pilot outage or sooting. Use a
heat-resistant sealant. Do not
seal chimney ue damper.
WARNING: Never install the
heater
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture,
clothing, or other ammable
objects are less than 42" from
the front, top, or sides of the
heater.
• in high trafc areas
• in windy or drafty areas
CAUTION: This heater cre-
ates warm air currents. These
currents move heat to wall sur-
faces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as to-
bacco smoke, aromatic candles,
cleaning uids, oil or kerosene
lamps, etc.) in the air exist, may
discolor walls or cause odors.
This rebox can not be installed
in a built-in replace. This rebox
may only be installed in a Pro-
Com Heating, Inc. mantel acces-
sory approved for this product.
IMPORTANT: Vent-free heaters add moisture
to the air. Although this is benecial, installing
heater in rooms without enough ventilation air
may cause mildew to form too much moisture.
See Air for Combustion and Ventilation, pages
6 through 8.
CHECK GAS TYPE
Be sure your gas supply is right for your heat-
er. Otherwise, call dealer where you bought
the heater for proper type heater.

www.usaprocom.com 11200020-01A
NG
LP
Left Side of HeaterBack of Heater
NG LP
Gas Inlet
Gas esté
NG
LP
Back Side of Heater
INSTALLATION
GAS SELECTION
This appliance is factory
preset for propane/LP gas.
No changes are required for
connecting to propane/LP.
Only a qualified installer or
service technician can perform
gas selection and connecting to
gas supply.
CAUTION: Two gas line in-
stallations at the same time are
prohibited. The access plate
to the simple switching means
shall not be opened while the
heater is in operation.
CAUTION: To avoid gas
leakage at the inlet of regulator,
a qualied installer or service
technician must use supplied
hex plug with sealant.
WARNING: Do not attempt to
access or change the setting of
the fuel selection means.
Access to and adjustment of the fuel selection
means must only be performed by a qualied
service person when connecting this appliance to
a specied fuel supply at the time of installation.
Change of the selector setting to other than
the fuel type specied at the time of installa-
tion could damage this appliance and render
it inoperable.
The installer shall replace the access cover
before completing the installation and operat-
ing this appliance.
For changing from propane to
natural gas supply:
1. Remove bottom screw from cover plate
located on back side of heater (see Figure
4). Rotate to expose fuel selection device.
2. For NATURAL GAS, press in knob using
a at screwdriver with a blade with thick-
ness of a quarter and turn knob clockwise
until the knob locks into the NG
position (see Figure 5). Fuel selection
device must be locked in the NG position.
Do not operate heater between locked
positions!
3. Rotate and close cover over fuel selection
device and reinstall screws.
4. Remove hex plug (with wrench provided)
from natural gas inlet of regulator (see
Figure 5). Install gas line into NG inlet of
regulator. Use thread sealant to assure
there are no leaks.
Figure 4 - Gas Control Locations
Figure 5 - Settings for Natural Gas
Selection
Cover Plate for
Fuel Selection
Device
Gas Regulator
Inlet Connections
Fuel Selector Knob
Gas
Connection
Fitting
Hex Plug

www.usaprocom.com 200020-01A12
NG
LP
Left Side of HeaterBack of Heater
NG LP
Gas Inlet
Gas esté
INSTALLATION
CLEARANCES TO
COMBUSTIBLES
WARNING: You must main-
tain the minimum clearances. If
possible, provide greater clear-
ances from oor, ceiling, and
adjoining wall. Measure from
outermost point of heater.
Note: This rebox can not be installed in an
existing replace. Install this rebox only in
a ProCom Heating, Inc. mantel accessory
approved for this product.
Minimum Clearances For Side
Combustible Material, Side Wall
and Ceiling
A. Clearance from the side of the replace to
any combustible material and wall should
not be less than 12" (see Figure 7).
B. Clearance from the top of the replace to
the ceiling must not be less than 48".
For changing from natural gas
supply to propane supply:
1. Remove bottom screw from cover plate
located on left side of heater (see Figure
4, page 11). Rotate to expose fuel selec-
tion device.
2. For propane gas, press in knob using a at
screwdriver with a blade the thickness of
a quarter and turn knob counterclockwise
until the knob locks into the LP posi-
tion (see Figure 6). Fuel selection device
must be locked in the LP position. Do not
operate heater between locked positions.
3. Rotate and close cover over fuel selection
device and reinstall screw.
4. Remove hex plug (with wrench provided)
from propane/LP gas inlet of regulator
(see Figure 6). Install gas line into LP inlet
of regulator. Use thread sealant to assure
there are no leaks.
Figure 6 - Settings for Propane/LP Gas
Selection
Figure 7 - Minimum Clearance for
Combustible to Wall and Ceiling
Fuel Selector Knob
Gas
Connection
Fitting
Hex Plug

www.usaprocom.com 13200020-01A
INSTALLATION
CONNECTING TO GAS SUPPLY
CAUTION: For natural gas,
check your gas line pressure
before connecting heater to gas
line. Gas line pressure must be
no greater than 10.5" WC. If gas
line pressure is higher, heater
regulator damage could occur.
CAUTION: Avoid damage to
regulator. Hold gas regulator
with wrench when connecting
into gas piping and/or ttings.
CAUTION: Use pipe joint
sealant that is resistant to gas
(Propane/LP or Natural Gas).
Before installing heater, make sure you have
the items listed below:
• external regulator for propane/LP unit only
(supplied by installer)
• piping (check local codes)
• sealant (resistant to natural gas and pro-
pane/LP gas)
• equipment shutoff valve*
• test gauge connection*
• sediment trap
• tee joint
• pipe wrench
• exible gas hose (check local codes)
* A CSA design-certied equipment shutoff
valve with 1/8" NPT tap is an acceptable al-
ternative to test gauge connection. Purchase
the optional CSA design certied equipment
shutoff valve from your dealer.
WARNING: A qualied ser-
vice technician must connect
heater to gas supply. Follow all
local codes.
WARNING: This appliance
requires a 3/8" NPT (National
Pipe Thread) inlet connection to
the pressure regulator.
WARNING: Do not over-
tighten gas connections.
WARNING: For natural gas,
Never connect heater to private
(non-utility) gas wells. This gas
is commonly known as wellhead
gas.
CAUTION: For propane/
LP gas, never connect heater
directly to the gas supply. This
heater requires an external regu-
lator (not supplied). Install the
external regulator between the
heater and propane/LP supply.
Gas supplier provides external
regulator for natural gas. The
installer provides the external
regulator for propane/LP gas.
CAUTION: Use only new,
black iron or steel pipe. Inter-
nally tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to heater. If
pipe is too small, undue loss of
pressure will occur.

www.usaprocom.com 200020-01A14
INSTALLATION
Figure 8 - Gas Connection
* Purchase the optional CSA design-certied equipment
shutoff valve from your dealer.
Typical Inlet Pipe Diameters
Use 3/8" black iron pipe or greater. Installa-
tion must include an equipment shutoff valve,
union, and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up.
NPT tap must be upstream from heater (see
Figure 8).
IMPORTANT: Install an equipment shutoff
valve in an accessible location. The equip-
ment shutoff valve is for turning on or shutting
off the gas to the appliance.
For propane/LP installations, apply pipe
joint sealant lightly to male threads. This will
prevent excess sealant from going into pipe.
Excess sealant in pipe could result in clogged
heater valves.
For propane/LP gas, the installer must supply
an external regulator. The external regulator
will reduce incoming gas pressure. You must
Figure 9 - External Regulator
with Vent Pointing Down
External
Regulator with
Vent Pointing
Down
Propane/LP
Supply Tank
Equipment
Shutoff Valve
Ground
Joint Union
3/8" NPT
Pipe Nipple
Tee Joint
Reducer
Bushing to
1/8" NPT
1/8" NPT
Plug Tap
Test Gauge
Connection*
Sediment
Trap
Tee Joint
Pipe Nipple
Gap
3" Minimum
reduce incoming gas pressure to between 11"
and 14" of water. If you do not reduce incom-
ing gas pressure, heater regulator damage
could occur. Install external regulator with
the vent pointing down as shown in Figure 9.
Pointing the vent down protects it from freez-
ing rain or sleet.
Install sediment trap in supply line as shown
in Figure 8. Place sediment trap where it is
within reach for cleaning. Place sediment trap
where trapped matter is not likely to freeze.
A sediment trap traps moisture and contami-
nants. This keeps them from going into heater
controls. If sediment trap is not installed or is
installed wrong, heater may not run properly.
WARNING: Test all gas piping
and connections for leaks after
installing or servicing. Correct
all leaks at once (see page 15).
Natural Gas
From Gas Meter
(5" W.C.** to
10.5" W.C.
Pressure)
Propane/LP
From External
Regulator
(11" W.C.**
to 14" W.C.
Pressure)

www.usaprocom.com 15200020-01A
INSTALLATION
Figure 10 - Equipment Shutoff Valve
CHECKING GAS CONNECTIONS
Open
Closed
Equipment
Shutoff Valve
PRESSURE TESTING HEATER GAS
CONNECTIONS
1. Open equipment shutoff valve (see Fig-
ure 10).
2. Open main gas valve located on or near
gas meter for natural gas or open pro-
pane/LP supply tank valve.
3. Make sure control knob of heater is in the
OFF position.
4. Check all joints from equipment shutoff
valve to control valve (see Figure 11 or 12).
Apply a noncorrosive leak detection uid
to all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light heater (see Lighting Instructions on
page 20). Check all other internal joints
for leaks.
7. Turn off heater (see To Turn Off Gas Ap-
pliance, page 19 or 21).
Control Valve
Location
Control Valve
Location
Equipment
Shutoff Valve
Equipment Shutoff Valve
External Regulator
Propane/LP
Supply Tank
Figure 11 - Checking Gas Joints for
Propane/LP Gas
Figure 12 - Checking Gas Joints for
Natural Gas
Gas Meter
WARNING: Test all gas piping
and connections, internal and
external to unit, for leaks after
installing or servicing. Correct
all leaks at once.
WARNING: Never use an open
ame to check for a leak. Apply a
noncorrosive leak detection uid
to all joints. If bubbles form, there
is a leak. Correct all leaks at once.
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1. Disconnect heater with its appliance main
gas valve (control valve) and equipment
shutoff valve from gas supply piping sys-
tem. Pressures in excess of 1/2 PSIG will
damage heater regulator.
2. Cap off open end of gas pipe where equip-
ment shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
4. Check all joints of gas supply piping sys-
tem. Apply noncorrosive leak detection
uid to all joints. If bubbles form, there
may be a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff
valve to gas supply. Check reconnected
ttings for leaks.
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 10).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
3. Check all joints from gas meter to equip-
ment shutoff valve for natural gas or
propane/LP supply to equipment shutoff
valve for propane/LP (see Figure 11 or 12).
Apply a noncorrosive leak detection uid
to all joints. Bubbles forming show a leak.
4. Correct all leaks at once.

www.usaprocom.com 200020-01A16
INSTALLATION
INSTALLING LOGS
WARNING: Failure to posi-
tion the parts in accordance
with these diagrams or failure
to use only parts specically
approved with this heater may
result in property damage or
personal injury.
CAUTION: After installation
and periodically thereafter,
check to ensure that no yellow
ame comes in contact with any
log. With the heater set to High,
check to see if yellow ames
contact any log. If so, reposi-
tion logs according to the log
installation instructions in this
manual. Yellow ames contact-
ing logs will create soot.
It is very important to install the
logs exactly as instructed. Do
not modify logs. Use only logs
supplied with heater. Each log
is marked with a number. This
number will help you to identify
the logs when installing. After
installing logs, add decorative
cinders around the grate base,
do not place any decorative
cinders on logs or burner.
1. Install pins on log #1 into the two slots
in the bracket attached to rear wall (see
Figure 13).
2. Install pins on log #2 into the two slots in
left side of the middle bracket (see Figure
13 and Figure 14).
3. Install pins on log #3 into the two slots
in right side of the middle bracket (see
Figure 13 and Figure 14).
4. Install pins on log #4 onto the two slots
in the front bracket (see Figure 14 and
Figure 15, page 17).
5. Insert the recessed hole on the bottom of
log #5 onto the pin on log #2 (see Figures
15 and 16, page 17).
Figure 13 - Installing Log #1
Figure 14 - Installing Logs #2 and #3
6. Insert the pin on log #6 into the hole on
log #3 (see Figures 15 and 16, page 17).
IMPORTANT: Make sure logs do not cover
any burner ports. It is very important to install
the logs exactly as instructed. Do not modify
logs. Use only logs supplied with heater.
Slots in Rear Plate
Log #1
Log #2 Log #3
Slots for Log #2
Slots for Log #4
Slots for Log #3

www.usaprocom.com 17200020-01A
INSTALLATION
Figure 15 - Installing Log #4 Figure 16 - Installing Log #5 and #6
Pin for Log #5 Log #5
Hole for Log #6 Log #6
Log #4
AA
AA
AA
AAA
AAA
AA
REMOTE OFF
ON
LEARN
INSTALLING BATTERIES
CAUTION: Do not mix old and
new batteries. Do not mix alka-
line, standard (carbon - zinc), or
rechargeable (nickel - cadmium)
batteries. Do not dispose of
batteries in re, batteries may
explode or leak.
• Batteries are included.
• Remove batteries when depleted.
• Install/replace the batteries according to the
type and quantity stated in table below.
• Do not mix old and new batteries. New bat-
teries should be the same brand for best
results.
• Be sure to observe proper polarity (+/-)
when installing or replacing the batteries.
Damage due to improper battery installa-
tion may void the warranty on the product.
• For remote control systems, maximize bat-
tery life by turning off the receiver when it
is not in use.
• For long periods of non-operation, remove
batteries from all components for safety.
Component Type of Battery Qty.
Ignitor AAA 1
Remote Control AAA 2 or 3*
Remote Receiver AA 4
*Note: Quantity depends on model of remote
control.
Figure 18 - Installing Batteries in Remote
Control and Receiver
Receiver
Remote Control
(Transmitter)
Ignitor
Unscrew ignitor cap and install a AAA battery
with the + pointing out. Replace cap.
Figure 17 - Installing Battery in Ignitor
AAA
Battery
Positive
UP
Receiver and Remote Control
Batteries are required in both the Remote
Control (Transmitter) (2 AAA size) and Re-
ceiver (4 AA size) (see Figure 18).
Note: Be sure batteries are placed correctly.
Reversing the batteries can cause damage to
the receiver and remote. Replace all batteries
on a yearly basis or sooner.

www.usaprocom.com 200020-01A18
OPERATION
WARNING: If you do not fol-
low these instructions exactly,
a re or explosion may result
causing property damage, per-
sonal injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the
pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn
by hand, don’t try to repair it, call a
qualied service technician. Force or
attempted repair may result in a re or
explosion.
D. Do not use this appliance if any part
has been under water. Immediately call
a qualied service technician to inspect
the appliance and to replace any part of
the control system and any gas control
which has been under water.
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: You must oper-
ate this heater with the screen
in place. Make sure screen is
installed before running heater.
NOTICE: During initial operation of
new heater, burning logs will give
off a paper-burning smell. Orange
ame will also be present. Open
damper or window to vent smell.
This will only last a few hours.
1. STOP! Read the safety information above.
2. Open screen.
3. Make sure equipment shutoff valve is fully
open.
4. Turn control knob clockwise to the
OFF position (see Figure 19).
5. Wait ve (5) minutes to clear out any gas.
Then smell for gas around heater and
near the oor. If you smell gas, STOP!
Follow "B" in the safety information above.
If you do not smell gas, go to the next step.
6. Turn control knob counterclockwise
to the PILOT position. Press in control
knob for ve (5) seconds.
Note: The rst time that the heater is
operated after connecting the gas supply,
the control knob should be pressed for
about thirty (30) seconds. This will allow
air to bleed from the gas system. If pilot
does not stay lit, refer to Troubleshooting,
pages 27 though 29. Also contact a quali-
ed service technician or gas supplier for
repairs. Until repairs are made, light pilot
with match.
• If control knob does not pop up when
released, contact a qualified service
technician or gas supplier for repairs.
MODELS FBD400TCC-M-HC/MO
LIGHTING INSTRUCTIONS
Ignitor
ON/OFF
Switch
Control Knob
Figure 19 - Heater Control Locations

www.usaprocom.com 19200020-01A
7. With control knob pressed in, push
down and release ignitor button. This
will light pilot. The pilot is attached to
the rear of the burner. If needed, keep
pressing ignitor button until pilot lights.
Note: If pilot does not stay lit, refer to
Troubleshooting, pages 27 though 29.
Also contact a qualied service technician
or gas supplier for repairs. Until repairs
are made, light pilot with match. To light
pilot with match, see Manual Lighting
Procedure.
8. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
Note: If pilot goes out, repeat steps 5
through 8. This heater has a safety inter-
lock system. Wait one (1) minute before
lighting pilot again.
9. Turn control knob counterclockwise
to the desired heating level. The main
burner should light. Set control knob
between High (5) and Low (1).
OPERATION
Note: Please wait one minute after shut-
ting off heater to allow the control valve
to reset before starting again.
10. Make sure heater screen is in place before
operating heater.
11. If heater will not operate, follow the in-
structions To Turn Off Gas To Appliance,
and call your service technical or gas
supplier.
CAUTION: Do not try to ad-
just heating levels by using the
equipment shutoff valve.
WARNING: If input gas
type is NG, make sure NG pilot
burner ignites. If input gas type
is LP, make sure LP pilot burner
ignites.
Shutting Off Heater
Turn control knob clockwise to the
OFF position.
Shutting Off Burner Only (pilot
stays lit)
Turn control knob clockwise to the
PILOT position.
1. Open screen.
2. Follow steps 1 through 8 under Lighting
Instructions, page 18.
3. With control knob in the PILOT position,
strike a match, and hold near pilot. Press
in control knob; pilot should light.
4. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
5. Make sure the heater screen is in place
before operating heater.
TO TURN OFF GAS TO APPLIANCE
MANUAL LIGHTING PROCEDURE
The thermostat sensing bulb measures the
temperature (depending on housing con-
struction). The thermostatic control used on
this model differs from standard thermostats.
Standard thermostats simply turn the burner
on and off. The thermostat used on this heater
senses the room temperature. At times the
room may exceed the set temperature. If so,
the burner will shut off. The burner will cycle
back on when room temperature drops below
the set temperature. The control knob can
be set to any comfort level between High (5)
and Low (1).
THERMOSTATIC CONTROL OPERATION

www.usaprocom.com 200020-01A20
OPERATION
MODELS FBD400RTCC-M-HC/MO
LIGHTING INSTRUCTIONS
WARNING: You must oper-
ate this heater with the screen
in place. Make sure screen is
installed before running heater.
NOTICE: During initial operation of
new heater, burning logs will give
off a paper-burning smell. Orange
ame will also be present. Open
damper or window to vent smell.
This will only last a few hours.
1. STOP! Read the safety information, page
18.
2. Open screen.
3. Make sure equipment shutoff valve is fully
open.
4. Be sure the slide switch on the front of the
receiver box is in the REMOTE position.
5. Push in control knob slightly and turn
clockwise to the OFF position (see
Figure 20).
6. Wait ve (5) minutes to clear out any gas.
Then smell for gas around heater and near
the oor. If you smell gas, STOP! Follow
"B" in the safety information, page 18. If
you do not smell gas, go to the next step.
7. Push in control knob slightly and turn coun-
terclockwise to the PILOT position.
Press in control knob for ve (5) seconds.
Note: The rst time that the heater is
operated after connecting the gas supply,
the control knob should be pressed for
about thirty (30) seconds. This will allow
air to bleed from the gas system. If pilot
does not stay lit, refer to Troubleshooting,
pages 27 though 29. Also contact a quali-
ed service technician or gas supplier for
repairs. Until repairs are made, light pilot
with match.
• If control knob does not pop up when
released, contact a qualified service
technician or gas supplier for repairs.
8. With control knob pressed in, push
down and release ignitor button. This
will light pilot. The pilot is attached to
the rear of the burner. If needed, keep
pressing ignitor button until pilot lights.
Note: If pilot does not stay lit, refer to
Troubleshooting, pages 27 though 29.
Also contact a qualied service technician
or gas supplier for repairs. Until repairs
are made, light pilot with match. To light
pilot with match, see Manual Lighting
Procedure, page 21.
9. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
Note: If pilot goes out, repeat steps 7
through 11. This heater has a safety inter-
lock system. Wait one (1) minute before
lighting pilot again.
10. Turn control knob counterclockwise
to the ON position. The main burner
should light.
Note: Please wait one minute after shut-
ting off heater to allow the control valve
to reset before starting again.
11. Press the LEARN button on the front of
the remote receiver box until you hear a
beep (see page 21).
12. Press teh ON button on the remote control
to light the burner. (This will also "learn"
or program the remote and receiver.)
Note: If the remote control is lost or dam-
aged, the slide switch on the receiver can
be used to operate the heater.
13. Make sure heater screen is in place before
operating heater.
14. If heater will not operate, follow the in-
structions To Turn Off Gas To Appliance,
and call your service technical or gas
supplier.
Ignitor Control
Knob
Remote
Receiver
Figure 20 - Heater Control Locations