Procom FBD28T User manual

CAUTION - FOR YOUR SAFETY
VENT FREE GAS FIREPLACE INSERT
MODEL #FBD28T
WARNING:This appliance is equipped
for (Natural and Propane) gas. Field
conversion is not permitted other than
between natural or propane gases.
PC-FB28D653-1203
This appliance may be installed in an aftermarket, permanently located, manufactured
(mobile) home, where not prohibited by local codes. This appliance is only for use with
propane or natural gas. This appliance is equipped with a simple means to switch
between propane and natural gas. Field conversion by any other means including the
use of a kit is not permitted.
This is an unvented gas-red heater. It uses air (oxygen) from the room in which it is
installed. Provisions for adequate combustion and ventilation air must be provided.
Refer to Air For Combustion and Ventilation section on page 7 of this manual.
INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual
for future reference.
Questions about installation, operation, or troubleshooting? Before returning to your retailer, contact our
customer service department at 1-877-886-5989, 8:00 a.m.- 4:30p.m., EST, Monday-Friday or e-mail
[email protected].
WARNING: IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED
EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY
DAMAGE, PERSONAL INJURY, OR LOSS OF LIFE.
– Do not store or use gasoline or other ammable vapors and liquids in vicinity of
this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
– Installation and service must be performed by a qualied installer, service agency
or the gas supplier.

2
TABLE OF CONTENTS
Important Safety Information................................................................................................................................................................3
Product Features..................................................................................................................................................................................5
Air For Combustion and Ventilation......................................................................................................................................................7
Installation ..........................................................................................................................................................................................10
Installing Logs.....................................................................................................................................................................................17
Operation............................................................................................................................................................................................18
Care & Maintenance...........................................................................................................................................................................21
Troubleshooting..................................................................................................................................................................................22
Replacement Parts.............................................................................................................................................................................24
WARNING: Read the installation & operation instructions before using this appliance.
IMPORTANT: Read instructions and warnings carefully before starting installation. Failure to follow these instructions may result in
a possible re hazard and will void the warranty.
PRODUCT SPECIFICATIONS
Model #FBD28T VENT FREE GAS FIREPLACE INSERT
Input Rating 26,000 BTU/Hr 26,000 BTU/Hr
Gas Type Natural LP/Propane
Ignition Piezo/Automatic Piezo/Automatic
Manifold Pressure 4 in. W.C. 9 in. W.C.
Inlet Gas Pressure (*For purpose of inlet adjustment)
Maximum 10.5 in 14 in
Minimum 5 in 11 in
Dimension, inches (W x H x D)
Heater 29.1 in. x 23.9 in. x13.9 in.
Carton 30.9 in. x26.9 in. x14.8 in.
Weight, lbs
Stove 47.6
Shipping 55.7

3
IMPORTANT SAFETY INFORMATION
IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate, or service this heater. Improper
use of this heater can cause serious injury or death from burns, re, explosion, electrical shock, and carbon monoxide poisoning.
Only a qualied installer, service agent, or local gas supplier may install and service this product.
WARNING: Do not store or use gasoline or other ammable vapors or liquids in the vicinity of this or any other appliance.
WARNING: This appliance can be used with propane or natural gas. It is shipped from the factory adjusted for use with
propane.
CARBON MONOXIDE POISONING: Early signs of carbon monoxide poisoning resemble the u with headaches, dizziness, or
nausea. If you have these signs, the heater may not be working properly. Get fresh air immediately! Have heater serviced. Some
people are more affected by carbon monoxide than others. These include pregnant women, people with heart or lung disease, people
who are anemic, those under the inuence of alcohol, and those living in high altitudes.
NATURAL AND PROPANE/LP GAS: Natural and Propane/LP gases are odorless. An odor-making agent is added to the gas. The
odor helps you detect a gas leak. However, the odor added to the gas can fade. Gas may be present even though no odor exists.
Make certain you read and understand all warnings. Keep this manual for reference. It is your guide to operating this heater safely.
WARNING: Any change to this replace or its controls can be dangerous.
WARNING: Do not allow fans to blow directly into replace. Avoid any drafts that alter burner ame patterns.
WARNING: Do not use a blower insert, heat exchange insert or other accessory not approved for use with this heater.
Due to high temperatures, the appliance should be located out of trafc and away from furniture and draperies. Do not place
clothing or other ammable material on or near the appliance. Never place any objects in the heater. Heater becomes very hot when
running. Keep children and adults away from hot surfaces to avoid burns or clothing ignition. Fireplace will remain hot for a time after
shutdown. Allow surfaces to cool before touching. Carefully supervise young children when they are in the room with the heater.
You must operate this heater with screen in place. Keep the heater area clear and free from combustible materials, gasoline, and
other ammable vapors and liquids.
1. Do not place Propane/LP supply tank(s) inside any structure. Propane/LP supply tank(s) must be placed outdoors.
2. This heater needs fresh air ventilation to run properly. This heater has an Oxygen Depletion Sensing (ODS) safety shut-off
system. The ODS shuts down the heater if not enough fresh air is available. See Air for Combustion and Ventilation, pages 8
through 10. If heater keeps shutting off, see Troubleshooting, pages 22 through 23.
3. Keep all air openings in front and bottom of heater clear and free of debris. This will ensure enough air for proper combustion.
4. If heater shuts off, do not relight until you provide fresh, outside air. If heater keeps shutting off, have it serviced.
5. Do not run heater:
• Where ammable liquids or vapors are used or stored.
• Under dusty conditions.
6. Before using furniture polish, wax, carpet cleaner, or similar products, turn heater off. If heated, the vapors from these products
may create a white powder residue within burner box or on adjacent walls or furniture.
7. Always run heater with control knob at PILOT or ON locked positions. Never set control knob between locked positions. Poor
combustion and higher levels of carbon monoxide may result.

4
8. Do not use heater if any part has been under water. Immediately call a qualied service technician to inspect the room
heater and to replace any part of the control system and any gas control which has been under water.
9. Turn off and unplug heater and let cool before servicing. Only a qualied service person should service and repair heater.
10. Operating heater above elevations of 4,500 feet could cause pilot outage.
11. To prevent performance problems, do not use propane/LP fuel tank of less than 100 lb. capacity.
12. This heater should not be installed in a bedroom or bathroom.
13. Do not use this heater as a wood-burning heater. Use only the logs provided with the heater.
14. To prevent sooting, follow the instructions in Care and Maintenance (page 21).
15. Do not add extra logs or ornaments such as pine cones, vermiculite, or rock wool. Using these added items can cause
sooting. Do not add lava rock around base. Rock and debris could fall into the control area of heater. After servicing,
always replace screen before operating heater.
16. This heater is designed to be smokeless. If logs ever appear to smoke, turn off heater and call a qualied service person.
Note: During initial operation, slight smoking could occur due to log curing and the heater burning manufacturing residues.
QUALIFIED INSTALLING AGENCY
Only a qualied agency should perform installation and replacement of gas piping, gas utilization equipment or accessories, and
repair and servicing of equipment. The term “qualied agency” means any individual, rm, corporation, or company that either in
person or through a representative is engaged in and is responsible for:
a) Installing, testing, or replacing gas piping or
b) Connecting, installing, testing, repairing, or servicing equipment; that is experienced in such work; that is familiar with all
precautions required; and that has complied with all the requirement of the authority having jurisdiction.

5
SAFETY PILOT
This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS/pilot shuts off the heater if there
is not enough fresh air.
PIEZO IGNITION SYSTEM
This heater is equipped with an electronic piezo control system. This system requires one (1) AAA battery (provided).
THERMOSTAT HEAT CONTROL
The control automatically cycles the burner on and off to maintain a desired room temperature. See page 19.
2 GAS OPTIONS CAPABLE
Your heater is equipped to operate on either propane or natural gas. The heater is shipped from the factory ready for connecting
to propane. The heater can easily be changed to natural gas by having your qualied installer follow the instructions on page
15 and the markings on the heater.
State of Massachusetts: The installation must be made by a licensed plumber or gas tter in the Commonwealth of
Massachusetts. Sellers of unvented propane or natural gas-red supplemental room heaters shall provide to each
purchaser a copy of 527 CMR 30 upon sale of the unit.
In the State of Massachusetts, unvented propane or natural gas-red space heaters shall be prohibited in bedrooms
and bathrooms.
In the State of Massachusetts the gas cock must be a T-handle type. The State of Massachusetts requires
that a exible appliance connector cannot exceed three feet in length.
Install and use heater with care. Follow all codes. In the absence of local codes, use the latest edition of The National Fuel Gas
Code, ANSI Z223.1, also known as NFPA 54*.
*Available from:
American National Standard Institute, Inc National Fire Protection Association, Inc.
1430 Broadway 1 Batterymarch Park
New York, NY 10018 Quincy, MA 02269-9101
This heater is designed for vent-free operation. State and local codes in some areas prohibit the use of vent-free heaters.
LOCAL CODES
PRODUCT FEATURES

6
1. Remove top inner pack.
2. Tilt carton so that heater is upright.
3. Remove protective side packaging.
4. Slide heater out of carton.
5. Remove protective plastic wrap.
6. Hold the screen, lift, and pull forward.
7. Remove log set by cutting plastic ties.
8. Carefully unwrap log.
9. Check for any shipping damage. If heater or log is damaged, promptly inform your dealer where you bought the heater.
10. Remove four screws and two bottoms of angle iron.
PRODUCT IDENTIFICATION
WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM HEATERS
Water vapor is a by-product of gas combustion. An unvented room heater produces approximately one (1) ounce (30 mL) of
water for every 1,000 BTUs (.3 kw) of gas input per hour. An unvented room heater is recommended as a supplemental heater
(a room) rather than a primary heat source (an entire house). In most supplemental heat applications, the water vapor does
not create a problem. In most applications, the water vapor enhances the low humidity atmosphere experienced during cold
weather.
The following steps will help ensure that water vapor does not become a problem:
1. Be sure the heater is the proper size for the application, including adequate combustion air and circulation air.
2. If there is high humidity, a dehumidier may be used to help lower the water vapor content of the air.
3. Do not use an unvented room heater as the primary heat source.
Fig. 1
UNPACKING
Hood
Screen
Logs
Heater Controls
(Behind Panel)
Angle Iron
Screw

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AIR FOR COMBUSTION AND VENTILATION
WARNING: If the area in which the heater may be operated does not meet the required volume for indoor combustion air,
combustion and ventilation air shall be provided by one of the methods described in the National Fuel Gas Code,
ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or applicable local codes.
PRODUCING ADEQUATE VENTILATION
All spaces in homes fall into one of the three following ventilation classications:
1. Unusually Tight Construction
2. Unconned Space
3. Conned Space
The information on pages 8 through 9 will help you classify your space and provide adequate ventilation.
Conned and Unconned Space
A conned space is a space whose volume is less than 50 cu. ft. per 1,000 BTU/hr (4.8 m^3 per kw) of the aggregate input rating of
all appliances installed in that space and an unconned space as a space whose volume is not less than 50 cu. ft. per 1,000 BTU/
hr (4.8 m^3 per kw) of the aggregate input rating of all appliances installed in that space. Rooms connecting directly with the space
in which the appliances are installed*, through openings not furnished with doors, are considered a part of the unconned space.
This heater shall not be installed in a conned space or unusually tight construction unless provisions are provided for adequate
combustion and ventilation air.
* Adjoining rooms are connecting only if there are door-less passageways or ventilation grills between them
Unusually Tight Construction
The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation. However, in buildings of
unusually tight construction, you must provide additional fresh air.
Unusually tight construction is dened as construction where:
a) walls and ceilings exposed to the outside atmosphere have a continuous water vapor retarder with a rating of one perm (6x10-
11kg per pa-sec-m2) or less with openings gasket or sealed and
b) weather stripping has been added on windows that can be opened and on doors and
c) caulking or sealants are applied to areas such as joints around window and door frames, between sole plates and oors,
between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical, and gas lines, and at other openings.
If your home meets all of the three criteria above, you must provide additional fresh air.
See “Ventilation Air From Outdoors” (page 9). If your home does not meet all of the three criteria above, proceed to “Determining
Fresh-Air Flow For Heater Location”.

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DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION
Determining if You Have a Conned or Unconned Space
Use this worksheet to determine if you have a conned or unconned space.
Space: Includes the room in which you will install heater plus any adjoining rooms with door-less passageways or ventilation
grills between the rooms.
1. Determine the volume of the space Length × Width × Height = cu. ft. (volume of space)
Example: Space size 20 ft. (length) × 16 ft.(width) × 8 ft. (ceiling height) = 2560 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these rooms to the total volume
of the space.
2. Divide the space volume by 50 cu. ft. to determine the maximum BTU/hr the space can support.
_______ (volume of space) ÷ 50 cu. ft.= (Maximum BTU/hr the space can support)
Example: 2560 cu. ft. (volume of space) ÷ 50 cu. ft. = 51.2 or 51,200 (maximum BTU/hr the space can support)
3. Add the BTU/hr of all fuel burning appliances in the space.
Vent-free heater ________ BTU/hr
Gas water heater* _______BTU/hr
Gas furnace ___________ BTU/hr
Vented gas heater _______BTU/hr Example:
Gas heater logs ________ BTU/hr Gas water heater 30,000 BTU/hr
Other gas appliances*+ ___BTU/hr Vent-free heater +26,000 BTU/hr
Total =________________ BTU/hr Total =56,000 BTU/hr
*Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and vents to the outdoors.
4. Compare the maximum BTU/hr the space can support with the actual amount of BTU/hr used.
_______ BTU/hr (maximum the space can support)
_______ BTU/hr (actual amount of BTU/hr used).
Example : 51,200 BTU/hr (maximum the space can support)
56,000 BTU/hr (actual amount of BTU/hr used)
The space in the above example is a conned space because the actual BTU/hr used is more than the maximum BTU/hr the
space can support.
You must provide additional fresh air. Your options are as follows:
a) Rework worksheet, adding the space of an adjoining room. If the extra space provides an unconned space, remove door to
adjoining room or add ventilation grills between rooms. See “Ventilation Air From Inside Building,” page 9.
b) Vent room directly to the outdoors. See “Ventilation Air From Outdoors”, Page 9.
c) Install a lower BTU/hr heater if lower BTU/hr size makes room unconned. If the actual BTU/hr used is less than the
maximum BTU/hr the space can support, the space is an unconned space. You will need no additional fresh air ventilation.
.

9
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or duct. You
must provide two permanent openings: one within 12 inches
of the ceiling and one within 12 inches of the oor. Connect
these items directly to the outdoors or spaces open to the
outdoors. These spaces include attics and crawl spaces.
Follow the National Fuel Gas Code NFPA 54/ANS Z223.1.
Air for Combustion and Ventilation for required size
of ventilation grills or ducts.
Ventilation Air From Inside Building
This fresh air would come from adjoining unconned space.
When ventilating to an adjoining unconned space, you must
provide two permanent openings: one within 12 inches of the
wall connecting the two spaces (see options 1 and 2,
Fig. 2). You can also remove door into adjoining room (see
option 3, Fig. 2). Follow the National Fuel Gas Code NFPA 54/
ANS Z223.1. Air for Combustion and Ventilation for required
size of ventilation grills or ducts.
IMPORTANT: Do not provide openings for inlet or
outlet air into attic if attic has a thermostat-controlled
power vent. Heated air entering the attic will activate
the power vent. Rework worksheet, adding the space of
the adjoining unconned space. The combined spaces
must have enough fresh air to supply all appliances in
both spaces.
Fig. 2 - Ventilation Air from Inside Building
Fig. 3 - Ventilation Air from Outdoors

10
Fig. 4 - Minimum Clearance to Wall and Ceiling
INSTALLATION
NOTICE: This heater is intended for use as supplemental heat. Use this heater along with your primary heating system. Do
not install this heater as your primary heat source. If you have a central heating system, you may run system’s circulating
blower while using heater. This will help circulate the heat throughout the house.
WARNING: A qualied technician must install heater. Follow all local codes.
WARNING: Never install the heater:
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture, clothing, or other ammable objects are less than 42 inches from the front, top or sides of the
heater.
• in high trafc areas
• in windy or drafty areas
CAUTION: This heater creates warm air currents. These currents move heat to wall surfaces next to heater. Installing heater
next to vinyl or cloth wall coverings or operating heater where impurities (such as tobacco smoke, aromatic candles, cleaning
uids, oil or kerosene lamps, etc.) in the air exist, may cause walls to discolor.
WARNING: Maintain the minimum clearances. If you can, provide greater clearances from oor, ceiling and adjoining side
and back walls.
IMPORTANT: Vent-free heaters add moisture to the air. Although this is benecial, installing heater in rooms without enough
ventilation air may cause mildew to form from too much moisture. See Air for Combustion and Ventilation, pages 7 through 8.
CHECK GAS TYPE
Use only the type of gas indicated on the plate. If your gas supply cannot meet that requirement, do not install heater.
CLEARANCES TO COMBUSTIBLES
Carefully follow the instructions below. This heater is a wall mount unit designed to sit directly on the oor or on a mantel base.
IMPORTANT: You must maintain minimum wall and ceiling clearances during installation. The minimum clearances are shown in
Fig. 4. Measure from outermost point of heater.
Minimum Wall and Ceiling Clearances (see Fig. 4)
A. Clearances from outermost point of heater to any
combustible side wall should not be less than 6
inches.
B. Clearances from the heater to the ceiling should
not be less than 36 inches.
36 in
Minimum
Ceiling
6 in
Minimum
Front View
Side Wall
Side Wall
6 in
Minimum

11
BUILT-IN FIREPLACE INSTALLATION
Built-in installation of this replace involves installing
replace into a framed-in enclosure. This makes the front
of the replace ush with wall. If installing a built-in mantel
above the replace, you must follow the clearances shown
in Fig. 5. Follow the instructions
NOTICE: Surface temperatures of adjacent walls and
mantels become hot during operation. Walls and
mantels above the replace may become hot to the
touch. If installed properly, these temperatures meet
the requirement of the national product standard.
Follow all minimum clearances shown in this manual.
See Fig. 6.
1. Frame in rough opening. Use dimensions shown in Fig. 7
for the rough opening. If installing in a corner, use
dimensions shown in Fig. 8 for the rough opening. The
height is 26 1/2 -in., which is the same as the wall
opening above.
2. Carefully set replace in front of rough opening with back
of replace inside wall opening.
3. Attach gas line to replace gas regulator. See "Connecting
to Gas Supply," page 13.
4. Check all gas connections for leaks. See “Checking Gas
Connections,” page 16.
Fig. 7 - Rough Opening for Installing in Wall
Fig. 5 - Clearance to Combustibles
Fig. 6
NOTE: When heater is installed directly on carpeting, tile or other combustible material, other than wood ooring, the heater
must be installed on a metal or wood panel extending the full width and depth of the heater.
Note All vertical
measurements are
from top of replace
opening to bottom
of mantel shelf. All
measurements are
in inches.
Side of
Firebox
Mantel Shelf
Note: Height of replace opening on facia to 23 ¼ inches
3/4 in. Clearance to facia
1 3/8 in. Clearance to Sides, Back and Top

12
Fig. 8 - Rough Opening for Installing in Corner
IMPORTANT: When nishing your rebox, combustible
materials such as wall board, gypsum board, sheet rock,
drywall, plywood, etc, must have ½ -in. clearance to the sides
and top of the rebox. Combustible materials should never
overlap the rebox front.
WARNING: Do not allow any combustible materials to
overlap the rebox front.
WARNING: Do not allow combustible or noncombustible
materials to cover any necessary openings like louvered
slots.
WARNING: Never modify or cover the louvered slots on
the front of the rebox.
Step 1
Step 3
Step 2
Fig 9
Remove two
screws on top
rebox panel
Insert three
screws on
hood
Assembling Hood
CAUTION: Do not operate replace without hood in place.
1. Fireplace hood is positioned on top of shipping inner pack.
2. Remove top of rebox by unscrewing two screws located
on each end. Insert the hood along the upper side of the
heat insulation board (see Fig. 9). Attach the hood with
3 screws. Re-attach the rebox top by re-inserting the two
screws.

13
CONNECTING TO GAS SUPPLY
WARNING: A qualied technician must connect heater to gas supply. Follow all local codes.
WARNING: This appliance requires a 3/8 in. NPT inlet connection to pressure regulator (see Fig. 10).
CAUTION: Never connect heater directly to the gas supply. This heater requires an external regulator (not supplied). The
external regulator between the gas supply and heater must be installed. Gas supplier provides external regulator for natural gas.
INSTALLATION ITEMS NEEDED (Not Supplied0
Before installing heater, make sure you have the items listed below.
• piping (check local codes) sealant
• (resistant to propane/LP gas)
• equipment shutoff valve*
• test gauge connection**
• sediment trap
• tee joint
• pipe wrench
• exible gas hose (check local code)
A CSA design-certied equipment shutoff valve with 1/8 in. NPT tap is an acceptable alternative to test gauge connection.
Purchase the optional CSA design certied equipment shutoff valve from your dealer.
WARNING: Never connect heater to private (non-utility) gas wells. This gas is commonly known as wellhead gas.
The installer must supply an external regulator for liquid propane. The external regulator is provided by the gas supplier for
natural gas. The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11
and 14 inches of water column for propane and between 5 and 10.5 inches of water column for natural gas. If you do not reduce
incoming gas pressure, heater regulator damage could occur. Install external regulator with the vent pointing down as shown in
Fig. 11. Pointing the vent down protects it from freezing rain or sleet.
Fig 10 - Gas Regulator Location and Gas
Line Access Into Stove Cabinet Fig 11 - External Regulator With Vent Pointing Down
Gas Regulator
inlet connector
Propane/LP
Supply Tank
External
Regulator
Vent Pointing Down

14
CAUTION: Use only new black iron or steel pipe. Internally tinned copper tubing may be used in certain areas. Check
your local codes. Use pipe of ½ inch diameter or greater to allow proper volume gas to heater. If pipe is too small, loss of
pressure will occur. Installation must include an equipment shutoff valve, union, and plugged 1/8-inch NPT tap. Locate NPT
tap within reach for test gauge hook up. NPT tap must be upstream from heater (see Fig. 12).
IMPORTANT: Install equipment shutoff valve in an accessible location. The equipment shutoff valve is for turning on or shutting
off the gas to the appliance. Apply pipe joint sealant lightly to male threads. This will prevent excess sealant from going into pipe.
Excess sealant in pipe could result in clogged heater valves.
CAUTION: Use pipe joint sealant that is resistant to gas (PROPANE or NG). We recommend that you install a sediment trap
in a supply line as shown in Fig. 12. Locate sediment trap where it is within reach for cleaning and not likely to freeze.
Install in the piping system between fuel supply and heater. A sediment trap traps moisture and contaminants. This keeps
them from going into heater controls. If sediment trap is not installed or is installed incorrectly, heater may not run properly.
CAUTION: Avoid damage to regulator. Hold gas regulator with wrench when connecting into gas piping and/or ttings. NG
Models: 5 in. to 10.5 in. W.C. Gas supplier provides external regulator for Propane/LP gas.
*Purchase the optional CSA design-certied equipment shutoff valve from your dealer. See "Accessories".
** Minimum inlet pressure for purpose of input adjustment.
Fig 12 - Gas Connection
3 in. Minimum**
Test
Gauge
Connection *
Sediment
Trap
Tee Joint
Reducer
Bushing to
1/8 in NPT
1/8 in NPT
Plug Tap
Tee Joint
Pipe Nipple
Gap
3/8 in NPT
Pipe Nipple
Ground Joint
Union
Equipment
Shutoff
Valve
Inlet Pipe From Gas Meter
(11 in W. C. to 14 in W. C.
Pressure)

15
Fig. 15
Fig. 14
Fig. 13
Propane Gas
Natural Gas
Plug
CAUTION: Two gas line installations at the same time are prohibited. The access plate to the simple switching means shall not
be opened while the heater is in operation.
This appliance can be used with propane or natural gas. It is shipped from the factory adjusted for use with propane. Only a
qualied installer or service technician can perform gas selection and connecting to gas supply.
For changing from propane to natural gas supply
1. Remove bottom screw from cover plate, (see Figure. 13), and rotate to expose fuel selection device.
2. For NATURAL GAS, press in knob using a at screwdriver with a blade the width of a quarter and turn knob
clockwise until the knob locks into the NG position (see Figure. 14).
3. Rotate and close cover over fuel selection device and reinstall screw.
4. Remove steel or metal hex plug (with wrench provided) from natural gas inlet of regulator and install into LP inlet of
regulator, use thread sealant to assure there are no leaks.
For changing from natural gas supply to propane supply
1. Remove bottom screw from cover plate, (see Figure. 13), and rotate to expose fuel selection device.
2. For PROPANE GAS, press in knob using a at screwdriver with a blade the width of a quarter and turn knob
counterclockwise until the knob locks into the LP position (see Figure. 15). Fuel selection device must be
locked into either the LP position or the NG position.
3. Rotate and close cover over fuel selection device and reinstall screw.
4. Remove steel or metal hex plug from LP gas inlet of regulator and install into NG inlet of regulator, use thread sealant to
assure there are no leaks.
CAUTION: To avoid gas leakage at the inlet of regulator, a qualied installer or service technician must use
steel or metal hex plug with sealant.
WARNING: Do not attempt to access or change the setting of the fuel selection means
Access to and adjustment of the fuel selection means must only be performed by a qualied service person when
connecting this appliance to a specied fuel supply at the time of installation.
Change of the selector setting to other than the fuel type specied at the time of installation could damage this ap-
pliance and render it inoperable.
The instaler shall replace the access cover before completing the installation and operating this appliance.
Plug
Natural Gas
Propane Gas

16
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping and connections for leaks after installing or servicing. Correct all leaks immediately.
WARNING: Never use an open ame to check for a leak. Apply a mixture of liquid soap and water to all joints. If bubbles
form, there may be a leak. Correct all leaks immediately.
Pressure Testing Gas Supply Piping System
Test Pressures In Excess Of 1/2 PSIG ( 3.5kPa )
1. Disconnect heater with its appliance main gas valve (control valve) and equipment shutoff valve from gas supply piping
system. Pressures in excess of 1/2 PSIG will damage heater regulator.
2. Cap off open end of gas pipe where equipment shutoff valve was connected.
3. Pressurize supply piping system by either using compressed air or opening gas supply tank valve.
4. Check all joints of gas supply piping system. Apply mixture of liquid soap and water to gas joints. If bubbles form, there may
be a leak.
5. Correct all leaks immediately.
6. Reconnect heater and equipment shutoff valve to gas supply. Check reconnected ttings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Fig. 16).
2. Pressure supply piping system by either using compressed air or opening gas supply tank valve.
3. Check all joints from gas meter to equipment shutoff valve (see Fig. 17). Apply mixture of liquid soap and water to gas joints.
If bubbles form, there may be a leak.
4. Correct all leaks immediately.
Pressure Testing Heater Gas Connections
1. Open equipment shutoff valve (see Fig. 16).
2. Open gas supply tank valve.
3. Make sure control knob of heater is in the OFF position.
4. Check all joints from equipment shutoff valve to control valve (Fig. 17). Apply mixture of liquid soap and water to gas joints.
If bubbles form, there may be a leak.
5. Light heater (see Operation, page 18). Check all other internal joints for leaks.
6. Turn off heater (see To "Turn Off Gas to Appliance," page 19).
Fig. 16 - Equipment Shut -off Valve Fig. 17 - Checking Gas Joints
Equipment
Shutoff Valve
Open
Closed
External
Regulator
Propane/LP
Supply Tank
Control Valve
Location
Equipment Shut Off Valve
Vent Pointing Down

17
INSTALLING LOGS
WARNING: Failure to position the parts
in accordance with these diagrams or failure
to use only parts specically approved with this heater may
result in property damage or personal injury.
CAUTION: After installation, and
periodically thereafter, check to ensure that no ame comes
in contact with any log. With the heater set to high, check to
see if ames
contact any log. If so, reposition logs
according to the log installation instructions
in this manual. Flames contacting logs will
create soot.
Fig. 18 - Installing Log Set
IMPORTANT: Make sure log does not cover any burner ports
(see Fig. 18). It is very important to install the logs exactly as
instructed. Do not modify logs. Use only logs supplied with
heater.
STEP 1: Install log 1 onto the two slots in middle plate
All logs
STEP 2: Install log 2 onto the two slots in left plate STEP 3: Install log 3 onto the two slots in right plate
STEP 4: Install the recessed hole on the bottom of log 4
onto the pin on log 1 and place on log 3.
STEP 5: Install the recessed hole on the bottom of log 5
onto the pin on log 1 and place on log 2.
Burner Ports Log Set

18
OPERATION
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a re or explosion may result causing property damage, personal
injury, or loss of life.
NOTICE: During initial operation of new heater, burning logs will give off a paper burning smell. Orange ame will also be
present. Open a window to vent smell. This will last only a few hours.
CAUTION: Do not try to adjust heating levels by using the equipment shutoff valve.
A. This appliance has a pilot which must be lit by the electronic ignitor. When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the oor because some gas is
heavier than air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
C. Use only your hand to push control. Never use tools. If the appliance does not operate, don’t try to repair it. Call a qualied
service technician or gas supplier. Forced or attempted repair may result in a re or explosion.
D. Do not use this appliance if any part has been under water. Immediately call a qualied service technician to inspect the
appliance and to replace any part of the control system and any gas control, which has been under water.
Note: Please wait one minute after shutting off replace to allow the control valve to reset before starting again.
LIGHTING INSTRUCTIONS
Unscrew ignitor cap and install a AAA battery with the + pointing out. Replace cap.
1. STOP! Read the safety information on page 18.
2. Warning: You must operate this heater with the screen in place. Make sure screen is installed before running heater.
3. Turn control knob clockwise to the OFF position, see Fig. 19, page 19.
4. Wait ve (5) minutes to clear out any gas. Then smell for gas around heater and near oor. If you smell gas, STOP! Follow
"B" in the safety information on Warnings plate. If you don't smell gas, go to the next step.
5. Turn control knob counterclockwise to the PILOT position. Keep control knob pressed in for ve (5) seconds. Note: You may
be running this heater for the rst time after hooking up to gas supply. If so, the control knob may need to be pressed in for
30 seconds. This will allow air to bleed from the gas system. If control knob does not pop up when released, contact a
qualied service person or gas supplier for repairs.
6. With control knob pressed in, push down and release ignitor button. This will light pilot.The pilot is attached to the rear of
the front burner. If needed, keep pressing ignitor button until pilot lights. Note: If pilot does not stay lit, contact a qualied
service person or gas supplier for repairs. Until repairs are made, light pilot with match.
7. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob. Note: If pilot goes
out, repeat steps 3 through 7. This heater has a safety interlock system. Wait one (1) minute before lighting pilot again.
8. WARNING: Make sure that while the input gas type is NG, pilot burner NG ignites; while the input type is LP, pilot burner LP
ignites. Note: If you nd anything abnormal in this step, repeat steps 2 through 8.
9. Turn control knob counterclockwise to the desired heating level. The main burner should light. Set control knob to any heat
level between HI and LO (5 –1).

19
THERMOSTATIC CONTROL OPERATION
The thermostatic control used on this model differs from standard thermostats. Standard thermostats simply turn the burner on
and off. The thermostat used on this heater senses the room temperature. At times the room may exceed the set temperature.
If so, the burner will shut off. The burner will cycle back on when room temperature drops below the set temperature. The
control knob can be set to any comfort level between HIGH (5) and LOW (1).
Note: The thermostat sensing bulb measures the temperature depending on housing construction.
TO TURN OFF GAS TO APPLIANCE
Shut off heater.
Turn Control Knob clockwise to the OFF position. Do not force.
MANUAL LIGHTING PROCEDURE
(Match light)
1. Remove screen by lifting and pulling forward.
2. Follow steps 1 through 5 under Lighting Instructions.
3. With control knob in PILOT position, strike match, and
hold near pilot. Press in control knob; pilot should light.
4. Keep control knob pressed in for 30 seconds after lighting
pilot. After 30 seconds, release control knob.
5. Make sure the heater screen is in place before operating heater.
Fig. 19 - Control Knob Position
Ignitor Control Knob
• Batteries are included.
• Remove batteries when depleted.
• Install/replace the batteries according to the type and quantity stated in table below.
• Do not mix old and new batteries. New batteries should be the same brand for best results.
• Be sure to observe proper polarity (+/-) when installing or replacing the batteries. Damage due to improper battery
installation may void the warranty on the product.
• For remote control systems, maximize battery life by turning off the receiver when it is not in use.
• For long periods of non-operation, remove batteries from all components for safety.
BATTERY INSTRUCTIONS
Component Type of Battery Battery Qty.
Ignitor AAA 1
Remote Control AAA 2 or 3*
Remote Receiver AA 4
*Note: Quantity depends on model of remote control.

20
INSPECTING BURNERS
Check pilot ame pattern and burner ame patterns often.
PILOT FLAME PATTERN
1. Turn control knob to pilot position
2. Inspect pilot ame and refer to Fig. 20 and 21.
• Fig. 20 shows a correct pilot ame pattern.
• Fig. 21 shows an incorrect pilot ame pattern. The incorrect pilot ame is not touching the thermocouple. This will cause the
thermocouple to cool. When the thermocouple cools, the heater will shut down.
• If the pilot ame is incorrect, as shown in Fig. 21, turn heater off (see “To Turn Off Gas to Appliance,” page 19). See
Troubleshooting, page 22 - 23.
Fig. 20 - Correct Pilot Flame Pattern
Fig. 22 - Correct Pilot Flame Pattern with
Control Knob Set to High Flame (5)
Fig. 23 - Incorrect Pilot Flame Pattern with Control
Knob Set to High Flame (5)
Fig. 21- Incorrect Pilot Flame Pattern
BURNER FLAME PATTERN
Fig. 22 shows a correct burner ame pattern. Fig. 23 shows an incorrect burner ame pattern.
• If burner ame is incorrect, as shown in Fig. 23, turn heater off (see “To Turn Off Gas to Appliance”, page 19).
• see Troubleshooting, pages 22 through 23.
BURNER PRIMARY AIR HOLES
Air is drawn into the burner through the holes in the tting at the entrance to the burner. These holes may become blocked with
dust or lint. Periodically inspect these holes for any blockage and clean as necessary. Blocked air holes will create soot.
More than 8 in above top of logs
Approx. 3-6 in above top of logs