Procom EDP200T2-O User manual

Questions aboutinstallation, operation,or troubleshooting? Beforereturning toyourretailer, contact our
customer service departmentat 1-877-886-5989,8:00a.m. -4:30p.m., EST,Monday-Fridayor e-mail
[e-mail]
ED200T2 651-0903
CAUTION FOR YOUR SAFETY
Donotstoreorusegasoline or other flammablevaporsandliquidsinvicinityof
thisoranyotherappliance.
WHAT TODOIFYOUSMELL GAS
·Do nottryto lightanyappliance.
·Do nottouch anyelectricalswitch; donotuseanyphoneinyour building.
·Immediatelycall yourgassupplier fromaneighbor’sphone.Followthegas
supplier’sinstructions.
·Ifyou cannotreach your gassupplier,call thefire department.
Installation and servicemust beperformedbyaqualified installer, service agency
orthegas supplier.
INSTALLER: DO NOT DISCARDTHISMANUAL LEAVEFOR HOMEOWNER’S
FUTUREREFERENCE
.
WARNING: IFTHEINFORMATIONINTHISMANUALISNOT FOLLOWED
EXACTLY,A FIREMAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL
INJURY,
OR LOSSOF LIFE.
Thisisan unvented gas-fired heater.Itusesair (oxygen) from theroom in which itis
installed.Provisions for adequatecombustion andventilation airmustbeprovided.
Referto
Air
for
Combustion and Ventilation
sectionon page
7
of thismanual.
Thisappliancemaybe installedinanaftermarket*, permanentlylocated manufactured
(mobile)home, wherenot prohibitedbylocal codes.Thisapplianceisonlyfor usewith
the type of gasindicated on the ratingplate.Thisappliance isnotconvertibleforuse
with othergases.
WARNING:
Thisappliance is
equipped for(Naturaland
Propane) gas.Field conversion is
not permitted otherthanbetween
naturalor propanegases.
VENT-FREE FIREPLACE
MODEL#EDP200T2-O
EDP200T2-C
EDS200T2-HC

TABLEOF CONTENTS
ImportantSafetyInformation.........................................................................................................................3
Air for Combustionand Ventilation................................................................................................................7
Installation.....................................................................................................................................................9
OperatingHeater.........................................................................................................................................16
Care & Maintenance...................................................................................................................................19
Troubleshooting..........................................................................................................................................20
ReplacementParts......................................................................................................................................23
WARNING: READ THE INSTALLATION&OPERATIONINSTRUCTIONS
BEFOREUSINGTHISAPPLIANCE.
IMPORTANT: Readinstructionsand warningscarefullybeforestarting installation. Failure to
followtheseinstructionsmayresult in a possible fire hazardand will void the warranty.
PRODUCTSPECIFICATIONS
MODEL EDP200T2-C & EDP200T2-O EDS200T2-HC
InputMax. 20,000BTU/Hr 19,000 BTU/Hr 20,000 BTU/Hr 19,000BTU/Hr
InputMin. 11,500BTU/Hr 16,500 BTU/Hr 11,500 BTU/Hr 16,500BTU/Hr
GasType Natural LP/Propane Natural LP/Propane
Ignition ElectronicPiezo ElectronicPiezo ElectronicPiezo ElectronicPiezo
Manifold
Pressure 4 in.W.C 9 in. W.C 4 in. W.C 9 in.W.C
Inlet GasPressure ( *For purposesof input adjustment )
Maximum 10.5 in. 14 in. 10.5 in. 14 in.
Minimum 5 in. 11 in. 5 in. 11 in.
Dimensions,inches(H W D )
Heater 37.48 in. 29.13 in. 13.9in. 37.48in. 29.13 in. 13.62 in.
Carton 40.55 in. 32.28 in. 17.32 in. 40.16in. 32.28 in. 17.32 in.
Weight, Ibs
Heater 86.5 86.5
Shipping 95 95
2

IMPORTANTSAFETY INFORMATION
IMPORTANT: Readthisowner’smanual carefullyand completelybefore tryingto assemble, operate,
orservicethisheater. Improper useofthisheatercancauseseriousinjuryor death from burns,fire,
explosion, electrical shock, and carbon monoxide poisoning.
Onlya qualified installer, service agent, or local gas supplier mayinstall and servicethisproduct.
WARNING: Do not store orusegasolineor otherflammable vaporsorliquidsinthevicinityof thisor
anyotherappliance.
CARBONMONOXIDE POISONING: Earlysignsof carbonmonoxidepoisoning resemble thefluwith
headaches,dizziness,ornausea.Ifyouhavethesesigns,theheatermay notbeworkingproperly.Get fresh
air immediately!Haveheaterserviced. Some people aremoreaffected bycarbonmonoxidethan others.
Theseincludepregnantwomen, people with heart,orlung disease, anemia, thoseunder the influenceof
alcohol, andthose at high altitudes.
NATURAL ANDPROPANE/LP GAS: Natural and Propane/LP gasesareodorless.Anodor-makingagentis
added tothegas.Theodor helpsyou detectagasleak.However, the odoraddedto the gascan fade. Gas
maybe presenteventhoughnoodorexists.Makecertain you readandunderstand all warnings.Keepthis
manual for reference. It isyourguideto safeandproperoperation ofthisheater.
Makecertainyouread and understandallwarnings.Keep thismanual forreference. Itisyour guideto safe
andproper operationofthisheater.
WARNING: Anychange tothisfireplace or itscontrolscan bedangerous.
WARNING: Donot allowfanstoblowdirectlyinto theheater.Avoidanydraftsthat alterburner flame
patternsincludingceilingfans.Alteredburner patternscan causesooting.
Donot use ablowerinsert, heat exchanger insert, orother accessorynot approved forusewiththisheater.
Due tohigh temperatures,the appliance should belocatedoutof trafficandawayfromfurniture anddraperies.
Donot placeclothingorother flammable materialon ornear the appliance.Never placeanyobjectsin the
heater. Heater becomes veryhot when running.Keep childrenand adultsawayfromhot surfacestoavoid
burnsorclothingignition. Heaterwill remainhot foratime aftershutdown.Allowsurfacestocool before
touching. Carefullysupervise young children whentheyare in the roomwith heater.
You mustoperate thisheater with the heaterscreenin place. Makesureheaterscreen isinplacebefore
runningheater. Keeptheapplianceareaclearandfreefrom combustible materials,gasoline,andother
flammable vaporsand liquids.
3
WARNING: This appliance isfor use with onlythe type ofgas indicated on the rating plate.
Thisapplianceis not convertible for use with othergases.

1. Do not place Propane/LPsupplytank(s) inside anystructure. Propane/LP supplytank(s) mustbeplaced
outdoors.
2. Thisheatershall notbeinstalled in a bedroom orbathroom.
3. Do not usethisheater as a wood-burning heater. Use onlythe logsprovidedwiththe heater.
4. Donotaddextra logsor ornamentssuchaspinecones,vermiculite,or rockwool.Usingtheseaddeditems
can cause sooting. Do not add lava rockaroundbase. Rockanddebriscould fall into the control area of heater.
Afterservicing, alwaysreplace screen before operating heater.
5. Make sure the heater screen isin place before running the heater.
6. Thisheaterisdesignedtobe smokeless.Iflogseverappear to smoke,turnoff heaterandcallaqualified
serviceperson. Note: During initial operation,slight smokingcould occurdueto logcuring and the heater
burning manufacturingresidues.
7. To prevent thecreationof soot, follow theinstructionsin Careand Maintenance (page19).
8. Beforeusingfurniture polish, wax,carpet cleaner,orsimilarproducts,turn heater off. Ifheated,thevapors
from these productsmaycreateawhite powderresidue within burner box or on adjacentwallsorfurniture.
9. Thisheater needsfreshair ventilationtorunproperly.Thisheater hasan OxygenDepletion Sensing(ODS)
safetyshutoffsystem. TheODSshutsdown theheaterif notenoughfreshair isavailable.See Air for
Combustionand Ventilation,pages7through 9.If heaterkeepsshuttingoff, see Troubleshooting,pages20
through22.
10. Do not run heater:
Where flammable liquids or vaporsare used or stored.
Under dustyconditions.
11. Do not usethisheater tocookfoodor burnpaper or otherobjects.
12. Donotusethisheaterif anyparthasbeenunder water. Immediatelycall aqualifiedservicetechnician to
inspecttheroom heater andreplaceanypart ofthe controlsystem and anygascontrol whichhasbeen
underwater.
13. Turnoff and unplug heater andlet cool beforeservicing. Onlya qualifiedservice person should service and
repairheater.
14. Operatingheateraboveelevationsof 4,500feetcould causepilotoutage.
15. Do not operate heaterif anylogisbroken.Donotoperateheaterif anylogischipped (dime-sizedor larger).
16. To prevent performance problems,donotuse a propane/LP fuel tankoflessthan100 lbscapacity.
QUALIFIEDINSTALLING AGENCY
Installationand replacement ofgaspiping, gas utilizationequipment oraccessories and repairandservicing of
equipmentshallbe performed onlybyaqualifiedagency.Theterm “qualifiedagency”meansanyindividual, firm,
corporation,or companythat either inperson or through a representative isengagedinand isresponsible for:
a)Theinstallation, testing, or replacementsofgaspipingor
b) Theconnection,installation,testing,repair, orservicing of equipment;thatisexperienced in suchwork;thatis
familiar with all precautionsrequired;andthathascompliedwithall the requirementof the authorityhaving
jurisdiction.
4

PRODUCTFEATURES
SAFETY PILOT
Thisheaterhasapilot with anOxygen DepletionSensing (ODS) safetyshutoffsystem.ODS/pilotisa
required feature for vent-free room heaters.ODS/pilotshutsoffthe heater ifthere isnotenough fresh air.
PIEZO IGNITIONSYSTEM
Thisheater isequippedwith anelectronicpiezocontrolsystem.Thissystem requiresAAA batteries(provided).
THERMOSTATHEATCONTROL
Thecontrolautomaticallycyclestheburner onand offto maintain a desired room temperature.Seepage 16.
DUALFUEL CAPABLE
Yourheaterisequippedto operate on eitherPropaneorNatural gas.Theheater isshipped fromthe factory
readyforPropane connection. The heatercaneasilybechangedtoNatural gasby having your qualified
installer follow the instructionson page 12 and the markingson theheater.
StateofMassachusetts: Theinstallation mustbe madebyalicensedplumberorgasfitterinthe
Commonwealth of Massachusetts.Sellersof unventedpropaneornatural gas-fired supplementalroom
heatersshallprovide toeachpurchasera copyof527 CMR 30upon sale oftheunit.
In theState of Massachusetts,unvented propaneor natural gas-fired space heatersshall be prohibited in
bedroomsandbathrooms.
LOCAL CODES
Install anduse heater with care. Follow all localcodes. In theabsence of localcodes, usethe latest
editionof the National Fuel GasCode,ANSI Z 223.1/NFPA 54*.
*Available from:
American National Standardslnstitute, lnc.
1430 Broadway
New York,NY10018
National Fire Protection Association,lnc.
1 Batterymarch Park
Quincy,MA 02269
Thisheaterisdesignedfor vent-freeoperation. State andlocalcodesinsome areasprohibit the use of
vent-freeheaters.
5
In theStateofMassachusetts thegascock must be a T-handletype. The StateofMassachusetts
requiresthat a flexible appliance connector cannot exceed threefeetin length.

UNPACKING
1. Remove topinnerpack.
2. Tilt cartonso that heaterisupright.
3. Remove protectiveside packaging.
4. Slide heaterout of carton.
5. Remove protectiveplasticwrap.
6. Remove screwat top of screen.
7. Hold the screen liftand pull forward.
8. Remove log setbycutting plastic.
9. Carefullyunwraplog.
10. Checkfor anyshippingdamage.Ifheater or logsaredamaged, promptlyinformdealerwhere you bought
heater.
PRODUCT IDENTIFICATION
Figure1 VentFree LP/NG Gas Fireplace
WATERVAPOR:ABY-PRODUCTOFUNVENTEDROOMHEATERS
Watervaporisaby-productofgascombustion. An unventedroom heaterproducesapproximatelyone(1)
ounce(30ml)ofwater forevery1,000 BTU’s(.3KW’s) of gasinput per hour.
Unventedroom heatersarerecommendedasasupplementalheater(foraroom), ratherthan aprimary
heat source(foranentirehouse).In mostsupplemental heatapplications,thewater vapordoesnotcreate
a problem. Inmostapplications,thewatervapor enhancesthe lowhumidityatmosphere experienced during
cold weather. The following stepswill help insurethat watervapor doesnotbecomeaproblem.
1. Be sure the heater issizedproperlyforthe application,includingadequatecombustionair and
circulation air.
2. If high humidityisexperienced,a dehumidifier maybe used tohelp lowerthe watervapor content of
theair.
3. Do not usean unventedroom heaterasthe primaryheat source.
6

AIRFOR COMBUSTIONAND VENTILATION
WARNING: Thisheatershall not beinstalledin aconfined spaceorunusuallytight construction unless
provisions are providedforadequatecombustionand ventilation air. Readthe following instructionsto insure
proper fresh air for thisandother fuel-burning appliancesin your home.
PRODUCING ADEQUATE VENTILATION
Thisheatershall not be installedin aroomor spaceunless therequired volumeofindoor combustionair is
providedbythe method describedintheNATIONAL FUELGASCODE, ANSIZ223.1/NFPA 54, the
INTERNATIONAL FUEL GASCODE, or applicablelocal codes.
Thefollowingare excerptsfrom NationalFuelGasCode,NFPA 54/ANSIZ223.1,Section 5.3, Air forCombustion
andVentilation.All spacesinhomesfall into one of thethree following ventilationclassifications:
1. UnusuallyTightConstruction
2. Unconfined Space
3. Confined Space
Theinformation on pages 7through9willhelp youclassifyyourspace andprovide adequateventilation.
Confined and Unconfined Space
TheNationalFuel GasCode, ANS Z223.1 definesaconfinedspaceasaspacewhosevolume isless
than 50 cubicfeet per1,000 BTUperhour(4.8 cubicmeterperkilowatt)of theaggregate input ratingof
all appliancesinstalledinthatspaceand an unconfiningspaceasaspacewhosevolumeisnotlessthan
50 cubicfeetper 1,000BTUperhour (4.8 cubicmeter perkilowatt)of the aggregate input ratingof all
appliancesinstalled in thatspace.Roomscommunicatingdirectlywiththe spaceinwhichthe appliances
are installed*,through openingsnotfurnishedwithdoors, are considered a partof theunconfinedspace.
Thisheater shall not beinstalledin aconfined spaceorunusuallytightconstructionunlessprovisionsare
provided for adequate combustion and ventilation air.
* Adjoining roomsare communicatingonlyif therearedoorless passagewaysor ventilation grillsbetween them.
Unusually Tight Construction
Theair that leaksarounddoorsand windowsmayprovideenough freshair for combustion and ventilation.
However,in buildingsofunusuallytight construction, you mustprovide additional freshair.
Unusuallytightconstruction isdefined asconstruction where:
a)wallsandceilingsexposedtothe outside atmosphere haveacontinuouswatervapor retarderwith a
rating of one perm(6 10-11kg per pa-sec-m2)or lesswith openingsgasketed or sealed and
b)weatherstripping hasbeenaddedon windowsthatcan be openedand doorsand
c) caulking orsealantsare appliedtoareassuchasjointsaroundwindowanddoor frames,betweensole
platesandfloors,betweenwall-ceilingjoints,betweenwall panels,atpenetrationsfor plumbing,electrical,
and gaslines, andatotheropenings.
Ifyourhomemeetsallof thethree criteria above,youmustprovideadditional freshair.See VentilationAir
fromOutdoors(page9).If your homedoesnotmeetallof thethreecriteria above, proceed to Determining
Fresh-Air Flow for Heater Location (below).
DETERMININGFRESH-AIRFLOWFORHEATER LOCATION
Determining if You HaveaConfined or UnconfinedSpace
Use thisworksheet to determine ifyou havea confined orunconfinedspace.
Space: Includestheroomin whichyou will install heaterplusanyadjoiningroomswithdoorless
passagewaysorventilation grillsbetween the rooms.
1. Determinethevolumeof the space.Length Width Height=_____________ cu.ft. (volume of space)
Example: Spacesize20ft.(length) 16ft. (width) 8ft.(ceilingheight)=2560cu.ft.(volume ofspace)
Ifadditionalventilationtoadjoiningroomissuppliedwithgrillsor openings,add the volumeofthese
roomsto the totalvolumeof the space.
7

2. Dividethespace volumeby50cubicfeet to determine the maximumBTU/hrthespace can support.
(Volume of space) ÷50 cu. ft. = (Maximum BTU/hrthe space can support)
Example: 2560cu. ft.(volumeofspace) ÷50cu. ft.= 51.2 or51,200(maximumBTU/hrthespacecan support)
Add the BTU/hr of all fuelburningappliancesin thespace.
Vent-free heaterBTU/hr
Gaswaterheater* BTU/hr
Gasfurnace BTU/hr Example:
Vented gasheater BTU/hr Gaswater heater30,000 BTU/hr
Gasheaterlogs BTU/hr Vent-free heater + 26,000 BTU/hr
Othergasappliances* +BTU/hr Total = 56,000 BTU/hr
Total =___________________ BTU/hr
*Donotincludedirect-ventgasappliances.Direct-vent drawscombustion air fromtheoutdoorsand ventsto
the outdoors.
4. Compare the maximum BTU/hrthatthe spacecan support with theactualamount ofBTU/hrused.
BTU/hr (maximum thespace can support)
BTU/hr (actual amountofBtu/Hrused)
Example: 51,200 BTU/hr (maximum the space cansupport)
56,000 BTU/hr (actual amount ofBtu/Hr used)
Thespaceintheaboveexample isaconfinedspacebecausethe actual BTU/hrused ismorethanthe
maximum BTU/hr thespace can support.You mustprovideadditional freshair.Your optionsare asfollows:
a)Reworkworksheet,adding the spaceof anadjoiningroom.Iftheextraspaceprovidesanunconfined
space, removedoorto adjoiningroomoraddventilationgrillsbetweenrooms.See “Ventilation Air from
Outdoors,”page 9.
b)Vent roomdirectlyto the outdoors.See “Ventilation AirfromOutdoors,”page 9.
c)Installalower BTU/hr heater,if lowerBTU/hr sizemakesroom unconfined. If the actual Btu/Hrused is
lessthanthemaximum Btu/Hrthe spacecansupport, thespaceisan unconfinedspace.You will needno
additional fresh air ventilation.
Warnning: Ifthe areain whichtheheatermaybe operatedissmallerthan thatdefined asan unconfined
Spaceorifthe building isof unusuallytightconstruction, provideadequate combustionandventilationairby
oneof themethodsdescribedin theNational FuelGasCode,ANSZ223.1/ NFPA,airforcombustionand
ventilation orapplicable localcodes.
WARNING: If thearea inwhichtheheatermay beoperated doesnotmeet therequiredvolume forindoor
combustionair, combustionandventilationair shall beprovidedbyoneofthemethodsdescribed in the
NATIONALFUELGAS CODE,ANSIZ223.1/NFPA54,theINTERNATIONALFUELGASCODE,or applicable
local codes.
Ventilation AirFrom lnside Building
Thisfresh airwouldcome from an adjoiningunconfined
space.When ventilatingtoanadjoining unconfined
space,you mustprovide two permanentopenings:
onewithin 12" ofthe ceiling andone within 12" of the
floor onthe wall connectingthetwospaces(see
options1 and 2, Figure 2). Youcanalso removedoor
into adjoining room(seeoption 3, Figure2).Follow the
National Fuel GasCode.NFPA 54/ANSI Z223.1.
AirforCombustion and Ventilation forrequired
size of ventilation grillsor ducts.
Figure 2 -Ventilation Air Inside Building
8

Ventilation AirfromOutdoors
Provide extra fresh air byusingventilation grills
orducts.Youmust providetwopermanent
openings:one within 12" of the ceilingand one
within 12" of the floor. Connectthese items
directlyto the outdoorsor spacesopen tothe
outdoors.Thesespacesinclude attics and
crawlspaces.Followthe NationalFuel Gas
Code, NFPA 54/ANSI Z223.1. Airfor
Combustionand Ventilation for required size
of ventilationgrillsor ducts.
IMPORTANT: Donot provide openingsfor inlet
oroutletairinto atticifattichasathermostat-
controlledpower vent.Heated air entering the atticwill activatethepowervent. Reworkworksheet,
adding the spaceofthe Adjoiningunconfinedspace. The combinedspaces must haveenough fresh air to
supplyall appliancesinboth spaces.
INSTALLATION
NOTICE: Thisheaterisintendedfor useas supplementalheat.Usethisheateralongwith your primary
heatingsystem. Donot install thisheaterasyourprimaryheat source.Ifyouhaveacentralheating system,
you mayrunsystem'scirculating blower while using theheater. Thiswillhelpcirculatethe heat throughout
the house.
WARNING: A qualified technician person must install the heater.Follow all localcodes.
WARNING: Never install the heater.
·in a bedroomor bathroom
·in a recreationalvehicle
·where curtains,furniture, clothing,or other flammable objectsare lessthan 42 inches
fromthe front, top,orsidesof theheater
·in high trafficareas
·in windyor draftyareas
CAUTION: Thisheatercreateswarm air currents.Thesecurrentsmoveheat to wall surfacesnexttoheater.
Installingheaternext tovinylorclothwall coveringsor operating heaterwhereimpurities(suchastobacco
smoke, aromaticcandles,cleaning fluids, oil or kerosenelamps, etc.) in theair exist,maydiscolorwalls.
WARNING: Maintain theminimum clearances.Ifyoucan, provide greaterclearancesfrom floor, ceiling, and
adjoining side andbackwalls.
IMPORTANT: Vent-free heatersaddmoisture tothe air. Althoughthisisbeneficial, installing heaterin rooms
withoutenoughventilation air maycausemildew to formfromtoomuchmoisture. SeeAir for Combustionand
Ventilation, pages7 through 9.
CHECKGASTYPE
Useonlythetypeofgasindicatedon theplate.Ifyourgassupplycannot meet that requirement,donot install
heater.
CLEARANCES TO COMBUSTIBLES
Carefullyfollowthe instructionsbelow. Thisfireplaceisafreestanding unitdesignedto setdirectlyon thefloor
oronamantel base.
IMPORTANT: Youmustmaintain minimumwall andceilingclearancesduring installation.The minimum
clearancesare shown in Figure 4, page10.Measurefromoutermostpoint offireplace.
Figure 3 Ventilation Air fromOutdoors
9

MinimumWall andCeiling Clearances
(SeeFigure 4)
A.Clearancesfrom outermostpointof fireplace to
anycombustible sidewall should not be less
than12 inches.
B.Clearancesfrom the fireplaceto the ceiling
should not be lessthan 48 inches.
CONNECTING TOGASSUPPLY
WARNING: Aqualified technician must connect heater to gas supply. Followall local codes.
CAUTION: Neverconnectheaterdirectlyto thegassupply.Thisheater requiresan external regulator (not
supplied). The external regulatorbetween thegas supplyandheater mustbeinstalled.
INSTALLATION ITEMS NEEDED
Beforeinstalling heater, make sureyou have the itemslistedbelow.
·piping (checklocal codes)
·sealant(resistant topropane/LP gas)
·equipmentshutoffvalve*
·testgauge connection**
·sedimenttrap
·tee joint
·pipe wrench
·Flexible Gas hose (checklocal code)
* ACSA design-certifiedequipment shutoff valve with1/8" NPT tap isanacceptablealternativetotest gauge
connection. Purchase the optionalCSA design-certifiedequipment shutoff valvefromyourdealer.
WARNING: Neverconnectheater to private (non-utility) gaswells.Thisgasiscommonlyknown aswellhead
gas.
Figure 5 -GasRegulatorLocation and Gas Line Access into Fireplace Cabinet
Figure 4 MinimumClearancetoWalland Ceiling
10

INSTALLATIONCONTINUED
Theinstaller mustsupplyan external regulator. Theexternal
regulatorwill reduce incoming gaspressure. Youmustreduce
incoming gaspressure to between11 and 14inchesof water
column for propane and between5and 10.5 inchesofwater
column fornaturalgas.If you do notreduceincomingpressure,
heater regulator damagecould occur.
Install externalregulatorwith thevent pointingdownasshown
in Figure 6. Pointingthe vent down protects
itfrom freezingrain orsleet.
CAUTION: Use onlynew blackiron orsteel pipe. Internally-
tinnedcopper tubingmaybe used in certain areas.Checkyour
local codes.Use pipeof1/2" diameter orgreater toallow
propergasvolumeto heater. Ifpipe istoo small, alossof
pressure will occur.Installation mustinclude anequipment
shutoffvalve,union, andplugged 1/8" NPT tap.Locate NPT
tap within reachfortestgaugehookup. NPT tap mustbe
upstreamfromheater (see Figure 7).
Figure 7 Gas Connection
IMPORTANT: Install equipment shutoffvalvein anaccessible location. Theequipment shutoffvalveisfor
turningonorshuttingoffthegasto the appliance.Applypipe jointsealant lightlytomale threads.Thiswill
prevent excesssealant from goinginto pipe. Excesssealantin pipecouldresultin cloggedheatervalves.
CAUTION: Usepipejoint sealantthatisresistantto gas(PROPANEorNG).Werecommendthatyouinstall
asediment trap in asupplylineasshownin Figure7.Locate sedimenttrapwhereitiswithinreachfor
cleaning.Install in the piping systembetween fuelsupplyandheater.Locate sediment trapwheretrapped
matterisnotlikelytofreeze. Asedimenttraptrapsmoistureandcontaminants.Thiskeepsthem from going
into heater controls. If sediment trap isnotinstalled or isinstalled incorrectly,heater maynotrun properly.
CAUTION: Avoid damage toregulator. Hold gasregulator with wrench when connecting into gaspiping
and/or fittings.
11
* Purchase the optional CSA design-certifiedequipment shut offvalvefromyourdealer.See Accessories.
** Minimum inlet pressurefor purpose of inputadjustment.
Figure 6 External Regulator with Vent
Pointing Down

INSTALLATIONCONTINUED
CAUTION: Twogaslineinstallations atthe same time are forbidden. Do notopen coverwhile theheater is
running.
Heater ispre-set atfactoryfor propane gas,no changesarerequired for connecting topropane.Onlya
qualifiedinstalleror service technician canperform gasselectionand connecting togassupply.
CAUTION: To avoid gas leakage at theinlet of regulator,a qualifiedinstaller orservice technicianmustuse
steelor metalhexplugwith sealant.
For changing frompropane to natural gas supply
1. Remove bottom screwfromcover plate, seefigure 8, and rotateto expose gasselection valve.
2. ForNATURALGAS, pressin knob using aflatscrewdriverwitha bladethe thicknessofaquarter and turn
knobclockwise until the knoblocksintotheNGposition (see figure9).Selectionvalvemustbe
locked into either the NG position. Do notoperate heater between locked positions!
3. Rotate and closecover over gasselectionvalveand reinstall screw.
4. Removesteel ormetal hexplug(withwrenchprovidedfrom natural gasinletof regulatorandinstall into
LP inlet ofregulator, usethread sealant toassurethere arenoleaks).
For changing fromnaturalgas supplyto propane gas supply:
1. Remove bottom screwfromcover plate, seefigure 8, and rotateto expose gasselection valve.
2. ForPROPANE GAS, pressin knobusing aflatscrewdriverwith abladethethicknessof aquarterand
turnknob counterclockwise until theknoblocksinto theLP position (see figure10). Selection valve
mustbelocked into the LPposition.
3. Rotate and closecover over gasselectionvalveand reinstall screw.
4. Removesteel ormetalhexplugfrompropanegasinlet of regulator andinstall intoNGinlet ofregulator,
use thread sealant toassurethere areno leaks.
12
Figure8
Figure9
Figure 10

CHECKING GASCONNECTIONS
WARNING: Test all gaspiping and connectionsfor leaksafterinstalling orservicing. Correctall leaks
immediately.
PressureTestingGasSupplyPipingSystem
Test Pressures In Excess Of ½PSIG (3.5kPa)
1. Disconnectheaterwithitsappliancemaingasvalve(controlvalve)andequipment shutoff valvefrom gas
supplypiping system. Pressuresinexcessof 1/2psig will damage heater regulator.
2. Cap offopen endofgas pipewhereequipment shutoff valvewasconnected.
3. Pressurize supplypiping systembyeither using compressedairor opening gassupplytankvalve.
4. Checkall jointsof gassupplypiping system. Applymixtureofliquid soap andwater togasjoints.Bubbles
forming show a leak.
5. Correctall leaksimmediately.
6. Reconnect heaterand equipment shutoff valve to gassupply.Checkreconnectedfittingsfor leaks.
Figure 11- EquipmentShutoff Valve
WARNING: Neveruseanopen flame tocheckforaleak. Applya mixture of liquid soapand water toall
joints.Bubblesforming show a leak. Correctall leaksimmediately.
PressureTestingHeaterGas Connections
1. Open equipment shutoffvalve (seeFigure 11).
2. Open gassupplytankvalve.
3. Make sure controlknobof heater isintheOFF position.
4. Checkall jointsfrom equipmentshutoffvalve to control valve(Figure11). Applymixture of liquid soap and
water to gasjoints.Bubblesforming show a leak.
5. Correctall leaksimmediately.
6. Light heater (see OperatingHeater,page 16).Checkallother internaljointsforleaks.
7. Turn offheater (see OperationofTurn-Off, page 17).
CAUTION: Makesureexternal regulator hasbeen
installedbetweengassupplyandheater. See guidelines
under Connecting toGasSupply (page 10).
Test Pressures EqualTo or Less Than 1/2 PSIG (3.5kPa)
1. Closeequipment shutoffvalve (seeFigure11).
2. Pressurize supplypiping systembyeitherusing
compressedairor opening gassupplytankvalve.
3. Checkall jointsfrom gasmeter to equipment shutoff
valve(see Figure12). Applymixture ofliquid soap
and watertogasjoints. Bubblesforming showaleak.
4. Correctall leaksimmediately.
13
Figure 12 Checking GasJoins

INSTALLING LOGS
WARNING: Failureto position the partsin
accordancewith thesediagramsorfailure touse
onlypartsmayresultin propertydamage or
personalinjury.
CAUTION: After installationand periodically
thereafter, checktoensure that no flamecomesin
contactwithanylog. With the heaterset to High
(5), checkto see ifflamescontactanylog.Ifso,
reposition logsaccordingto thelog installation
instructionsin thismanual. Flamescontacting logs
will createsoot.
IMPORTANT: Makesure log doesnotcover any
burner ports (seeFigure13).It isveryimportant to
installthe logsexactlyas instructed.Donotmodifylogs.
Onlyuselogssupplied with theheater.
Figure 13 -Installing Log Set
All logs
STEP 1: Install log 1 ontothe two slotsintherearplate.
STEP2:Install log 2 onto the two slotsinmiddle plate.
14
Mid LogBracket wasfixing in burner pan bytwo
knob screws.
InstallingMid Log Bracket

STEP 3: Insert the twopinson the bottom of log3
into the twoholeson fireboxfloor.
STEP 5: Insert therecessedhole on the bottom oflog5
onto the pin onlog2,with the otherend of log 5 placed
on log3,asshown.
STEP4: Insertthe recessed hole onthe bottom oflog 4
ontothepinon log 1, withthe other end of log 4 placed
onlog 2,asshown.
15

OPERATING HEATER
WARNING: Ifyou do notfollow these instructionsexactly,afire or explosion mayresult causingproperty
damage, personal injuryor lossof life.
NOTICE: During initialoperationofthe new fireplace,burning logswill give off apaper-burningsmell.
Orangeflame will also be present.Openawindowto vent smell. Thiswill onlylast a fewhours.
CAUTION: Do not trytoadjustheatinglevelsbyusing the equipmentshutoffvalve.
A.Thisappliancehasa pilot which mustbelighted bythe electronicignitor. When lighting the pilot,follow
these instructionsexactly.
B.BEFORE LIGHTINGsmell all aroundthe appliance areaforgas. Be sure tosmell next to thefloor
becausesome gasisheavier than air and will settleon the floor.
WHAT TO DO IF YOUSMELL GAS
·Do not tryto light anyappliance.
·Do not touchanyelectrical switch; do not useanyphone in your building.
·Immediatelycallyourgassupplier from a neighbor’sphone. Follow the gas
supplier’sinstructions.
·If you cannotreach your gassupplier,callthe fire department
C. Use onlyyour hand topushincontrolknob.Never usetools.If theappliance could notoperate, donot try
to repair it, Call a qualifiedservice technicianor gassupplier. Forced or attempted, re-pairmayresult ina
fire orexplosion.
D. Do not usethisappliance if anypart hasbeen under water. Immediatelycalla qualified service technician
to inspectthe applianceand to replaceanypart ofthe control system and anygascontrolwhichhasbeen
underwater.
Note: Please waitoneminute aftershutting off fireplaceto allowtheelectronicmodule to reset before starting
again.
THERMOSTATICCONTROLOPERATION
Note: The thermostatsensingbulb measuresthe temperature(dependingonhousingconstruction, the
thermostaticcontrol used onthismodeldiffersfromstandardthermostats.Thethermostaticcontrol used on
thismodel differsfromstandard thermostats.Standardthermostatssimplyturn theburner on andoff. The
thermostat usedon thisheater sensesthe room temperature. At timesthe roommayexceedthe set
temperature.Ifso, theburnerwill shutoff.The burnerwillcyclebackonwhenroom temperaturedropsbelow
the settemperature.Thecontrolknobcan besetto anycomfortlevel between HIGH(5)and LOW(1).
FORYOURSAFETY READ BEFORE LIGHTING
16

1. STOP! Read the safetyinformation on page 3.
2. Unscrew ignitorcap andinstall a AAA type battery with itsanode (“+”) pointingout.Replacecap
3. Make sure equipmentshutoffvalveisfullyopen.
4. Warning: You mustoperate thisfireplacewith thefireplacescreenin place. Makesure fireplacescreenis
installed before running fireplace.
5. Turn control knob clockwise tothe OFF position, seeFigure14.
6. Waitfive(5)minutestoclear out anygas.Thensmell forgasaroundheaterand nearfloor.If you smell
gas,STOP! Follow"B" in thesafetyinformation onWarningsplate.If you don'tsmell gas,go to thenext
step.
7. Turncontrolknobcounterclockwiseto thePILOTposition. Keepcontrolknobpressedinforfive(5)
seconds. Note: You mayberunning thisheater forthefirsttimeafter hookingupto gassupply.Ifso,the
controlknobmayneedtobe pressedin for30 seconds.Thiswillallowair tobleed from thegassystem.If
controlknobdoesnot pop up when released, contactaqualified service person or gas supplierforrepairs.
8. With control knobpressedin,pushandholdignitorbutton.Thiswill light pilot.Thepilotisattachedto the
rear of thefrontburner.If needed,keeppressingignitorbutton untilpilot lights.Note: If pilot doesnot
staylit,contactaqualifiedservicepersonor gassupplier for repairs.Until repairsaremade, light pilotwith
match.
9. Keepcontrol knobpressedin for30 secondsafterlightingpilot. After30 seconds,releasecontrol knob.
Note: Ifpilot goesout, repeatsteps3through8.Thisheaterhasasafetyinterlocksystem.Waitone(1)
minutebefore lightingpilotagain.
10. Warning: Makesurewhile the input gastype isNG, pilot burnerNGignites;whiletheinput typeisLP,
pilotburnerLPignites. Note: If youfind anythingabnormal inthisstep, repeat steps2through8.
11. Turncontrol knobcounterclockwisetothe desiredheating level.The mainburnershould light.Setcontrol
knobto anyheat level between HI and LO (5 –1).
Shut off heater
Turn Control Knob clockwise to theOFF position.Donotforce.
17
TOTURNOFFGASTOAPPLIANCE
LIGHTINGINSTRUCTIONS
Figure14

(Match Light)
1. Remove screen bylifting and pulling forward.
2. Follow steps1 through 7 under MANUALOPERATINGLighting Instructions.
3. With Control Knobin PILOT position, strikematch, and hold near pilot. PressinControlKnob; pilotshould
light.
4. KeepControlKnob pressed in for 30 secondsafter lightingpilot.After30seconds, releaseControlKnob.
Make sure the fireplacescreenisin place beforeoperatingfireplace.
Figure15 - Correct Pilot Flame Pattern
INSPECTINGBURNERS
1. Turn control knob to pilot position
2. Inspectpilotflame and refer toFigure 15and 16.
·Figure 15showsa correct pilot flamepattern.
·Figure 16showsanincorrectpilotflame pattern.The
incorrectpilotflame isnot touching the
thermocouple.Thiswill cause the thermocouple
to cool.When the thermocouple cools, theheater
will shutdown.
·Ifthe pilot flameisincorrect,asshownin Figure16.
Turn heateroff(see To Turn offGasto Appliance,
page 17) See troubleshooting, page20~22.
BURNER FLAME PATTERN
·Figure 17showsa correct burnerflame pattern.
·Figure 18showsanincorrectburner flame pattern.
Ifburner flameisincorrect:
Turn heateroff(see To Turn offGasto Appliance,
page 17) see Troubleshooting, Page20~22.
Blower (OPTIONALACCESSORY)
Refer tomodel QEB100 manual.
MANUAL LIGHTING PROCEDURE
Figure16-IncorrectPilotFlame Pattern
Figure17 - Correct FlamePattern withControl
Knob Set to High Flame
Figure 18 Incorrect FlamePattern with Control
Knob Set to High (5)
18

CAREAND MAINTENANCE
WARNING: Disconnectpowerbeforeattemptinganymaintenanceor cleaningtoreducetherisk offire,
electricshookorpersonalinjury.Turn offheater andlet cool beforecleaning.
WARNING: Failuretokeep primaryairopeningsof burnerscleanmayresultinsootingandproperty
damage.
CAUTION: You mustkeepcontrol areas,burner, and circulating airpassageways of heaterclean. Inspect
theseareasof heater beforeeachuse.Haveheater inspected yearlybyaqualified serviceperson. Heater
mayneedmore frequent cleaning due to excessivelint from carpeting,bedding material,pethair,etc.
CLEANING ODS/IGNITOR AND BURNER
Clean with avacuumcleaner.
CLEANING BURNER INJECTOR HOLDERANDPILOT AIRINLET HOLE
Werecommend thatyoucleantheunit everythree monthsorafter2500hoursof operation. Wealso
recommend thatyoukeep the burnertube andpilot assemblyclean andfree of dustanddirt.To cleanthese
partswe recommend using compressed air nogreaterthan30 PSI.You can useavacuum cleanerinthe blow
position. If using compressed air in acan,pleasefollow the directionsonthecan. If youdon't followdirections
on the can, youcoulddamagethe pilot assembly.
1. Shut offthe unit, including the pilot.Allow the unit to
cool for at least thirtyminutes.
2. Inspectburner, pilotand primaryair inletholeson
injector holderfor dust and dirt(see figure 19).
3. Blowairthrough theports/slotsandholesinthe burner.
4. Checkthe injector holderlocated at theend of the
burner tube again. Remove anylargeparticlesof dust,
dirt, lint, or pethairwithasoft cloth or vacuum cleaner
nozzle.
5. Blowairintothe primaryair holeson the injector holder
(seeFigure19).
6. In case anylarge clumpsof dusthave now been pushed
into the burner,repeatsteps3 and4.
Clean the pilot assemblyalso.A yellowtip on the pilot flame
indicatesdust anddirtinthe pilot assembly.There isasmall
pilot air inlet hole about twoinchesfrom wherethepilot
flame comesoutof thepilotassembly(seeFigure 20). With
the unit off,lightlyblowairthrough theair inlet hole.You
mayblow through a drinking strawifcompressed air isnot
available.
CABINET
Air Passageways
·Use a vacuum cleaneror pressurized airto clean.
Exterior
·Use a softclothdampened with a mild soap and water mixture.Wipe thecabinet to removedust.
LOGS
·Ifyou removelogsfor cleaning,refer to Installing Logs (page 14)to properlyreplace logs.
·Replace logs ifbroken or chipped(dime-sized orlarger).
MAIN BURNER
Periodicallyinspectall burnerflameholeswith theheaterrunning.All slotted burnerflame holesshould be
openwith yellowflame present.All roundburner flameholesshould be openwithasmall blueflame present.
Some burnerflameholesmaybecome blockedbydebrisorrust,withno flame present.Ifso, turnoff heater
andletcool. Eitherremove blockage or replace burner.Blocked burnerflame holeswill create soot.
Figure 19 Injectorholder on
Outlet Burner Tube
19
19
Figure 20

TROUBLESHOOTING
NOTE: Turn thecontrol knobto “OFF”positionfirstandwait foroneminute.Then turn the
controlknobtothe “ON”position.Please waitfor oneminuteto allowvalve to reset.
WARNING: If you smell gas
·Shut offgassupply.
·Do not trytolightanyappliance.
·Do not touchanyelectrical switch;donot use any phone in your building.
·Immediatelycall your gassupplierfromaneighbor’sphone.Followthegassupplier’sinstructions.
·Ifyou cannotreachyourgassupplier,call the fire department.
WARNING: Make sure that power isturned off before proceeding.
WARNING: Turn offand let cool before servicing. Onlyaqualified serviceperson should serviceand repair
fireplace.
CAUTION: Never use awire, needle,or similarobjectto cleanODS/pilot.ThiscandamageODS/pilotunit.
OBSERVED
PROBLEM
REMEDY POSSIBLE CAUSE
When ignitor button
ispressedin, there
isno sparkat
ODS/pilot
1. Ignitorispositioned wrong.
2. Ignitorelectrode isbroken.
3.
Ignitorelectrode isnotconnected to ignitor
cable.
4. Ignitorcableispinched.
5. Damaged ignitorcable.
6. Badpiezoignitor.
7. Low battery.
1. Replaceignitor.
2. Replaceelectrode.
3. Reconnectignitorcable.
4. Freeignitor cable ifpinchedbyany
metal or tubing.
5. Replaceignitor cable.
6.Replacepiezoignitor.
7.Replacebattery.
When ignitor button
ispressedin, there
isa sparkat
ODS/pilot but no
pilot flamepresent.
1. Gassupplyisturned offor equipment
shutoff valve isclosed.
2. Controlknobnot fullypressedinwhile
pressing ignitor button.
3. Air in gaslines(newinstallation orrecent
gasinterruption).
4. ODS/pilotisclogged.
5. Incorrectinlet gaspressure orinlet
regulator isdamaged.
6. Depletedgas supply
1. Turn on gassupplyoropenequipment
shutoffvalve.
2. Fullypressin control knob while
pressingignitor button.
3. Continue holding down control knob for
30secondstoremove air. Repeat
ignitingoperationuntil airisremoved.
4. Clean ODS/pilot (see Care and
Maintenance Page 19)or replace
ODS/pilot assembly.
5. Checkinlet gaspressure orreplace
inlet gasregulator.
6. Contactlocalpropane/LPGas
Company
20