Prolitec AirQ 880 User manual

AirQ 880
PERFECTLY SCENTED ENVIRONMENTS
Original Instructions
Rev. 2021-04-16

AirQ 880 2
Contents
Chapter 1: IMPORTANT SAFETY
INSTRUCTIONS
Appliance Precautions
Fragrance Cartridge Precautions
FCC Statement – Class B Digital Device
Chapter 2: About AirQ 880
Chapter 3: Unpacking
Chapter 4: MOVING AND STORAGE
INSTRUCTIONS
Chapter 5: INSTALLATION
General
Location
Service Area
Estimating Cartridge Life
AQ880 Room-Size Table
Appliance Location
Chapter 6: SCENXUS INSTALLATION
Connecting the System
Controlling the Appliance Remotely
Chapter 7: OPERATING INSTRUCTIONS
Features and Controls
Setting Up the Cartridge
Programming the Appliance
Using the Online USB Programming Tool
Setting Scent Intensity
Scent Control
Chapter 8: USER MAINTENANCE
Cartridge Change
Cartridge Change Maintenance Checklist
General Care
Chapter 9: Applications
Ambient Scenting
Product Marketing
Odor Control
Aromatherapy and Performance Scenting
Chapter 10: Frequently Asked Questions
Chapter 11: Specications

AirQ 880 3IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
The most up-to-date version of this manual is available for download at airqmanuals.com
IMPORTANT SAFETY INSTRUCTIONS – SAVE THESE INSTRUCTIONS
Appliance Precautions
1. WARNING – When using electric products, basic precautions should always be followed,
including the following:
• Read all the instructions before using the product.
• Children should be supervised not to play with the appliance.
• Do not put ngers or hands into the product.
• The appliance must be operated in an upright or vertical position.
• The appliance should not be used with the door in the open position. The door is opened only
to perform a cartridge or program change.
• Never put your nose to the output of the AQ880. Within 12 inches of the output, the fragrance
is highly concentrated. The improper inhalation of high concentrations of fragrance may cause
irritation including watery eyes, headache, cough and upper respiratory discomfort.
• This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for their
safety.
2. INSTRUCTIONS PERTAINING TO A RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS
• The appliance is built to be plugged into an 110VAC or 220VAC power outlet. Must be used only
with the approved and included power supply. The UL and CE compliant power supply converts
power to 15VDC to power the appliance. The appliance must only be supplied at Safety Extra
Low Voltage (SELV), corresponding to the marking on the appliance.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or
similarly qualied persons in order to avoid a hazard.
• Unplug before cleaning.
• To reduce the risk of electric shock, the appliance should only be plugged into a properly
grounded outlet box. If there is any doubt as to whether an outlet box is properly grounded, a
qualied electrician should be consulted.
• It is recommended that the user remove the appliance from the wall to test and reset the GFCI
outlet on a regular basis.
1

AirQ 880 4IMPORTANT SAFETY INSTRUCTIONS
Fragrance Cartridge Precautions
• Use only AirQ by Prolitec fragrance cartridges.
• Read the Consumer Product Safety Information Sheet and the Material Safety Data Sheet
provided with each shipment of Cartridges. Insure that these information sheets are available for
review by employees.
• Use latex gloves to handle a Cartridge to avoid the liquid getting on hands. The AirQ fragrances
are formulated so as to not be harmful in contact with the skin, but the concentrated nature of
the fragrances may make the scent difcult to remove from hands and skin.
• Wash your hands after all contact with Cartridges or fragrance.
• While AirQ Air Treatment Agents do not contain ingredients deemed harmful to the skin, if there
is skin contact, wash with soap and water. If there is contact with the eyes, irrigate the eye with
fresh water for 5 minutes. If there is any eye irritation, consult a physician immediately.
FCC Statement – Class B Digital Device
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy. If not installed and used in accordance with the instructions,
this equipment may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modications not expressly approved by the manufacturer could void the user’s authority to operate
the equipment under FCC rules.
1

AirQ 880 5About AirQ 880
About AirQ 880
Welcome to a whole new world of air treatment from Prolitec, the technology leader in air care with
scent. The AQ880 is the most advanced commercial air-treatment system on the market today. It is
the world’s rst fully adjustable commercial air-treatment system engineered to serve indoor spaces.
AQ880 is a patented, computer-controlled, always-on system capable of maintaining a constant,
uniform and controlled level of scent or odor neutralizer.
The AQ880 converts fragrances and odor control formulations (“Agents”) into ultra-ne droplets
for controlled distribution as an aerosol or vapor directly into a room. It is designed for permanent
installation on a wall in the area to be treated.
The AQ880 is managed by an on-board computer that is fully adjustable, enabling intensity
settings to match space sizes from 200 to 30,000 cubic feet (10-850 cubic meters). The AQ880 is
programmable, capable of executing 21 distinct start and stop times, repeatable daily or weekly.
Utilizing up to 21 programs and the full range of 50 intensity settings allows you to optimize the
fragrance levels depending on peak and non-peak occupancy in the space. This new feature can
save you money on fragrance AND service visits.
Typical AQ880 applications include air treatment to enhance or improve indoor air quality including
odor cancelling, and ambient scenting in public spaces such as casinos, malls, hotels, theaters,
ballrooms, convention centers, hospitals, retirement and assisted living facilities, schools and
restrooms. A single AQ880 can do both odor control and ambient scenting at the same time.
The AQ880 with Prolitec odor control formulations and fragrances will cancel a wide range of
offensive odors and replace them with pleasant scents available from the Prolitec fragrance catalog
or custom developed to meet client requirements.
The AQ880 works by generating ultra ne, ultra-light droplets approximately 1 micrometer (µm) in
diameter. By comparison, a droplet from a typical pressurized aerosol spray can is 50 microns (50000
nanometers) in diameter or 50 times larger than an AQ880 droplet. In terms of weight and volume of
liquid, the comparison is even more dramatic. A 50-micron aerosol droplet is 125,000 times heavier
than a 1 µm AirQ droplet.1 (See also Table 1 below.) This tiny AirQ droplet offers many performance
benets over a conventional aerosol including: completely uniform distribution of the treatment
agent; 50 times more exposed surface area; and the absence of any liquid deposits on surfaces.
AQ880 is simple to install and program for specic room size, airow conditions, and desired scent
intensity. Minimal maintenance is required beyond the periodic change of the disposable fragrance
cartridge, bi-annual replacement of one battery, and a simple wipe down or dusting of exterior
surfaces. Once installed in the right location, AQ880 will outperform any other system, providing
completely uniform scent distribution.
The AQ880 advanced technology creates a scent effect with a smaller quantity of fragrance
ingredients than any other method. The chemicals employed in making AQ880 fragrances are fully
compliant with the most restrictive air-quality and inhalation standards. AQ880 generates no harmful
VOCs and uses no ethanol or propellants. Quite simply, used as directed, AQ880 is the greenest,
most eco-friendly way to introduce scent into an interior space with no negative impact on indoor air
quality. This is not an accident. The scientists and engineers at Prolitec are committed to the highest
ecological and human safety standards.
2

AirQ 880 6About AirQ 880
This user guide is easy to read. It is also important to read. AQ880 is a high-performance appliance
that, installed and used correctly, will meet the most demanding requirements.
Table 1. Prolitec AirQ Technology vs. Aerosol Spray Can Technology
Parameter Prolitec AirQ Technology Aerosol Spray Can
Droplet Diameter, µm 1 50
Volume per Droplet, µm30.52 65,450
Surface Area per Droplet, µm237,854
Relative Volume per Droplet 1 125,000
Relative Weight per Droplet 1 125,000
Number of Droplets per Equivalent Volume 125,000 1
Surface Area/Volume, µm16.00 0.12
Relative Surface Area per Volume 50 1
©Prolitec Inc 2009, 2021
2

AirQ 880 7Unpacking
Unpacking
Remove the appliance from the container. The following items should be included:
1. AQ880 Appliance
2. Power Supply
3. Key
1
2
3
3

AirQ 880 8MOVING AND STORAGE INSTRUCTIONS
MOVING AND STORAGE INSTRUCTIONS
1. Remove the cartridge.
2. Unplug the appliance.
3. Store at -4°F (-20°C) to 158°F (70°C), 5% to 95% humidity
4

AirQ 880 9Installation
Installation
General
Location
The AQ880 is designed for freestanding operation on oor surfaces near a 110 to 240V outlet.
Service Area
The service area range of AQ880 is from 200 to 30,000 cubic (10 to 850 cubic meters). Of course
this can vary signicantly depending on airow, number of fresh air changes per hour, temperature,
humidity and desired service interval. The AQ880 can be adjusted from 1 to 50 to accommodate
these variations.
5

AirQ 880 10Installation
Estimating Cartridge Life
Estimating how long a cartridge will last and the number of days between services is critical to
performing an installation that can be serviced efciently. This includes determining the number of
AQ880s needed for a space. Please refer to AirQ’s ‘S4 (Sizing, Service & Success) Tool,’ available at
AirQTools. The chart below can be used as a rough guideline for sizing.
AQ880 Room-Size Table
Normal Off-Cycle
(NOC)
Short Off-Cycle
(SOC)
Very Short Off-Cycle
(VSOC)
Output
Level
Range
Room Volume Range Room Volume Range Room Volume Range
CFT CM CFT CM CFT CM
1-5 400 - 1600 11 - 45 1200 - 5000 34 - 142 4300 - 13300 122 - 376
6-10 2000 - 3500 57 - 99 6000 - 9400 170 - 266 15000 - 19400 425 - 549
11-15 3900 - 5500 110 - 156 10200 - 13300 289 - 376 20200 - 22800 572 - 645
16-20 6000 - 7900 170 - 224 14000 - 16700 396 - 473 23300 - 25000 659 - 708
21-25 8500 - 10700 241 - 303 17400 - 19800 492 - 560 25400 - 26600 719 - 753
26-30 11300 - 13700 320 - 388 20300 - 22400 574 - 634 26800 - 27700 758 - 784
31-35 14400 - 17100 408 - 484 22900 - 24700 648 - 699 27800 - 28500 787 - 807
36-40 17900 - 21000 507 - 594 25100 - 26700 710 - 756 28600 - 29100 809 - 824
41-45 21800 - 25200 617 - 713 27100 - 28500 767 - 807 29200 - 29600 826 - 838
46-50 26100 - 30000 739 - 849 28800 - 30000 815 - 849 29700 - 30000 841 - 849
These settings are suggested as a starting point. Start on the lower end of the range and adjust after
one hour. Fragrance type, room size, number of fresh air changes per hour, temperature, humidity
and user preference will determine the nal setting. Best practice is to use AirQ’s ‘S4 Tool’ at AirQ
Tools.
5

AirQ 880 11Installation
Appliance Location
1. Placement of your appliance is the KEY TO OPTIMAL PERFORMANCE. It is important to identify
a location where the output of the AQ880 can use, rather than ght, the natural air currents in a
room.
2. Air currents in a room are determined by using a SMOKE TEST KIT available from Prolitec or any
source of smoke or vapor, such as a candle or match.
3. To conduct a smoke test, stand at the entrance of the room in front of the door and observe
the direction of the smoke or vapor. If the smoke drifts into the room your appliance should be
installed somewhere near the door.
See Figure 1. If the smoke drifts out of the room, the AQ880 appliance should be placed furthest
from the door. See Figure 2. If there is no clear direction that the smoke travels or it travels upward
into the air-conditioning return grill, nd a position near the air-conditioning supply grill. See Figure
3.
NOTE: The location of the AQ880 MUST NOT be near an HVAC return grill, exhaust fan or vent, or
an open door or window through which air is leaving the space. Remember, you want to work with
the natural air ow, not against it.
Figure 1
Smoke ows
away from door
Smoke Tube Smoke Tube
Figure 2
Smoke ows
back toward door
Figure 3
Smoke travels
toward grill
Smoke Tube
5

AirQ 880 12ScenXus Installation
ScenXus Installation
Connecting the System
1. Unpack the appliance as normal, but do not plug it in yet.
2. Remove the extra labels from the Scenxus module.
3. Adhere the remaining ScenXus label inside the
appliance door, adjacent to the serial number,
and take a photograph.
6

AirQ 880 13ScenXus Installation
4. Unscrew (2) Phillips head screws on handle cover and remove the cover. Attach the ScenXus
module to the appliance by pressing the connector into place.
5. While remaining in the approximate installation location of the appliance, open “settings”
on your smart phone and locate “Wi-Fi settings.”
6. Under “Wi-Fi settings,” make sure you see the network that will provide ScenXus internet access.
7. Install the appliance normally, with ScenXus still attached.
6

AirQ 880 14ScenXus Installation
8. Power on the appliance and look for the rmware on the display.
9. The network icon will blink .
10. Refresh the list of Wi-Fi networks on the phone until you see a network titled “ScenXus...”
6

AirQ 880 15ScenXus Installation
11. Connect your smart phone to the network named “ScenXus...”
On most iPhones, you will be redirected to a list of other networks. On most Android phones,
you will either need to select “manage router” or open a web browser and enter the IP address
192.168.0.1 to see the list of networks.
12. Connect to the network that will provide ScenXus with internet access.
13. Type in the password for your wireless router.
14. Wait as your smart phone disconnects from ScenXus, ScenXus connects to the router, and the
router connects to the internet. When ScenXus is connected to the cloud, you’ll see the
message: “connection complete.”
15. The network icon should stop ashing and Wi-Fi signal strength should appear .
6

AirQ 880 16ScenXus Installation
Controlling the Appliance Remotely
1. Check your email for an email from Ayla ([email protected]) that gives you a token to
conrm your account. Be sure to check your junk and spam folders.
2. On your iPad or Laptop, go to scenxus.com and sign in using your email address and the
aforementioned token.
3. Depending on your account, you will see a slightly different version of this homepage.
6

AirQ 880 17ScenXus Installation
4. Click on the “Install” tab and enter the ScenXus DSN, appliance serial number, and other
information about the appliance, cartridge, and install location.
5. Go to the “Monitor/Control” page and adjust the appliance options and settings as needed.
6. For complex programming, navigate to the SD card programming tool on airqtools.com and
download the schedule.txt le to your laptop.
7. Upload the schedule.txt le to the appliance via the “Monitor/Control” page at scenxus.com.
6

AirQ 880 18ScenXus Installation
8. The web application is designed to “time out” for security purposes. If you see a runtime error
page, simply close down your browser (not just the tab), re-launch the browser, and log in again.
Internet Explorer relies heavily on cached data, meaning that changes may have been sent to the
cloud, but your browser may still show old values. There are settings to prevent this behavior, and
other browsers (Chrome, Firefox, Safari, Edge, etc.) do not have this issue.
6

AirQ 880 19OPERATING INSTRUCTIONS
OPERATING INSTRUCTIONS
Features and Controls
Lock
Output Port
Air Stem
Fragrance
Cartridge
Programming
Panel
7

AirQ 880 20OPERATING INSTRUCTIONS
Setting Up the Cartridge
1. Use the key to unlock and open the door of the cartridge housing.
2. Prepare the cartridge.
• Remove the big plug
from the air-stem port (A)
on the back side of the
cartridge.
• Remove the black screw
cap from the top outlet
port (B) of the cartridge.
3. Insert the airstem into the
air-stem port in the
cartridge head. Rotate air
stem to locked position.
4. Place cartridge in the enclosure.
5. Place and tighten the plume kit
tightly on the cartridge outlet port.
6. If the appliance has been previously
programmed, activate preferred
setting. If not (see Programming
the Appliance), press :so the
backlight turns on, close and lock
the door.
7
2
3
4
B
A