promethean ActivPanel 9 Premium User manual

ActivPanel 9 Premium
User Guide

2ActivPanel 9 Premium User Guide 06/22
Introduction to Your ActivPanel 9 Premium.............................................................................. 4
ActivPanel Care............................................................................................................................. 6
Connecting your device ............................................................................................................... 7
ActivSync ....................................................................................................................................... 8
Interacting with your ActivPanel...............................................................................................10
Console........................................................................................................................................11
Remote ........................................................................................................................................ 12
Connecting to the internet........................................................................................................13
ActivPanel 9 Premium signed in experience ...........................................................................14
Guest sign in ............................................................................................................................... 16
Sign in with Google®on the ActivPanel 9 Premium............................................................... 17
Sign in with Microsoft®on the ActivPanel 9 Premium........................................................... 18
Sign in with Promethean ...........................................................................................................19
Sign in with Browser code.........................................................................................................20
Sign in with QR code ..................................................................................................................21
Sign in with an NFC®card.......................................................................................................... 22
Customize your profile and settings remotely on the web.................................................... 24
Customize your profile on the ActivPanel 9 Premium............................................................25
Profile picture ............................................................................................................................. 25
Cloud Connect ............................................................................................................................ 28
Cloud Connect: Google®Drive or Microsoft®OneDrive....................................................... 29
Accessing cloud content ............................................................................................................ 30
Changing wallpaper...................................................................................................................31
Adjust Time/Date and Onscreen language .............................................................................34
Adjust Display settings...............................................................................................................36
Menu features ............................................................................................................................ 37
My Account ................................................................................................................................. 40
Applications menu .....................................................................................................................41
Settings........................................................................................................................................ 42
Files.............................................................................................................................................. 48
Promethean Application Suite .................................................................................................. 49

3ActivPanel 9 Premium User Guide 06/22
Screen recording ........................................................................................................................50
Whiteboard ................................................................................................................................. 51
Annotate......................................................................................................................................53
Screen capture............................................................................................................................ 54
Screen Share...............................................................................................................................55
Promethean Spinner App.......................................................................................................... 60
Promethean Timer App ............................................................................................................. 61
Activities player........................................................................................................................... 62
Multi-window..............................................................................................................................63
Chromium Browser....................................................................................................................64
Connecting a Promethean Chromebox ................................................................................... 65
Help and Support .......................................................................................................................69
Please note: Images on your screen may appear different that those in this manual due to the firmware version you are using.

4ActivPanel 9 Premium User Guide 06/22
Introduction to Your ActivPanel 9 Premium
ActivPanel 9 Premium is secure, easy to use, and integrates with existing technology in the
classroom. Sign in with the tap of a Promethean NFC card and interact with your connected
device with ActivSync.
The ActivPanel 9 Premium is equipped with a Microphone array that captures the voices those in
the room when using the Screen recording app. This makes your lesson recordings come to life
for those watching.
The Console allows you to power on your ActivPanel, adjust the volume, access the Menu, freeze
your screen, turn off touch, and switch sources.

5ActivPanel 9 Premium User Guide 06/22
Your ActivPanel 9 Premium menu allows you to create a unique experience that fits your style and
needs. The Applications Locker and your frequently used features are at your fingertips.
All your apps and content are easily accessed by selecting the Applications icon from the Menu.
Our Promethean App Suite apps are also preinstalled, and it is full of all the perfect supplements
to your lessons, regardless of grade level or content area. The app suite includes the Timer,
Spinner, Annotate, Screen Share, Screen capture, Activities player and Whiteboard. These apps
were developed in response to teacher feedback, and they are accessible from the Applications
menu.
Additional features of your ActivPanel 9 Premium include Wi-Fi, 20 points of touch, powerful audio,
front-facing ports, and an onboard ActivPanel operating system.

6ActivPanel 9 Premium User Guide 06/22
ActivPanel Care
Proper care for your ActivPanel 9 Premium will ensure optimal use. The ActivPanel glass is
specially formulated to provide the best possible interactive experience. In most cases,
fingerprints and streaks are easily removed with a dry microfiber cloth. If you notice your
ActivPanel 9 Premium needs more cleaning than this, please follow the steps below.
1. Use a 100% cotton or micro-
fiber cloth
2. Use 70-90% Isopropyl or Ethanol
Alcohol/no other cleaners or
solvents
3. Spritz liquid on to the cloth,
never directly to the ActivPanel
4. Wipe in single direction
or
5. Ensure all moisture is removed from the ActivPanel after cleaning
6. Check with your district or school for specific ActivPanel cleaning instructions

7ActivPanel 9 Premium User Guide 06/22
Connecting your device
The Promethean ActivPanel is easy to connect to your laptop or other computer. The ActivPanel
has ports on the left side and front of the ActivPanel for quick connection.
The USB-C cord enables the ActivPanel to display visual and audio from the
connected device and allows for touch capabilities by only using one cord.
Connecting with a USB-C cord also charges the battery of the connected
device.
Additionally, the ActivPanel 9 Premium can be connected using an HDMI and
USB touch cord. This type of connection enables audio and visual from the
connected device, as well as touch capability. Please note: the cords must be
plugged in to corresponding ports.
Ex. HDMI 2 and Touch 2 must be used in tandem to enable touch functionality

8ActivPanel 9 Premium User Guide 06/22
ActivSync
The ActivPanel Premium allows you to connect your device with a single cord.
The ActivSync connection is available using a USBC-to-USBC cord. Connecting your laptop or
device this way not only allows audio and visual connection but charges the connected device.
Begin by signing in to your Promethean account on your device.
Connecting to ActivSync is as simple as plugging the USBC-to-USBC cord in to the Panel port and
the USBC port on your device.
Once connected, seamlessly interact with the content from your connected device.

9ActivPanel 9 Premium User Guide 06/22
When using ActivPanel apps like Whiteboard, Screen capture or Screen recording, your files can be
saved directly to your connected device. When you select save/save as, tap the Hamburger menu
and select your ActivSync connected device. You can rename and save as usual.

10 ActivPanel 9 Premium User Guide 06/22
Interacting with your ActivPanel
The ActivPanel 9 Premium has 20 simultaneous points of touch and comes equipped with a
battery-less pen and block eraser. The Vellum touch technology makes for a state-of-the-art
writing and interaction experience. Use the palm erase or reject feature when interacting with
annotations on the ActivPanel or within the Promethean Whiteboard App.

11 ActivPanel 9 Premium User Guide 06/22
Console
The ActivPanel 9 Premium Console allows you to quickly navigate multiple features on the
ActivPanel.
In addition to the Power and Volume buttons, the Menu button opens the ActivPanel Menu.
Freeze allows you to freeze the image from a connected device so you can navigate away without
displaying upon your ActivPanel. No touch allows you to disable the touch capability on the
screen to prevent accidental movement of slides and screens. The Source button allows quickly
switching between all devices connected to the ActivPanel.

12 ActivPanel 9 Premium User Guide 06/22
Remote
The Promethean remote allows you to navigate your ActivPanel from anywhere in the classroom.
1. Power: Short tap –black out screen; Long touch –put ActivPanel to sleep
2. Directional Pad: Use the arrows to navigate to the option of your choice and the circle to
select
3. Back: Press to return to the last open application
4. Flame: Press for quick access to the Menu
5. Freeze: Use to freeze the current image, from a connected device, on the screen
6. Source: Use to switch to any device connected to your ActivPanel
7. No touch: Turn off touch capabilities on the ActivPanel screen
8. Settings: Use to quickly access the ActivPanel setting menu
9. Volume: increases volume and decreases volume on your ActivPanel

13 ActivPanel 9 Premium User Guide 06/22
Connecting to the internet
To connect your ActivPanel to the internet, select Applications from the Menu.
Tap Settings in the Applications locker
Tap Network & internet
If an Ethernet cable is connected, follow the steps to complete the connection process.
To connect to a wireless network, toggle the Wi-Fi switch On. Select your desired wireless network
and input a password if necessary.
Once you have successfully completed Wi-Fi connection, the Network icon will appear in the Menu.

14 ActivPanel 9 Premium User Guide 06/22
ActivPanel 9 Premium signed in experience
On the ActivPanel 9 Premium, you have the option to choose your preferred sign in method.
These include signing in using a Google® or Microsoft®account or an email account, which creates
a Promethean account. You can also navigate to one.prometheanworld.com (available after July
2022) and create an account. Please note: Prior to July 2022, myPromethean can be used to create
an account.
When you sign in with a Promethean Account, your preferences and settings are saved and
displayed on every ActivPanel 9 Premium you sign in to. Your Promethean account allows you to
carry the exact same experience with you from one ActivPanel 9 Premium to another. There are
several ways to create a unique experience with the ActivPanel 9 Premium and a Promethean
account. However, each experience creates an account on one.prometheanworld.com for easy
remote access.
If you already have an account at myPromethean, using that same email and password will allow
you to sign in to your ActivPanel 9 Premium using the same sign in credentials. The Promethean
account created on the ActivPanel 9 Premium, in the Promethean web experience, or with the
mobile app is used to access your User Profile on any ActivPanel 9 Premium you access.

15 ActivPanel 9 Premium User Guide 06/22
Sign in on the ActivPanel 9 Premium

16 ActivPanel 9 Premium User Guide 06/22
Guest sign in
Upon powering on the ActivPanel 9 Premium, there is an option to sign in as a Guest. The Guest
profile is an excellent option to use in the instance that a substitute or guest teacher is in your
classroom.
Once signing into the Guest profile, the same core applications and functions are available, but no
personal settings will be applied. The guest can access the Applications in the Applications
Locker, pin and rearrange preferred apps, view network status, and more. When signing out of
the guest profile, no information or content will be saved on the ActivPanel 9 Premium.

17 ActivPanel 9 Premium User Guide 06/22
Sign in with Google®on the ActivPanel 9 Premium
Your Promethean ActivPanel allows you to use an already created Google®account to sign in and
create your profile. Once your ActivPanel is connected to the internet, follow these steps to create
a sign in identity directly from the ActivPanel using the Hello screen. Note: if you have already
created a Promethean account, use the same Google®sign in and password to sign in here.
1. Select Sign In
2. Select Sign in with Google
3. Type in your Google address, tap Next
4. Type your password, tap Next
Following these steps creates an account with the same email at one.prometheanworld.com. You
may now use this email and password to log in to any ActivPanel 9 Premium and for access to the
Promethean web experience and mobile app.
Please follow your desired district or school directions for logging in and creating an account for the ActivPanel 9 Premium

18 ActivPanel 9 Premium User Guide 06/22
Sign in with Microsoft®on the ActivPanel 9 Premium
Your Promethean ActivPanel allows you to use an already created Microsoft®Office 365 account to
sign in and create your profile. Once your ActivPanel is connected to the internet, follow these
steps to create a sign in identity directly from the ActivPanel using the Hello screen. Note: if you
have already created a Promethean account, use the same Google®log in and password to sign in
here.
1. Select Sign In
2. Select Sign in with Microsoft®
3. Type in your Microsoft email, tap Next
4. Enter password, tap Next
Following these steps creates an account with the same email at one.prometheanworld.com. You
may now use this email and password to log in to any ActivPanel 9 Premium and for access to the
Promethean web experience and mobile app.
Please follow your desired district or school directions for logging in and creating an account for the ActivPanel 9 Premium

19 ActivPanel 9 Premium User Guide 06/22
Sign in with Promethean
Your Promethean ActivPanel allows you to create and use a Promethean account. When signing in
or creating an account directly from the ActivPanel 9 Premium, you are creating an account on the
Promethean web experience. If you are creating an account on the Promethean web or app
experience, you will use that same email and password to sign in to your ActivPanel 9 Premium.
Within your internet browser, navigate to one.prometheworld.com. From the landing page, create
your Promethean account. Please note: If you have previously created an account at
myPromethean either on the website or in the mobile app (for Screen Share or Panel management
etc.) you will use the same email and password or Sign in with Google®or Microsoft®.
When signed in to your Promethean account you
can manage your ActivPanel 9 Premium remotely.
Your roaming profile can be updated from your
computer remotely. This allows you to modify
profile settings, add a security PIN, and connect
cloud drives. If you have forgotten to log out of an
ActivPanel 9 Premium, you can log out of that panel
when signed in to your Promethean account.
Please follow your desired district or school directions for logging in and creating an account for the ActivPanel 9 Premium

20 ActivPanel 9 Premium User Guide 06/22
Sign in with Browser code
When you tap Sign in to Promethean from the Guest user account, you will have the option to sign
in using a Browser code. This code is unique to each ActivPanel and can be entered in to your
Promethean account on the web (coming July 2022) or the Promethean App (coming September
2022). Note: each ActivPanel has its own unique Browser code.
Sign in to your Promethean account on the web or mobile app and enter the code where indicated.
Please follow your desired district or school directions for logging in and creating an account for the ActivPanel 9 Premium