Promise FileCruiser VA2600 Manual

1
Quick Start Guide 
Kurzanleitung 
Guida rapida dell'utente 
Guía de inicio rápido 
Guide de démarrage rapide 
   
 
クイックスタートガイド 
빠른 시작 안내서 
快速安裝手冊 
快速安裝手冊 
   

FileCruiser VA2600
Hardware Installation Guide
Version 1.0
Contents
English … Page 001 ~ 020
Deutsch … Page 021 ~ 038
Italiano … Page 039 ~ 056
Español … Page 057 ~ 074
Français … Page 075 ~ 092
Русский … Page 093 ~ 110
日本語 … Page 111 ~ 128
한국어 … Page 129 ~ 146
繁體中文 … Page 147 ~ 164
简体中文 … Page 165 ~ 182
ﻲﺑﺮﻋ … Page 183 ~ 200
© 2013 PROMISE Technology, Inc. All Rights Reserved.

FileCruiser VA2600 Hardware Installation Guide
1
English Warning
This is a Class A product. In a domestic environment this product
may cause radio interference in which case the user may be
required to take adequate measures.
German / Deutsch Warnung
Das ist ein Klasse A-Produkt. In einer häuslichen Umgebung kann
dieses Produkt möglicherweise Störungen beim Radio- und
Fernsehempfang verursachen, wobei das Ergreifen angemessener
Maßnahmen seitens des Benutzers ggf. erforderlich ist.
French / Français Avertissement
Ceci est un produit de classe A. Dans un environnement
domestique, ce produit peut provoquer des interférences radio.
L'utlilisateur devra alors prendre les mesures nécessaires pour
résoudre ce problème.
Italian / Italiano Avvertenza
Questo è un prodotto di Classe A. In un ambiente domestico, questo
prodotto potrebbe causare radiodisturbi, nel qual caso potrebbe
essere necessario che l'utente prenda misure adeguate.
Spanish / Español Aviso
Este es un producto de clase A. En un entorno doméstico este
producto puede causar interferencias de radio, en cuyo caso es
posible que el usuario deba tomar las medidas adecuadas.

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2
Russian / Ρусский язык
Предупреждение
Данное изделие относится кклассу A. При использовании в
бытовых условиях данное изделие может создавать
радиопомехи. Вэтом случае от пользователя может
потребоваться принятие соответствующих мер.
Japanese / 日本語
警告
この装置は、情報処理装置等電波障害自主規制協議会(VCCI)の基準
に基づくクラス A 情報技術装置です。この装置を家庭環境で使用する
と電波障害を引き起こすことがあります。この場合には使用者が適切な
対策を講ずるよう要求されることがあります。
Chinese Traditional / 繁體中文
警告
警告使用者：
這是甲類的資訊產品，在居住的環境中使用時，可能會造成射頻干擾，
在這種情況下，使用者會被要求採取某些試當的對策。
Chinese Simple / 简体中文
警告
这是 A级产品。在室内环境中，此产品可能导致无线电干扰，这种情
况下用户可能需要采取适当的措施。
Korean / 한국어
경고
이것은 A 등급 제품입니다. 국내 환경에서, 본 제품은 무선간섭을
일으킬 수 있으며, 이럴 경우 사용자는 적절한 조치를 취해야 할
수도 있습니다.
/ Arabicﻲﺑﺮﻋ
ﺮﻳﺬﺤﺗ
ﺔﺌﻔﻟا ﻦﻣ ﺞﺘﻨﻣ ﻮه اﺬهA.ﺬه ﻲﻓو ،ﻲﻜﻠﺳﻻ ﻞﺧاﺪﺗ ﺞﺘﻨﻤﻟا اﺬه ﺐﺒﺴﻳ ﺪﻗ ،ﺔﻴﻟﺰﻨﻣ ﺔﺌﻴﺑ يأ ﻲﻓ،ﺔﻟﺎﺤﻟا ﻩ
ﺔﺒﺳﺎﻨﻣ تاءاﺮﺟإ ذﺎﺨﺗا مﺪﺨﺘﺴﻤﻟا ﻰﻠﻋ ضﺮﻔُﻳ ﺪﻗ.

FileCruiser VA2600 Hardware Installation Guide
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Caution
Dispose of used batteries according to the instruc-tions that
accompany the battery.
Caution
There is a risk of explosion if the battery is re-placed by the
incorrect type.
Caution
Disconnect all power cords before servicing the FileCruiser
enclosure.
Important
For instructions on operating system (OS) recovery if
unable to boot through normal procedure, please read
the product manual or find documentation online at
www.promise.com

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CONTENTS
TASK LIST..................................................................................................................5
TASK 1: UNPACKING................................................................................................5
PACKING LIST .................................................................................................5
TASK 2: MOUNTING FILECRUISER IN A RACK......................................................7
TASK 3: MANAGEMENT CONNECTION ................................................................ 11
MANAGEMENT PATH - NETWORK CONNECTION...................................... 11
MANAGEMENT PATH - ON SITE KEYBOARD AND MONITOR...................12
TASK 4: CONNECTING THE POWER.....................................................................13
POWER ON.....................................................................................................14
FRONT PANEL LEDS.....................................................................................16
PSU LEDS.......................................................................................................17
DISK DRIVE LEDS .........................................................................................17
CONTROL PANEL LEDS ...............................................................................18
TASK 5: CONFIGURE FILECRUISER.....................................................................18
WARRANTY .............................................................................................................19
CONTACTING TECHNICAL SUPPORT.........................................................20
TECHNICAL SUPPORT SERVICES...............................................................20

FileCruiser VA2600 Hardware Installation Guide
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TASK LIST
The basic hardware installation tasks for the FileCruiser VA2600 described in the guide
are the following:
y"TASK 1: UNPACKING" on page 5
y"TASK 2: MOUNTING FILECRUISER IN A RACK" on page 7
y"TASK 3: MANAGEMENT CONNECTION" on page 11
y"TASK 4: CONNECTING THE POWER" on page 13
y"TASK 5: CONFIGURE FILECRUISER" on page 18
Also included in this guide:
y"WARRANTY" on page 19
y"CONTACTING TECHNICAL SUPPORT" on page 20
For configuration instructions, please refer to the Quick Configuration Guide.
TASK 1: UNPACKING
PACKING LIST
The FileCruiser box contains the following items:
yFileCruiser VA2600
yHardware Installation Guide printed
y3 x 1.5 m (4.9 ft) Power cords
ySliding rail assembly for rack
mounting*
yFront panel bezel cover*
* These items might be an optional feature in your region. Please contact your sales
representative to learn whether this is included or an option for your FileCruiser
VA2600.

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Figure 1: FileCruiser VA2600 front view
A defective drive may be replaced without interruption of data availability to the host
computer. The self-contained hardware-based RAID logical drive provides maximum
performance in a compact external enclosure.
Figure 2: FileCruiser VA2600 rear view
Drive carriers Power and Status LEDs
See "Front Panel LEDs" on page 16
PSU fans System fan
PCIe card access
(requires riser card)
Ports and LED indicators on control panel
Power inserts

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TASK 2: MOUNTING FILECRUISER IN A
RACK
The instructions here apply to the FileCruiser VA2600.
Cautions
* Do not populate any unit with hard drives until it has been securely
installed in the rack.
* At least two persons are required to safely lift, place, and attach the
FileCruiser unit into a rack system.
* Do not lift or move the FileCruiser unit by the handles, power
supplies or the controller units. Hold the system itself.
* Do not install the FileCruiser unit into a rack without rails to support
the system.
* Only a qualified technician who is familiar with the installation
procedure should mount and install the FileCruiser unit.
* Mount the rails to the rack using the appropriate screws and flange
nuts, fully tightened, at each end of the rail.
* Do not load the rails unless they are installed with screws as
instructed.
* The rails available for the PROMISE FileCruiser unit are designed to
safely support that PROMISE FileCruiser unit when properly
installed. Additional loading on the rails is at the customer's risk.
* PROMISE Technology, Inc. cannot guarantee that the mounting
rails will support your PROMISE FileCruiser unit unless you install
them as instructed.
The enclosure installs to the rack using the mounting rails shipped with the device.
Note
To lighten the enclosure, you can remove the power supplies. Replace
the power supplies after the FileCruiser unit is mounted in your rack.

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To install the FileCruiser into a rack with the supplied mounting rails:
1. Check the fit of the mounting rails in your rack system.
2. Adjust the length of the mounting rails as needed.
yThe rear rail slides inside the front rail. The rail halves are riveted together and
use no adjustment screws.
yThe front-left and front-right mounting rail ends are labeled.
yBe sure the front rail support is on the bottom facing inward.
Figure 3: Installing the rails onto the rack
yAll rail ends, front and rear, attach at the outside of the rack posts.
yThe guide pins at the rail ends align with the holes in the rack posts.
yUse the attaching screws and flange nuts from your rack system. Tighten the
screws and nuts according to instructions for your rack system.
Front left label
Support flange on the front
end of each rail
Front ri
g
ht label
Guide pins on rails align
with holes in the rack post

FileCruiser VA2600 Hardware Installation Guide
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Figure 4: Rail ends attach to the outside of each post
3. Place the FileCruiser onto the rails.
yAt least two persons are required to safely lift the system.
yLift the FileCruiser itself. Do not lift the system by its brackets.
Figure 5: Placing the FileCruiser system onto the rack rails
Rail ends attach on the
outside of the front and
rear rack posts
Brackets
FileCruiser system
Rails installed
and tightened

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4. Secure the FileCruiser or to the rack.
yThe unit attaches to the rack posts using the included screws and flange nuts.
One screw each side, in the upper hole only.
yUse the attaching screws and flange nuts that came with the FileCruiser.
Figure 6: Secure to rack
Figure 7: System installed in rack
Screws and flange nuts
attach the FileCruiser to
the rack posts
Vertical rack post
Handles mount outside
the rack post Mounting rails mount outside the rack post

FileCruiser VA2600 Hardware Installation Guide
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TASK 3: MANAGEMENT CONNECTION
This section describes how to establish a management connection the FileCruiser
VA2600 system. There are two methods to establish the physical connection to the
FileCruiser used for management of the device. The FileCruiser VA2600 can be
managed through the network connection to the administrator's portal of the FileCruiser
web browser based GUI.
MANAGEMENT PATH - NETWORK CONNECTION
The FileCruiser VA2600 has four Gigabit Ethernet RJ-45 ports on the rear panel for
connection to an Ethernet network. Use this connection with WebPAM PROe to login
as the FileCruiser administrator portal.
To establish the management path:
1. Attach one end of an Ethernet cable to the network connector or standard NIC
in the Host PC.
Attach the other end of the Ethernet cable to one of the ports on the standard
network switch.
2. Attach one end of an Ethernet cable to one of the ports on the standard
network switch.
Attach the other end of the Ethernet cable to the Gigabit Ethernet port 1 on the
controller of the FileCruiser. (This is identified as Eth0 when you get the IP
address).
Figure 8: Ethernet ports on the rear panel of the FileCruiser VA2600
Ethernet ports

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MANAGEMENT PATH - ON SITE KEYBOARD AND
MONITOR
Use a USB keyboard and a VGA or HDMI monitor to establish a local out-of-band
connection to the Linux-based operating system. The VGA port, HDMI and USB ports
are also located on the rear panel of the VA2600, these are enabled by default upon
booting up the system. Connect a VGA or HDMI monitor to the VGA port on the
FileCruiser controller, and connect a USB keyboard to either USB port on the controller.
Figure 9: FileCruiser VA2600 video monitor connections and USB ports
Important
Be sure to place the monitor and keyboard on a stable and secure surface
before connecting them to the controller.
HDMI port
Connect to
HDMI monitor
V
GA port
Connect to
VGA monitor
USB ports
Use to connect to
USB keyboard fo
r
text input

FileCruiser VA2600 Hardware Installation Guide
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TASK 4: CONNECTING THE POWER
Insert one power cable into the power receptacle for each power supply and connect
the each PSU to a suitable power source. The FileCruiser VA2600 is equipped with
three power supplies in an N+1 arrangement.
Figure 10: FileCruiser VA2600 rear panel N+1 power connections
The FileCruiser VA2600 features three N+1 power supplies. In this arrangement, one
PSU is redundant, so a minimum of two PSUs are needed to power up the FileCruiser
VA2600.
Important
For information about installing or hot swapping power supplies, please
see the product manual.
PSU status LEDs
PSU1, PSU2 and PSU3
Connect all power supplies
to a suitable power source.

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Important
The FileCruiser VA2600 is equipped with LED indicators on the power
supplies. Check these after powering the devices on to make sure the
cooling and power status for the power module is normal.
POWER ON
With the power supplies connected, the system can now be powered on.
To power on, press the Power button on the front left bracket facing (see below).
Observe the LEDs on the right front bracket facing (see "Figure 12: Front panel LED
display on right side bracket" on page 15).
Figure 11: Front panel components, left side
Power button
USB ports

FileCruiser VA2600 Hardware Installation Guide
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Figure 12: Front panel LED display on right side bracket
Power
System Status
Global RAID Status
Global HDD Activity
System Heartbeat

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FRONT PANEL LEDS
When boot-up is finished and the FileCruiser VA2600 system is functioning normally:
LED Description
Power Lights BLUE to indicate the system is powered on, otherwise it
remains dark.
System Status Lights GREEN when healthy, RED if there is a critical problem (LD
offline, fan malfunction, voltage out of range, system temperature
alert), blinks RED for HDD high temperature alert remains dark
when not ready.
Global RAID
Status Lights GREEN when healthy or RED if the RAID volume is offline,
ORANGE for critical state of the logical drive.
Global HDD
Activity Blinks BLUE to indicate one or more drives are being accessed,
remains dark when no drives are being accessed.
System
Heartbeat Blinks BLUE slowly at regular intervals to indicate the firmware and
software are operating normally.

FileCruiser VA2600 Hardware Installation Guide
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PSU LEDS
After powering on the FileCruiser VA2600, check the LEDs on each power supply on
the back of the device. These LEDs will light GREEN to indicate normal operation. A
RED or ORANGE LED indicates a problem or unit failure. See the Product Manual for a
complete description of PSU and other LED indicators.
Figure 13: LEDs on Power Supplies for FileCruiser VA2600
DISK DRIVE LEDS
There are two LEDs on each Drive Carrier. They report activity of the drive, and the
drive's current condition.
Figure 14: FileCruiser drive carrier LEDs
The Activity LED flashes BLUE during drive activity.
The Disk Status LED displays GREEN when a drive is configured and working properly.
When the lights are RED the HDD requires manual replacement. When ORANGE is
observed it indicates background RAID activity on this particular HDD. It is just a status
notification and no user action is required.
PSU 1
LED PSU 2
LED PSU 3
LED
Drive Status (OK)
Activity

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CONTROL PANEL LEDS
When system boot-up is finished, use the LEDs on the controller on the rear of the
device to monitor various functions (described below).
LED Description (refer to product manual for more details)
System Fan A steady GREEN LED indicates normal fan function. A RED LED
indicates fan failure, the fan must be replaced.
Ethernet
Link/Act and
Speed
The LED located on below each port, on the left side, lights GREEN
when connected, flashes GREEN when there is activity on the port
and remains dark no connection has been established. The LED on
the lower right of each port indicates connection speed, GREEN is
100 Mbps, ORANGE is 1000 Mbps.
Figure 15: FileCruiser control panel LEDs
TASK 5: CONFIGURE FILECRUISER
The FileCruiser VA2600 is now ready for inputting setup instructions from the system
administrator. Please refer to the FileCruiser Quick Configuration Guide for setup
instructions.
Fan Status Gigabit Ethernet port LEDs