Promise VessJBOD 1730 User manual

VessJBOD
1730, 1740,
1830, 1830+, 1840, 1840+
Quick Start Guide
Kurzanleitung
Guide de démarrage rapide
Guida Introduttiva
Guía de inicio rápido
Руководство по быстрому началу
работы
クイックスタートガイド
快速安裝手冊
快速安装手册
빠른 시작 안내서
Version 2.0
© 2011 Promise Technology, Inc. All Rights Reserved.

VessJBOD 1730, 1740, 830, 1830+, 1840, 1840+ Quick Start Guide
2
Contents
English . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Deutsch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Français . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Italiano . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Español . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Pусский язык . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
日本語 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
繁體中文 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
简体中文 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
한국어 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172

Task 1: Unpacking the VessJBOD
3
VessJBOD Task List
• Task 1: Unpacking the VessJBOD (page 3)
• Task 2: Mounting VessJBOD in a Rack (page 7)
• Task 3: Installing Disk Drives (page 10)
• Task 4: Making Data and Management Connections (page 12)
• Task 5: Setting Up Serial Cable Connections (page 16)
• Task 6: Connecting the Power (page 17)
• Task 7: Setting Up the CLI Connection (page 19)
• Contacting Technical Support (page 20)
Task 1: Unpacking the VessJBOD
The VessJBOD box contains the following items:
•VessJBODUnit
•Quick Start Guide printed
• RJ11-to-DB9 serial data cable
• Screws for disk drives
(70 pieces for 16-bay, 50 pieces
for 12-bay)
• 1.5m (4.9 ft) Power cords
(1700 models, 1; 1800 models, 2)
• CD with Product Manual and Quick
Start Guide in PDF format
Warning
This is a Class A product. In a domestic environment this product
may cause radio interference in which case the user may be
required to take adequate measures.
Warning
The electronic components within the VessJBOD enclosure are
sensitive to damage from Electro-Static Discharge (ESD).
Observe appropriate precautions at all times when handling the
VessJBOD or its subassemblies.

VessJBOD 1000 Series Quick Start Guide
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VessJBOD Model Line-up
Figure 1. 12-bay VessJBOD with the “original” drive carrier design
Figure 2. 12-bay VessJBOD with the “plus” drive carrier design
Model Interface Number
of Drives
Drive
Carriers
Power
Supplies
Controller
Fans
1840+ SAS 16 plus 2 external
1840 SAS 16 original 2 internal
1830+ SAS 12 plus 2 external
1830 SAS 12 original 2 internal
1740 SAS 16 original 1 internal
1730 SAS 12 original 1 internal
Drive Carrier LEDs
Drive Carriers Power and Status LEDs
Drive Carrier LEDs
Drive Carriers Power and Status LEDs

Task 1: Unpacking the VessJBOD
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Figure 3. VessJBOD 1840+ rear view
Figure 4. VessJBOD 1730 rear view
Figure 5. VessJBOD 1830 rear view
External Fans
I/O ModulePower Supplies
I/O Module
Power Supply
Internal Fans
I/O Module
Power Supplies
Internal Fans

VessJBOD 1000 Series Quick Start Guide
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Figure 6. VessJBOD 1830+ rear view
For descriptions of the LEDs, see page 17.
I/O Module
Power Supplies
External Fans

Task 2: Mounting VessJBOD in a Rack
7
Task 2: Mounting VessJBOD in a Rack
The VessJBOD subsystem installs to the rack using the available mounting rails.
You can also use your existing rails.
Cautions
• At least two persons are required to safely lift, place, and
attach the VessJBOD unit into a rack system.
• Do not lift or move the VessJBOD unit by the handles, power
supplies or the controller units. Hold the subsystem itself.
• Do not install the VessJBOD unit into a rack without rails to
support the subsystem.
• Only a qualified technician who is familiar with the installation
procedure should mount and install the VessJBOD unit.
• Be sure all switches are OFF before installing the VessJBOD
unit or exchanging components.
• Mount the rails to the rack using the appropriate screws and
flange nuts, fully tightened, at each end of the rail.
• Do not load the rails unless they are installed with screws as
instructed.
• The rails available for the PROMISE VessJBOD unit are
designed to safely support that PROMISE VessJBOD unit
when properly installed. Additional loading on the rails is at
the customer’s risk.
• PROMISE Technology, Inc. cannot guarantee that the
mounting rails will support your PROMISE VessJBOD unit
unless you install them as instructed.
Note
To lighten the VessJBOD enclosure, remove the power supplies.
Replace the power supplies after the VessJBOD unit is mounted in
your rack.

VessJBOD 1000 Series Quick Start Guide
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Figure 7. A 16-bay VessJBOD mounted in a rack with the available rails
To install the VessJBOD unit into a rack with the available mounting rails:
1. Check the fit of the mounting rails in your rack system.
See page 9, Figure 8.
2. Adjust the length of the mounting rails as needed.
The rear rail slides inside the front rail. The rail halves are riveted together
and use no adjustment screws.
3. Attach the mounting rail assemblies to the outside of the rack posts, using
the attaching screws and flange nuts from your rack system.
Be sure the front rail support is on the bottom facing inward.
The alignment pins fit into the rack holes above and below the attaching
screws.
Use the attaching screws and flange nuts from your rack system. Tighten the
screws and flange nuts according to your rack system instructions.
4. Place the VessJBOD unit onto the rails.
5. Secure the VessJBOD unit to the rack.
One screw each side, in the upper hole only. Use the attaching screws and
flange nuts from your rack system. Tighten the screws and flange nuts
according to your rack system instructions.
Vertical Rack Post VessRAID subsystem
Mounting rails mount
outside the rack post
Handles mount
outside the rack post

Task 2: Mounting VessJBOD in a Rack
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Figure 8. Rack mount assembly diagram
This completes rack mounting. Go to “Task 3: Installing Disk Drives” on page 10.
Inside of post
Rack front post
Rail attaching screws
(not included)
Rail adjustment screw
(center, outside of rail)
Flange
Inside of post
Rack back post
Front rail Rear rail
Support
Locating pins (2 on each end)

VessJBOD 1000 Series Quick Start Guide
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Task 3: Installing Disk Drives
The VessRAID subsystems and VessJBOD expansion units support:
• SAS and SATA hard disk drives
• 3.5-inch hard disk drives
For a list of supported physical drives, download the latest compatibility list from
the PROMISE support website.
Drive Slot Numbering
You can install any suitable disk drive into any slot in the enclosure. The diagram
below shows how VessJBOD’s drive slots are numbered. Whether you have the
original or plus carriers, the slots are numbered the same.
Slot numbering is reflected in the WebPAM PROe and CLU user interfaces. See
Figures 9 and 10.
Figure 9. 16-bay VessJBOD drive slot numbering
Figure 10. 12-bay VessJBOD drive slot numbering
Install all of the drive carriers into the VessJBOD enclosure to ensure proper
airflow, even if you do not populate all the carriers with disk drives.
Installing Your Disk Drives
1. Remove a disk drive carrier.
2. Carefully lay the disk drive into the drive carrier at the front, so that the screw
holes on the sides line up.
1
5
9
13
2
6
10
14
3
7
11
15
4
8
12
16
1
5
9
2
6
10
3
7
11
4
8
12

Task 3: Installing Disk Drives
11
3. Insert the screws through the holes in the drive carrier and into the sides of
the disk drive.
• Install only the counter-sink screws supplied with the VessJBOD.
• Install four screws per drive.
• Snug each screw. Be careful not to over-tighten.
4. Reinstall the drive carrier into the VessJBOD enclosure.
Repeat steps 1 through 3 until all of your disk drives are installed.
Figure 11. Disk drive mounted in a drive carrier
This completes disk drive installation. Go to “Task 4: Making Data and
Management Connections” on page 12.
Caution
VessJBOD supports disk drive hot-swapping. To avoid hand
contact with an electrical hazard, do not remove more than one
drive carrier a time.
Disk drive
mounting screw
mounting screw

VessJBOD 1000 Series Quick Start Guide
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Task 4: Making Data and Management Connections
You can configure your VessJBOD as:
• JBOD Expansion to a VessRAID subsystem
• Drive enclosures for a SuperTrak RAID controller
JBOD Expansion to a VessRAID Subsystem
Configuring a Data Path
To establish the data path:
1. Connect the SAS HBA card in the Host PC to the SAS IN ports (with a circle
icon) on the VessRAID controller. See page 13, Figure 12.
2. Connect the SAS Expansion port (with a diamond icon) of the VessRAID
controller to the SAS IN port (with a circle icon) on the I/O module of the first
VessJBOD.
3. Connect the SAS OUT port (with a diamond icon) of the VessJBOD I/O
module of the first VessJBOD to the SAS IN port (with a circle icon) on the
I/O module of the second VessJBOD.
4. Connect the remaining VessJBOD units in the same manner.
Be sure to connect circle icon to diamond icon and vice versa.
All SAS ports have SFF-8088 connectors.
Configuring a Management Path
VessRAID subsystems have one RAID controller. The controller has an Ethernet
(RJ45) Management Port connector that enables you to monitor the VessJBOD
subsystems over your network using the WebPAM PROe software.
To establish the management path:
1. Connect the Management port on each VessRAID controller to your network
switch. See Figure 12.
2. Connect the Host PC’s or Server’s NIC to your network switch.
Direct Management of VessJBOD
A management connection directly to the VessJBOD uses a serial connection to
the Host PC. See pages 16 and 19 for more information.

Task 4: Making Data and Management Connections
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Figure 12.Data and management connections with VessRAID
This completes data and management connections. Go to “Task 5: Setting Up
Serial Cable Connections” on page 16.
Host PCs or
Servers
SAS HBA
cards
Network
Switch
VessRAID 1830s+
VessJBOD 1830+
Expansion
SAS port
VessJBOD 1730
SAS OUT port
SAS IN ports
SAS IN port
Management
Port
SAS IN port

VessJBOD 1000 Series Quick Start Guide
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Drive Enclosures for a SuperTrak RAID Controller
Configuring a Data Path
To establish the data path:
1. Connect the SuperTrak RAID Controller in the Host PC to the SAS IN port on
the I/O module of the first VessJBOD. See page 15, Figure 13.
2. Connect the SAS OUT port of the I/O module of the first VessJBOD to the
SAS IN port on the I/O module of the second VessJBOD.
3. Connect the remaining VessJBOD units in the same manner.
All SAS ports have SFF-8088 connectors.
Configuring a Management Path
The SuperTrak RAID Controller installs in the Host PC, therefore it does not
require a separate network management connection.
You can monitor the VessJBOD subsystems using the WebPAM PRO software
installed on the Host PC.
Direct Management of VessJBOD
A management connection directly to the VessJBOD uses a serial connection to
the Host PC. See pages 16 and 19 for more information.

Task 4: Making Data and Management Connections
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Figure 13.Data connections with SuperTrak
This completes data and management connections. Go to “Task 5: Setting Up
Serial Cable Connections” on page 16.
VessJBOD 1830+
VessJBOD 1730
VessJBOD 1830
Host PC or Server
SuperTrak RAID
Controller card
SAS port on
RAID controller
SAS OUT port
SAS IN port
SAS OUT port
SAS IN port
SAS IN port

VessJBOD 1000 Series Quick Start Guide
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Task 5: Setting Up Serial Cable Connections
Serial communication enables the Command Line Interface (CLI) on your PC to
monitor and control the VessJBOD. The VessJBOD package includes a RJ11-to-
DB9 serial data cable.
The CLI is explained in “Task 7: Setting Up the CLI Connection” on page 19.
Figure 14. A serial connector is located on the controller
To set up a serial cable connection:
1. Attach the RJ11 end of the serial data cable to the RJ11 serial connector on
the controller.
2. Attach the DB9 end of the serial data cable to a serial port on the Host PC or
Server.
This completes the serial cable connection. Go to “Task 6: Connecting the
Power” on page 17.
RJ11 Serial Connector

Task 6: Connecting the Power
17
Task 6: Connecting the Power
Plug-in the power cord on the power supply on the back of the VessJBOD
enclosure and switch on the power supply. If you have a VessJBOD 1840, plug-in
and turn on both power supplies.
When the power is switched on, the LEDs light up.
Front Panel LEDs
When boot-up is finished and the VessJBOD subsystem is functioning normally:
• Power and Global Enclosure Status LEDs display green continuously.
• I/O Module Activity LED flashes green when there is I/O activity.
• System Heartbeat LED blinks green once per second.
Figure 15.VessJBOD front panel LED display
I/O Module LEDs
When boot-up is finished and the VessJBOD subsystem is functioning normally:
• Fan LEDs display green continuously.
• SAS port LEDs flash green when there is activity.
Power
I/O Module Activity
Global Enclosure Status
Reserved
Reserved
System Heartbeat

VessJBOD 1000 Series Quick Start Guide
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Figure 16.VessJBOD I/O Module LEDs
Disk Drive LEDs
There are two LEDs on each drive carrier. They report the presence of a disk
drive, activity of the drive, and the drive’s current condition.
Figure 17.VessJBOD drive carrier LEDs
If there is a disk drive in the carrier, the Power/Activity LED displays green. If not,
the Power/Activity LED remains dark. The Power/Activity LED flashes during
drive activity.
The Disk Status LED displays green when a drive is configured.
This completes the power and start-up. Go to “Task 7: Setting Up the CLI
Connection” on page 19.
Fan 2
Fan 1
SAS OUT portSAS IN port
Fan 1 Fan 2
Reserved
Disk Status
Power/Activity
Disk Status
Power/Activity
Plus carrier
Original carrier

Task 7: Setting Up the CLI Connection
19
Task 7: Setting Up the CLI Connection
The VessJBOD has a Command Line Interface (CLI) to manage all of its
functions, including customization. Access the CLI via your PC’s terminal VT100
or ANSI emulation program, such as Microsoft HyperTerminal.
To set up the CLI connection:
1. Change your terminal emulation program to agree with the following
settings.
• Bits per second: 115200
• Data bits: 8
• Parity: None
• Stop bits: 1
• Flow control: none
2. Start your PC’s terminal emulation program.
3. Press Enter once to launch the CLI.
When connected and ready, the CLI screen displays:
***********************************************
Promise SAS Expander v2.xx.0000.xx
***********************************************
cli>
The cli> prompt on your screen indicates that you have a connection and the
CLI is ready to accept commands.
CLI Command Set
The CLI uses the following set of commands:
cable – Specifies the length of cable for optimal signal quality.
enclosure – Displays full information on the VessJBOD enclosure and its
components.
factorydefault – Restores factory default settings.
help – Use alone to see the list of commands. Use with a command to see a list
of options. Examples: enclosure -help or enclosure -h.
link – Displays the current status of the PHYs (links), error counter, expander and
attached SAS addresses.
route – Displays addresses of components through a downstream (expansion)
connection.
uptime – Displays the number of days, hours, minutes and seconds since the
firmware was loaded (since the VessJBOD was started or restarted).

VessJBOD 1000 Series Quick Start Guide
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?– Use alone to see the list of commands. Use with a command to see a list of
options. Example: enclosure -?
Command options are NOT case-sensitive.
In the CLI screens, the SAS IN port is called CN#1 and the SAS OUT port is
called CN#2. Physical drives in the VessJBOD enclosure are called DSK01
through DSK16.
Contacting Technical Support
PROMISE Technical Support provides several support options for PROMISE
users to access information and updates. We encourage you to use one of our
electronic services, which provide product information updates for the most
efficient service and support.
If you decide to contact us, please have the following information available:
• Product model and serial number
• BIOS, firmware and driver version numbers
• A description of the problem or situation
• System configuration information, including: motherboard and CPU type,
hard drive models, SAS/SATA/ATA/ATAPI drives & devices, and other
controllers.
Technical Support Services
PROMISE Online™ Website http://www.promise.com/support/
support_eng.asp
(technical documents, drivers, utilities, etc.)
E-mail Support e-Support On-Line
Phone Support:
United States [phone] option 4
The Netherlands [phone]
Germany [phone] - 0
Italy [phone]
Japan [phone]
Taiwan [phone] ext. 8845
Beijing, China [phone] or 8095
Shanghai, China [phone], 4193, or 4199